Tieto Service Desk Outsourcing is a single-point-of-contact Service Desk with additional self-service facilities provides consolidated support for all ICT services. Further cost-efficiency improvements through synergies have a direct impact on the total cost of ownership. Self-service and self-help functionalities in the portal will support the end users. The SIAM-compliant (Service Integration And Management) Service Desk with multivendor capabilities resolves issues and also ensures business continuity and keeps costly work interruptions at a minimum.
Tieto Service Desk Outsourcing mindshare
As of December 2024, the mindshare of Tieto Service Desk Outsourcing in the Service Desk Outsourcing category
stands at 3.3%, down
from 5.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
