UiPath Reviews

We use UiPath to log into a system, run a report, extract the information from the report, and send emails to hundreds of people, all in just seconds.

We have a requirement when someone leaves the agency that you have to remove access immediately but that wasn't always done. This allows us the ability to take the daily report when people leave and send notifications to the right people to remove system access.

UiPath allows people to do more value-added work. I found that we were able to take a person well versed in access programming and convert them to be an RPA developer with relative ease.

The UiPath Academy RPA training is phenomenal. Just the fact that they offer that information is a huge selling point for them. I continually share links to the site and I encourage people to go out. I tell them to take the training if they want to learn more. I started the technical training, but I kind of oversee the program, so I didn't have to learn all of it. Nevertheless, just the awareness of what RPA is and those intro-functional courses were very informative.

It was more difficult to use than we originally thought it was going to be. It's not as simple as drag and drop. You really have to have a background in IT development type of work. I suppose you could make simple automations but we definitely found it to be more complex, especially the supporting infrastructure beneath it.

I think where the improvement needs to occur is within the federal government to put out the policy that it has been determined to be a safe product that can be put on any DoD network. That would be huge, but right now that decision isn't out there and every agency has to go out and make its own determination. Some CIOs are more risk-averse than others. That would be one thing, but obviously, UiPath doesn't have a way to influence that.

We don't know about the scalability until we get in there. From everything I've read and heard, I think it will be scalable and should fulfill our needs.

Technical support has been very accommodating. In fact, they'll be on site to help us overcome some of the challenges we've had without having third-party integration support. We've been struggling on our own, but UiPath has been there and has even agreed to come onsite to help work through some of these issues.

We have automations everywhere through the agency. There were a lot of presentations being held. Senior leaders started to get wind of this and other organizations were sharing their successes and that kind of piqued our interest to assign somebody to explore it.

The initial setup was complex. I've just seen the emails that go back and forth and I think if we had a third-party integrator, it would have resolved a lot of our questions. The security aspects have been our biggest challenge and concern.

We absolutely have a return on our investment. It gets difficult to really quantify what the ROI is when you start looking at that. Just the ability for technicians to do more value-added work is hard to put a price on. We have a system that stores a lot of documents. Our pilot bot was just to log into that system and download the documents for audit purposes. Now we can literally let the bot run for 12 hours pulling all the documents and those people can do more important things.

The pilot bot we set up to send those emails, equated to about 350 hours a year. The audit bot is almost endless because if we can share those bots with our customers and the customers can do the same thing and achieve those same benefits, you're getting into millions of potential dollar savings.

This solution has definitely helped to eliminate human errors, as well.

It would be nice if you could just buy the product instead of having the annual rate license renewals. I assume that's how UiPath makes its money. It's expensive, but I guess we'll have to do the business case to see what the ROI truly is.

Automation Anywhere and Blue Prism were really the main competitors. The UiPath Academy, for one, was a big selling point. Other than that, just having conversations with other government agencies that have used UiPath and have succeeded in that development helped us make the decision to choose UiPath.

We have hundreds and hundreds of IT technical specialists. We have very sensitive information that must be protected, which is IT's primary focus.

I would rate UiPath as nine out of ten, not a ten just because of the pricing.

My advice to someone starting out with UiPath is to get third-party integrator support.

We have multiple primary use cases for UiPath. We have already implemented three, but I foresee many use cases in the future. For example, I am working on one which will automate the gathering of information to comply with subpoenas.

The automation of repetitive tasks that eliminate human error. 

The speed: It is so fast when it replaces a human, you become much more efficient.

I would like to see some integration, or ease of integration, with APIs, so we can automate stuff faster. E.g., we go through a co-op, which is a card processor, and they have a very powerful API.

I haven't had any issues with the architecture at all.

We are starting small and have three bots.

I'm already engaging in conversations with UiPath consultants to ensure that I have the right structure. I know I will need Orchestrator soon as we continue to develop more.

I introduced automation with UiPath. This was our first introduction into what is robotic process automation.

The setup is straightforward. We did the complete setup in a week, which includes the server, the virtual machine that it would be running on, and a developing environment, because I wanted that to be separate from our production environment. This is for a small environment. I am expecting the bigger environment to take us longer.

For our service test department, we created a bot to automate the reset of pins and passwords for our users. This was the number one call for our service desk. The bot now takes care of it, and we freed resources. Now, we don't have any calls to that service desk team, and they are doing other things.

It was easier to use than I expected. We started with a very small bot. It took us three to four weeks to develop, then put in production.

My staff is using the UiPath Academy. I manage the development department. My staff has gone through the Academy's training, and it's awesome. It's a great resource, because now that I'm hiring more people, I'm having them go through it. Then, I onboard them on what is it that we need them to do.

Development of any RPA solution using UiPath is very efficient and flexible. But at the same time, the testing is very difficult. The debugging feature of UiPath is quite difficult to understand, and there is no option that we could go and start from any step, rather, it needs to start from the very first step of the process which would be again a time-consuming factor.

The processes we automated are not only under the financial domain but also non-financial domain too. It proves that RPA is capable of implementing in almost every client. It really helps human to do better jobs rather than doing the same duties daily. It makes life easier. The dashboard that shows in UiPath Orchestrator would really help businesses to calculate their return of investments and all. Again, it would show a brief idea of the number of robots utilized.

I recommend UiPath to others. It doesn't limit your skills in a programming language. Instead, it has a more extensive feature on it. Hence we can utilize those to inject our code, and it is versatile to any programming language even though the technology that UiPath uses is built under .NET.

UiPath overall is a better RPA tool. But when it comes to the testing and debugging part, it's quite difficult. 

Most of the time, the RPA code solved through UiPath is stable. But sometimes UiPath would hang/stick itself.

It can be used to automate large complex solutions.

Excellent customer service/technical support with quick response to our query.

Yes, I was into Blue Prism. I switched to UiPath since the client wants to implement the solution using UiPath.

Initial setup is not difficult. Once we get the license key, the same needs to be provided during the installation.

I didn't implement through the vendor team.

I don't know how to calculate the ROI. But the dashboard within Orchestrator would provide a measure to show the total number of robots and processes.

Compared to other competitive market RPA tools, UiPath costs less, and they have a Community Edition as well.

Yes, at a high level and got impressed with the additional features in UiPath.

UiPath itself providing some activities to write coding and all. I suggest when we do an RPA solution, making use of such kind of activities which would increase the stability of the code.

Data scraping. I use UiPath for extracting Twitter and TripAdvisor reviews from hashtag and comments. Then, I analyse the positive and negative data to a table using Python script which uses natural language understanding.

Earlier, we used to extract data using a Python script which uses Beautiful Soup library. Now, we can easily scrape data using a simple tool. It's not only just scraping data, but our non-coder or non-programmer staff is also very happy with this tool. 

This tool covers all segments of people in the industry. Our software engineering intern was also able to perform and design a sequence which could extract review tables from TripAdvisor.

I love the ease and smoothness of the tool. The company has its own academy in which you can learn from fundamentals to advanced level. Each time you complete a level, they praise you with a certificate so that you keep being motivated. Personally, I have half completed level three. The tool can be accessed easily either when you want to schedule a task on VM or on your own computer. Generally, I do data scraping and automation tasks, for example, I scrape the Twitter data using hashtags. I scrape +ve and -ve tweets to an Excel file up to some pages and then analyze the text into +ve and -ve tweets using natural language text understanding.

The first thing I dislike is it is not available in a Linux environment. I prefer to work on Ubuntu and would have liked if it is available for Linux systems. Secondly, There is very limited content on ReFramework on UiPath Academy. Assignments cannot be done just by reading the text. There must be a demo for ReFramework projects.

Suppose you have to work on open source development or Open Source project for a networking community. It requires to have a Bash. You cannot do that in windows. If you are running a script on daily basis for checking malware or something like that on your home networks using Linux (with the support of a GUI tool), you could automate it using UiPath if you had a Linux version of the UiPath RPA.

Secondly, when you learn for certification from the academy you have to pass level 3 in between. Which requires a good hands-on with re-framework.The academy lacks practice material for the same.

A user receives data from an Excel file and then enters the data in the internal website/tool to calculate the price. So we automize this process using UiPath.

First, it reduces the typo mistakes; we are certainly sure that the data entered into the system are correct. Secondly, it saves a lot of time. Users don't need to type in data anymore and spend their time analyzing the process. Thirdly, our colleagues don't need to do much of the "monkey work" — typing. They just spend time controlling the results of the bots.

The training platform of UiPath is very good. It helps the business user without prior experience in programming to automize the process by themselves. This is a good approach because they are the ones with a great overview of the process and know how to control the quality of the results as well as foresee what the potential issues could be.

Also, it can work on everything. UiPath is like a VBA for Excel but can work on all applications (MS Office, SAP, web browser, etc.). So the potential for automation is nearly limitless.

• Compatibility with old systems and Java Script-based websites could be improved: During my project, I sometimes encounter issues when Uipath runs too fast while our old internal website (which was written in Java Script, I believe) is running slowly and we need to handle this type of error. Besides, some function of Uipath "Select item from list" does not work with our website (not compatible).
• More practical projects to be included in the training of UiPath Academy would help the business users to get used to executing the real projects (e.g. technical issues: why do we have to write the script this way, what errors usually occurred? and also project management - setting up timeline for the project, etc.)

This solution is used widely in different areas: from accounting to product order processes. 
I solve different business problems, like processing orders, collecting information, etc. There are many benefits: It's easy to use, exception handling is easy to handle, and flowcharts can be implemented directly.

UiPath has improved our organization by its ease of use, practical solutions to complex problems, and flexible working environment.

I found flowcharts most useful in UiPath. It is the best feature in UiPath, and you can easily create even complicated workflows with just a couple of clicks and dropping built-in activities without coding. You can also implement a state machine; which is also a great feature. Passing through states makes it much easier to design the main part of your process.

What I really don't like is some bugs in UiPath appearing from nowhere. In the new version, I see most of them, like when you are trying to change your variable name, it gives a very long error, etc. But still, there is one area not fixed: importing Outlook templates. 

I had an issue with implementing ".oft" files reading with "Microsoft.Office.Interop.Outlook" library. It was a real disaster; I couldn't define anything. I spent quite a lot of time implementing it, and I reached the conclusion that it is very close to impossible to use. They should direct activity for outlook messages and "oft" files. Except for that, UiPath is a great tool for automation. Also, debugging is not very convenient. It is hard to debug with UiPath if you are running a very big process.

Most of the times, my clients use UiPath to automate really repetitive tasks. There are some complex scenarios that we have been seeing, but they are just trying to simplify their way of work through RPA.

Our clients see a quick return of the investment from time, performance, and scope on whatever their task is. This adds value for them.

• The fast development and deployment is what I like about the solution. 
• There is a lot of support from the community. 
• The product is really stable.
• It is easy to use.
• It integrates naturally with environments in most scenarios, which is good from an implementation standpoint.

I would like to see more integration with solutions, like SAP, especially because the biggest companies have a lot of SAP implementations going on. If they would have more packages to support native SAP activities or perform connectivity to some of those SAP clients in transaction codes, it would be awesome.

It is stable.

It integrates with Orchestrator and allows for faster deployment on multiple levels (small to large companies), which is good for scalability. Though, it does depends on the client's infrastructure. 

Take a look into joining the community and most of the forums. They have good recommendations of things that have happened in the past.

The UiPath Academy RPA training is straightforward. We use it for new people joining teams and for training. It's user-friendly, and if you don't have an IT background, it gives you good, explanatory ways to learn the solution and how to deploy it.

Clients usually through PoCs to determine if they need a new solution. They will define a use case that will make sense and add value to their operations. Based on that, they will ask for a PoC. We will work with UiPath directly to define that POC, most of the time, and showcase their flexibility and capabilities.

The initial setup is straightforward. There is a lot of guidance in the configuration and actual setup. It feels like installing Windows. It's simple compared to other solutions which tend to be a bit more complex. I think they are doing a good job.

For deployment and maintenance, small companies use two to three people to do the task. Bigger companies will have a huge team supporting the solutions, which might take up to 25 people to support a 1000 person organization. Organizations usually need developers, an architect of infrastructure, testers, quality personnel, etc.

Traditionally, Automation Anywhere and Blue Prism are the biggest things competing against UiPath. Those are usually what most of the clients lean towards, if they see a cheaper licensing option.

Most of the time, clients choose UiPath because it's easier to deploy and learn within their teams. That's what truly makes sense for them.

The most important criteria for clients when selecting a vendor is usually licensing, but also:

• Flexibility
• Scalability
• Ease of use

These three criteria help a lot when positioning UiPath.

Give it a try, especially for new people joining the RPA community. If you don't try it, you will never learn how to actually do it. That is the good thing about UiPath; it is simple and easy to learn.

It has exceeded my expectations:

• I have used other RPA tools in the past. The user interface is simple and allows people to learn from it faster than other applications. 
• It is stable when you create the bot in the first instance. 
• Its error handling process is easier to create.

To increase the efficiency in jobs that people do not like to do.

It takes a very manual, key punch-oriented job and automates it, so the user can do more intelligent work.

It has exceeded my expectations. It took a job which would take a user up to 30 minutes and decreased the time without their interaction to three minutes.

• It is reasonably easy to use.
• The FTE payback benefit.

We would like the RPA app that we developed to fall back to one of our APIs and Visual Studio and have that take off. However, I was talking with one of the guys at the conference, and he says, "It'll do that." 

We don't have a large installation, so I can't really measure this.

We use the online forum to ask questions and review user's questions. It's helpful half the time. We don't have in-house experts. My team has just been learning it for the past three to four months, and they are still hitting a wall in certain areas that they have to dig out of. I am at the UiPath conference looking for any advanced training offerings. 

It was straightforward. It was more building the initial app. I'm a developer on .NET, so it was just getting the experience with UiPath. The biggest challenge was just understanding the small, little 'gotchas' going into certain properties, what was required to make the control work. Overall, we prefer it because of the easy user interface and the open community, where you can get a lot of responses from others.

We have had an app running since July and it has been fine. The company change their websites, so we had to go in and fix the app, because the user changed their site. It wasn't because the app broke or had a bug in it, but the user changed their site, so we had to modify it.

We have two developers inventing and developing.

We're still measuring it, because these were more test apps to get to know the system, so the benefits aren't as large as we can see coming from other development.

It does what we designed it to do. It has worked flawlessly, except when somebody changes the actual website that we are reading.

I would start small. As someone in the conference said, "Don't expect in two weeks you're going to have miracles."

In the beginning, put the time and investment into it and do it right. Once you have one victory, then that's where you start looking to train people in the company on what the benefits are, so you could get ideas flowing in their minds. Stress you are trying to automate the boring, mundane, painful jobs that they wait until the end of the month to do because they don't like doing them. Stress what you are trying to automate, and show that you will automate their whole job.