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it_user689559 - PeerSpot reviewer
Senior IT Business Analyst at a comms service provider with 10,001+ employees
Vendor
Viewpoint, the detailed query logs and performance statistics are valuable features.
Pros and Cons
  • "Viewpoint, the detailed query logs and performance statistics are valuable features."
  • "The SQL Assistant is very basic. This tool can be improved for usability."

What is most valuable?

Viewpoint, the detailed query logs and performance statistics are valuable features. As a specialist for Teradata Performance, I find this data valuable for system tuning and query tuning.

How has it helped my organization?

Our enterprise data warehouse (EDW) runs on Teradata and it is the single version of truth for management decision-making and reporting.

What needs improvement?

The SQL Assistant is very basic. This tool can be improved for usability.

For how long have I used the solution?

I have used this solution for around ten years.

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Teradata
November 2024
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What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

We have used Teradata since day one.

How was the initial setup?

The setup was complex, but the work was outsourced to the Teradata Professional Services.

What's my experience with pricing, setup cost, and licensing?

Teradata is not cheap, but you get what you pay for.

A cost-benefit analysis (CBA) needs to be done by the customers so as to make sure it serves the intended purpose.

What other advice do I have?

Have a long-term vision, the ROI will not come in the short-term.

A cost-benefit analysis (CBA) needs to be done by the customers so as to make sure it serves the intended purpose.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1031826 - PeerSpot reviewer
Analytics Lead at a tech vendor with 10,001+ employees
Real User
Needs improvement in its stability, support and pricing
Pros and Cons
  • "It's very mature from a technology perspective."
  • "The solution needs improvement in its stability, support and pricing."

What is our primary use case?


What is most valuable?

It's very mature from as technology perspective.

What needs improvement?

The solution overall needs improvement in its stability, support and pricing. 

For how long have I used the solution?

I have been using Teradata for 23 years. 

What do I think about the stability of the solution?

The stability is bad. 

What do I think about the scalability of the solution?

Two clients are using the solution. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Overall, I rate the solution a one out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Teradata
November 2024
Learn what your peers think about Teradata. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
PeerSpot user
Sr. Data Management Specialist at a computer software company with 1,001-5,000 employees
Real User
Highly scalable and fast with historical data
Pros and Cons
  • "Teradata's best feature is its speed with historical data."
  • "Teradata's UI could be improved."

What is our primary use case?

I mainly used Teradata as an EDW and for customizing and integrating CLDM, applying aggregation in the database, and analysis.

What is most valuable?

Teradata's best feature is its speed with historical data.

What needs improvement?

Teradata's UI could be improved.

For how long have I used the solution?

I've been using Teradata for about four years.

What do I think about the stability of the solution?

Teradata's stability is good.

What do I think about the scalability of the solution?

Teradata's scalability is one of its best features.

What's my experience with pricing, setup cost, and licensing?

Teradata's licensing is on the expensive side.

What other advice do I have?

I would rate Teradata nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Intelligence Project Leader at NOUX C.A.
MSP
Improves analytics and can be deployed anywhere
Pros and Cons
  • "Teradata can be deployed on-premise, on the cloud, or in a virtual machine, which means customers can move without having to create their architecture all over again."
  • "Teradata's pricing is quite high compared to Redshift, Synapse, or GCP alternatives."

What is our primary use case?

Primarily, Teradata is a traditional data warehouse, but we also encourage our customers to adapt to the logical data warehouse and data lab.

What is most valuable?

The most valuable feature is the ability to be anywhere - Teradata can be deployed on-premise, on the cloud, or in a virtual machine, which means customers can move without having to create their architecture all over again.

What needs improvement?

Teradata's pricing is quite high compared to Redshift, Synapse, or GCP alternatives. In the next release, I would like Teradata to refine their Object Store to be more compatible with cloud environments.

For how long have I used the solution?

I've been working with Teradata since 2014.

What do I think about the stability of the solution?

Teradata's stability is very strong, and our customers feel their data is safe with it.

What do I think about the scalability of the solution?

Teradata's scalability is good, it takes only the push of a button to scale up, and if that's not enough, you could scale with the cloud or a virtual machine.

How was the initial setup?

The initial setup is straightforward if you have some knowledge about the logic of the environment. However, for those without knowledge, there will be a learning curve to understand how to use the solution.

What was our ROI?

Our customers say that Teradata makes them faster, smarter, and capable of more sophisticated analytics.

What other advice do I have?

For anyone thinking of implementing Teradata, I would recommend preparing by understanding the technology and putting in the effort to keep it being adaptive to different and urgent requirements from your business. I would give Teradata a score of ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1155168 - PeerSpot reviewer
Managing Director at a tech services company with 11-50 employees
Reseller
It has several redundancy options, so the system is always up and running
Pros and Cons
  • "Teradata features high productivity and reliability because it has several redundancy options, so the system is always up and running."
  • "Teradata needs to expand the kind of training that's available to customers. Teradata only offers training directly and doesn't delegate to any third-party companies. As a result, it's harder to find people trained on Teradata in our market relative to Oracle."

What is our primary use case?

Teradata is primarily for data warehousing at large customers, like banks, retailers, and government organizations. However, we don't use Teradata for Russian government organizations because it's a US tool, and the Russian government doesn't allow foreign software.

What is most valuable?

Teradata features high productivity and reliability because it has several redundancy options, so the system is always up and running. 

What needs improvement?

Teradata needs to expand the kind of training that's available to customers. Teradata only offers training directly and doesn't delegate to any third-party companies. As a result, it's harder to find people trained on Teradata in our market relative to Oracle.

They should diversify their sales channels and develop more resellers. Teradata could also be more active in marketing because I rarely see any Teradata events in Russia. They've always had several regional conferences for Teradata users, but I hardly ever see marketing events geared toward new customers.

For how long have I used the solution?

I've been working with Teradata for 11 years.

What do I think about the scalability of the solution?

One of Teradata's biggest advantages is that it's fully scalable

How are customer service and support?

We usually don't have any problems with Teradata itself. However, sometimes customers have issues with applications they've written themselves that aren't adequately designed to fully utilize Teradata's capabilities.

How was the initial setup?

I would not say the setup is too complex. Teradata has a direct sales model, so Teradata employees usually set it up with help from the customer because they don't support a big system of resellers or partners. It's pretty easy because they are actively involved in the deployment. But later on, when the customer is expanding the solution and doing many things themselves, they make mistakes, which should be corrected using the support resources of Teradata.

What's my experience with pricing, setup cost, and licensing?

Teradata is expensive, so it's typically marketed to big customers. However, there have been some changes, and Teradata is now offering more flexible pricing models and equipment leasing. They've added pay-as-you-go and cloud models, so it's changing, but Teradata is generally known as an expensive high-end product.

What other advice do I have?

I rate Teradata eight out of 10. Customers need a certain amount of knowledge to correctly use Teradata when running their applications on the platform. They should also keep in mind the requirements for Teradata's features.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user6330 - PeerSpot reviewer
Product Manager at a retailer with 10,001+ employees
Vendor
Teradata Data Lab - An agile analytics enabler

Data scientists & business analysts need an exploratory environment in which they can create databases without having to go through production processes such as data governance, data architecture and complex ETLing. At eBay, we have built a set of self-service tools that allow analysts to create managed lab environments (called Virtual datamarts), to upload data into those environments, to specify views in the lab environment that access data from production databases and to facilitate data movement within and across systems.

The Teradata Data Lab product has similar capabilities:

1. A team owner can provision a Lab Group for a team. A Lab group has certain configurable properties like size and expiration date.
2. The lab group owner can give permissions to other users to create databases in the lab group. The lab group owner can optionally setup an approval workflow to govern changes occurring within the lab group.
3. Lab group users can import data into the lab environment from various sources.
4. Admins can provide TASM rules to easily govern the lab environment.
5. Users have clear visibility on the usage of the lab group.
6. Data migration tools simplify migrating content from the lab group to production.

Such a managed exploratory environment offers benefits such as reduced cost, greater agility & better system utilization. Consider this product to provide more agility and self-service to your Data scientists and Business analysts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user718455 - PeerSpot reviewer
Business Analyst / Data Engineer
Vendor
A Very Stable Product With A 99.9% Up Time
Pros and Cons
  • "It is a solid database a lot of different tools to move data."

    What is most valuable?

    It is a solid database a lot of different tools to move data.

    How has it helped my organization?

    Basically, Teradata has allowed the multiple businesses that I have consulted for to build and store their Data Warehouse related data efficiently. It also serves up the data quickly, if tuned and organized properly.

    What needs improvement?

    Cost, but Teradata is currently making improvements in this area.

    For how long have I used the solution?

    Nine years.

    What do I think about the stability of the solution?

    Most of the organizations that I have consulted with have a 99.9% up time. The product is very stable.

    What do I think about the scalability of the solution?

    Teradata is great as far as scalability once you have the product. You can move space on the fly. However, adding additional space once your disks are full in the past was expensive. I believe that they are addressing this issue by allowing you to buy only the hardware (disk space, node, amps) you need and not having to perform a total upgrade.

    How are customer service and technical support?

    This depends on your service agreement. If you have tier 1 support, you are guaranteed to have full support at any moment.

    Which solution did I use previously and why did I switch?

    I was not in a position as a consultant to make solution decisions.

    How was the initial setup?

    I have never setup a Teradata box personally.

    What's my experience with pricing, setup cost, and licensing?

    I am not in a position to share licensing costs.

    Which other solutions did I evaluate?

    I was not in a position as a consultant to make software solution decisions.

    What other advice do I have?

    Get educated about the product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user723012 - PeerSpot reviewer
    it_user723012Department Head - BI Strategy and Data Governance -Strategy Direction at a comms service provider with 1,001-5,000 employees
    Real User

    Probably it's the case of Teradata in other regions here in the middle east they are very weak in services and try to over sale by imposing hardware swap instead supporting by adding disk or nodes. And the plan is now to swap to software based solution from another vendor based on commodity servers.

    Business Intelligence Project Leader at NOUX C.A.
    MSP
    A great solution for business analytics, cloud products, and consulting
    Pros and Cons
    • "It's a pre-configured appliance that requires very little in terms of setting-up."
    • "It could use some more advanced analytics relating to structured and semi-structured data."

    What is our primary use case?

    We resell Teradata, but not in the cloud.

    Currently, our experience with Teradata in the cloud is theoretical as we haven't started selling it to our customers yet; however, a few of our customers are interested in migrating to a cloud-based solution.

    Our clients use Teradata to consolidate corporate data to provide reports. These reports are required every day — it's more like described analytics.

    What is most valuable?

    Our customers are very happy with the configuration. It's a pre-configured appliance that requires very little in terms of setting-up. 

    What needs improvement?

    It could use some more advanced analytics relating to structured and semi-structured data. In other words, there should be a process that makes advanced analytics easier.

    The integration capabilities could be improved.

    They should improve their marketing to make it easier to sell to customers.

    For how long have I used the solution?

    I have been using Teradata for roughly five years.

    What do I think about the stability of the solution?

    Stability-wise, I don't recall any of our customers having a problem with Teradata. They have never mentioned any issues relating to bugs or glitches.

    What do I think about the scalability of the solution?

    There are a few options that are very interesting related to the cloud. You can go into the same environment and add more nodes throughout it. As I mentioned, we don't have much experience with Teradata on the cloud, but I think it's the way of the future.

    How are customer service and technical support?

    Their technical support is great. On a scale from one to ten, I would give them a rating of ten.

    How was the initial setup?

    The initial setup is very easy.

    Deployment takes a couple of weeks.

    What other advice do I have?

    I would definitely recommend Teradata to other interested companies. It's really easy to use thanks to the simple configuration.

    Overall, on a scale from one to ten, I would give Teradata a rating of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Teradata Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Teradata Report and get advice and tips from experienced pros sharing their opinions.