We currently mainly use this solution for its messaging functionality, but we also use the solution for email and file configuration.
Technical and Delivery Manager (Integration) at United Delta
A scalable solution that can grow with a business, but at a cost
Pros and Cons
- "The GUI and IDE features of this solution are easy to work with and to develop. We find application management easy using this solution. It is a stable product"
- "The solution is very expensive when you use multiple components, it would b better if this could be reduced."
What is our primary use case?
What is most valuable?
The GUI and IDE features of this solution are easy to work with and to develop. We also find application management easy using this solution.
What needs improvement?
The solution is very expensive when you use multiple components, it would be better if this could be reduced.
For how long have I used the solution?
We have been using the product for about three years.
Buyer's Guide
TIBCO ActiveMatrix Service Bus
December 2024
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831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
We have found it to be scalable by increasing the amount of services we use.
How are customer service and support?
We have found the customer support to be okay.
Which solution did I use previously and why did I switch?
We previously used an open-source solution, but switched to meet our customers changing needs.
How was the initial setup?
The initial setup was straightforward, and deploying the application was easy, but customization is slightly complex.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The price point of this solution would be more suitable for larger businesses. Each added component will require a separate license and increase the overall cost.
What other advice do I have?
I would rate this product as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager at a insurance company with 5,001-10,000 employees
Easy to develop and has a wide range of features and high performance, but needs better pricing and better stability for our version
Pros and Cons
- "It is easy to develop. It has a very wide range of features. The older versions are very stable, and there are no issues with the product."
- "The intermediate version that we are using has stability issues. These stability issues should be resolved, but it seems like TIBCO is not focusing on resolving these issues. The resolution timelines are quite high even for high-priority incidents. Its price should be lower. Its licensing cost is considerably high as compared to other ESBs."
What is our primary use case?
We are using it for integrating our enterprise applications and core systems with the front-end systems.
The version that we are using is neither the latest one nor the oldest one. It can be deployed on the cloud and on-premises.
What is most valuable?
It is easy to develop. It has a very wide range of features.
The older versions are very stable, and there are no issues with the product.
What needs improvement?
The intermediate version that we are using has stability issues. These stability issues should be resolved, but it seems like TIBCO is not focusing on resolving these issues. The resolution timelines are quite high even for high-priority incidents.
Its price should be lower. Its licensing cost is considerably high as compared to other ESBs.
For how long have I used the solution?
I have been using this solution for more than 10 years. In our organization, we have been using it for more than 15 years.
What do I think about the stability of the solution?
The intermediate version that we are using has stability issues. Its older versions are very stable. I have not used its latest Container Edition, which probably is also stable.
What do I think about the scalability of the solution?
It is scalable. This is a back-end product, and almost all front-end applications are using this solution.
How are customer service and technical support?
Their support is excellent, but currently, their resolution timelines are quite high for stability-related issues that we are facing.
How was the initial setup?
Its installation is straightforward. It takes around two hours in our lower environment where we don't have high availability. It takes around half a day in our production environment where we have high availability.
What about the implementation team?
We installed it ourselves. You just need basic computer knowledge to be able to deploy it. For development, you need some skilled people, but deployment is quite easy. We have a team of 15 people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Its licensing cost is considerably high as compared to other ESBs.
Which other solutions did I evaluate?
We will have to migrate to Container Edition, which is the latest version, but it is not an easy migration. It is almost like redeveloping, and it requires specific changes. Our strategy team is exploring other ESBs. We will be deciding this within a month because we need to pay for the license.
What other advice do I have?
I would definitely recommend this solution, but it also depends on a specific use case. If you can afford it and you are looking for a high-standard and high-performing solution for your use case with excellent support, you should go for it.
I would rate TIBCO ActiveMatrix Service Bus a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
TIBCO ActiveMatrix Service Bus
December 2024
Learn what your peers think about TIBCO ActiveMatrix Service Bus. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Technical Enterprise Architect at a tech services company with 201-500 employees
A service-oriented platform that is both stable and scalable
Pros and Cons
- "The most valuable feature is that it is a service-oriented architecture, SOA-based."
- "Our version does not have cloud capabilities."
What is our primary use case?
There are a number of applications including use cases from the health industry, including health human services.
How has it helped my organization?
We're making good use of it, although our version is an outdated platform that needs to be replaced in order to be ready for the future. For example, we will be moving applications to micro-services and migrating components to the cloud.
What is most valuable?
The most valuable feature is that it is a service-oriented architecture, SOA-based.
What needs improvement?
Our version does not have cloud capabilities.
Containerization is not supported.
The is no support for Agile development.
For how long have I used the solution?
We have been using this product for 12 years.
What do I think about the stability of the solution?
This product is very stable.
What do I think about the scalability of the solution?
Scalability is fine, although our current version is just not able to move us to the future.
How was the initial setup?
I was not part of the original implementation, although I'm sure that it was complex.
Which other solutions did I evaluate?
We have been working with this version of TIBCO for at least the past 12 years. We are now looking at replacing it with either a new version or a new solution from a different vendor.
What other advice do I have?
This is a good platform but in our case, it needs to be updated. The future is on the cloud, the future is containerized, the future is Agile development, and our version is incapable of any of this.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a tech services company with 10,001+ employees
Enables users to create workflows and has good performance and scalability
Pros and Cons
- "The stability of this solution is excellent."
- "In the configuration, where we need to customize, it takes more time that we expect it to, ideally."
What is our primary use case?
Our primary use case for this solution is to provide a BPM for our customers.
How has it helped my organization?
We have been working a lot on TIBCO products, including this solution. We have a team of thirty to forty people working exclusively on TIBCO and have a dedicated unit with revenue targets set specifically for this.
This solution, as well as other products from TIBCO, are helping us grow.
What is most valuable?
The most valuable feature is its flexibility, where it allows the users to create workflows. In terms of scalability and performance, it is also very good.
What needs improvement?
In the configuration, where we need to customize, it takes more time that we expect it to, ideally. We have found workarounds for some of the issues, and we have given feedback on these things directly to TIBCO.
The integration can be more user-friendly.
For how long have I used the solution?
Four years.
What do I think about the stability of the solution?
The stability of this solution is excellent. I would give it nine out of ten.
What do I think about the scalability of the solution?
The scalability is very good. That is one of the strongest points of TIBCO and I'm quite satisfied with the scalability.
We have approximately fifteen customers, but of course, that would mean many more users. We focus on TIBCO, but there is a lot of competition from the other product vendors. This makes it a challenge to increase our usage of this solution. That said, we have plans to reach out to a lot more new customers.
As TIBCO releases products or a new version of a product, we start using them as we go around to some of the customers that we are involved with.
How are customer service and technical support?
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we reach out to TIBCO and get very good technical support from them.
Which solution did I use previously and why did I switch?
The TIBCO solution is not the only one that has been used in my organization, but this is the only one that I have worked on personally.
How was the initial setup?
The initial setup is literally straightforward and we did not have too many issues with it.
The typical implementation strategy depends on the volume of the business, the number of transactions, and the size of the customer. Typically it takes six to eight months for us to complete an end-to-end implementation cycle for a medium to large sized customer.
In the typical deployment team, we need ten to twelve people for each customer. Some of the staff are developers, but you need a core architect. It is the role of the architect to visualize the solution and create the architecture. Once we have the architect and a couple of leads, the rest are the developers who can do the actual implementation. You also need an administrator, so there are four different roles involved in the implementation.
What about the implementation team?
We are the ones who handle the integration of this product, and we don't normally have to depend on anybody else. Sometimes, TIBCO themselves will assist us, but otherwise, we do it ourselves and don't usually have any issues.
What was our ROI?
I would consider all of the revenue that we get from TIBCO to be ROI. We do invest resources to get them trained on various TIBCO products. At the end of the day, we are using them to implement solutions for different customers, and we get that revenue. It is approximately three to four million per year.
What's my experience with pricing, setup cost, and licensing?
When it comes to cost, TIBCO is much more competitive than a product like Pega.
Our licensing cost is in the area of half a million, annually. There are no costs in addition to the standard licensing fees.
Which other solutions did I evaluate?
From a BPM perspective, we did evaluate other products. Part of our evaluation included the figures for pricing, and other solutions are a lot more expensive. This is one of the reasons that our customers are reluctant to go with Pega.
What other advice do I have?
My advice is to evaluate all of the competing products, which is something that we can help with. There should always be a good rationale behind the choice for a particular product.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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