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One Identity Safeguard vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
One Identity Safeguard delivers ROI through cost reduction, enhanced security, increased efficiency, and compliance improvements by automating password management.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.
office administrator at Gitarattan International Business School
The efficiency of our team has increased as we have reduced manual credential management, allowing our IT team to focus on higher value tasks.
Technical Head - Cloud Services at Softcell Technologies Limited
 

Customer Service

Sentiment score
6.4
One Identity Safeguard's support is generally good but varies in response speed and effectiveness based on support tier.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Consultant at a outsourcing company with 5,001-10,000 employees
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.0
One Identity Safeguard scales efficiently, supporting growth in users and systems across diverse environments with stable performance.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
I would rate it a nine out of ten for scalability.
Consultant at a outsourcing company with 5,001-10,000 employees
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.8
One Identity Safeguard is praised for stability, with minor bugs in non-LTS versions, frequent updates, and high user satisfaction.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
One Identity Safeguard is very stable and can handle the workload easily; I have not seen any downtime.
office administrator at Gitarattan International Business School
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Simplify interface, improve navigation, enhance integrations, boost performance, and upgrade support and customization for better user experience.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Consultant at a outsourcing company with 5,001-10,000 employees
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

One Identity Safeguard offers competitive pricing and scalability with straightforward licensing, valued for security features despite moderate setup costs.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

One Identity Safeguard enhances security with session monitoring, automation, and centralized management, improving compliance and reducing credential-related incidents.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (1st)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. One Identity Safeguard is designed for Privileged Access Management (PAM) and holds a mindshare of 4.4%, up 4.2% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 32.6% mindshare, down 39.8% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
One Identity Safeguard4.4%
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
Other79.3%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud32.6%
Saviynt Identity Cloud19.5%
Omada Identity12.1%
Other35.8%
Identity Governance Administration (IGA)
 

Featured Reviews

Aryan Priyanish D. - PeerSpot reviewer
Developer Intern at Stealth
Privileged access has been secured while real-time monitoring simplifies credential control
In my opinion, the strongest features of One Identity Safeguard are session monitoring, real-time session control, and the privileged password vault. The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users. Session monitoring allows us to track and record privileged user activity in real time, which improves visibility and accountability. Overall, One Identity Safeguard has had a positive impact on our organization by strengthening security through centralized privileged access control and improving efficiency through automation. Real-time session monitoring has further enhanced oversight and reduced risk.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
884,076 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
11%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise22
Large Enterprise19
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is positioned as an enterprise-grade solution, so the license is not the cheapest in the market, but it reflects the value and security capabilities provided. Initial deploym...
What needs improvement with One Identity Safeguard?
The user interface and navigation can be improved. Some workflows, particularly the reporting, session review, and policy configuration could be more intuitive. New users often need time to get com...
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard is to specifically secure, control, and monitor the privileged accounts across our critical systems. We use this to secure password vaulting for privileg...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Cavium
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: February 2026.
884,076 professionals have used our research since 2012.