UiPath Reviews

The first use case is related to our email process. We need to download multiple attachments in the form of PDF and Excel files from emails. We only accept the PDF files into a specific folder, while the Excel files go into another. We split them based on the file extension.

The second use case is related to the retail domain, in which we need to update an application with data that we get from a client. We process a few Excel operations and then update all of the invoice records in the application and generate a PDF invoice form with the client's details from Excel. That PDF is then emailed to the client.

With UiPath automations, work has been made easier for our employees. Previously, people were working on those processes manually. Now, they can concentrate on other work and on improving their skills in other areas. They have also improved their knowledge of RPA technology. There are time savings and we are more profitable. For just one of our processes, we have saved approximately 20 hours per week.

We are also able to deliver the output to our client easily. When things were processed manually, there might have been errors, but with the automation, they have been reduced as much as possible. Bots don't think about other topics while they're working.

In addition, while I haven't used the AI functionality of UiPath very much myself, my colleagues do use it, and it has enabled them to automate more processes overall.

But the main thing, when it comes to our business side, is that the solution helps to reduce the cost of digital transformation. In terms of ROI, it is helping the profitability of the organization. It has helped to reduce the employee count, has sped up the delivery of solutions, and it has helped us obtain more clients. We can generate more output, good results, in less time, enabling us to improve the overall expectations of our clients. Our cost savings have been greater than expected and the business team is more than happy with the results.

There is also the issue of employee satisfaction. Using myself, as an example, I feel very happy about developing and monitoring the results. It is satisfying to see that a process is working as expected, and that the results are more accurate compared to the previous manual work.

UiPath has enabled us to implement end-to-end processes. That's important because we don't want to depend on third-party tools. With UI Path, all the resources are within the application for generating an end-to-end process, so we don't have to struggle to develop such a process.

In addition, the solution doesn't require much infrastructure. We can easily install and operate the tool in a Windows environment.

I also did the Advanced RPA Developer course in the UiPath Academy. I learned how to create end-to-end implementations using the UiPath tools. The course helped me to develop my skills. In the course within the Academy, you learn about every command in UiPath. It is easy to learn the information very quickly, when compared to other learning resources. The Academy has all the resources for regular, advanced, and master developers.

When it comes to document processing, they could work on more accurately identifying objects from PDF files.

I have been using RPA tools, such as UiPath, for the past four years. We are using the Enterprise version.

With the help of all the dynamic options in UiPath, the stability of the bots has been very good.

We have deployed automation solutions for a lot of our clients in their environments, and they are happy with the results as well. There are more than 100 users.

The technical support has been very responsive. They provide very accurate answers to our inquiries.

Positive

Our business side has been happy with the ROI, compared to other vendors.

Our business team looked at other tools, including Blue Prism and Automation Anywhere, before selecting this tool. They were much happier with the results generated with UiPath than with the others.

The main differences are that UiPath provides a more efficient implementation and it's easier to monitor the results. It's also more efficient when it comes to analyzing a process. Compared to other vendors, implementation takes less time with UiPath.

I can recommend UiPath to others. It will make their work easier. It's very easy to learn and to run the tools compared to other automation options.

Our primary use case for UiPath revolves around document imaging, specifically scraping data off documents and digitizing them. We only use it in our accounting department and haven't expanded it to the rest of the company. We've seen some success with the projects on the financial team, but we might be resource-constrained to get other departments involved. It's hard for them to adapt to new technologies. 

UiPath has improved the accuracy of data entry from our invoices. Processing thousands of invoices is time-consuming. One outcome we've achieved is expanding the data collection from the invoices. They were only capturing dollar amounts, but these invoices have tons of other information that was just going to waste and could be analyzed. Now, we're capturing the data and analyzing it. It will be a significant benefit, considering how we do business.

We've advanced our green initiatives by recycling invoice paper after digitizing it and reduced the costs of pulling this information into our system.

The most valuable feature is the general automation that UiPath offers, especially in improving data collection which allows for a more comprehensive analysis of information on invoices.

There is a need for better autopilot features to enhance the functionality of UiPath.

I have been using UiPath for about a year.

UiPath is stable so far.

UiPath can scale as our business grows.

Customer service and support have been excellent. I would rate it highly for their responsiveness and supportiveness.

Positive

Previously, we used a service that scanned documents and sent them back in EDI format. We switched to UiPath because the previous solution couldn't handle certain document images unless they were in native PDF form.

The initial setup seemed straightforward.

We used corporate for the setup. Corporate used UiPath as a partner for support.

While there hasn't been a financial return on investment yet, the team is happier not having to manually enter invoices, which is a qualitative benefit. However, I foresee a financial return in the future.

UiPath's licensing seems straightforward, and the pricing is comfortable for the corporate leadership. They made an outright purchase, knowing the full cost and expectations.

I rate UiPath 10 out of 10.

UiPath is our platform for automating tasks and processes within our manufacturing environment, to boost productivity and streamline overall operations.

UiPath utilizes a hybrid deployment model, where our virtual machines reside in a federated cloud environment, while the UiPath orchestration engine itself remains on-premises.

UiPath stands out for its user-friendly development environment and minimal programming requirements. Building automation with UiPath is a breeze, making it a strong selling point for those looking for an easy-to-use RPA tool.

UiPath offers end-to-end automation, but there's a catch: it requires full access and control within the target environment. This means UiPath needs security permissions to interact with and potentially run other applications, which can be a challenge to set up. While achieving end-to-end automation is valuable, this access requirement can be a hurdle.

UiPath has reduced our on-prem footprint, freeing up resources that were previously dedicated to maintaining that infrastructure. These resources can now be used for other tasks.

We saw the benefits of UiPath immediately upon deployment.

The UiPath user community has been a valuable resource for quickly solving problems. By interacting with other users, we've been able to share insights and find solutions to specific programming issues.

We leverage UiPath Academy courses to prepare developers for certification exams. These courses serve a dual purpose: getting new developers acclimated to the platform and providing foundational knowledge for citizen developers who want to learn UiPath quickly.

UiPath accelerates our digital transformation, but integrating legacy systems can be a hurdle. While UiPath excels once deployed, the process of granting it access to legacy data for proper functioning can be time-consuming in our environment. This may be specific to our setup, but it's worth considering nonetheless.

UiPath significantly reduces human error by automating tasks and allowing for faster turnaround. This means that even if users make mistakes in their submissions, UiPath can quickly catch them and provide feedback so the user can fix the error and resubmit the issue.

UiPath has helped free up our employee's time for other projects.

UiPath significantly reduces our transaction processing costs. Previously, transactions took days to complete, but now they're done in minutes. This efficiency translates directly to cost savings, and it's just one example of how UiPath can optimize internet-based processes by streamlining workflows and minimizing processing time.

A key feature of this solution is its built-in VM orchestration capabilities, allowing us to manage virtual machines without additional setup. This includes basic functionalities like starting and stopping VMs, as well as integrating queues into our orchestration workflows. Additionally, we can leverage built-in Insight reports to extract transaction and volume data for analysis.

The biggest hurdle in UiPath Academy courses has been completing projects, especially for advanced certifications like RPA developer. With everyone juggling work and deadlines, dedicating significant time to capstone projects becomes difficult, leading to course completion struggles for many.

UiPath could improve its services and account management. Specifically, greater interaction with the services team would be beneficial to understand their capabilities better. This could involve trial runs where the services team demonstrates the value they can provide before being engaged. Additionally, providing sample automation, such as starter automation for SAP workflows, would give users and teams a starting point to build upon instead of starting from scratch.

I have been using UiPath for two and a half years.

Our daily automation runs smoothly, and weekly ones seem stable for users. However, I get frequent alerts about downtime, potentially due to VM configuration issues. Since we have multiple VMs and I might receive alerts for others, some get unintentionally ignored without impacting functionality.

We've found UiPath easy to scale by adding virtual machines to handle more automation. As we expand our automation to support more users and environments, we anticipate needing another bot. Adding a new bot to UiPath is straightforward - we can simply assign an existing automation to the new bot and keep it running. The only additional cost is for the new VM. Overall, UiPath scalability has been positive for us.

The quality and speed of the answers from UiPath technical support are good. We have a good support-level contract with UiPath that gives us enterprise-level support. 

Positive

I would rate UiPath eight out of ten. It is a good solution but it wasn't made for ambiguity.

We primarily focused on UiPath for automating desk-level processes without initially considering other solutions. However, before implementing any automation, we assess its suitability for UiPath and whether a workflow tool like ServiceNow might be a better fit. In essence, we compare these two technologies for workflow automation needs.

UiPath took longer to use at first due to the learning curve, but now we're more experienced with the software, so creating automation is a breeze.

UiPath requires annual maintenance, which involves upgrading to the latest version. This process includes migrating virtual machines and thoroughly testing existing automation to confirm their functionality after the upgrade.

New UiPath users should consider two main factors: process type and system compatibility. UiPath excels at automating well-defined, repeatable processes that can be observed and coded. It's ideal for desk-level tasks and works well with Microsoft applications and many browser-based systems like SAP. However, custom systems may require additional effort as pre-built UiPath packages might not be available. By focusing on deterministic processes and compatible systems, new users can identify the best use cases for UiPath.

We are using UiPath for office automation for our clients. We use many activities of UiPath. We are using CV, RegEx, Excel automation, and email automation.

We are working on a project for a billing company in the US that takes care of patient records for a hospital and saves them on a website. We are handling the patient billing system. We have an email as input at the start of the automation. The bot reads the input. In the input, we have the patient's name and date of birth. The bot searches the patient's name in the EMR hospital application and gets the PDF from the application. We have put some filters on the application. In the PDF, we have a patient's details and a record of their visits and the issues they are having. The bot then uploads the PDF on a website.

We process multiple records. There could be 2,000 pages or 500 pages. It varies based on the patient. For example, an 80-year-old might visit the hospital once or twice a week and will have a bigger file with notes and pictures of their visits. We follow HIPAA regulations for extracting patient information.

It is very fast and convenient. Bots give you 100% results and work 24/7. Humans work eight hours a day, but bots can work 24/7 for you. They save time and bring efficiency.

UiPath brings accuracy. It gives you 100% results. When we do things manually, there can be human errors, but bots do not make any errors.

In the last two to three years, we have done millions of processes. If we give this work to a person, it will take that person ten years to process. For automation, we are using multiple instances and virtual machines. If we need more processing, we can use more VMs. It saves time, and it works 24/7.

It has been a good experience. UiPath is efficient and fast. There are multiple RPA solutions, but UiPath is very user-friendly. It is very easy and fast to learn. We do not need to know how to code for UiPath. It is coding-free. We just have to make a logic. We just need to know the basics but not the advanced things.

UiPath saves a lot of time. Bots are ten times faster than humans.

UiPath APIs were helpful for extracting data from the website and doing the work very quickly. We could get the data directly from the website database. It did not require going to the website, typing the URLs, etc. We could directly send a request to the website and get all the required data.

I have used Document Understanding a little bit for extracting the data from the PDF and images. Document Understanding machine learning capabilities, but I have not used it much. Other teams use it, and the feedback is that it is very effective and fast. They are probably using the Enterprise version for Document Understanding. 

There are two things that are very useful. The first one is RegEx, and the second one is LINQ. UiPath is giving us Excel activities, but it is very slow. With LINQ, we are extracting data from Excel in a very quick way. It is very easy and very fast. RegEx is helpful in quickly getting specific data or text from a chunk of text.

We are also using CV. It is very useful because it uses an image for clicking and extracting data.

If we want to learn something new about UiPath, we sometimes cannot learn it directly from the UiPath Academy. We have to go and search on the web. It takes a few searches to find the solution. We do find it, but it takes time. UiPath should give the solution in one area.

I started in 2020. It has been three years since I have been working with UiPath.

It is stable. They are updating things, but it is stable with the previous code.

It is very scalable. The scalability part is very good.

We have a small team working with UiPath. There are five to ten people.

We have not contacted them much. There was an issue one to two years ago, and we contacted their support. They gave us a solution.

I have used Automation Anywhere, and I have also used Power Automate a little bit. 

In Automation Anywhere, we cannot use CVs. Maybe in the enterprise version, we can use them, but I did not see CVs and other activities in Automation Anywhere. It is also web-based, which is not a good thing, whereas UiPath is application-based.

Power Automate is a very useful tool for Excel automation or web automation, but UiPath is the best for our needs.

UiPath is very fast and convenient. It gives 100% results. It is very easy. If needed, we can also use Python or JavaScript code to make a logic for automation.

I was not involved in its deployment. For maintenance, we just update the UiPath version. We have not had any issues.

As RPA developers, we use UiPath to create automation and then we hand over the bots to the support engineers. They oversee the processing in Orchestrator. They see the automation logs and the graphs. If a bot is not working properly, they send us a message to fix it. We are using CV. If the image changes, our bot will give a failure, and we have to fix that. We might get an error once or twice a week.

I am using the Community version in my office and personally.

I would recommend UiPath to others, and I would give it the best rating. I have used other tools, but UiPath is my preferred tool.

I would rate UiPath a nine out of ten.

Our company, Block Mosaic, automates the creation and management of DeFi (decentralized finance) applications. This involves streamlining the development, deployment, and maintenance of these applications by automating repetitive and rule-based tasks. UiPath enables us to automate tasks such as data collection, communication with customers, integration with blockchain networks, and the execution of smart contracts.

We mostly use UiPath for the integration of bots in websites, as it provides integration features for AI chatbots, and we use it for the deployment of smart contracts on a large scale.

Automation not only accelerates our application development but also reduces errors and increases operational efficiency. It has accelerated our development process, and that means that our time-to-market has improved for DeFi applications, giving us a competitive edge in the fast-moving blockchain sector. It allows our team to focus on innovation and improving the user experience of DeFi applications.

UiPath is very important for our organization. It improves the workflow of our company, and it helps our company publish more DeFi applications. It helps accelerate the process of managing accounts in our company, as the DeFi applications we create are for managing many accounts on a platform.

It has helped with cost-cutting because UiPath chatbots have replaced many of the employees. The employees were not that efficient in comparison to UiPath bots. The bots are very efficient and productive and can do tasks in just minutes or hours, things that used to take a lot of hours to do.

We have also used the AI functionality by integrating AI chatbots into our website using UiPath. They help with amusing chats with our users for their entertainment. Our users do not like the simple Python or bots that are made with C++. They like modern bots like ChatGPT, so we have implemented that.

AI has played a significant role in improving our efficiency. Tasks that a person used to do in hours are completed by AI chatbots in a shorter time. Also, human error has been reduced when compared to bots. The bots are highly efficient. The AI functionalities have helped us manage all the smart contract deployments as well as the management of our user base. It has also helped with database and account management and in settling many transactions. And it has boosted the number of KYCs that are managed per unit.

Deploying most of the smart contracts and managing our user base are now done by the UiPath bots. This saves us about 30 to 40 percent of our time and gives us time to think more creatively about our solutions for making better DeFi apps and improving their functionalities.

Another benefit is that UiPath has reduced the cost of digital transformation because our projects require a lot of web services. We have saved money by using UiPath instead of cloud services.

One of the best features is the workflow automation. That is the most valuable feature for our company, as it plays a pivotal role in the efficient development of our DeFi applications. In the dynamic world of DeFi, where integrated financial processes and smart contracts are the norm, UiPath's workflow automation capabilities provide us with a valuable advantage. It enables the orchestration of complex sequences of tasks involved in DeFi application creation, from smart contracts to blockchain transaction monitoring.

By automating these workflows, we can ensure that all components work harmoniously and efficiently and reduce potential human error.

UiPath is also a very easy platform to use. It provides us with a canvas where we can draw from our imaginations, draw our settings, and then convert them to automations.

It allows us to enable end-to-end automation.

The user community of UiPath is very big and very helpful as well. When our team hits an error, the community is sometimes very helpful. And the customer support we are getting is also very full and good. I am satisfied with the community. I would rate it 10 out of 10.

The debugging capabilities need to be improved in UiPath because it is very difficult to find bugs in the chatbot. In Visual Studio Code, by contrast, we have an excellent debugger that fixes all the bugs.

Also, task management is complex and needs to be improved. They need to simplify the user interface so it can work properly.

I have been using UiPath for six months.

It offers a great amount of stability, and the team at UiPath is adding more and more features that are increasing the stability of the platform.

UiPath demonstrates excellent scalability with its consistent addition of features. It's impressive to witness that it remains current and continues to evolve and incorporate new capabilities. I rate the scalability at nine out of 10. It offers a great deal of scalability.

I used Blue Prism, which is quite a good solution, but it's not as easy as UiPath because it requires a high level of coding. UiPath offers good drag-and-drop functionality, which results in better automation. Also, there is no orchestrator in Blue Prism.

Automation Anywhere does not have the features that UiPath has. It does not have as good a web-based orchestrator as UiPath, which manages all the accounts and services.

Deploying the system took a couple of hours, done by a team of three to four people.

It doesn't require any maintenance.

After implementing UiPath, our organization realized a substantial return on investment. This was achieved through a combination of cost savings, increased productivity, and improved accuracy. We quantified the cost savings from reducing labor expenses and eliminating error-related costs. There is also ROI from optimizing overall operational efficiency.

Furthermore, UiPath automation capability significantly improved productivity, allowing us to process more and more transactions, take on more and more customer needs, and respond to the customers as fast as possible. We have been able to handle the increased workload. This has translated into enhanced customer satisfaction and market competitiveness.

By automating error-prone tasks, we also saw a remarkable reduction in errors and compliance-related issues, leading to further cost reductions and process efficiencies. After factoring in deployment and maintenance costs, we calculated a positive ROI, and the payback period for our initial investment was achieved in a very short timeframe.

We've seen about 30 percent ROI through the growth of our company.

The price of the Enterprise version is high, and the licensing is very complex. For small businesses like ours, licensing is a very complex task and takes too much time. I face many issues with that.

All our people, about 50 to 60 staff, use UiPath because we do not have an alternative. There is Blue Prism, Automation Anywhere, and Microsoft Power Automate, but UiPath is the best solution. The only issue is that the pricing is higher, but it has all the features that make it worth it.

UiPath has reduced a good amount of human error, but there are some errors that the chatbots make. They are resolved within seconds or minutes, although longer ones can take hours. But overall, the bots make many fewer errors and increase efficiency. It has removed about 80 percent of human errors. Since using UiPath, we have gotten good customer reviews about the websites and improvements in all our sites and management.

Using UiPath has been a great experience. It's the best alternative on the market. No alternative is better than UiPath.

I use the solution with different customers. Sometimes it's used for financial organizations, or for accounting or ecommerce. It can be used for mortgages, or loan processing for example. 

We use the automation a lot. 

It's very good at document understanding. Training machines and utilizing machine learning models is very easy compared to other models. 

The product offers easy integration with APIs. 

It helps with email automation and PDF automation.

It is easy to build automation using UiPath in comparison to, for example, Blue Prism or Power Automate. 

We use it to implement end-to-end automation. Internal automation is rather important to me. It's something the customer needs. There are multiple processes that are automated and involve API integration as well as document understanding. At the final stage, we'd need reporting as well. 

The user community of UiPath is very good. We have access to partner portals and learning portals. The forums are also very good. They have a good support system. If we get stuck, we get extremely helpful answers. In the community, there will be videos about new features coming out and will show the use cases. They show their plans in advance, which is very helpful.

I've used the UiPath Academy classes. There are lots of courses and I have an advanced certificate. The biggest benefit is having some training rather than going into the product and trying to learn it by trial and error. You can either get basic knowledge or do a deep dive. It gives you options to go as deep as you want.

We use AI functionality in our automation program. We use machine learning models, for example. Document understanding uses AI as well. It helps us automate complex and difficult processes. If I have to create complex logic or do some new API integrations, with the help of AI, it's easier. We can automate more processes overall. As you train the machine learning model, and do the right test cases in the right way, it begins to work really well.

It has helped to speed up digital transformation.  

The solution has helped us reduce human error. It's helped prevent us from fixing errors and reworking things. It also helps remove people from mundane tasks. It's helped people save time. How much time is saved depends on the process. Sometimes some human intervention is still required, however, it can typically save three and a half to four hours. 

The cost can be a barrier. Power Automate from Microsoft, for example, comes at a lower cost. 

The automation hub and the architecture around test cases could be improved. They should offer more videos that would help us implement various scenarios. We'd like to see information about use cases specific to different industries. If there are use cases that have worked at different companies, we'd like to be able to see them to learn from what others have done to help us grow our business as well.

I've been working with the solution for the past seven years. 

The solution is very stable and good. 

The solution is quite scalable. It's no problem. With architecture on the cloud and the fact they support VMs and Azure, there's no issue with scaling. 

I used to contact support a lot. I don't do it so much anymore. 95% of the time they are very good. There have been times when we have faced roadblocks, however. 

Positive

I've used Blue Prism in the past and I am exploring Power Automate as well. Power Automate is expanding quite a bit. It's very good. The UI isn't quite up to the mark. It still has limited features, however, it is easy to use and the price is good. Blue Prism is still a very complicated tool.

I've been involved in the initial setup. I've created things in the development and test environment and then moved them to production. The process could be improved a bit. It would be nice if there was a button you could click to replicate across environments. 

We have senior developers that can handle the setup and integration process.

As consultants, we do not need to handle any maintenance tasks. 

We handled the initial setup ourselves. 

The pricing can be a barrier. For most clients, it is pricey compared to other solutions. However, it offers great features. 

I'd rate the solution eight out of ten. 

If a company has a lot of use cases where automation features are required, they should try UiPath. However, it depends on the company's requirements. 

I am a UiPath developer. I have automated web-based processes like HR and finance. I have also worked on a use case consisting of web-based automation, Excel automation, and email automation.

The solution reduces FTEs in processes that require 100 people for repetitive tasks. It really helps customers to reduce human effort and guides the robot to do efficient work within the schedules.

It's very easy to manage and automate Orchestrator because it allows plug-and-play models and drag-and-drop approaches.

UiPath should be able to adapt to other operating systems like Linux or macOS. The tool must reduce the activity required for workflow design. It should be made similar to Visual Studio. It should provide a better way to analyze the recursion functions.

I have been using the solution for six years.

Compared to Automation Anywhere or other open-source tools, UiPath's stability is very good. However, when it comes to very complex hybrid automation with high-density bots, where we require many third-party applications, UiPath cannot handle such scenarios.

PDF automation is very complex. Either we will have to use a third-party Python script, or we will have to build a custom OCR. We require good programming knowledge. The product must improve its stability. I don't see much stability. Though it is available in an environment like Mac, it is not up to the mark as it is in Windows.

The product is scalable.

First, we validate with the logs. In logs, we have to identify certain categories of errors. From there, we identify the root cause. During development, we rename all the activities to appropriate annotations so that we can backtrack them accordingly. If there are any exceptions, it is passed on to the Global Handler. If any error occurs, we email the support team with a screenshot. For example, if ten transactions have been processed and there is a system exception, we immediately send a screenshot to the support team.

Positive

The initial setup was straightforward. It did not include the CI/CD pipeline. There were two machines. One was the developer, and the other was the production machine. We had to deploy it into the production machine. An Orchestrator admin and a developer are enough to deploy the solution.

To deploy the solution, we create the package and describe the overall process. We compress it into a new package and assign the robots with the machine key. Then, we create certain asset queues for the processes and upload them into Orchestrator.

Once all the assets are created, we assign a VM to the package. Then, we upload the package and map it to the process name. We add triggers if required, and if any change request comes, we raise the request, the manager approves, and we proceed with the implementation. It is very easy to maintain the product if there are no version changes in the applications.

The licensing cost is very high.

UiPath's cost is very high. When we transfer the knowledge of a robot to another, certain images are not available. It's difficult to identify the XML collectors. A proper annotation or guidance must be given to the user. When a new version is updated, the tool becomes slower. It is very difficult to maintain version history because of the bulk update activities. If we want to convert from Windows to Windows legacy, it is very difficult.

We get the input files from emails. We read the input files, extract data from the template, and open it in the browser. We worked on an engineering product. We used UiPath to get information about the testing and the model's integrity. Certain information was in the Excel file. We had to extract information on whether the model had to be tested with plastic or without a plastic cover. There were drop-down messages. We captured the values and injected the JavaScript modules to autofill the data.

Once the testing was created, we created a sample order. We filled out a form from the input file, gathered all the details into a summary, and wrote an HTML code for it. Then, we sent it to the client and informed them that the test had been created successfully.

For SAP, we did an auditing type of automation. For example, we automated payments and filled in all the information from the template. Then, we had to propose, settle, and release the payment. In SAP, we are using VBScript also. It has some complex scenarios.

If it is a PDF type of automation, I would recommend the latest technology called Document Understanding. I can define and train the fields using certain anchors and then go with extractions. Machine learning models are also possible. It would be the best way to do a PDF automation.

Calling an API would be the right choice if it is an API approach. If we have been asked to download certain files from SharePoint, we create a custom Azure application. We define secret keys, certificates, and IDs. We define certain API permissions. Then, through UiPath, we install Microsoft 365. We can then download the file. If the process is more complex, ABBYY is the best choice.

Building automation using the solution is easy. We need a little bit of programming knowledge for complex or hybrid automation. For easy automation, plug-and-play connectors and activities are readily available in the solution. We just have to get trained and use them.

UiPath speeds up digital transformation and reduces the cost of digital transformation up to a certain extent. We required a ticket-tracking system where we needed additional third-party software like OneDrive and Office 365 to be installed. For Box drive, we had to install SDK. We also had other solutions like Google Drive, spreadsheets, and Zoom APIs. The solution has helped a lot to minimize our on-premise footprint.

It enables us to implement end-to-end automation. It is important for customers because they want to avoid repeated tasks. If a customer wants to search for an email and upload it in a different portal, they might have to open multiple pages. However, if we choose end-to-end automation, things can work in the backend. The Picture-in-Picture mode in UiPath allows the user to work parallel to automation. So, while the robot runs, the user can do their work parallelly.

I have not used the AI functionality much. I have used AI for a POC of a custom model where I had to identify objects from an image. There were many questions like how many people were in the image, how many cars were there, how many street lights were there, and how many fruits were there. I had to find the count of the people or objects and their confidence scores. It was a small POC with the object detection model built with Python.

The product has helped to stabilize standard and structured processes. If the data is unstructured or unorganized, we use ABBYY as a third-party application. We have to train and classify all the assets and forms. The robot trains the modules using the connector and converts the semi-structured data into structured data. We can make automation more scalable using third-party applications. The cost is very high, though. UiPath is not that stable.

I have used the Academy courses. I have also completed enterprise training and acquired a certificate as an RPA developer. UiPath has a very good community. If we get stuck on anything, we can get solutions for our problems. Currently, ChatGPT is also helping us in many ways. My UiPath skills are really good. I keep doing R&D on AI Fabric, automation, and other features. The community helps me to learn.

A little bit of programming knowledge is a must to use the tool. A level one automation or a straightforward case with repetitive tasks does not require much programming knowledge. The user can use the solution if they have knowledge about the dynamic selector and wildcards. They should have a little bit of fundamental knowledge of computers and automation.

Overall, I rate the solution an eight out of ten.

My current retail organization uses UiPath for finance-related activities like invoice generation. We also use the solution for pulling documents from any stored devices for customers. We save customer files like licenses, invoices, and other tax-related documents in the box. If customers want to use such files for any purpose, we need to extract them from the box environment. A bot will check for that particular customer-specific file, download it, and save it in client-shared locations.

Transactional details regarding whether a customer has delayed an EMI or paid the EMI on time will be updated in the system. A bot we defined using UiPath will do it around the clock without any human effort.

The most valuable feature of UiPath is the complete queue system-based framework because it is robust for all clients. If something goes wrong, we can define how many retries we can do for a particular request. In the next attempt, it can be achieved in a proper way.

The end users can expect the results without any manual intervention. This framework is very user-friendly, convenient for the developers or system integrators, and satisfies the client compared to other frameworks.

I would like to see more clarity in the solution's AI functionality. I have not completely implemented AI for our client. I'm trying to understand the areas in which AI will be more usable for my client.

The OCR is the only area where I expect a little flexibility and improvement. If you try to extract scanned documents or photos using any native or Google OCR, you won't get 100% accuracy.

I have been using UiPath for more than five years.

UiPath is a stable solution.

UiPath is a scalable solution. UiPath is deployed in one location with around 5,000 end users using the solution.

I also have more than four years of experience with the Blue Prism tool.

The only major difference between UiPath and Blue Prism is that UiPath is deployed in the cloud, and now Blue Prism is trying to be deployed in the cloud. Other than that, I did not observe any differences between the two solutions. Both are good products in the market, and customers are happy with both solutions.

UiPath's initial setup is easy.

Around two people are needed for the solution's deployment and maintenance.

Our customers have seen a return on investment with UiPath and are happy with the licenses, pricing, etc. They haven't raised any concerns so far, and they're increasing the licenses based on the processes we are deploying.

I'm a system integrator and one of the lead developers of UiPath for the end customers.

I use UiPath in the banking and retail industry.

UiPath is deployed on the Oracle cloud.

I would recommend UiPath to other users. The users need to configure the environment in a better way. If an organization wants to utilize only four or six bots, it needs to plan ahead and consider how big it plans to grow in the next five years. Planning in advance would clarify how the organization needs to configure the environment and what challenges it needs to handle. That's a better way to start using UiPath as an RPA tool.

Even before the deployment, we gave an estimation to the end clients regarding what to expect after deploying the solution. We told them about the things they will be very comfortable with and the time interval they will take to know things. They are comfortable and 100% satisfied with the solution.

Overall, I rate UiPath a nine out of ten.