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it_user421644 - PeerSpot reviewer
Security Engineer at a financial services firm with 1,001-5,000 employees
Vendor
The central management made it much easier to create executive reports for management review.

What is most valuable?

The central management feature of the ePolicy Orchestrator was extremely valuable to me. My organization had a very small security team, so the ability to manage our protection tools from one program made the job much more efficient.  Additionally, central management made it much easier to create executive reports for management review. 

How has it helped my organization?

My organization did not have a well-maintained host-based security program before McAfee Endpoint Protection. This product made it possible to protect critical data, investigate threat events, and prevent future events from occurring on every endpoint on our network.

What needs improvement?

One thing I could have used was a more detailed description of the HIPS signatures. When selecting a HIPS configuration, I would have liked to see exactly what access will change on the system. My organization did not have much room for testing, and many issues did not come up until days or weeks after changes were made. 

What was my experience with deployment of the solution?

We have had no issues with the deployment.

Buyer's Guide
Trellix Endpoint Security
December 2024
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What do I think about the stability of the solution?

We have had no issues with the stability.

What do I think about the scalability of the solution?

We have had no issues scaling it for our needs.

What other advice do I have?

The system my current organization uses does not allow for administrative changes from the endpoint itself, like McAfee Endpoint Protection does. This feature is very useful when testing firewall rules and HIPS configurations for specific programs and sites that only certain network segments may need to access. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
I-Security Engineer at Nhq Distribution Ltd
Real User
A reliable solution with excellent tech support and provides good firewall features
Pros and Cons
  • "Tech support is responsive. They're good, the very best."
  • "The software download features could stand improvement."

What is our primary use case?

I use certain features of the solution, although I am not using the latest version, even though my colleagues do so a lot. They also use MVISION, although I do not.

We make use of Endpoint host level data loss prevention.

What is most valuable?

The solution has some good firewall features, as well as those involving control and threat protection of the host. 

What needs improvement?

The software download features could stand improvement. This sometimes must be undertaken manually. 

The job hosting features should also be improved. 

For how long have I used the solution?

I have been using McAfee Endpoint Security for three to four years.

What do I think about the stability of the solution?

The solution is reliable. 

What do I think about the scalability of the solution?

I did not do much integration when it came to the installation of McAfee, although I did integrate with Forcepoint. 

How are customer service and support?

Tech support is responsive. They're good, the very best. 

How was the initial setup?

The initial setup is fine. 

What's my experience with pricing, setup cost, and licensing?

People, naturally, go for a yearly license. 

I am happy with the pricing. 

What other advice do I have?

The solution is primarily on-premises. 

Usage in our organization is vast. We have so many customers using the solution. 

The solution is good and we always recommend. It is perfect. 

I rate McAfee Endpoint Security as a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Trellix Endpoint Security
December 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
reviewer1615383 - PeerSpot reviewer
Information Risk Architect at a tech services company with 11-50 employees
Real User
Good management console, continuously improved, and easy to deploy
Pros and Cons
  • "We like the management of the ePO, and we like the management console."
  • "They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better."

What is most valuable?

We like the management of the ePO, and we like the management console.

What needs improvement?

They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better.

It should probably have some kind of consolidation. DLP is big now. Instead of installing DLP, Endpoint Antivirus, and the EDR components separately, there probably should be a consolidation of different products into one agent itself. It should maybe have more of bundling of everything.

For how long have I used the solution?

I have been using McAfee products for the last 20 years or so. We have been using it in our company for about four years. We are also a McAfee partner.

What do I think about the stability of the solution?

On the Windows platform, it is good, but on my Mac, I've been experiencing some issues. I think they are linked to McAfee, but I'm still investigating.

What do I think about the scalability of the solution?

It is basically an endpoint, but with regards to MVISION, it is very scalable. We run everything remotely from the cloud, so it is fine.

How was the initial setup?

It is straightforward. We've got a lot of experience in McAfee.

What other advice do I have?

I would recommend this product. It is a good product if you get all the rules right and you get the deployment right. I would advise people to make sure that they have all the rules and all the settings right before they evaluate the product because if you don't do that, the product would fail. So, you got to get everything right. You got to get everything installed and configured properly to get the best out of it.

I would rate McAfee Endpoint Security an eight out of 10 at the moment. McAfee is good. I always liked McAfee for the endpoint. They are always improving on their stuff.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user687183 - PeerSpot reviewer
System and Network Administrator at a retailer with 201-500 employees
Vendor
We can monitor centrally how much the endpoints are safe and what threats are occurred.
Pros and Cons
  • "Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
  • "We’re facing remote installation issues sometimes:"

What is most valuable?

  • Central management with ePolicy Orchestrator
  • Communication with all Mcafee products (also 3rd parties) by DXL infrastructure

How has it helped my organization?

We are sure that our endpoints are safe. They are protected by Mcafee.

As IT, we can monitor centrally how much the endpoints are safe and what threats are occurred.

What needs improvement?

We’re facing remote installation issues sometimes: Installation may have been broken by something and installation is corrupted. It’s so hard to uninstall or repair the installation in that case.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Complex. I remember there were so many steps to do.

Which other solutions did I evaluate?

Trend Micro and ESET.

What other advice do I have?

This is not a set-it-forget-it product. I can say that at least one IT employee has to be responsible to this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Admin at a tech services company with 11-50 employees
Real User
Stable, reliable, and beneficial user interface
Pros and Cons
  • "The DLP and user interface are the most valuable feature."

    What is our primary use case?

    We use the solution for security.

    What is most valuable?

    The DLP and user interface are the most valuable feature.

    For how long have I used the solution?

    I have been using McAfee Endpoint Security for the past four months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 500 users using the solution daily in my organization.

    How are customer service and technical support?

    We did not have any issue with the need to contact technical support.

    How was the initial setup?

    The installation was not difficult.

    What about the implementation team?

    We use two vendors for the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is in the middle range compare to others and could be reduced. There are not any additional costs.

    What other advice do I have?

    I would recommend this solution.

    I rate McAfee Endpoint Security a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1611960 - PeerSpot reviewer
    System Security Engineer at a tech services company with 51-200 employees
    Real User
    All of the programs can be administered from one console
    Pros and Cons
    • "The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
    • "It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment."

    What is most valuable?

    The thing that I like is that they have gathered almost all of the products in one management server, the ePolicy Orchestrator. Although, it is quite complicated to learn it and to feel comfortable with the environment, you have the flexibility to administer all of the programs from one console.

    Regarding the DLP product, there are many flavors.

    Also, I haven't seen any data leakage through the endpoint.

    McAfee offers an integrated solution, and it covers almost all the possibilities of data loss.

    What needs improvement?

    If we go to, for example, scanning data from text to just pictures, then the loader goes really high. It might sometimes become impossible to cover all these fixes because the data that are gathered and are processed are very big, and the resources can run out.

    It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment.

    The technical support can be improved.

    For how long have I used the solution?

    I've been working with this solution for five years.

    How are customer service and technical support?

    I would rate McAfee's technical support at seven on a scale from one to ten. There were some issues that we experienced.

    What other advice do I have?

    Even though it took me one or two years to get comfortable with it, I would rate McAfee Endpoint Security at nine on a scale from one to ten. All-in-all, our customers seem to be okay with some of the restrictions and the relevant risk with McAfee Endpoint Security.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user710460 - PeerSpot reviewer
    Director with 11-50 employees
    Real User
    We can see an actual attack and can contain it but the endpoint has room for improvement
    Pros and Cons
    • "It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that."
    • "The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus."

    What is our primary use case?

    My primary use case of this solution is for the endpoint protection.

    How has it helped my organization?

    It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that. 

    What is most valuable?

    • Drive 
    • DLP feature for device control

    What needs improvement?

    The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus.

    For how long have I used the solution?

    One to three years.

    What do I think about the scalability of the solution?

    It's quite scalable. We have around 30 users. 

    How is customer service and technical support?

    I would rate their technical support an eight out of ten. It's not a ten because I would like to see them resolve a case within the day. Sometimes it takes them a long time. 

    How was the initial setup?

    The initial setup was not complex. The deployment took only a few minutes. We only needed one employee for the deployment. If need be, we'll require two employees for maintenance but one is usually enough. 

    What about the implementation team?

    We used a reseller for the implementation. 

    What's my experience with pricing, setup cost, and licensing?

    It's fairly priced compared to other products on the market.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1097622 - PeerSpot reviewer
    Technical Lead Specialist at a computer software company with 1,001-5,000 employees
    Real User
    Intrusion prevention that detects threats and protects your network, with good support
    Pros and Cons
    • "The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
    • "The resolution time should be faster."

    What is our primary use case?

    The primary use case of this solution is for intrusion prevention.

    We are service providers.

    What is most valuable?

    The most valuable features are the prevention layer that detects the signature value and prevents threats in the network.

    What needs improvement?

    The reporting could be improved, by providing more reporting features.

    The resolution time should be faster.

    For how long have I used the solution?

    I have been working with McAfee Endpoint for more than ten years.

    What do I think about the stability of the solution?

    We have experienced a few issues.

    How are customer service and technical support?

    I have contacted technical support and they are good.

    How was the initial setup?

    The initial setup was straightforward.

    It takes two days to deploy.

    What about the implementation team?

    We did not use a vendor or an integrator, we have our own team.

    What other advice do I have?

    I have experience with multiple vendors and this is a product I recommend.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.