UiPath Reviews

We have multiple use cases. We are a distributing company, so we are moving containers around at sea. There are a lot of things that you need to do around that. We are trying to automate to help with our bookings created, etc.

It has not yet routinized our company. While people are at first a little afraid of the product, when they see the benefits, they want more. Right now, we can't keep up with the demand.

I'm not that technical, and the product is easy to go into and use. It is also easy to get started using UiPath. 

There are a lot of powerful box components with the possibilities of creating your own.

The stability needs improvement.

Within Studio, if you are holding down variable buttons (50 or more), then our entire application slows down. So, basic performance could improve.

UiPath could do some optimization of how you search through your process flows. Right now, you have like a small box in the corner, and you don't have an overview when you're searching. Then, you receive this list which you can click around in. That's fine, but it needs to be more visible when you are searching for your components.

We have had some issues regarding stability. The software crashes sometimes, giving us string errors.

The product is very stable out-of-the-box. However, we are in a phase where we are changing our platform, as well. Therefore, we went from a Windows PC setup to Windows Server setup. We went from being one guy to two guys developing this, so we had to do quite a lot of restructuring. 

We aren't on the latest version of UiPath right now. We want to be there, but we are facing issues right now where sometimes our robots can't be rescheduled. The schedule just fails. We have some tickets with UiPath right now. Thus, we are not using the most stable version and are working the issues together with their support.

We have around 450 people in our company and are global in Europe.

Sometimes, the technical support is pretty helpful. They are quick at responding, but there are times when we feel like they have a process that they go through and try to feel out the type of issues. Then, they send you a standard reply. With some of the things that we are facing, it's not like they can look it up in the handbook. Unfortunately, we have unique issues.

We would like more technical help. It would be nice if UiPath would come out to our company. If some of their more experienced developers from Bucharest could look at the problems, that would be great. 

I used the UiPath Academy a bit at the start. However, we can't keep up with our business' demand, so I don't have time to use the Academy. It was okay for learning some of the features. For example, we're starting to use the software, and it is good to have some input that you can use it in a different way.

We have an okay return on investment.

We have seen examples where a user misses stuff which was done and the robot corrects it, and the robot has seen something. So, we are seeing an elimination of human errors.

Using UiPath, we are currently solving tax calculation, mortgage calculation, etc. We have realized that UiPath doesn't actually require you to use code to develop workflows. These can be created by using simple drag-and-drop activities. This is helpful almost everywhere. Their community edition being free helps a lot.

We have been using UiPath for quite some time now, and I have a lot of positive remarks. UiPath is a tool which can be learned easily by anyone and everyone. UiPath itself provides videos and assessments for you to watch and learn accordingly. These things are available for free and certifications provided are freely available also. This tool will be useful when you need to automate a complex business process, and since UiPath has an immense amount of activities, this is very possible. Regular updates are pushed, and the notes are released as well on the community forum.

• Easy use of activities and flowcharts
• REFramework for error handling
• Different types of platforms to create a process are available like flowcharts, sequence, transactional, agent process, and REFramework.
• Depending on the type of the process, we can choose which of the above-mentioned type we can use.
• Version control like SVN, TFS is available in the latest versions.

• As compared to other tools in the market, this is a little costly.
• Sometimes the UiPath Studio hangs while running complex processes.
• Whatever flows I develop using previous versions, it becomes a little difficult to open the same in latest versions. We need to update all the package which was used earlier.

End-to-end support provided.

Totally impressed.

Totally satisfied with the 24/7 support.

Yes, Automation Anywhere. But it was very costly, and support wasn't provided as much as required.

Totally straight and guided setup.

In-house.

Process automation with regard to beeline automation and VPN client authentication process automation.

• Good tool, it's extremely easy to use since it has just a drag-and-drop functionality.
• Setup and installation are very easy.
• Good for beginners since the community version is easily available.

Nope.

• UiPath is easy to learn. They have the UiPath Academy (online courses) which is easy to follow, and it helps to learn how to use the platform and what an RPA is.
• There is an official forum too! So if you have any doubt, there will always be someone to help you to solve it.

We use the tool to create bots, which access the mailbox. Given a certain type of e-mail will make the treatment the same, from access to the internal system, making inventory movement, as well as informing teams of availability of material, need of purchases of the same, alert any problem and carry out price quotations on the internet using the data scrap.

We have been able to optimize process time and reduce costs with the bots since they work 24/7 and with a near-zero error rate. In addition, we have all the support of the community that is very present, always helping in doubts, as well as training that we carried out in our own platform that enabled us to grow bigger and faster.

Integration with PDF reading OCR, Excel/CSV, SAP, Outlook/Gmail, as they are primary functions in the day-to-day operations of a company.

• Improve the documentation about the tool, since some frameworks adopted by the company/community are difficult to use. 
• ReFramework, which is the main framework adopted by UiPath to improve the use of the tool is explained in the advanced course of the academy in a very confusing way.
  

We have tried other tools previously like Actiona and AA, but because of their limitations, recognition speed/intelligence, we migrated to UiPath because we saw clearly that the tool best suits the demands we had received.

I did not participate in the tool acquisition process.

As mentioned earlier, we used AA and Actiona, but UiPath was by far the best option.

If your company is looking for a fast, intelligent tool that has an active community to help you, UiPath is the best option.

My primary use cases are the change of customer addresses or their banking information in our systems.

Easy to handle software, as the "programming" of the robots is done through drag and drop activities. That makes the processes quick to automate.

The software, in general, is very well done, as there are many add-ins for different use cases/environments to implement robots. Especially Excel and SAP activities are working very well.

OCR and image recognition are already working quite good. But there is still room to improve when it comes to the accuracy, then scraping of scanned PDFs, etc.

Business solutions, not only IT related.

Improvement on repetitive activities, boring tasks, and error handling reduction.

A user interface for developers: You can develop something without being a programmer!

Typically, the best improvement of Microsoft tools embedded (as for Excel), and SAP could be very useful (but in 2018.4 there is an improvement on SAP BAPI).

Used widely in automations of business processes of all kinds. 

There's a lot of different useful features in UiPath that makes it easy to use and able to create even very complex process automations.

Working with UiPath on developing automations, I'm able to create intuitive workflows that are easy to maintain and understand. The performance of automations is also one of the best in the market.

I like how easy it is to implement code in the process flow and how great the community is. That helps to solve problems much faster.

I think debugging is the worst part of UiPath. Compared to some different RPA tools, this is not the best, but it's still not a problem to troubleshoot any issues that you might have while creating a flow.

• To execute the automation of ticket creation in ServiceNow 
• For the critical situation: creating an incident 
• For the request: creating a request in ServiceNow.

• Return on investment is high.
• Reduces the time for accomplishing repetitive tasks.
• Allows developers to learn new technology and help in implementing the same.

• UiPath free tool availability and free certification for the developer
• Web service activity is helpful in implementing web-based automation.

• It should add the feature of intelligent automation.
• Also, to interpret human decisions using Amazon Alexa as well as machine learning.

It is used widely within our organization. As of right now, we already have a lot of robots in the live environment.

Automation in the data management department to automate few processes to help the operation team increase their production.

Reading content for the robot to process with our own logic, and it is very easy to develop with great user interfaces.

Handling if-else statements for schedules. It would be great if it had elements which could take care of running the job.