UiPath Reviews

The primary UiPath use cases are document processing and using automation solutions to eliminate repetitive tasks in administrative data entry. 

Automation has helped our CoE understand the administrative structure and returns. It's a promising tool. We've already seen returns on the automation side, and we're beginning to explore GenAI. It helped us free up staff by taking them off repetitive tasks and transferring their focus to more important tasks. 

The automation and the significant return on investment it provides are valuable.

I want more flexibility in licensing and how we can use AI units. 

UiPath seems pretty solid.

UiPath has grown with us. We started on-premises and switched to the cloud, giving us greater flexibility. 

I rate UiPath support eight out of 10. UiPath support is pretty good. It's adequate when needed. Fortunately, they have UiPath Academy and other information out there, so you don't need to use it often. 

Positive

We were using ABBYY, but I can't compare the two solutions because I joined when we were transitioning to UiPath, so I don't have much experience. 

UiPath provides a significant ROI in saving time and improving the employee experience.

I rate UiPath 10 out of 10. 

We currently use UiPath to process birth certificates. One of my tasks was to apply OCR to the birth certificates and use a named entity recognition model to extract details like the names of the individuals, parents, and the place of birth. The project requires us to handle certificates from all 50 states, and every state uses a different format. 

We're supposed to be doing intelligent automation, but we're not there yet. I work in the applied analytics and statistics section, and we're supposed to find ways to inject more advanced analytical methods into some of these places where we can automate. Our IT department has a CoE that conducts intake processes. They use Automation Hub to review each process, and the executive governance board votes on it. I don't know how they decide internally because I'm not part of that. 

Automation through UiPath provided a framework and a low-code solution, which generally improved the process. It reduced the burden on the workers, freeing them to do what they wanted. 

It is also utilized in identity governance, especially within IT environments. For example, say I want to install a particular piece of software on my computer. There's a process to request access, and it goes through an approval chain. Ultimately, it gets to someone who has to click a button or provision an account. Someone will get an email and copy-paste the stuff from the email into another system and click "provision." 

And when an employee leaves or switches job roles, they no longer need access to a particular system anymore, so you must remove that access as soon as possible. Automation helps. Governance is one area that we would like to use it in more.

UI automation is helpful for interacting with legacy systems, mainframe systems, and various web applications. Someone might use all those things during their jobs, and many of them don't necessarily have APIs, either.

Although improvements have been made, such as auto-healing, there is room for improvement. Changes in the UI can break automations. If you upgrade from Windows 10 to 11, you may need to rewrite some of those UI selectors completely. That is probably the biggest weakness that I can think of.

I have been using UiPath for four or five years.

The solution can be fragile, but there have been significant improvements over the years. The unified target framework, which considers strict, fuzzy, and image matching, helps to stabilize the application somewhat.

UiPath has been able to perform as our organization grows or as the demands on UiPath increase.

In my previous job, I interacted directly with UiPath support, and they were always effective. Currently, support is accessed through IT, which escalates issues if needed, so I have less direct interaction with customer support.

Positive

I've used Python and VBA and experimented minimally with Selenium, but they're not as strong when it comes to UI automation. I've also used Power Automate for Microsoft products. Sometimes, I want to automate Outlook, but I don't want to ask the security to enable the UiPath activity to pull emails. 

We've saved time and reduced human error. 

I rate UiPath eight out of 10.

We have been using the RPA functionality in UiPath mostly for cash management. Our biggest use case is submitting wires and payments.

We aim to reduce routine tasks and allow people more time to do more important things. We were mainly looking at time savings for employees, and we may not have gotten all of the time savings that we wanted, but we definitely have found some. In addition to saving time, we also hope to mitigate risks for some of the tasks we've implemented and reduce human error in some of these processes, 

In bot development, we have had a lot of conversations about what we want bots to do, how to process exceptions, who exceptions go to, and who needs to be aware. Once the bot goes live, we have to keep the chats and lines of communication open to ensure everything's working.

The most valuable features are UI, web, and Excel automation, as well as the ability to package all of these in one software suite.

Setting up the infrastructure with different virtual desktops and making the connections stable in our environment present challenges. More direction on cleaning up these issues would be useful.

I have been using UiPath for about two years.

We've had some stability issues, but we're unsure whether UiPath caused them or if it was our company's older internal infrastructure. We haven't had any downtime caused by UiPath.

UiPath has been able to scale as our environment grows and keeps up with demand.

I rate UiPath support eight out of 10. We receive good support from UiPath when we need it.

Positive

Personally, I did not use a different solution before UiPath, but some departments at the corporation have used other RPA tools, and some still do. We chose UiPath because we worked with some consulting firms that were familiar with the development capabilities of the solution. They could help with the initial development of the bots. We like the direction of the tool.

We worked with consulting firms familiar with the development capabilities of UiPath to assist with the development of bots.

We have seen a return on investment due to time savings with high-value employees. However, as we continue to make new things, it's hard to determine the exact return at this point.

I am not involved in the purchasing, but people have been generally happy with the pricing so far. Some pieces we use now may not provide expected value, and we might remove those in the future.

I rate UiPath nine out of 10.

I use UiPath for work projects that involve various applications, including license rebate processing and healthcare licensing. I develop reusable components for these projects.

Specifically, the process involves launching different licensing websites and extracting essential information such as license number, status, effective date, expiration date, and any disciplinary actions. This data is collected from providers like physicians, dietitians, opticians, and speech therapists. We validate the extracted information against existing databases or applications, updating records where necessary.

This validated information is crucial for determining the approval or denial of applications, such as those related to provider enrollment. Essentially, my work centers around creating processes with defined inputs and desired outputs.

Currently, I'm focused on a project within the manufacturing sector, specifically a constant bidding branch. Here, we gather order information for stakeholders, including tracking numbers, tracking statuses, and approximate order values. We store this data in an Oracle database, generate a CSV file from it, and distribute this file to stakeholders via email.

Building automation using UiPath is easy for developers. It is easy for them to manage and start building with the automation.

UiPath empowers organizations to improve their staff's time management and become more cost-effective. By automating routine tasks, it frees up employees' valuable time to focus on higher-priority work. 

UiPath enables end-to-end automation. Our process begins with meeting stakeholders to determine which processes are suitable for automation. We assess if existing tools are sufficient or if new ones need to be implemented. We also identify applications that automation could potentially replace. If all requirements are met, we obtain sign-off for automation and prepare process documentation, such as Process Definition Documents. We then consult with business stakeholders and obtain managerial approval on the Solution Design Document. This phase can take several weeks and involves outlining the specific solutions and applications required for the automation. Next, we create a video demonstrating the automation workflow and explain the process to stakeholders. After securing sign-off from management and SMEs, we begin the development phase. The completed development is sent for UAT and then moved into production. We typically monitor the automation in production for one to two months. Any errors trigger email notifications, allowing us to promptly address issues within UiPath Studio and re-deploy to the live production environment.

The UiPath User Community is a valuable resource for developers. It allows us to share knowledge and find answers to questions or issues we encounter, without needing to submit a support ticket.

It has significantly improved our efficiency by automating many manual tasks, leading to a noticeable benefit for patients. Now, thanks to automated benefit processing, patients receive instant approvals or denials from their insurance providers.

Our company encourages us to complete UiPath Academy courses to further our understanding of Robotic Process Automation. These courses equip us with the skills and knowledge necessary to solve complex problems encountered in real-world scenarios. Completing the Academy courses and obtaining certifications can be beneficial not only for career advancement within our company but also for understanding new features and process flows implemented in future updates. Additionally, these certifications can be valuable when transitioning to other companies as they demonstrate our expertise in UiPath products.

Human error is minimized by utilizing exception handling.

UiPath helps free up our time.

The most valuable feature is the easily accessible tool, such as the ARI framework, which I have used extensively. My interest in the ARI framework has grown significantly because the templates are built directly into UiPath, making it possible to automate more complex processes, while also simplifying the development and understanding for developers.

The UiPath Community Edition lacks some key features that developers find essential for learning and building their knowledge base before transitioning to the paid Enterprise Edition. To provide developers with a more comprehensive evaluation experience, UiPath could consider including all features in the Community Edition for a limited trial period. This would allow developers to fully test the solution's capabilities before making a purchase decision.

I have been using UiPath for four years.

UiPath operates reliably around 80 percent of the time. However, automation speed can sometimes be hindered by internal applications.

I had to contact their support once and they were extremely helpful in resolving my issue.

Positive

While I have experience with Automation Anywhere, I find UiPath to be more user-friendly and offer a more robust orchestration tool. Although Automation Anywhere offers child bots and AI IQ bots, it is not as well-suited for handling complex automation scenarios.

The initial deployment is straightforward. We can sign up with UiPath and set it up on our local desktop, or we can deploy it from our cloud cluster.

I would rate UiPath eight out of ten.

The amount of maintenance required depends on the project and the bots being used. On average maintenance is done monthly.

I work in the banking industry and have used UiPath to automate end-to-end processes for seven projects. I am also currently using UiPath to help our clients automate their RPA lifecycle end-to-end.

In my role within the banking domain, I am typically responsible for complex bots. I currently have two applications and data messaging tasks requiring the creation of BRM reports and their subsequent email delivery to users.

With my UiPath experience building automation is easy to do.

UiPath enables end-to-end automation. My preferred development process begins with creating Process Definition Documents and thoroughly gathering requirements. I carefully review this information before commencing development. After that, I conduct User Acceptance Testing. Finally, I place the process in hypercare for one or two weeks, depending on the bot's complexity, before moving it to production.

The UiPath User Community is incredibly helpful, especially when I'm stuck on code during research and development.

UiPath is a leading platform for end-to-end automation, offering advanced capabilities for streamlining workflows.

UiPath Academy offers valuable courses that equip learners with both knowledge and practical experience. I recently completed some advanced coursework in the program.

UiPath speeds up and reduces the cost of digital transformation.

UiPath helps organizations reduce costs through automation by minimizing the staff needed to complete tasks.

UiPath helps reduce human error.

UiPath helps free up significant staff time. It can complete tasks in five minutes that would typically take a human seven hours to accomplish.

On-premises deployment of UiPath requires a significant amount of RAM for optimal performance.

I have been using UiPath for just over two years.

To ensure the stability of our on-premises UiPath solution, a minimum of 1 TB of RAM is required for optimal performance.

I also work with Automation Anywhere. While both tools offer valuable functionalities, UiPath provides additional features, such as flow and list views, for managing automation workflows. Additionally, UiPath offers an orchestrator capability for centralizing and managing automation, which is not available in Automation Anywhere.

The initial setup is straightforward. I can do the deployment myself within ten minutes.

I would rate UiPath ten out of ten.

Maintenance is required for updates.

I recommend UiPath for implementing robotic process automation.

We are using UiPath to automate many processes. In my first job, I worked on billing and ticketing. We were automating the process for ticketing and billing for audit. The robot was responsible for auditing the process of an application. It was responsible for calculating the difference between the amount deposited by the visitors and the amount calculated and predicted by the application. It would then decide if it was the correct currency or not.

Currently, I am working on many applications, but the classic ones are where we are reading data from Excel or databases and then clarifying the data or closing some billings. I am also working on the process of taking some reservations on some sites.

I also sometimes use it to automate something on my personal laptop.

UiPath enables us to implement end-to-end automation. It is not only about developing robots or putting the code. You must also monitor and implement the whole solution. It is not just a robot.

UiPath provides more flexibility because you can use other languages such as C#. This opportunity is not there with Power Automate or Blue Prism because you are working with graphical tools. For me, it was an opportunity to learn C# and how to code.

UiPath provides the opportunity to work with the conceptual aspects. There are flow charts to help you design the workflow.

UiPath has helped to automate many manual processes. We can see the difference with automation.

UiPath reduces human error. It is one of the main benefits. UiPath also optimizes the time. It is helpful. For one of the processes, the time taken was reduced from seven minutes to one minute.

UiPath saves human resources. For example, we had a process that was done by four to five people, and we automated that process. The robot could do one day's work in 10 to 15 minutes. We have automated almost 15 processes so far, so there have been a lot of savings on human resources. These resources can now be utilized for other tasks. The manual and repetitive tasks were annoying for them, and now, they can work on other things that are more interesting and require human decisions, not just copying and pasting.

It is the most suitable tool for big beginners in RPA. It is simple to manipulate. I found it comfortable because it has ML, AI, and OCR. It is great.

It is easy for me to build automation using UiPath. I would rate it an eight out of ten in terms of ease of use. It is easy, and I enjoy making robots. It is not just for the sake of working. I enjoy it when I finish making a robot. I feel I did something.

I did not work much on it, but I like the OCR part. I found OCR interesting because we can work with unstructured data from a paper or handwritten text. It is something new for automation.

The Community edition and UiPath Academy are two powerful features of UiPath. The Community edition of UiPath gives hands-on experience. People who want to learn about UiPath can download it for free and use it. It is a solution for everyone. Anyone can use it to learn about UiPath and practice it.

It should have better integration with Microsoft applications such as Excel, SharePoint, Outlook, etc. Power Automate is better for communicating with Microsoft Office applications. With UiPath, we have some difficulty communicating with the Microsoft Office applications. This is the only weakness that I have come across.

I have been working with UiPath for about two years. I also worked with it during my internship.

It is stable. I would rate it a seven out of ten in terms of stability. 

For scalability, I would rate it an eight out of ten because it gives you methods to be scalable. You can scale many processes.

I have not interacted with their support, but the UiPath Community is there. It is a very big community now. When we have some questions or want some clarification, we can find resources on their site or in their community. When I started working with it initially, it was not easy to find solutions related to UiPath. Compared to Automation Anywhere, it was a bit harder to find solutions.

I have also used UiPath Academy for certifications. It helps to learn from scratch. UiPath Academy makes it easy to learn for someone who has not worked with UiPath. There are different levels. You can find your level and begin from there.

We have our private setup. We have our own Orchestrator. We have a platform that communicates with the Orchestrator. We put the robots on Orchestrator and we monitor them using Orchestrator and some VMs. 

The deployment complexity depends on each project. Some projects are easy. You just need to put the robots. In terms of maintenance, robots do require maintenance. You need to monitor them to ensure that they are meeting the business requirements. If the code is good, one person can maintain the robots.

We are working in a team, and we have our own resources. We have experienced team members who know how to do the deployment.

We have teams working in multiple locations such as Tunisia, Morocco, Romania, and France.

There is a significant ROI with process automation.

It is reasonable considering the benefits of automating the processes.

I would recommend starting with some simple or classic processes, such as reading data from an Excel sheet and a database. You will find it easy. My advice is to not start with something difficult.

I would rate UiPath an eight out of ten.

I use UiPath to automate my client's PDF files and emails.

Compared to other programming languages, UiPath is exceptionally easy to build automation with.

UiPath enables end-to-end automation. In our current automation process, we receive the file from the client, which we then use to automate their email notification process.

UiPath has helped minimize our client's on-premises footprint.

I have taken advantage of UiPath's Academy courses for both beginner and advanced training, acquiring a significant number of valuable tips in the process.

By implementing UiPath, we have significantly reduced human error in the process. We have also streamlined the process, reducing the number of humans required from ten to just two, further minimizing the possibility of errors.

UiPath offers many valuable features, but the most valuable is the accuracy of its workflow process.

I would like more flexibility during recording and debugging because currently, when UiPath is in debug mode, we cannot make any changes.

I have been using UiPath for one year.

UiPath is stable.

The initial deployment is easy. I manually run the bot to deploy UiPath.

I would rate UiPath an eight out of ten.

The only maintenance we do is delete the logs to free up the storage.

We can find answers to all our questions regarding UiPath in the online forum.

UiPath is a strong solution with a significant presence in the automation space. I recommend UiPath.

Our company deals with data analysis and we use the RPA to help with various functions related to data analysis and to keep our operations moving 24/7.

Since we've automated, we've received great results in improved performance and helped increase productivity. Our business has expanded and the solution has made customer service faster. We're also able to respond to various suppliers and stakeholders more efficiently. Whatever they require they can get in just the click of a button.

The biggest benefit so far has been the upward trajectory of our productivity. Our teams have become more efficient and productive. 

We're also saving on staff and allowing staff to work more remotely.

It's very easy to deploy and we can use it without any problems. It's easy to learn. We have various staff members using the product. It's easy to troubleshoot if you run into issues. The support team is very efficient.

It's just easy. It streamlines our activities very well. Before acquiring it, we had issues with data loss and record keeping. Now, it automates everything. It's efficient for tracking and acquiring whatever data you are using. 

It took us less than a month to automate everything. From there, it's picked up very well and has been super stable. there's no buffering. We have no problems. 

We use it for a diverse group of people who come from different departments. It can be used in customer service, bookkeeping, HR, et cetera. It works across diverse projects and staff. 

The automation saves time on various tasks. It used to be handled by a human workforce that had to handle repetitive or cumbersome tasks. Now, it can be done efficiently without even using humans. Now, we can run 24 hours a day. Even when shifts are over, the robots keep working.

We can enable end-to-end automation. It's enabled now. We're even thinking of implementing it further and acquiring more products. We want to use it as the core of our automation. We do have processes that are almost end-to-end. Three-quarters of them are almost fully automated. For example, ticketing. How we attend to our customers is very extensively automated using UiPath.

The user community is very efficient. They help us a lot. We can exchange notes. For example, we've used the community to figure out how to implement benchmarking in our company. We get very efficient notes on how to improve our systems.

It's helped minimize our on-premises footprint. It's on the cloud. For example, we can have more staff working remotely. When we had our entire team in the office, our production cost was very high. However, now that we've allowed remote work, we've saved money and found more efficiency.

Some of our staff have used our Academy courses. Some staff that are not so tech-savvy have taken advantage of the courses. It's improved the general knowledge of the platform and has made onboarding more efficient so that other users can learn more about how to benefit from this platform.

It's helped us with digital transformation. It's helped us move away from manual processes and away from analog systems. We're working to be more digitally efficient. 

It has helped free up employee time. They are now able to engage in other activities within the company. It's enabled them to complete their work and assigned responsibilities on time. It's likely freed up employee time by 50% to 60%.

From a value perspective, we have seen cost savings. Tasks that have traditionally taken a week take far less time. It helps save money on the organization's part as it all takes less time. We might have seen a cost saving on tasks of 42% to 50%.

It would be nice to have physical support, where UiPath can come to companies and do frequent visits for troubleshooting. It takes a while to respond back and forth when there's an issue. 

I've been using the solution for three years. 

The solution is stable unless we have a network problem or connectivity issues. 

We use it across the organization, and within different departments. We have 500 users, and 12 people using the solution on a daily basis. 

The scalability is good. It's easy to scale up.

Support is very friendly. They are amazing people. The time it takes to respond might be a day. When they do reach out they are super-efficient. 

Positive

We did not previously use a different solution. 

We are working with the latest version of the solution. 

From what I understand for IT, who deployed it, it's not hard to maintain the solution. 

Our IT dealt with the vendor during the initial setup.

We have witnessed an ROI since the production costs have gone down while the productivity has risen overall. Everything across operations is streamlined and staff are working more efficiently.

For small users and startups, the price is a bit high. However, it does give good value for money. For established organizations, it's reasonable. 

We did evaluate other solutions, however, we found UiPath very popular and heard good things from people who used it. 

We are not currently using the tools' AI functionality. We're just considering adopting it. We're not there yet. 

I'd recommend the solution. It helps you realize your automation journey. It's good to get some training or some general knowledge about the product so that you can use it without delay.

I would rate the solution nine out of ten. It's one of the most popular options on the market. It's adaptable across departments, from product to service, to finance - everything. It can be used across the board.