T-Systems Service Desk Outsourcing, acts as a single point of contact and control, that provides users with advice and assistance for your desktop environments, SAP and other applications, and telecommunications & network solutions. The standard Service Desk Services offering comprises first-level support. Thus users have rapid access to advice and assistance for the whole IT infrastructure and applications of IT workplace and telecommunications. Assistance includes: Communication systems, Workplace telephony, Desktop systems, Network infrastructures, Mobile devices and systems, Server landscapes, Exchange and SharePoint systems and Standard applications.
T-Systems Service Desk Outsourcing mindshare
As of December 2024, the mindshare of T-Systems Service Desk Outsourcing in the Service Desk Outsourcing category
stands at 5.2%, up
from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.