UiPath Reviews

We primarily assist clients in deploying UiPath within Finance/Accounting and Internal Audit but have also realized the benefits of deploying it within our accounting function to assist with expense reporting and invoice processing.

We have also successfully complemented our technology solutions practice, which deploys ERP systems such as Workday and Coupa, where we have built some specific automations to accelerate deployment and assist with normal processing.

We have been able to save several hours each month allowing our staff to focus on more value-added efforts. For just downloading expense reports, a staff accountant can save between four and five hours each month. A lot of the prep work needed to send out invoices to clients is now being completed through automation.  

The most valuable features are the flexibility of the tool, ease of use, and training. We spend more time documenting the process and exceptions, wherein the build component doesn't take too long. Our consultants have been able to go through the training videos and pick up the ability to build their own automations.  

I would like more incorporation of Artificial Intelligence (AI) features to allow for intelligent character recognition which can account for different formats and unstructured data. Specifically, the ability to not have to create templates for various formats to account for variation and rather intelligently extract key data regardless. There are some AI-like features in beta, but we are very interested in deploying now. 

We have been using UiPath over two years.

If built and deployed correctly, the solution is very stable.

The scalability is great! There are several use cases already and an endless possibility of areas where UiPath/RPA can be leveraged. 

I haven't had to interact with technical support, as of yet.

We did not use another solution prior to this one.

The initial setup is straightforward, both from interaction with systems and security. 

We deployed this solution in-house.

We have been able to avoid hiring more staff accountants, so more cost avoidance.

Plan for the future! Don't just focus on trying to buy a license to meet your current need, but look to have the right infrastructure in place to help you scale. The investment is relatively small compared to the potential in qualitative and quantitative benefits that can be achieved.

We do have past experience, but when it came to deploying in our internal operations team, we focused on UiPath. We have found UiPath to be the most flexible to deploy.

We are excited to see the new game-changing features with UiPath!

We are a company that provides technical services and this is one of the solutions that we implement for our clients. One of our use cases is to help automate simple processes for banks.

In all of our processes, the time to complete them is still improving. We are always trying to minimize the time that each one takes. Our system automatically compares the performance between the robot processors and the manual processors.

UiPath is easy for the clients to use. We have an Excel file that contains the parameters and this is used to start their applications.

I would like to see some artificial intelligence for UiPath that would help us with OCR and other things like computer vision. AI would be helpful for us to implement those kinds of solutions.

We have been using UiPath for a year or two.

We have used the Community Edition and the Enterprise Edition, and we have not had any problems with stability.

Technical support for UiPath is great. When we look for something, we usually find it on their website. They also get back to us rapidly and provide responses to every request, even when we contact them by email.

Deploying a process that is simple or of medium complexity takes between one and two months.

This solution is not cheap but the price is worth it because by following the documentation and using the support, you get good robotic processes that are stable. Overall, we are satisfied with the pricing.

Overall, I would recommend UiPath. My advice for anybody who is considering this solution is to look at their website because it is very helpful and it can help them to make a decision about implementing it or not.

I would rate this solution an eight out of ten.

I use Studio, Orchestrator, attended and unattended robots.

My primary use for this solution is back-office automation in a banking environment.

We run automations in a virtual environment, both for development and production. The robots are implemented in a development environment first, which is connected to Citrix. Once the process automation is finalized, including deployment and UAT has passed, we move the same file from the development Orchestrator to the production Orchestrator in the production environment. Production is also in Citrix.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a three. We have legacy Oracle applications and I'm finding it difficult to find selectors for the older, legacy systems.

On a scale of one to five, judging how beneficial it is, I would rate the training a four. Some of the lessons are really easy, whereas others are more difficult, but you need to finish everything, otherwise you cannot go further. This is what I didn't like about it.

It took approximately one month to implement our first robot. Prior to purchasing the license, we implemented our PoC using the Community Edition. That took three weeks. After that, my company bought the license and it took about a week to put into production.

With respect to saving time, we save a lot of manual hours by using automation. I would estimate that we save eighty hours per month, on average.

In some of our processes, it took an hour to run them and the resource used to have to watch them manually. They are now automated and running in unattended mode, and the resource is finding other activities to do. There are more than one hundred of these types of processes.

In terms of eliminating human errors, I would say that we have a ninety-five percent reduction in our rate of errors.

The most valuable features are the scheduler, queues, and activities. The activities are there for applications like Excel, Word, and Outlook.

More Excel activities should be included. We do have basic Excel activities, but we don't have ones to do things like add colors or formulas. For these types of operations, we always use custom objects and have to write custom code or pay for them.

With respect to the stability, on a scale from one to five, I would rate this solution a four.

My automation is one hundred percent working in my dev environment; however, the same package is not working with one hundred percent success in the production environment. It's a ninety-eight percent success rate, because sometimes there is a network issue, like slowness, and it's breaking my automation.

We have eleven people working in our automation group including process architects, developers, and testers.

I would rate our experience with technical support a five out of five. Whenever I needed help on the infrastructure, or with development, they immediately responded and tried to solve the problem. In cases where it was not solvable, they would jump on a call and look at through our code to help us out.

Prior to using this solution, we used both Blue Prism and Automation Anywhere.

When it comes to deciding the suitability for automation and the choice of vendor, we consider the results of the process mining. We evaluate how many hours and how much money will be saved. We also consider how frequently the automation will be run, such as quarterly, monthly, or even daily.

One of our clients did not like the support from Blue Prism, which is why we jumped onto UiPath and implemented it.

The initial setup of this solution is complex. We began immediately with a setup for high availability, but somehow we messed it up. We did not have the proper documentation and ended up getting help from UiPath.

They helped us, but overall, I would say that it is not straightforward.

We implemented this solution in-house with support from UiPath.

We have not yet seen ROI from this solution.

The licensing fees for this solution are $8,000 USD annually.

Everybody says that this solution is easy to implement, but I do not find it that easy. It may be true for very simple processes, but not for more complex ones. For that, we need to have some kind of development and analytical skills. 

That said, from a code developer's point of view, I haven't found any difficulties with this solution. My advice for anybody who is considering this type of solution is to try UiPath.

I would rate this solution an eight out of ten.

We use it to automate functions in supply, finance, and HR.

It has saved time and brought efficiencies to our company.

The licensing mechanism allows us to share licenses between different users.

The speed of development needs improvement. They need to make it easier for non-trained people to be able to develop alterations that work the first time. On the development side, the initial development processes should be a focus.

The product is not easy to learn if a person has no interest in the product.

The product is stable. We have not experienced any downtime.

We have not scaled up yet, so it is too early to tell.

The technical support is very good. They are knowledgeable. I always find the right person. It is probably the best thing about the product.

It is easy to use because we receive support from UiPath. Also, the product is easy to train people on and get people using it. You don't need a technical background to learn it.

The initial setup is straightforward enough, not too complex.

It is not oversold. It does do what it was advertised to do.

We use other vendors and find all the products quite similar.

The support that we get from the company is good, and it does everything that we expect it to do. It seems to be a very good product, so far.

I have performed the following use cases:

• Excel operations: taking data from Excel and using it in the desktop automation (environment: Tally ERP, MS Excel).
• Email automation: sending, analyzing and receiving mails (environment: MS Outlook).
• Security-related: such as getting reputation scores of different IPs and sending a mail for each IP which is found malicious (environment: McAfee ESM, different websites to get a score of the IP, MS Excel to store the score of each IP, MS Outlook to send mails to the concerned person).
• Invoice processing: taking data from a mail and using the OCR tool to extract details of the invoice, inputting the data to a desktop application provided by the client and sending a mail after the successful completion of the task (environment: MS Outlook, Kofax).
• Web-related use case: taking data from Excel and onboarding to a web application (MS Excel, web application).

UiPath has improved my organization in many ways:

• With the addition of UiPath in my organization, the process which has been implemented has sped that process a lot. 
• The process has become error free.
• The process now runs 24x7. 
• There is now no wait time for the processes as there are triggers to start the process. 

There are many features which I like about this tool a lot:

• Data scraping: Structured data can be captured very easily using this activity and stored in a variable.
• Orchestrator: helps to schedule processes with ease.
• Queues: for parallel processing of bots and simplifying complex processes.
• Security features 
• Credential manager to store sensitive data.

OCR is something which could be improved on to some extent as the result is not very accurate.

The primary use case of UiPath in our company is to automate rule-based processes with easy decisions.

UiPath improved our company through flexible IT solutions, which offers a fast solution to different problems.

The most valuable feature of UiPath, in my opinion, is that the intuitive handling of the tool offers the chance to learn how to automate processes in an easy way.

In my opinion, the product could be improved in the area of scraping features like OCR. Sometimes, the success-quote is not very good with these features.

The stability of the solution is mostly good. Sometimes there are bugs.

The scalability of UiPath is great. Orchestrator offers many options to scale the business.

The support of UiPath is very fast and competent.

No, I didn't use any other solution before.

The initial setup was a surprise because it was very easy to start.

I am implementing in-house for my own company.

I have no information about this.

The costs of UiPath are very high in my opinion. Small companies may not be able to get many licenses.

UiPath was chosen by the head of our company.

No.

We are currently implementing a solution for a large telephony company to migrate data between systems. This data is fetched from a system A and placed on a system B. Much of UiPath's functions are well used, such as integrations with PDF, OCR, Excel, and a few others. The financial return tends to be large since the robot manages to work 24/7 and with almost zero errors.

UiPath is a simple tool to be used, has a friendly interface and at the same time powerful and useful to automate most repetitive processes. From an academy with training courses that enroll anyone who wants to join the RPA area, teaching from basic to advanced takes around 20 hours. Available features, integrations with other applications, and a large amount of community-made frameworks that are very active are the things that make UiPath more feasible to use or choose from its competitors: Automation Anywhere and Blue Prism.

UiPath will surely win over anyone planning to join the RPA. The tool is friendly, simple to use, very visual, courses are well produced and explained, and certification is free until the end of March.

Despite all the good points, UiPath still leaves a bit to be desired with the documentation. ReFramework, which is an adopted community framework, is too nebulous to be understood and poorly documented and presented in the course, causing us to scour the internet for help. Another downside is that the passage of arguments and the number of native commands is not as vast as one of its competitors.

No, UiPath was the first RPA solution I used.

Despite being an expensive tool, it brings considerable returns.

Ease of use, market leadership, and cost.

The primary function of the organization is quick data entry to specific systems better than humans, with accuracy and without any interaction.

This product can work heavily with data entry. Most of the software, when working with them, don't allow you to input data directly to DB. This is the simple solution that fulfills the requirement by using a bot to enter data into any third-party application easily. It's not only about entering data but also the accuracy, speed, reducing human interaction, and more.

Although, think about the officer working at midnight, so what about a bot working 24/7 without having any salary, without using your resources -- that would save money for your company.

This product provides most of the good software APIs such as ABBYY that can easily integrate our solutions with processes.

• Image recognition could be improved with more AI that identifies what objects are in the pictures, as example if we think about future about uipath, captcha reading , like if we given few images and find what are the picture that cantain with car
• also If we scan any images , possibility of identifying this image contained pen, book,tea,cupboard, cake ....like that
• Also, speeding bots may be good for some companies because some processes don't need to be viewed while executing, so if the bot can run faster than we see, it might be helpful.means that generally bot can run with their default speed and the application speed that its interact with, if the application support any speed eg(typing speeds) uipath should perform or having facilities to speed up the bot that its processing