UiPath Reviews

I have performed the following use cases:

• Excel operations: taking data from Excel and using it in the desktop automation (environment: Tally ERP, MS Excel).
• Email automation: sending, analyzing and receiving mails (environment: MS Outlook).
• Security-related: such as getting reputation scores of different IPs and sending a mail for each IP which is found malicious (environment: McAfee ESM, different websites to get a score of the IP, MS Excel to store the score of each IP, MS Outlook to send mails to the concerned person).
• Invoice processing: taking data from a mail and using the OCR tool to extract details of the invoice, inputting the data to a desktop application provided by the client and sending a mail after the successful completion of the task (environment: MS Outlook, Kofax).
• Web-related use case: taking data from Excel and onboarding to a web application (MS Excel, web application).

UiPath has improved my organization in many ways:

• With the addition of UiPath in my organization, the process which has been implemented has sped that process a lot. 
• The process has become error free.
• The process now runs 24x7. 
• There is now no wait time for the processes as there are triggers to start the process. 

There are many features which I like about this tool a lot:

• Data scraping: Structured data can be captured very easily using this activity and stored in a variable.
• Orchestrator: helps to schedule processes with ease.
• Queues: for parallel processing of bots and simplifying complex processes.
• Security features 
• Credential manager to store sensitive data.

OCR is something which could be improved on to some extent as the result is not very accurate.

The primary use case of UiPath in our company is to automate rule-based processes with easy decisions.

UiPath improved our company through flexible IT solutions, which offers a fast solution to different problems.

The most valuable feature of UiPath, in my opinion, is that the intuitive handling of the tool offers the chance to learn how to automate processes in an easy way.

In my opinion, the product could be improved in the area of scraping features like OCR. Sometimes, the success-quote is not very good with these features.

The stability of the solution is mostly good. Sometimes there are bugs.

The scalability of UiPath is great. Orchestrator offers many options to scale the business.

The support of UiPath is very fast and competent.

No, I didn't use any other solution before.

The initial setup was a surprise because it was very easy to start.

I am implementing in-house for my own company.

I have no information about this.

The costs of UiPath are very high in my opinion. Small companies may not be able to get many licenses.

UiPath was chosen by the head of our company.

No.

We are currently implementing a solution for a large telephony company to migrate data between systems. This data is fetched from a system A and placed on a system B. Much of UiPath's functions are well used, such as integrations with PDF, OCR, Excel, and a few others. The financial return tends to be large since the robot manages to work 24/7 and with almost zero errors.

UiPath is a simple tool to be used, has a friendly interface and at the same time powerful and useful to automate most repetitive processes. From an academy with training courses that enroll anyone who wants to join the RPA area, teaching from basic to advanced takes around 20 hours. Available features, integrations with other applications, and a large amount of community-made frameworks that are very active are the things that make UiPath more feasible to use or choose from its competitors: Automation Anywhere and Blue Prism.

UiPath will surely win over anyone planning to join the RPA. The tool is friendly, simple to use, very visual, courses are well produced and explained, and certification is free until the end of March.

Despite all the good points, UiPath still leaves a bit to be desired with the documentation. ReFramework, which is an adopted community framework, is too nebulous to be understood and poorly documented and presented in the course, causing us to scour the internet for help. Another downside is that the passage of arguments and the number of native commands is not as vast as one of its competitors.

No, UiPath was the first RPA solution I used.

Despite being an expensive tool, it brings considerable returns.

Ease of use, market leadership, and cost.

The primary function of the organization is quick data entry to specific systems better than humans, with accuracy and without any interaction.

This product can work heavily with data entry. Most of the software, when working with them, don't allow you to input data directly to DB. This is the simple solution that fulfills the requirement by using a bot to enter data into any third-party application easily. It's not only about entering data but also the accuracy, speed, reducing human interaction, and more.

Although, think about the officer working at midnight, so what about a bot working 24/7 without having any salary, without using your resources -- that would save money for your company.

This product provides most of the good software APIs such as ABBYY that can easily integrate our solutions with processes.

• Image recognition could be improved with more AI that identifies what objects are in the pictures, as example if we think about future about uipath, captcha reading , like if we given few images and find what are the picture that cantain with car
• also If we scan any images , possibility of identifying this image contained pen, book,tea,cupboard, cake ....like that
• Also, speeding bots may be good for some companies because some processes don't need to be viewed while executing, so if the bot can run faster than we see, it might be helpful.means that generally bot can run with their default speed and the application speed that its interact with, if the application support any speed eg(typing speeds) uipath should perform or having facilities to speed up the bot that its processing 

We are using UiPath in our finance and accounting area but we do see it as a tool that we can use across the whole of the business.

We're really in the early days of what we're doing but even with the first robotized process, what we've seen is that it's given us the opportunity to really assess the process, understand where the waste is so that we could eradicate that, simplify the process and then really engage with the operations people to build a robust, streamlined process. And then the automation of course, has got rid of the mundane transactional work and given the people a much more fulfilling part of the process overall.

We've used a number of automation technologies previous, I mean we are a technology company so we understand automation and we've used a lot of BPMS tools in the past, but this has just given us something that we didn't have, and I think that's the advantage we're seeing from UiPath.

I think it's the relative ease of use. It's really bridging that gap between the human interface with the technology that we're using and giving us an automation advantage that you just couldn't get from any other type of solution.

I think it's a little bit early to say at the moment, I think UiPath are ahead of us in our thinking at the moment, maybe in a year's time we might have areas where we see gaps but at the moment, everything we need I think is there, out of the box.

I think like any tool, like any software technology, you have to follow the recommended framework and use proper coding standards so it's easy to use, but I think to scale up and make it robust in a scaled environment, you have to have rigor, you have to have a solid operating model in place. But we've done that and yeah, I think it's a very stable product.

Before we entered into this, we did some benchmarking and we looked at best practices and we're seeing companies that are scaling significantly using this technology. We believe we can scale to a significant level, and again, the key thing is to put that operating model in the infrastructure in place to give you that solid foundation.

I would say it's excellent to be honest with you, getting our first robot up and running we had some pitfalls as you would expect in the early days, but we picked up the phone, we got hold of UiPath, they sent people both in physical and remote support forms. And it was second to none, it was really effective and we got up and running very quickly as a result.

I think setting up the software is very easy to do. It is really about spending the time up front to think about your operating model and think about how you're going look at the processes, how you're going to simplify them and then how you're going to robotize them. So you could get up and running with a robotized process very quickly, but if you want to do it on scale, you do need to take some time to think about how you're going to scale that.

we did use a partner, I won't name who that was. We worked with them. It was good to have that experience to bring somebody in who'd seen it in other companies and could help to give us that kickstart. We do want to be self-sufficient, we do want to build our own competence but I think everybody needs that boost in the beginning.

I think the first thing is that I always see these things a starting point, it isn't cost, per se, it's really about the improvement to the process, the quality, the service and overall value that you can deliver to the customer. But what's great is that coming out of that, you do get a cost advantage and obviously unattended robots give us a significant cost advantage, but even attended robots, you're seeing very much an ROI which is in the two times plus level.

If we look at ROI, if we look at our first robot, that's the only one we've got fully engaged and in production, it's probably going to give us an ROI in about one, maximum, two months.

It's been very quick to get up and running and it's saved significant amount of time. We're basically only talking about initially one FTE, when we scale it up to the rest, globally it's going to be be three FTEs. Within one to two months, it's going to giving us a return on investment and we've now got a pipeline and a backlog of robotized processes which we expect to be giving us ROI of less than three months.

It is always difficult to say exactly the percentage, but it's certainly got rid of human errors. I think one of the most important things is that we're 100% certain that the processes run right, so we know that day, that time that the processes run correctly, or if not where the errors were.

The thing with human errors, even if they're infrequent, you don't often know until much later on that the error occurred, so it's that certainly of knowing when you've got 100% accuracy and when you've not, you can very quickly rectify that. So I think that's probably the biggest impact we've seen. So far, over 80% of the lead time and process time has been reduced.

We are accountants and consultants and there are many mundane processes in auditing. Using RPA to automate not only allows us to be more precise, but we can also audit a larger population of material. We get accuracy and speed, and those are our main goals.

We have been able to do our work in a more timely fashion, more accurately, and it opens up other paths of customer use cases which will enable us to expand our business as well. 

In terms of performance benefits, I would rate it a nine out of ten.

• The OCR capabilities, to take somewhat structured data and put them into more structured data so that we can do our analysis.
• Screen scraping.
• The overall process of integrating it with other applications that we use in our analysis.
• It has also exceeded our expectations in the fact that it's a lot quicker to implement than we thought it would be.

It's easy to use but I think it will be a lot easier as it continues to develop. Right now, we do need some development capabilities, to understand certain computer languages, to put in the bots. They're on the right roadmap to make this even easier to engage so that anyone, even people without programming language experience, will be able to use it.

I would like them to continue to build and make Studio easier to use for non-technical people.

Looking at it as a marketplace, I think it's very stable.

We have used their customer support. It has been good for us, although it hasn't been perfect because they're growing so fast that there are a lot of new employees coming on board. That's a challenge to manage for any company. Certainly, the online tools, the Academy training, allow for a nice implementation. It's more an issue when it comes to getting in touch with someone, where we need something customized and we have questions.

I have used UiPath RPA Academy training. It's been great. I think it is developing as well. They continue to add training, change and modify some of it, which is great. You can feel that it is evolving.

With most of our clients, generally, it's humans who are doing manual, mundane tasks - what I refer to as the "low-hanging fruit" side of it. They see right away, when we take their current process that they're doing, how the automation can handle it and be more accurate than what the human employee is doing right now.

The important criteria for our clients in selecting an RPA solution are price, that is always one, but also accuracy and security are factors they're most interested in.

I was involved in the initial set up of UiPath in my company. On a relative basis, it's straightforward. There are certainly some complexities to it, but it is definitely less complex than I expected it to be.

Our clients have seen considerable ROI from using UiPath. Once our customers get their heads around it, and then we implement it, they see the benefits of using it straight away.

Scalability is there. There are so many use cases, certainly for our company. There are many opportunities. We're essentially automating what I would consider to be the low-hanging fruit, and there are so many things to build on top of that, as we get that foundation.

UiPath absolutely is capable of scaling.

Usually, it's Blue Prism and Automation Anywhere.

One of the main reasons that clients go with UiPath is the Academy, where they can get free training, where they can send their internal people to get the training. Having access to it and learning about it is a big hurdle a lot of times. Having access to the learning is a great thing.

I think it's the best RPA solution that I've looked at and I would suggest that you take a hard look. It's easy to start working with it. You can get it stood up pretty quickly and you're going to reap benefits right away.

This is a fast-growing industry, so staying on top of, and executing, plans is important. So far, from what I've heard regarding the roadmap, UiPath is certainly on their way to doing that.

Right now, we're in an interesting spot where a discussion point is how much our customer will own of what we sell to them. We're developing bots right now. The infrastructure, in our use case, typically, is owned by the customer. For us, it's about educating our customers on what we can help them with in terms of infrastructure: We can run it ourselves or they can own it. A lot of our customers want to own that infrastructure.

I think of all of the things it can do - the integration with different applications, solving what are important problems, and saving many labor hours for those who are using it  - and they are the main reasons I rate it a nine out of ten. The only reason it's not a ten is it's not totally done by someone that doesn't know technology and programing. I think they'll get there but you still need some skill sets in your organization.

My primary use case is mainframe automation from legacy mainframes that previously hadn't been automated with other automation tools. The product worked like a dream with the mainframe automation.

We're trying to get rid of the boring, mundane tasks that people do every day so that they can spend more time doing more important things like figuring out why there are issues happening rather than just putting a Band-Aid on.

In our first year of jumping into it, we set up the infrastructure and everything, so it's been less of a year of development, but we have saved a hundred thousand hours.

The automation efficiency depends on what the job at hand is and how much it saves. But some of the tasks done constantly throughout the day, even if it's only saving five minutes, add up really fast. 

We use Task Capture all the time. We have a bank business analyst who uses it and teaches people how to use it. We're constantly getting process definition documents to review and add to our pipeline.  

Studio itself has all its great features and is easy to use. 

There are bugs here and there. My only complaint is that each time we open a new ticket, we get someone new and have to explain how everything is set up all over again. 

It would be nice if they had that somewhere on record for support.

I have been using UiPath for two years. 

It is a stable solution; everything seems to be running pretty smoothly altogether. The biggest issues are not on the UiPath end, but on our company's end like, network issues and issues like that keep popping up every now and then.

The support's been pretty decent. We have a TAM, so we have someone we are constantly in contact with.

We meet with them weekly, and they're very helpful. If we do have to open up a support ticket, there's a bigger issue that they can't help with. They usually help get the ball rolling.

Support has been pretty helpful. Like any other support though, they ask all the basic questions in the beginning just to figure out what has or hasn't been done.

My only complaint is that each time we open a new ticket, we get someone new, and we have to explain how everything is set up all over again. So it would be nice if they had that somewhere on record.

Positive

The initial setup was straightforward. There's plenty of documentation that is easy to follow. 

The hardest part was more on our company's network and infrastructure, trying to navigate all the hoops that we have to go through just to make sure it's secure and the network's secure. Getting access to what we need to get access to.

We're still kind of new to things and working on migrating to the cloud. We're one small team in the organization. By moving to the cloud, we're hoping we can onboard more and more teams to be able to use it and spread it throughout the company.

UiPath helped us along the way. 

There are other automation tools that the company uses, but they can't do everything that UiPath can. All of the potential automations just kept being pushed to the side until we started using it.

We used Microsoft Automate for a very short time. We started looking into it for some tasks. The issue is that we're trying to automate it deep inside our corporate network, so, we haven't really been able to use Power Automate.

Overall, I would rate the solution a nine out of ten. The amount we could do in one year is pretty impressive. 

I work in development, creating robots, and I use UiPath for automation.

UiPath has helped to minimize our on-premise footprint and reduced human error. It has also sped up digital transformation and reduced its cost without requiring any expensive or complex application upgrades.

UiPath's best feature is that it's low code. UiPath also has the best community I can think of in the IT sector.

UiPath would be improved by integrating AI.

I've been working with UiPath for four years.

UiPath is very stable.

UiPath is very easy to scale.

UiPath makes it easy to build automations, monitor the activity of the robots, and let the business side interact with the robots. It also has a lot of applications, starting from test capture and process mining to reporting the activity of the robots. UiPath is a simple solution if you're looking to save time and money, but in the long term, I would suggest customizing the main applications you're using. I would rate UiPath nine out of ten.