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One Identity Safeguard vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

One Identity Safeguard
Ranking in Privileged Access Management (PAM)
3rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th)
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
21st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Privileged Access Management (PAM) category, the mindshare of One Identity Safeguard is 4.3%, down from 5.5% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
Krishnan Srinivasan - PeerSpot reviewer
Enhances credential management and relatively inexpensive but needs feature improvements
I work for a service provider company, and we implement Symantec Privileged Access Manager solutions for our clients, which include various banking and mining clients We have implemented both the remote access and credential management features. The agent-based credential management solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."
"The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable."
"Being able to use a proxy server is an advantage."
"There are numerous valuable data protection features, including the content and information that offer us more scalable protection as needed."
"The Transparent Mode is the number one advantage of the product."
"It is generally easy-to-use and install."
"All sessions are audited and they are indexed/searchable through the GUI."
"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"The interface is very friendly, colorful, and bold."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"Whoever built it from the ground up, they understand how an organization is laid out."
"We found that the architecture is scalable and very resilient."
"The RDP-gateway: For limiting which server an operator can access."
 

Cons

"One Identity Safeguard can improve by having more integration with multiple devices."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."
"Some of our users find the functionality a bit complex, and it could be made more user-friendly."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
 

Pricing and Cost Advice

"As compared to other products, it is reasonable, but the training sessions are too expensive."
"The pricing depends on our perspective, our budget, and, of course, the competitors we are taking into account."
"One Identity Safeguard is expensive and the cost goes up as we scale."
"Our licensing costs are on a yearly basis."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"The license is very expensive for us, partly due to inflation and partly because of the exchange rate between the Dollar and the Iranian Rial. We purchased a perpetual license that we've been using up until now, but I believe that we are not going to update it in the future. Instead, we plan to find another third-party to support us with the license, in the sense that we would have access to their license as a shared agreement."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."
"Cost-wise, CA was better compared to others in the market. ​"
"The licensing is simple and scalable."
"They offer per-device, per-user, or monthly and yearly licensing models."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"It is more expensive than other solutions on the market."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
6%
Government
6%
Computer Software Company
19%
Financial Services Firm
17%
Manufacturing Company
17%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is expensive. The license is around $3,000 per month.
What needs improvement with One Identity Safeguard?
One Identity's support is not appropriately structured, and it has a lot of room to improve.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Symantec Privileged Access Manager is potentially cheaper than other solutions. I am not involved in the business side, so I do not have specific cost details.
What needs improvement with Symantec Privileged Access Manager?
Comparing Symantec Privileged Access Manager with market leaders like CyberArk and Delinea, CyberArk is the market leader. Delinea is better than Symantec Privileged Access Manager in terms of secu...
 

Also Known As

No data available
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Cavium
NEOVERA, Telesis, eSoft
Find out what your peers are saying about One Identity Safeguard vs. Symantec Privileged Access Manager and other solutions. Updated: December 2024.
825,661 professionals have used our research since 2012.