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One Identity Safeguard vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations saw clear ROI with One Identity Safeguard through time savings, reduced efforts, enhanced security, and improved efficiency.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt Ltd
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
Business Development Executive at Digitaltrack
It has reduced inside and external threats, which is essential for preventing privileged user damage, and decreased privileged account incidents by 40%.
Senior Frontend Developer at HCl
 

Customer Service

Sentiment score
6.7
One Identity Safeguard support is praised for efficiency and knowledge but occasionally faces delays with complex issues.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
Technical Support Engineer at Digitaltrack
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
Business Development Executive at Digital Track Solution pvt ltd
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.3
One Identity Safeguard aids scalable growth with flexible architecture and features like clustering to manage increased demand efficiently.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
The system can distribute tasks across nodes, improving performance as demand grows.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
Business Development Executive at Digitaltrack
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.1
One Identity Safeguard is stable, reliable, and preferred, with high ratings and quick resolution of minor issues.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
Technical Support Engineer at Digitaltrack
It appears designed as a dependable enterprise-grade solution, reflecting well in its production performance.
Business Development Executive at Digitaltrack
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

One Identity Safeguard needs a more intuitive interface, better integration, enhanced support, and an adjusted pricing model for users.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
While it integrates well with standard environments like Active Directory, expanding smoother integration across a wider range of tools would make it even more versatile.
Senior Business Development Executive at Digitaltrack
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

One Identity Safeguard offers robust security and flexibility, with higher pricing that's justified and scalable, cheaper than CyberArk.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

One Identity Safeguard enhances security through password vaulting, session monitoring, automated access control, and real-time threat detection.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
User Entity Behavior Analytics (UEBA) (4th), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (1st)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. One Identity Safeguard is designed for Privileged Access Management (PAM) and holds a mindshare of 4.4%, up 4.3% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 30.9% mindshare, down 39.8% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
One Identity Safeguard4.4%
CyberArk Privileged Access Manager10.5%
Delinea Secret Server4.5%
Other80.6%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud30.9%
Saviynt Identity Cloud18.7%
Omada Identity12.1%
Other38.300000000000004%
Identity Governance Administration (IGA)
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
University
11%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise26
Large Enterprise27
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Safeguard?
I did not face any challenges with pricing, setup costs, and licensing, but for improved features, I need to address licensing.
What needs improvement with One Identity Safeguard?
The user interface can be improved for better searching of user accounts, and if One Identity enhances its support in that area, it would be very helpful. If One Identity improves integration durin...
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard in day-to-day work is to provide identity across all user accounts and domains, and it improves security across the enterprise by providing enhanced feat...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
What do you like most about SailPoint IdentityNow?
It significantly reduces the workload for certification processes.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Cavium
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
890,088 professionals have used our research since 2012.