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CIO & Information manager at a leisure / travel company with 501-1,000 employees
Real User
Good technical support , and offers good protection
Pros and Cons
  • "The performance is good."
  • "I would like to see more automation."

What is our primary use case?

We use McAfee MVISION Endpoint to protect our environment.

What is most valuable?

I am satisfied with this solution.

The performance is good. 

What needs improvement?

I would like to see more automation.

For how long have I used the solution?

I have been working with McAfee MVISION Endpoint for at least ten years.

Buyer's Guide
Trellix Endpoint Security (ENS)
October 2024
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What do I think about the stability of the solution?

McAfee MVISION Endpoint is a stable solution.

What do I think about the scalability of the solution?

In our company, we have 650 users.

At this time, there are no plans to increase our usage.

How are customer service and support?

Technical support is good.

How was the initial setup?

I did not complete the installation myself.

We have a team of five to maintain and deploy this solution.

What about the implementation team?

I had some assistance from a technician.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid yearly.

Which other solutions did I evaluate?

We are currently, exploring other solutions.

What other advice do I have?

I would recommend this solution for others who are interested in using it.

I would rate the McAfee MVISION Endpoint solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Security Engineer at MILLENNIUM TECHNOLOGIES
Reseller
Offers good integration between the environments
Pros and Cons
  • "The most valuable feature is the integration between environments."
  • "I would like to see simple processing and reporting online."

What is most valuable?

The most valuable feature is the integration between environments.

What needs improvement?

Something that needs to improve is the interface. I would also like to see simple processing and reporting online. 

For how long have I used the solution?

I've been using this solution for six months now.

What do I think about the stability of the solution?

The stability of the solution was not very good.

What do I think about the scalability of the solution?

We had some issues with the scalability but it was taken care of. It can be improved, however. 

What other advice do I have?

I will rate this solution an eight out of ten. In the next version I would like to see an improvement in the scalability and stability. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security (ENS)
October 2024
Learn what your peers think about Trellix Endpoint Security (ENS). Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Cyber Defense Advisor | Founder Executive at a tech services company with 1-10 employees
Real User
Good support, straightforward deployment, and helpful for instant response to threats and incidents
Pros and Cons
  • "The response part of EDR was most valuable. We used that to separate the endpoint from the network. We utilized the solution during the instant response. We were also utilizing advanced malware detection capabilities, but we benefited the most from its help with the response."
  • "In some cases, the detection part was not accurate enough. We opened a few cases for the vendor to help us with some miscategorized findings on the endpoints. There were some false positive detections, and we had to work with the vendor to get them tested. We even had some incidents that were not detected. It was a black box type of solution for us."

What is our primary use case?

I used it in my previous company. From an end-user perspective, I was the manager of the Cyber Defense Center that was in charge of the whole deployment and daily operations. I was using it as a Site Media Operations Manager.

What is most valuable?

The response part of EDR was most valuable. We used that to separate the endpoint from the network. We utilized the solution during the instant response. We were also utilizing advanced malware detection capabilities, but we benefited the most from its help with the response.

What needs improvement?

In some cases, the detection part was not accurate enough. We opened a few cases for the vendor to help us with some miscategorized findings on the endpoints. There were some false positive detections, and we had to work with the vendor to get them tested. We even had some incidents that were not detected. It was a black box type of solution for us.

For how long have I used the solution?

I used it for one year. 

How are customer service and support?

I have no complaints. I would rate them a five out of five.

Which solution did I use previously and why did I switch?

It was a new deployment. We previously didn't have any similar solution in that company.

How was the initial setup?

It was pretty straightforward. Its deployment took half a month. It was quite a big deployment. We had quite a lot of end-user devices. We deployed it for 10,000 devices. We had around 20 security operations staff members at that time.

What about the implementation team?

It was driven by an in-house engineering team, but we leveraged some integrator companies as well. We had three members in the engineering team who took care of the deployment and everyday operations. During the deployment phase, we got help from integrators. So, we had two additional FTEs during the six-month implementation period.

What was our ROI?

In terms of ROI, if one is the best, I would rate it a two out of five. We had some false positive detections. We even had some incidents that were not detected. We did not get the expected level of visibility through FireEye.

What's my experience with pricing, setup cost, and licensing?

It was an annual fee. There was just one overall fee.

Which other solutions did I evaluate?

It was a very hard decision to make. We did a comparison with some other competitor products. One of them was Palo Alto Networks Cortex XDR, which was the biggest competitor at that time. We even checked Microsoft ATP and McAfee. So, we compared a couple of products before selecting FireEye.

What other advice do I have?

Organizations trying to or going for the FireEye solution should understand that they won't be able to see under the hood or what is happening within the product. FireEye is quite a black box solution. Understanding why certain findings got a particular verdict is not easy. If you want well-automated operations and you don't have an advanced operations team that wants to check the verdicts and understand how the product is working and making decisions, then it is good for you. If you have proper engineering skills on board and your operations teams want to understand the basic logic within the product that they are using on a daily basis, this might not be the best product for you.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a tech services company with 51-200 employees
Real User
Straightforward to set up, easy to use, and stable
Pros and Cons
  • "It's a stable solution with good performance."
  • "We would like to solution to offer better security."

What is our primary use case?

We primarily use the solution for security. We use it to detect threats and cyber attacks.

What is most valuable?

The product is easy to use.

It's a stable solution with good performance. 

The scalability is good.

The installation process is very straightforward.

What needs improvement?

We would like to solution to offer better security. 

For how long have I used the solution?

I've been dealing with the solution for years.

What do I think about the stability of the solution?

The product is quite stable. The performance has been good. There are no bugs or glitches. It doesn't crash or freeze. We find the product to be quite reliable.

What do I think about the scalability of the solution?

The solution is capable of scaling. It's not a problem. We have the solution on around 300 endpoints. 

We have around 150 to 160 users on the solution currently.

We do plan to increase usage in the future.

How are customer service and support?

I've never contacted technical support. I cannot speak to how helpful or responsive they are. 

How was the initial setup?

It's not a difficult solution to set up. It's pretty straightforward and simple. 

I don't recall how much time did it took. It was one of my team members that actually was occupied with the task. It was a while ago as well. I don't know anymore.

What about the implementation team?

We worked with external consultants. I don't know exactly what the scope was, however. 

What's my experience with pricing, setup cost, and licensing?

We bought a four-year license for the product. We're under a contract with them for that amount of time. 

Which other solutions did I evaluate?

We did not evaluate any other EDR products before choosing FireEye. 

What other advice do I have?

We are just customers and end-users of the product. We don't have a special business relationship with the company. 

I'm not sure which version of the solution I'm using. I don't know the version number off-hand. 

I'd rate the solution at an eight out of ten.

I'd recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Officer at a tech services company with 10,001+ employees
Real User
The solution is very precise for detecting risks, but the operational quality has some issues
Pros and Cons
  • "It is very valuable in finding out unknown malware."
  • "I hope the solution can be used in cloud systems going forward."

What is our primary use case?

The primary use case is to locate unknown malware.

How has it helped my organization?

The solution made it possible for us to have visibility into the amount of malware and threats which were coming into our company.

The solution has helped to increase staff productivity.

What is most valuable?

It is very valuable in finding out unknown malware.

What needs improvement?

I hope the solution can be used in cloud systems going forward.

What do I think about the stability of the solution?

The stability is not so bad, but also not so good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

We have our technical teams who can do PoCs. Also, our local vendor can support us.

Which solution did I use previously and why did I switch?

We did not use a solution prior to this one.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a reseller who was good for the first stage of the implementation. However, for the operational phase, they were not so good. The QA time takes too much time. Their response time was lacking.

What was our ROI?

We have seen a 50 percent decrease in the meantime when detecting a response to threats.

Which other solutions did I evaluate?

We did look at other vendors, like Cylance. We chose FireEye because they have a long history, which results in stability.

What other advice do I have?

First, implement it. Then, see what is going on in your company. You will see that there are many risks which you have never seen.

The product is not bad, but there may be somethings that need to be modified. The solution is very precise for detecting risks, but the operational quality has some issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trellix Endpoint Security (ENS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Trellix Endpoint Security (ENS) Report and get advice and tips from experienced pros sharing their opinions.