UiPath Reviews

We use UiPath to replace the manual tasks done by humans through automation.

I recently automated a process within our SAP web portal. The bot I developed can extract data from an Excel sheet, which contains a list of approximately 200-300 company codes on average per day. It then processes each transaction by following these steps: Logs in to the SAP web portal, retrieves a company code from the Excel sheet, enters the company code into the SAP web portal, searches for the specific company details, locates the necessary data within the portal, and generates an invoice for the corresponding company code. This automation allows the bot to generate invoices significantly faster than a human operator.

UiPath saves seven minutes per transaction.

Building automation with UiPath is remarkably user-friendly and accessible, even for those with no coding experience. Its drag-and-drop interface and minimal need for coding make it easy to learn and implement, regardless of technical background. This low barrier to entry allows anyone to quickly grasp the fundamentals and build basic automation, making UiPath a great tool for both technical and non-technical users.

UiPath enables end-to-end automation. This not only helps them save costs and reduce processing time but also allows them to work faster and achieve greater efficiency. For example, sales teams can close deals quicker, increasing revenue and market share. Similarly, finance and accounting departments can streamline workflows, boosting accuracy and productivity. With these benefits, it's clear that embracing platforms like UiPath can be a significant step towards growth and development for businesses of all sizes. While there are other competitive tools like Blue Prism and Microsoft Power Automate, UiPath offers a comprehensive suite of automation solutions that cater to a variety of needs.

It offers a valuable User Community forum. This forum serves as a platform for users of any UiPath product to find quick and helpful answers to their questions and concerns. Regardless of their experience level or specific product use, the community actively responds to posted queries. This responsive support is a major advantage for UiPath users, making it easy to obtain solutions and assistance throughout their product journey. On a scale of one to ten, the effectiveness of the UiPath User Community deserves a high rating of nine and a half. Not only is the response time impressive, but the community also provides multiple solutions from diverse users worldwide. This allows us to choose the approach that best fits our needs and preferences. Overall, the User Community forum significantly enhances the UiPath user experience, and its responsiveness earns it high praise.

The UiPath Academy is a valuable resource for anyone new to UiPath. It provides a user-friendly platform where anyone can learn at their own pace through detailed videos. The Academy offers a wide range of courses, from beginner basics to advanced topics, all presented in a step-by-step format. This makes it perfect for anyone eager to learn UiPath and gain the skills they need to automate tasks effectively. By following the courses in the Academy, users can easily grasp the concepts, understand best practices, and even practice their newfound skills.

Human error is a frequent occurrence, and designing processes to deliver the desired results for clients consistently can be prone to human mistakes. UiPath helps eliminate these errors by automating tasks, ensuring accuracy and efficiency.

UiPath helps save time. The bot can complete five times the amount of processes a human can in the same amount of time each day.

UiPath reduces manpower requirements and enhances daily task completion, thereby contributing to cost savings.

UiPath isn't suitable for automating every process. While it excels at handling structured and repeatable tasks, it struggles with those requiring human judgment or intervention. For instance, document verification in hospitals often involves manual checks like blood pressure measurement, which UiPath can't automate. In such cases, alternative solutions are needed.

I have been using UiPath for five and a half years.

Generally, UiPath is stable. We sometimes encounter servers that crash and we have to transfer the process onto another server but overall the solution is stable.

UiPath is scalable.

The technical support is extremely good. Using the enterprise license ensures we receive a response within the hour. 

Positive

For any product deployment, we utilize dedicated virtual machines. During the proof-of-concept phase, each product is deployed onto a separate VM and scheduled for daily monitoring. A dedicated team oversees all running bots, ensuring smooth operation. Should they encounter any issues, they will flag them to the development team. Upon receiving exception reports, we, the developers, debug the code, fix the problems, and redeploy the code back to production. This iterative process ensures smooth product deployment and maintenance.

While deployment is straightforward for a single knowledgeable person, expediting multiple deployments simultaneously requires additional personnel.

I would rate UiPath a nine out of ten. UiPath is at the top of our list of automation tools because of the ease of use for non-technical users.

While I haven't yet had the opportunity to directly work with generative AI and machine learning features, I'm actively exploring their potential. UiPath has been at the forefront of integrating these advanced functionalities, including machine learning, natural language processing, and even generative AI itself. Their offerings extend beyond core process automation, encompassing process mining, communication analysis, and mining processes in general. Moreover, they're incorporating these capabilities into their educational platform, UiPath Academy. Although I haven't encountered a project requiring these advanced features yet, I'm excited to apply them in future endeavors and leverage their cutting-edge capabilities.

I worry about the potential downsides of overreliance on technology. Like anything in excess, too much technology can be harmful, both to the environment and to society. Just as deepfake videos can damage reputations, unchecked technological advancement can have unforeseen consequences. Therefore, we should approach it cautiously and employ it strategically, not haphazardly. This applies to individual use as well. For example, virtual machines are great tools, but they're not infallible. If a scheduled job on one machine gets stuck due to a technical issue, it can be difficult to diagnose and resolve. In such scenarios, relying solely on technology becomes impractical, and alternative solutions are necessary. Overall, while I recognize the power of automation, I believe moderation and critical thinking are crucial when it comes to integrating technology into our lives and work.

While the UiPath tutorials are extremely helpful for basic automation, some situations require coding knowledge to develop custom logic or fulfill specific client requirements. This is because building any complex logic often involves using syntax from a programming language. Therefore, it's highly recommended for users to learn the basics of a coding language like Java or Python. This foundational knowledge will enable them to understand how syntax works and build logic effectively, making the automation process smoother and more achievable. While UiPath does provide syntax options even for users who don't know a programming language, these methods are limited and may not always deliver the desired outcome. Understanding coding fundamentals allows for greater flexibility and control over the logic, ultimately leading to more robust and customized automation.

We use UiPath to automate PDF processing and extract financial and other information from PDF files. We store the extracted information in our database for our orchestration tool to process.

We have used UiPath both on-premises and in all the cloud services. 

Building automation using UiPath is easy even for non-technical people.

It enables us to easily implement end-to-end automation.

The UiPath User Community is helpful for our technical users.

UiPath has helped our organization because its ease of use for non-technical people makes it easy to understand and implement the automation framework. The automation server is of high quality, and UiPath is cost-effective. We realized the benefits during the training process.

We reduced our on-premises footprint with UiPath. For any organization that still requires all of its information to be secured on-premises, we can do that as well using UiPath.

I have completed two certifications using UiPath Academy courses. The academy has taught me a great deal about UiPath services, the automation framework, and how to use UiPath with SAP automation.

UiPath helped us accelerate our digital transformation and reduce the cost of that transformation.

UiPath has helped reduce human error to zero for any process that has been fully automated.

UiPath saves our staff time by automating the routine tasks.

It has saved our organization money by reducing the number of resources we need by 50 percent.

With UiPath, we can automate any module, whether it is a desktop application, web application, or native application.

The error notifications sent to users can be improved by including more detail.

I have been using UiPath for almost one and a half years.

UiPath is stable.

UiPath is scalable.

The technical support center is available through the web.

Positive

Deploying the system can be complex for non-technical users.

We have seen a return on investment with UiPath.

The license cost is expensive because we have to pay for each tenant.

I would rate UiPath eight out of ten.

We have almost 30 users of Uipath.

Maintaining UiPath is easy.

I recommend Uipath. UiPath is easy to learn and provides good-quality automation. 

I develop RPA processes at a financial services company. We use UiPath for tasks like data entry, image processing, and reporting. 

The biggest benefits of UiPath are fast implementation and the ability to run unattended bots. When they implemented UiPath, my manager was kind of shocked. 

We could run a process to extract every file from the portal each employee needs, which saves almost two hours per employee daily. You could see the benefits immediately. The hardest part of RPA is often convincing management that the expense is justified. The company can hire fewer employees because it's automating repetitive tasks. However, some of that savings is offset by the cost of licenses and hiring developers. 

I completed the UiPath Academy course, but I haven't received a certification. It helped me to understand how to implement UiPath processes. The main benefit is that it contains complete information about the tool. I know enough about using UiPath that I don't need to search the knowledge base when I get a new requirement.

Another advantage of implementing robotic process automation is that you can greatly reduce human errors. The RPA process almost never makes mistakes. It increases productivity and frees up employee time. For example, we have a guy who is responsible for creating memos for the checks. It involves 200 checks, but he was reassigned to something else, and now all those checks have been automated. The organization saved the equivalent of about 60 FTEs. 

The most valuable feature is image processing. It's something I use daily when I need to do some work on a VM remotely. Image processing enables me to locate the connectors and click to perform my job or task. It's easier for me to develop a process using UiPath compared to Power Automate.

UiPath enables us to set up end-to-end processes. For example, I have a process for taxes that gets a statement from the bank, checks incoming and outgoing transactions, calculates the withholding and exemptions, and files it on the income tax site. If I get stuck when I'm working on any process, I can easily ask the UiPath Community forum, and the public can respond to it. 

UiPath's OCR features could be improved. It has to do complex OCR captures with UiPath. I would also like improvements in the dashboard for executing processes. 

I have used UiPath for a year and a half. 

UiPath is stable, but you need to adjust the process when a web application changes its interface. 

UiPath is quite scalable, in my experience. We have a large environment and 150-160 processes. 

I rate UiPath technical support nine out of 10. They're always on our level when we contact them about any errors or limitations we face. They respond consistently, and they're available when we need a meeting to discuss something.

Positive

I have also worked with Power Automate. UiPath is more flexible and dynamic, whereas Power Automate is a little harder to handle.

The initial installation is straightforward. You install the UiPath enterprise license and apply the license key after completing the task. For unattended bots, you need to deploy the Orchestrator on-premises, which is somewhat complicated, but the overall experience is straightforward.

When we implement it on-premises, we need to take some steps for security. We have to configure some ports and connect all the PCs, but everything is under the control of an enterprise security security solution. During the initial installation, we needed five people, but once it's deployed, a single person can administer the platform. 

The pricing depends on whether you're running attended or unattended bots. Unattended processes cost a lot more, and you have to pay cloud costs, too. It's costly. The licensing for the tenant dashboard, developer's toolkit, etc. was reasonable, but unattended bots are quite expensive.  

I rate UiPath nine out of 10. I suggest new users study the knowledge base on the UiPath website. Many people get information from YouTube or another source that doesn't cover all the steps of this tool. However, if you study using UiPath Academy, you can gain complete knowledge of the tool.

We work with the government on HR-related data and banking reconciliation. We use the solution in the insurance industry for claims management.

We use the product in different use cases. We use it for automating repetitive tasks, email and document parsing, and posting data from different systems to centralized systems. In most cases, we use it to compare different Excel sheets for reconciliation and updating the master system.

The tool helps us to envision the automation processes and gives us an edge in offering our solutions to the customer. UiPath keeps innovating new technologies. It also localizes technologies like OCR for extracting data from documents to the regional market. The reporting tools are fantastic. It also helps us calculate ROI and manage bugs.

UiPath Document Understanding and Task Mining are valuable features. I am satisfied with the product overall.

Saudi has two calendars. UiPath does not support the Hijri date. They should add it in future releases. We also face regular issues while parsing from right to left and left to right. The Arabic language is not related to the platform. We have Arabic scripts which are sometimes difficult to understand. Also, the license is complicated.

The add-ons are not well documented. When we offer and pitch to the customer, sometimes we get confused about which one to offer based on the third-party tools. The solution must focus on microservices and web-based platform building. It would be fantastic if they could produce web applications connected automatically to UiPath.

OutSystems is a low-code platform for building web-based and mobile applications. If such features are available in UiPath, it will eliminate the need to integrate with different applications. We can directly build applications using UiPath.

I have been using the solution for the last four or five years.

The product is very stable. When we deploy it in the cloud, there is no need for maintenance. UiPath manages everything. Maintenance of the configuration has to be done by us.

The solution is scalable.

When we need a technical team member's support, they join the call and try to guide us. I rate the technical support a seven or eight out of ten.

Neutral

I have worked with Automation Anywhere. It is a good solution but not on par with UiPath. Automation Anywhere has a lot of features, which is very nice. However, UiPath exceeds our expectations.

UiPath has better support, resources, and scalability. UiPath provides very good vendor support. Automation Anywhere allowed users to download preconfigured processes already deployed elsewhere so that we could just fine-tune and use them.

The product can be deployed both on-premise and on the cloud. I worked as a solution architect. So, I get involved in the conversation if there is any conflict in the deliverables. The tool is easy to deploy. The time taken for deployment depends on the complexity of the processes. It takes two to four weeks for simple processes. For complex processes, it takes six to ten weeks for deployment. After the project's completion, our engineers are on standby to resolve any issues on the project's go-live date.

We focus on high-value solutions and look at the repetitive processes we can use. The HR initiative we did is on-demand in our region due to the regulations. We can develop the process once and deploy it multiple times with zero or minimal adjustments. We focus on the high return to the organizations, the shortest ROI, and the highest value to the business so that the customer would realize the importance of such technologies. When we build trust with the customer, we have very big upsell opportunities and referrals from them.

We need one or two people to deploy the product for a small project. For large projects, we need a team of six or seven. Our team has 10 to 15 people, including developers, solution architects, and support personnel. The tool requires maintenance. Our support people are responsible for different services. Around 10% of the resources in our company are involved in maintenance.

UiPath gives pretty good discounts.

The ease of building automation using the product is fantastic. The product speeds up and reduces the cost of digital transformation. I haven't seen many major upgrades to the customer's infrastructure or applications. I design and modernize the processes. If we can’t extract the data from databases, the customer will put that data in a flat file or Excel sheet and add it to a folder. We pick them up and do the processing.

We are not supposed to touch the core system in the banking industry. So we may get it with APIs. Sometimes, APIs are not available when we do the implementation. It takes some time for the banks to build those APIs. UiPath is equipped with different integration tools, whether it is native or not.

The solution has helped to minimize our on-premise footprint. It is very important to many of our customers. To minimize the cost and provide more streamlined processes across different customers, we have created a shared pool Orchestrator to connect multiple customers to the same Orchestrator. They pretty much share the same processes, but they have different system endpoints. We can clone the processes and modify the endpoint interactions and input data. Sometimes, they use flat files. We change the configuration minimally. The rest of the processes are cloned, enhanced, and supported.

The solution enables us to implement end-to-end automation. We can automate end-to-end based on the scope, expenses, and processes. The implementation could be lengthy or short, based on the processes involved. End-to-end automation provides an edge to us as a consulting company to provide our customers with very advanced automation tools. We have different services and products that we can integrate UiPath with.

We have a content management system. When we use Document Understanding, we relieve the users from indexing documents. UiPath would do the indexing using Document Understanding and archived document repositories. We sometimes do integrations with archives, too. It depends on the context of the implementation. Sometimes, we can automate 60% of the process because some are not UiPath-targeted processes, but we can automate the other process with other systems.

We do not use AI much. We rely on Document Understanding, which is part of AI. In the next couple of years, because of AI's popularity, I believe UiPath will provide more features and enhancements related to AI. The tool has freed up employee time by 70 to 80%. UiPath has saved costs for our organization.

A couple of weeks ago, we had a case about HR contracts in the Ministry of Labour in Saudi. By the end of this year, they want to digitize their contracts and link them to their official portal, where employee contracts are issued. They currently rely on Excel sheets to do the entry. UiPath processes that we support have proven that there are zero percent errors in them compared to human data entry errors.

The as-is process was that an HR personnel must log in to the platform and do the data entry so the contract would be issued and sent to the employee. The HR personnel would interact with four or five pages and provide data like employee ID, mobile number, date of birth, position, salary, and increments. If there is an error in the data, it has a negative impact on the company. It's an official contract that is issued to the employee. If there are any discrepancies, they would have to rectify the whole process again. Besides, it would affect the company's reputation in the market.

For example, if the HR personnel enters 50,000 instead of 5,000, the employee can claim that money. To avoid this, companies can export the HR master data into Excel sheets and put it in a folder. We can program UiPath to pick all the information and paste it into the Ministry of Labour portal. We can verify the data, do a quality check, and post it to the system. This process used to take three to five days to finish, along with an error margin. With the help of UiPath, we shorten the time by 80% with zero error margin.

We have subscribed to UiPath Academy. All our engineers are certified in different UiPath certifications. I am a solution architect. I have done a lot of courses and certifications. In addition to the certification courses, UiPath Academy provides us with resources, information, built-in demos, and process standards. We deal with all the stakeholders in the customers' company.

The product must empower localization. People who want to use UiPath must ensure that the processes they are targeting to automate are fulfilling the conditions for automation. Sometimes, a customer would expect to automate everything. We need to ensure the processes we are targeting to automate are repetitive. We also need highly skilled people to manage the automation. We must automate the high-value processes of the organization to see the results and recognize the return on investment immediately.

Overall, I rate the product an eight out of ten.

We have been using UiPath to automate regular activities for a business. I'm currently working for a vendor that has a contract with a business. We are using the UiPath solution to automate all the activities that they have been doing on a regular basis. These activities have simple functions, mostly with Excel data entry and some internal applications that the client needs.

So we use UiPath to take some input, and then we process the activities for the business. Then, we share our output with them as a report on a daily basis or a monthly basis.

There are multiple angles to look at this. UiPath has helped the senior level with cost savings it has done to them by just putting the licensing in a robot and using it for all the manual activities. From the mid-level management perspective, efficiency has improved, error has reduced, and transaction turnaround time has reduced. A robot can be available 24 hours a day, and it can be used at any moment. Human users can be available, but robots have proven to be more efficient.

Turnaround time has improved for this transaction, and errors have been reduced. A bank is a service provider, and its customers use its services. From the end user's or the customer's perspective, the turnaround time for each request has reduced, the errors have reduced, and everything has been going on faster. So, these are the multiple perspectives to look at, and everyone seems to be equally happy with the UiPath solution for automation.

The most valuable features of UiPath are data entry, data reading, and some simple logical calculations. Also, the solution's ability to use Excel and to read or add data to Excel has been very useful to us as a vendor. We have been proposing solutions to the clients through these good features that we utilize to the best.

UiPath can improve its AI and optical character recognition or OCR. Currently, reading digital images or PDF documents by UiPath is a huge challenge. I request UiPath to improve the OCR recognition.

I've been using UiPath for around eight months. Earlier, I was using UiPath for personal uses, but I recently started using it professionally.

UiPath is a pretty stable solution. We have never had any stability issues with UiPath. It's in excellent condition as of now.

UiPath can be scalable. Currently, AI is being implemented in UiPath, and that's a huge boost to UiPath's features and what UiPath can do. It can be scaled to a bigger picture in multiple ways.

I have never personally contacted UiPath's technical support, but my team members have been contacting them for support. From what I understand, their technical support is pretty good.

I have overseen the deployment but wasn't involved in the deployment. From what I know, there will be a virtual machine, and bot licenses will be allocated. The UiPath automation will be installed on that virtual machine, and the bot will be allocated to that machine and run in a completely virtual environment. That's the only detail I'm aware of, but I was not involved with any process deployment.

From what I know, UiPath's licensing has a reasonable cost. Compared to the huge benefits the solution provides, it's still a huge saving to the organization even after the licensing cost.

We are using a virtual machine and running the UiPath bots on that virtual machine. A little bit of cloud is involved, but mostly, it's on-premises because it's a sensitive environment.

From my end, UiPath does require some maintenance. A dedicated team oversees all the existing processes that are running live. In some cases, there will be some maintenance required.

For example, if the bot's accuracy level has reduced because of some internal applications being updated or changed, the bot has to be recalibrated to adapt to the new environment. In some cases, the bot will stop, and it has to be monitored and fixed. A dedicated team is monitoring and maintaining the bots as of now.

I advise users to consider the environment where the solution will be used, the features of UiPath, and the challenges. They should consider how much UiPath would benefit that environment and how much benefit the end user will receive by implementing UiPath. UiPath has its own challenges and benefits. Do the proper research, and if you believe UiPath will be a good solution, go for it by all means.

I will say it's fairly easy to do the automation. It's fairly straightforward and easy to use. Everything is simplified to the basic ground level. Everything is in the UI elements, and using those automation tools in UiPath is quite simple.

I believe UiPath can do some automation for a good cause. Since most transactions running today are digitized, UiPath can automate all those transactions and activities, usually in an efficient environment and workflow. That would, in turn, have a huge impact on everything around it, like the environment or supporting NGOs and other organizations. UiPath can be used in such situations and will be very productive.

Since we are a UiPath vendor, we have been doing all those end-to-end automation for our clients. We have been implementing end-to-end automation for a long time now. For each case, we are supporting businesses to move from a manual workforce to a digital workforce. I can share a few live scenarios where we implement the automation for the client.

Currently, there are some cases where the customer has to replenish an ATM for a banking corporation. We are automating it end-to-end, starting from the request to replenish the ATM until the replenishment has been done. Then, the data has to be reflected in the internal application related to the bank.

We start with taking the request, passing it to a third-party vendor who will do the replenishment, and we'll take the reports from them. Then, we'll do the data entry in the internal application, which will, in turn, be stored in the organization's back end. It's a huge database where all the data is monitored closely. So, we have implemented this solution of automating their ATM replenishment.

Another use case is fraud calls, which some clients receive from outsiders. We are helping the bank mitigate all the risks and reduce the damages caused by those fraudsters by automating all their required actions, as proposed by the bank's policy, in dealing with all these fraudsters. I cannot disclose more since there is an NDA between me and my clients.

The UiPath's user community is very helpful. There is the forum, and there is the UiPath support. Most of the time, we reach out to the UiPath support for any concern we have related to the UiPath's functionality. The forums are also a great help. They have many topics, and a lot of knowledge can be gained from those forums, with everyone sharing their knowledge.

So, both have different uses and different scenarios to reach them. One is the support, and one is the forum, but both are very helpful in everything they provide.

As a vendor, we are supposed to develop and maintain the solutions we provide, including UiPath. The on-prem footprint is increasing as we implement more automation. However, the on-prem footprint has been reduced from a manual workforce because everything is automated and fully digitalized. So, there are two different angles to this. The on-prem footprint is increasing from the vendor side and reducing from the manual workforce side.

We have been using UiPath Academy courses for different roles. As a vendor, we are required to take these courses as and when they are available or updated. So, my team members and I take those courses on a frequent basis, at least once a year.

UiPath's AI functionality is something we are exploring now as a vendor. We have not implemented it in any client-side projects, but we are exploring that angle to see the possibilities of combining UiPath and AI. We plan to use AI along with UiPath in the foreseeable future.

UiPath does increase the speed of digital transformation because we are digitalizing the workforce and all the transactions carried out internally in the bank. It incurs a cost, but I wouldn't be able to answer whether it has increased or reduced the cost of digitalization. A mid-level to senior-level management employee will be able to answer it. As of now, I'm a consultant, but we are not aware of such commercialization details.

UiPath has greatly helped reduce human error by a huge margin, up to 80% to 100%.

One of the huge advantages of UiPath is that it frees up a lot of employee time by taking a huge workload from the employee and passing it to the bot. The main aim of implementing UiPath automation on any project is to reduce the workload on human users.

Overall, I rate UiPath a nine out of ten.

We do regular process automation for web applications and Excel. In one use case, we have a web application, and we need to scrape data and update it in a specified format in a spreadsheet and then upload it into another application. This is the use case on which I am currently working. There is another use case where I extract data from a web application and add the data into another web application, input the data into my Jira using APIs, or directly insert the records into a database.

We do not use UiPath to automate processes that deal with a "good cause" that our company is involved in. We are automating internal processes for the project engagement we have with our customers. We have general developer access. We do not do process mining, but we use UiPath Task Capture.

It is easy to build automations using UiPath. Previously, we had to write lots of code and handle any changes or errors. All those things are now just a checkbox away for us. It is very easy. It saves a lot of our time. There is also consistency. When there is code failure, I can select the retry option, and it will retry for the specified number of times. That is a great feature.

UiPath enables us to implement end-to-end automation. It saves a lot of time and eventually, it saves money. Those are the benefits that we are seeing. The process that used to take a day can now be completed every morning within an hour. Similarly, a process that used to take an individual five to six business days now takes one and a half hours. We have better accuracy and more confidence that nothing has gone wrong. These time savings always get converted to money. People are able to focus on other things, which has an impact on money savings.

UiPath has helped to minimize our on-premises footprint. When I try to run my scripts that are somewhere on a remote desktop and are not accessible because of some issue, all my processes are on hold, whereas I do not find that problem with the cloud. I can log in anytime even from my mobile and then trigger a process from Orchestrator. That is a great thing to have. 

UiPath speeds up digital transformation and reduces the cost of digital transformation, but this happens over a period of time. It takes at least six months to one year to see these benefits.

UiPath has reduced human error. There were a lot of exceptions that we had in the application. All the exceptions should have been extracted from the application and assigned to the respective team. When we started automation and extracted all the exceptions, we could see hundreds of exceptions. Some of them were even 300 days old. They were not attended by anyone. All such things were uncovered by UiPath.

UiPath has freed up employee time. In one case, it reduced their time from a day to an hour. In another case, it was reduced from 40 hours to 2 hours.

The document extraction or document understanding feature of UiPath is valuable. It extracts data from the PDF.

If I have any technical challenges or I am not able to proceed because I do not have the expertise to use a feature, I browse through the UiPath community. There are usually a lot of people who have faced similar challenges. There are also multiple answers or workarounds. I try them out, and they usually work for me. This way the UiPath Community has been very helpful. The community of Power Automate is also very helpful.

A lot of my team is currently using the UiPath Academy. The biggest benefit is that I do not have to train them on anything. I tell them the courses they need to complete, and after they complete a course, they show me how they have done that assessment. We try to understand the process they followed to complete that assessment. It is part of their academic certification. It is a great feature. It saves time that I would have had to spend on teaching my teammates. It allows them to learn at their own pace. Not everyone is in the same place. There are people who can go fast. Every individual can proceed at their pace. They do not have any dependency on others.

While working on Excel and PDF, there should be a feature to define which content to extract and which table to extract from a document. It should extract only that. There should be a possibility to ignore everything else. I should be able to show one sample for one page, the second sample for the second page, or one sample for all pages. I would love to see such functionality in UiPath.

I have been using this solution for almost a year now.

It is very stable. It is 100% stable. I am very confident of its stability.

It is scalable. It is able to increase its capacity and functionality based on our demands. Whatever use cases we are getting, we are able to implement them with UiPath. We are seeing a lot of features for which we have not even found the use cases. They are ahead of the market needs.

We have only two developer licenses, and we have four bots. Apart from that, we have four virtual machines in which these bots are deployed. We have one admin from the IT team who owns the controller.

We have plans to increase the usage of UiPath. We are proposing UiPath for all upcoming projects.

I have not reached out to them for anything since we got the license because we got all the support from UiPath forums, UiPath documentation, and UiPath Academy. 

I did not use any other solution before UiPath, but after I started to work with UiPath, I also started to work with Power Automate. A lot of AI features that are available in UiPath are not available in Power Automate.

We recommend a solution depending on the process that a customer wants to automate. Depending on their requirement and business criticality, we suggest a tool. We cannot say only one solution is the best. If someone wants to automate only one or two web applications and Excel, Power Automate is good enough to do that. They do not have to go to UiPath. If they have a complicated process that requires implementing an AI model, the UiPath is good. It depends on the case.

We were not very experienced in the implementation. We spent two to three hours a day, and we were able to do it in two or three days. That is a good amount. We did not have to spend too much time.

For implementation, we first had to go through all the prerequisites for installing the developer tool and deploying a bot. We had to understand these things, do the infrastructure setup, and then deploy it. The deployment did not take a lot of time. Meeting the prerequisites took 50% of the time.

UiPath does not require any maintenance. It is only our scripts that will need maintenance for any changes.

We implemented it ourselves. We had one person doing all the setup and installation, and we had two people helping him wherever required.

We have seen almost 70% to 80% ROI.

Before we procured the license, the pricing they quoted was too high. We continued to negotiate for almost a month. This is something they can improve from their side. If they had quoted the right price, we would not have had to negotiate. We got more than a 50% reduction in the price, which is bad on their part.

To those evaluating UiPath, I would advise first understanding their needs and the features that the tool is providing. They also do not need any external training to implement UiPath. Their identified resources can just go through the UiPath Academy and reduce their implementation costs or training costs unless they have a very complicated process to implement.

I would rate UiPath an eight out of ten.

I'm using it for the automation of various tasks. It depends on the tasks the users define. If we have a task that results in human error, or if we want a positive output in a small amount of time, or if we are working on huge amounts of data, we use UiPath.

It helps a lot in eliminating human error, by up to 50 percent for us, and in providing stability compared to other tools. It provides high performance and makes it easier to get positive output from automation.

If you have a huge data set and you want to upgrade results, the AI capabilities in UiPath reduce human errors and give a positive result in a small amount of time.

It also helps speed up digital transformation and has freed up some employees' time by as much as 70 to 80 percent.

We are using the PDF functions for scraping. Also, security-wise, it is very easy.

The ease of building automations is a 10 out of 10. It automates our tasks faster and gives us positive and accurate results. The UI is easy to use and does not require much training. A new user can use it.

Also, the UiPath user community is very good. If you have any questions, you can ask the community and a developer will help you as soon as possible. It has been a great experience for me.

I did one of the UiPath Academy courses last year to improve my skills in automation. It helps a lot. I would recommend the Academy to everyone who is new to the tool. Take a course and you will learn a lot. It helps improve your skills, enhance your knowledge, and know about new features.

In terms of performance, sometimes it slows down when the internet connectivity is poor. They need to optimize it a little.

I have been using UiPath for the last two and a half years, approximately.

The stability is very good. It's a 10 out of 10 for reliability.

It's very scalable.

I have used Microsoft Power Automate, but UiPath is far better. UiPath is easier to use, easy to implement, and cheaper than Microsoft.

The setup is not very complex and not very easy. Overall, it's moderately straightforward. Every new user needs a little training but can use it after some time.

The amount of time it takes depends on the size of the project. Sometimes we can deploy in a few minutes and sometimes it takes up to two hours. The number of people involved also depends on the project. Sometimes, one person can deploy it and sometimes a team is required.

Implementation is done in-house.

It provides accurate results and great ROI. That's why we are using this tool for the end-to-end automation of tasks.

It is cheaper than Microsoft Power Automate and saves us between 50 and 70 percent on costs. UiPath's pricing is moderate and something everyone can afford.

We didn't evaluate any other options because UiPath offers every feature that is valuable and useful in automation.

Between the great ROI, speed, and AI capabilities, everything about it is positive for me.

We use the solution for RP automation to perform any processes we require, automate workflows, and integrate with third-party tools like SharePoint and Outlook. The deployment model varies based on client needs. 

UiPath increased our productivity, saved us a lot of time, is simple to use, and helps us solve business problems, especially regarding vast amounts of data. The solution also reduced human error, enhanced our business by scaling up productivity and sales, and made our tasks easier to perform.

Using the solution saved our staff time, approximately one to two weeks per month.    

The ability to automate is the most valuable feature; UiPath has many prebuilt tools like drag and drop, which is excellent. 

It's very easy for us to automate processes to carry out all manner of tasks using the solution.  

UiPath enables us to implement end-to-end automation, which is excellent for maintaining workflows and developing process automation for heavy tasks. 

I took a UiPath Academy course, UiPath Studio, which was a great way to enhance my skills; the online automation training platform provides certified courses to improve skills and familiarize users with new features.   

Depending on the task or project requirements, we use the solution's AI functionality in our automation program. It makes more complex and involved tasks easy to perform and provides accurate results within a few minutes. 

The solution's AI functionality also allows us to automate many more processes overall.   

The UI and processes sometimes freeze, so it would be good to see some improvement there. The system configuration and internet speed also have some impact on this.

We've been using the solution for two to three years. 

The tool is very stable. 

The scalability is excellent; 10 out of 10, it's highly scalable and robust. We don't currently have plans to increase our usage, but depending on client or project requirements, that's a possibility.

We've encountered issues in the past and contacted tech support if we couldn't find a solution from the community. The customer support is excellent; they resolved our issues very rapidly.

Positive

This is the first RP tool I've used. 

The deployment is average; it's not very easy or exceptionally complex and doesn't require any maintenance.

We deploy ourselves, and if we need support, we can always post a query with the UiPath community.

The product gives a great ROI. 

I put the price as average; it's neither particularly expensive nor affordable.

We didn't evaluate other options as we were delighted with UiPath.

I rate UiPath a ten out of ten. It's an excellent tool that plays a vital role in our team, tasks, and organization. 

The solution's user community is great, as other users can help with any doubts or queries.  

My advice to those considering the product is that it is highly effective in automating processes and gives accurate results, so I recommend it to everyone, small and large businesses, and individual developers. It's a great tool.