UiPath Reviews

I am an RPA developer and I am primarily using this solution to fill up timesheets in an internal portal. I use Windows 10, 64 bit. My team uses a mix of Windows 7, 8, and 10. It is suitable for daily and weekly tasks, which pretty much don't change over time, and is what I choose to automate parts of my team's work.

We are an IT company that works on both products and services. UiPath has helped to automate tedious data-filling jobs for test data creation (Testing), and data extraction jobs from public websites (HR). It has added a new capability which we can showcase to our clients.

Data Scraping is definitely a unique and useful feature that we had not known about before.

Smooth integration of OCR, which is very quick, is a useful feature.

Manage packages to get more packages.

Save as a Template feature.

Snippets are really useful as a reference for logic.

Plus button between activities & Ctrl+Shift+T is very useful in adding activities quickly.

Having the ability to run the bot from a single click will help to democratize the RPA.

Currently, I am running the XAML file from command prompt mode and this is causing inconvenience every time I update the XAML file.

The regular update of the Community Edition means that the UiRobot path is constantly changing on every update.

I have been using UiPath for the past one and a half years.

There are not many complaints on the stability of this solution. Though the regular updates of the Community Edition have given me trouble at times, it has been quickly resolved in the subsequent updates. I think that the UiPath Forum portal is one reason for this.

According to me, on one side it is creating a buzz and everybody wants to be part of it. On the other side, there is resistance to embrace new technology in their process. Only over time, this can be scalable and it cannot be done quickly.

This was my first RPA tool.

The initial setup is straight forward. This got better after integrating the Chrome extension setup in the UiPath studio itself.

I did not evaluate other RPA tools.

The UiPath product team is doing an awesome job. Keep it up.

Our primary purpose is to automate our internal processes so we can increase our profits and reduce our headcount. We are an IT service provider, so our main focus so far has been our Service Desk but we are starting to work with our Finance, Payroll, and HR teams in 2020.

So far, we have not realised much in terms of benefit because we have only just begun our RPA journey. However, we have approximately four FTE of savings in our pipeline. It has improved our business so far by creating an innovation-based way of thinking amongst our teams.

Personally, I find that Explorer Expert and StudioX appear the most valuable to my role as an Analyst. Explorer Expert allows me to easily "record" processes and gives the developer the skeleton of an automation project. StudioX allows me to build simple automation projects without the need to engage our development team.

StudioX could use some improvement to broaden the range of automation projects suitable. At this stage, it is limited in terms of the functions that are available and I would like to see a lot more options added to this tool so that our business users can get even more benefit.

We have been using UiPath for three months.

There have been no concerns with stability as of yet.

It appears to be very scalable but we have only had the tool for a few months.

Customer service has been great so far. We have received answers to all of our questions quickly.

This is our first RPA solution.

We had some issues with the licenses at first, but we were able to communicate with UiPath to get this resolved.

We used an in-house team to implement our solution.

So far we have not had a return on our investment, but this will change in 2020.

Pricing is quite reasonable with UiPath and there are some tools which are free to use.

We evaluated a range of options on the market including Blue Prism.

So far, I highly recommend UiPath. They are constantly introducing new tools and features and they all seem to provide extra benefit.

We primarily use it for delegating access permissions to help desks, for example. We use it to automate certain things, like onboarding new users, or deprovisioning leaving users. When we add somebody to a group, it triggers some kind of automation workflow. Lastly, we use it to sanitize data entry, so to make sure that capital first letter in the street name is used, certain zip codes aren't allowed, others are, etc., so data is controlled.

It helps mitigate the risks. With traditional native active directory delegation, it becomes real messy, real fast. You lose oversight on who has access where. We are an acquisition merger company, so we let go of certain companies and onboard new ones. With native delegations, you lose track of who has access where. With Active Roles, we can always see who has access and what they can do in a very granular way. You can modify the street name but you can't modify the city for example. Or you can modify the picture, but not the names and so that granularity is not available normally.

This product has eliminated a lot of tedious IT tasks, especially when people leave. There are about 10 or 15 actions that Active Roles does, scripted, in the same way, each time. It used to literally be a list of things that the admin would do, like: hide the mailbox, disable user, remove the groups, etc. Also, the auditing history that it keeps is very handy for us. We have a change record of what's been done to a user, who did it, and when they did it, which really helps us out.

We really needed this kind of product for its Active Directory delegation. We could not allow everyone to have native access to our Active Directory. The delegation bit was really the trigger. Automation is also a major reason we use UiPath. There was just so much room for human error that we wanted to script activities rather than rely on the admins to know what to do. This is especially important now that we are outsourcing many activities and dealing with a changing audience. In order to make sure that everybody does the same thing at the same time, tools like these make sure that you do everything in a structured manner.

The value for us is that it resembles the native tools that most people have grown accustomed to. Most people come from another company where they may not have used Active Roles. Active Roles resembles traditional tools like Microsoft's, which is really good because it eases the way people interact with the tool.

AD and AAD management features are really good. They're better than native tools; they offer an added value. They show more fields than traditional tools, such as password age and status of things that you normally wouldn't see. We still have the mailbox and user information all on one screen, whereas in native tools, you need two tools to show that information.

Active Roles works with policies and access templates, as well as workflows, which are really powerful. While it comes with a lot of example policies and access templates, there are zero built-in workflows. I would personally love for it to come with 10 to 20 sample workflows that achieve a certain task but are not enabled by default. In that case, I would be able to just look at those to see how it's done. I could clone them, copy them, and modify them to how I want them. Then I would be good to go, rather than having to reinvent things from scratch.

The solution is very stable. Even if components lose connectivity, or the database dies, as soon as it comes back up, it just reconnects and goes.

It covers all we would like to do. It's scalable; you can make it replicate databases. We don't use a lot of those features, but it is very scalable.

It needed a bit of getting used to, in terms of where you set what, but once you get the hang of it, it's really straightforward.

I think we're just paying for mitigating risks. There is the risk of leaving all authorized access behind and the risk of having Active Directory pollution. With that comes a risk of people getting access that they shouldn't have or having multiple accounts for the same thing. There's no money or value added from using the solution, but there is risk management. That is really what you pay for.

We did consider using the Microsoft solution because it's free and built-in, and that's what everybody does. However, when you grow beyond a certain ping, or scope, you find out that it just does not cut it anymore. We also considered using other tools, but at the time, I think Active Roles was very much alone in this world. I have to admit, now there are other vendors available, which I don't have any personal experience with, but on paper, they seem to do a bit of the same thing. At the time, though, there was simply nothing else that could even come close.

I would rate UiPath as nine out of ten. There's always room for improvement. This is definitely, really up there.

We are trying to focus on using UiPath for our mission. A lot of people use RPA for things that happen everywhere, such as in financial or HR. We are a bit different. We are trying to focus on things which will improve what our customer are doing.

For example, one of our customers is a bank. Therefore, we are focusing on improving their relationship with the bank's customers by using RPA. While there are use cases everywhere, we are focusing on trying a company better and more streamlined at their core.

The robot (in the bank example) focuses on improving the way a customer interacts with the bank. The robot facilitates the monthly interaction that customer the bank by providing information to the bank, processing information much more quickly, helping the customer and bank at the same time. The bank doesn't need to spend a lot of time or resources looking at the information coming in. The robot can process the incoming information, validate it, and do lot of the work which had been done before. It is a win-win on both sides of the relationship.

We are seeing RPA use cases everywhere. Pretty much every one of our customers has some type of RPA that we are talking about as turning into a pilot or have already moved forward with as an RPA solution.

One example is we created a robot to use with DocuSign, which is fairly industry standard.

It has a core tool set of things in use to quickly put together an automation, whether it's interacting with an application or website. It gives you the tool kit that you need to quickly put something together. Very often, we can create something in a very short time frame, like in less than a day, and show it to someone. Then, they can see the immediate value of the solution.

UiPath was easy to use when I first came into it. Though, I have a software developer background, so a lot of the concepts were very easy for me.

UiPath has a whole bunch of online courses in the UiPath Academy. These are very helpful on understanding the capabilities of the tool and some of the nuisances of it. 

It takes a bit of thought to find the right thing that fits into RPA at this point. However, with the things that we are branching into with natural language processing and imaging things, there will be more possibilities and opportunities.

UiPath should continue to grow and integrate with things that we can interact with, particularly with other enterprise solutions out there. They should continue to have out-of-the-box things that we can just take and work with.

I have seen a lot of improvement in the stability and scalability in UiPath over the last year or so. There have continued to be new releases with new updates, along with new technologies that help. Therefore, the maturity of the product has gone a long way in getting to a stable, scalable product.

Going forward, I would like to see more stability in the robots. When I create a robot, then I want it to work for quite some period of time. I've had some situations, where things will update, change, and the robot is broken. Part of this is making a more stable implementation easier.

We have put together a couple installations using Orchestrator. We haven't had the need for huge scalability yet, but it seems that the platform is there and has the capability for it.

One of our customers is a very large financial institution that has a lot of automation, because they have millions of customers. Then, some of them are smaller who are just trying to put their toes in. Even at our very large customers, there are still opportunities for improved, additional automation. However, the maturity across our customers is very diverse.

UiPath has always been there to answer the questions that we have or help staff when we need it.

Our customers ask us about the solution because of the government mandates.

Compared to the other RPA platforms, like Automation Anywhere and Blue Prism, UiPath is much easier to set up. This is the value that a lot of our customers have seen, because it is so easy to set up, you can set up and install something on your own computer, use it, then run with it, and finally, play with it.

That is a huge advantage: You don't have to set up a large infrastructure just to do RPA now. Of course, Orchestrator is a little bit more complicated, but then I've had a much easier time setting up Orchestrator than I have had with some of the other leading RPA products previously mentioned.

The biggest thing for a lot of our customers is ROI. It takes about a year to see ROI, but it does vary based on use case.

One of the use cases that we are looking at is for a large government agency. They are taking people out of doing reports and putting them back in the field. In a cost constraint environment that we are in, this is critically important.

Some of the things that we've done have cut down tasks that took four hours to 30 seconds. So, there is a lot of benefit. Our customer are experiencing very large benefits from automation.

Go download it, install it, and play with it. You can't do this with any of the other platforms.

There is an easier level of entry for UiPath.

While you can easily automate with RPA, the tasks someone does repetitively and is likely to make mistakes, thus eliminating human errors on a lot of things, but at the same time automation is only as good as you make it. So, humans are creating the robots at this point, and obviously there is still a possibility for errors. However, in processing workload, you will definitely cut down on the errors happening there.

We have a lot of maps worldwide which order some stuff from my department, and this is the compiled path. This goes into our database, then it comes to us. 

It uses data that we have already in the company, which is just sitting there waiting to get picked. You just have to tell a robot that a human does this, now you do it. We have so many processes which could be done like this. Right now, it's just scratching the surface. We are really exciting about it.

The product is very intuitive and easy to use, and I am not a developer.

The product is stable with no downtime.

The product can scale and meet our needs going forward.

I haven't used UiPath's technical support.

The UiPath Academy is good. I started there and learned how to use the tools.

The initial setup was very complex. We had the data, but we had to streamline it. You can build a robot in 30 minutes, but the robot needs to get the data correctly. This was hard to do because the laboratory in the U.S. uses the system one way, then the Chinese lab does it another way, so we have to streamline those before we can use the robots. 

Therefore, I should have looked at the data beforehand, since it took too long to get the data to be recognized correctly. We have learned from that experience.

The product has saved us on time.

Data scraping. I use UiPath for extracting Twitter and TripAdvisor reviews from hashtag and comments. Then, I analyse the positive and negative data to a table using Python script which uses natural language understanding.

Earlier, we used to extract data using a Python script which uses Beautiful Soup library. Now, we can easily scrape data using a simple tool. It's not only just scraping data, but our non-coder or non-programmer staff is also very happy with this tool. 

This tool covers all segments of people in the industry. Our software engineering intern was also able to perform and design a sequence which could extract review tables from TripAdvisor.

I love the ease and smoothness of the tool. The company has its own academy in which you can learn from fundamentals to advanced level. Each time you complete a level, they praise you with a certificate so that you keep being motivated. Personally, I have half completed level three. The tool can be accessed easily either when you want to schedule a task on VM or on your own computer. Generally, I do data scraping and automation tasks, for example, I scrape the Twitter data using hashtags. I scrape +ve and -ve tweets to an Excel file up to some pages and then analyze the text into +ve and -ve tweets using natural language text understanding.

The first thing I dislike is it is not available in a Linux environment. I prefer to work on Ubuntu and would have liked if it is available for Linux systems. Secondly, There is very limited content on ReFramework on UiPath Academy. Assignments cannot be done just by reading the text. There must be a demo for ReFramework projects.

Suppose you have to work on open source development or Open Source project for a networking community. It requires to have a Bash. You cannot do that in windows. If you are running a script on daily basis for checking malware or something like that on your home networks using Linux (with the support of a GUI tool), you could automate it using UiPath if you had a Linux version of the UiPath RPA.

Secondly, when you learn for certification from the academy you have to pass level 3 in between. Which requires a good hands-on with re-framework.The academy lacks practice material for the same.

• Automating applications that the client requires in the project
• Mostly automating day-to-day tasks which are like user-setup, user termination and password-reset in an application. 

We use the 2018 version. The community of UiPath is very supportive and active; that makes it very much understanding.

It made automation very easy with the help of experts from UiPath. Using this tool made a very easy way to automate the applications that our organization uses daily like time filling. For the beginners, UiPath provides a platform which helps them to have a better understanding of UiPath. Also, it has a community edition that helps to have a good hands-on experience for a beginner.

The OCR capability of UiPath makes it special as this feature was not in my previous automation tool. When I started using this tool, it made it compatible with automating some complex applications like reading PDFs, virtual machines and some more Citrix applications that were hard to automate using other tools. Its recording feature is also one of the best features along with its pricing as it charges money as per robot usage by the Orchestrator.

The tool is perfect as it is a full-on package, but yes it needs some improvements like when we use the OCR feature of the tool it works, but when we try to fetch the data from the image which is of low resolution, its accuracy of fetching the data decreases. Sometimes the data gets some garbage values added to the data that is fetched. This needs some improvement. Also, if the page has some dynamic background, then fetching the data becomes harder.

Our platform, it's called Cevitr. It's a best-of-breed platform through which we offer automation as a service. In our world, we have two kinds of robots. Our robots have a personality. Jo is our robot. Jo is a gender-neutral term that can be John, that can be Josephine, that can be Joe. We have two variance of Jo. Simple Jo, which does the normal routine repetitive mundane stuff, and Smart Jo, which is more focused with the AI and cognitive capability. Both of these are part of our co-platform offering, Cevitr Jo.

We offer UIPath as one of our core technologies on a platform, through which we offer automation as a service. There are multiple use cases for our end customers on UiPath. It's one of our core offerings as a core product on a platform. I think UiPath as a production, it's obviously one of the leaders in the RPA space and there are quite a few technology features outside which are quite good for us. But I would say one of the key differentiators of the product itself is the community enablement of the platform. If you talk about how they enable write from their training, it is being opened for everybody to be able to enhance their skills to the new UiPath Go!, where people can come and collaborate and create and put compliments for others to share. The whole community enablement of UiPath is a fantastic way for customers to benefit and move forward.

As a product, the stability that it brings in, the volume of transactions it's able to handle, and some of the leading feature functionality in terms of AI and cognitive capability. It's absolutely brilliant.

We are focused more on the unattended space. That's where our predominant offering is. Though in the newer version of UiPath, there are new features coming up in the attended space, which we might have a look at. From a cost point-of-view, since it's a platform offering, we are able to offer it as a service so it's not a price per robot that we typically charge our customers. It's a slightly different model.

I think from a feature functionality point of view, it's an evolving product. There will be more features added. Every product is going up. I think from a UiPath perspective, it is evolving as we speak. But I think where it could really improve is being able to create a development platform that is easier to use. Today, as an end user, if I have X number of developers, each of them have to have a studio environment to be able to use. Typically, that's not a license model. But if that is more easily accessible to the development teams. Without constraints, it would be easier for us to use this platform more widely among our customers. So, I think, from a licensing point of view, studio environment should be more easily accessible. But other than that, from a feature functionality point of view, I think it's pretty comprehensive.

We've been quite pleased with the stability of UiPath across platforms and even things like Citrix. There, we have found UiPath to be quite good so far.

It has been able to handle certain volumes with ease. We believe that it is one of the products, which is  quite scalable. The tech support so far has been good. But like I mentioned earlier, what we find is the community. It's brilliant. 

If there is a standard problem that we have, we probably aren't in the first people in the world to have faced it so we can very well go to the community forums and ask questions and get them clarified. 

It's pretty straightforward, like most of these products. RPA is a technology. It's been around for a few years so it's very easy to deploy to end customers. Even the installation for usage isn't that technically complex, but we had to have had to cross certain boundaries to make it extremely robust on the platform. We have done those investments and made it seamless as possible.

ROI is for our end customers. With the technology like this powering our platform, we're pretty confident that we can give quite a good reasonable ROI to our customers.

We have a best-of-breed platform. It has other products in it, as well. UiPath is one of our key products and platform. What we want to give our customers is a comprehensive portfolio of end-to-end capability. This is across simple RPA to more robust AI-based process automation scenarios. To be able to do that, we have to have a best-of-breed capability. You know, we will be plugging in the right components. UIPath is a core component of that.

We are early in the journey with UiPath, We've had it for a few months, and I would say on our basis, I would definitely give it an eight. We are very happy with the product so far and we hope to do much more with it.