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It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
It has reduced inside and external threats, which is essential for preventing privileged user damage, and decreased privileged account incidents by 40%.
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
I sometimes need escalations to reach expertise.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
The system can distribute tasks across nodes, improving performance as demand grows.
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
It appears designed as a dependable enterprise-grade solution, reflecting well in its production performance.
I would rate it a nine out of ten for stability.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
While it integrates well with standard environments like Active Directory, expanding smoother integration across a wider range of tools would make it even more versatile.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
There are many steps. We are still in the onboarding phase, and it seems very manual.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
It is one of those where the more you buy, the cheaper it is.
It is cheaper than CyberArk.
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Mindshare (%) |
|---|---|
| One Identity Safeguard | 4.4% |
| CyberArk Privileged Access Manager | 10.5% |
| Delinea Secret Server | 4.5% |
| Other | 80.6% |
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 30.9% |
| Saviynt Identity Cloud | 18.7% |
| Omada Identity | 12.1% |
| Other | 38.300000000000004% |

| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 26 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
One Identity Safeguard manages and monitors privileged access, enhancing security with features like automatic session recording, real-time monitoring, and credential rotation. It integrates seamlessly, supports compliance with audit trails, and improves operational efficiency across organizations. This robust platform significantly bolsters security protocols while controlling sensitive operations.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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