UiPath Reviews

I'm working in a consulting company as an RPA developer. We have some projects with clients connected with automations. That is my primary case of using this solution daily. 

We help our clients to improve their businesses, reduce costs, for example, hiring new people to automate repetitive work, to be able to run a process when the need arises 24/7. 

The most valuable features for me in UiPath is the ability to use more than one programming language. We can, of course, drag and drop activities, but it's also possible to run our own code/macro. The second thing which I like the most is the recording ability, all steps which we want to automate can be recorded and directly transferred as a sequence into UiPath.

• I think it would be good to add more activities regarding operations on data tables. 
• The product definitely should be improved in the case of throwing more accurate description of exceptions.

Good in my opinion, we have a lot of possibilities, so it's up to us what we decided to use. We can use state machine which works perfectly or in some small processes choose sequence.

Very good, a very well-developed UiPath forum having a lot of helpful guys. The maximum waiting time for a response is around two days.

I use both tools for automation: Blue Prism and UiPath. The current project runs in UiPath.

I have no idea about pricing, cost, and license.

My advice for future UiPath users is to get familiarized with all documents and online courses provided by UiPath because it's very valuable knowledge.

My primary use case is for creating custom-specific products based on the customer's needs. The requirements can be received from the customer on emails and then based on it the order can be created. This reduces time, ensuring no human error and on time delivery. 

The total time taken to enter this in the system is less compared to the manual process which is indeed error-prone. This also removes the process of reviewing the order for correctness as the straight-through processing is enhanced. By making this scale on all the other locations and geographies, lots of time and effort can be saved. This also enhances the reputation of the services and organization. 

In addition to this, the confidence created by the successful implementation is a real eye-opener as the big step is taken with great success.

UiPath has taken automation to a pinnacle of excellence by mixing technology, attention to detail, and keen observation. The way UiPath has revolutionized automation with excellent coverage, user-friendliness is helping companies focus on their core areas. Employees can now focus on real problems than spend time on routine jobs.

Feature-rich options to help easy implementation: It's flexible, scalable, and easy to implement. The time taken to create the bot is less. 

The easy drag-and-drop options make it easy to solve the challenges within a short time frame. Another important aspect is the framework and other useful tools and templates available have that makes it easy to document the audit trail and also standardization.

More support for certification is needed to attract professionals. The certification process could be made more interesting.

Most of the times, my clients use UiPath to automate really repetitive tasks. There are some complex scenarios that we have been seeing, but they are just trying to simplify their way of work through RPA.

Our clients see a quick return of the investment from time, performance, and scope on whatever their task is. This adds value for them.

• The fast development and deployment is what I like about the solution. 
• There is a lot of support from the community. 
• The product is really stable.
• It is easy to use.
• It integrates naturally with environments in most scenarios, which is good from an implementation standpoint.

I would like to see more integration with solutions, like SAP, especially because the biggest companies have a lot of SAP implementations going on. If they would have more packages to support native SAP activities or perform connectivity to some of those SAP clients in transaction codes, it would be awesome.

It is stable.

It integrates with Orchestrator and allows for faster deployment on multiple levels (small to large companies), which is good for scalability. Though, it does depends on the client's infrastructure. 

Take a look into joining the community and most of the forums. They have good recommendations of things that have happened in the past.

The UiPath Academy RPA training is straightforward. We use it for new people joining teams and for training. It's user-friendly, and if you don't have an IT background, it gives you good, explanatory ways to learn the solution and how to deploy it.

Clients usually through PoCs to determine if they need a new solution. They will define a use case that will make sense and add value to their operations. Based on that, they will ask for a PoC. We will work with UiPath directly to define that POC, most of the time, and showcase their flexibility and capabilities.

The initial setup is straightforward. There is a lot of guidance in the configuration and actual setup. It feels like installing Windows. It's simple compared to other solutions which tend to be a bit more complex. I think they are doing a good job.

For deployment and maintenance, small companies use two to three people to do the task. Bigger companies will have a huge team supporting the solutions, which might take up to 25 people to support a 1000 person organization. Organizations usually need developers, an architect of infrastructure, testers, quality personnel, etc.

Traditionally, Automation Anywhere and Blue Prism are the biggest things competing against UiPath. Those are usually what most of the clients lean towards, if they see a cheaper licensing option.

Most of the time, clients choose UiPath because it's easier to deploy and learn within their teams. That's what truly makes sense for them.

The most important criteria for clients when selecting a vendor is usually licensing, but also:

• Flexibility
• Scalability
• Ease of use

These three criteria help a lot when positioning UiPath.

Give it a try, especially for new people joining the RPA community. If you don't try it, you will never learn how to actually do it. That is the good thing about UiPath; it is simple and easy to learn.

It has exceeded my expectations:

• I have used other RPA tools in the past. The user interface is simple and allows people to learn from it faster than other applications. 
• It is stable when you create the bot in the first instance. 
• Its error handling process is easier to create.

UiPath is the go-to tool if you need to automate tasks that can be combined to create an automated process. We provide services to customers using UiPath. They come to us with their needs, be it to improve performance, accuracy, or reduce costs, and we help them by automating processes that, most of the time, consume too much in terms of unnecessary human resources.

We have many successful cases where the customer has noticed an important reduction in processing time while also maintaining excelent quality.

This solution is especially efficient if the process being automated involves legacy applications that do not and can not be automated using APIs.

UiPath is great for desktop automation because it integrates well with applications and we are able to tailor selectors to our needs. 

One scenario where it is not great is on remote desktop automation, where applications are not directly accessible. It does, however, have some features to facilitate this kind of automation and definitely stands out from the competition because of things like that.

I have used UiPath for the last nine months.

The product is very stable and no weird behaviours should be expected.

This solution is extremely scalable. It has a cloud platform to manage the workforce and can work with parallelism.

The support team responds fast and seem to be interested in solving problems.

I have used Kryon.

The initial setup is not really complex.

We implemented UiPath through a vendor and they seemed to be experts.

Our ROI varies from project to project.

There are different licensing options and you should study which one better suits your company's needs.

We did not evaluate other options because we work with the tools that our customers buy and we do not get a say in what they acquire.

There is no doubt why UiPath is the market leader, it is very robust, flexible and has great learning material and documentation. The team and community behind this product are amazing.

The primary use case of this solution is to automate the repetitive tasks in the workplace. UiPath is connected to the Orchestrator to centrally manage the robots. Mobile Orchestrator is what we use to control the robots using Android and iPhone mobiles.

UiPath has saved us many FTEs. 24x7 working robots have helped us in saving a lot of time and have reduced human mistakes. Robots take care of tedious and repetitive tasks, where humans concentrate on critical decision making.

We can run and stop the robots at any time using the mobile orchestrator, which has helped us while we were on the go.

We can develop own activities using Visual Studio and integrate them into the UiPath Studio.

We have found the following features valuable:

1. UiPath Studio for developing robots.
   
2. Orchestrator is used to centrally control the robots and view the visual statistics for each one.
3. UiPath Academy provides free courses to learn the solution.
4. The UiPath Community Edition is a free version of Studio that helps everyone to learn and practice with the tool.
5. UiPath Connect & Go offers custom activities developed by people around the globe.

The aspects that we feel can be improved are:

1. Sometimes the tool is not stable with the selectors that are used to identify the different windows within the Windows operating system.
2. Backward compatibility is missing. After upgrading to the new version, some activities won't work.
3. It would be nice to have this tool support other operating systems too.
4. C# is missing and it currently supports only VB.Net. We would like to see C# support in the next release.

We have been using the UiPath tool for more than three years.

The solutions or test cases where we have used UiPath are:

1. Formatting different types of files (.csv, .dat, and .xls) to .txt
2. Reconciling data between different applications
3. The direct-debit application process

We deployed the solution inside a virtual machine in Cloud.

The organizations where we have implemented the UiPath solution have seen reduction and savings in time and FTEs. Processors were able to focus on other tasks and have the robot work on mundane and repetitive tasks.

The most recent organization is happy with the output and is planning to have other processes automated.

The most valuable features of UiPath are the drag and drop activities.

Since UiPath offers eLearning it makes it useful for developers to learn the basic activities used in automating processes.

UiPath also offers documentation and forums that help developers during debugging.

The product should be made more friendly to non-programming users, as some functions require a background in VB.NET.

UiPath should also add activities for the Excel application like formatting Excel columns and rows.

We have been using UiPath for ten months.

The workflow was able to handle the exceptions gracefully. The solution followed the ReFrameWork template of UiPath.

The solution is scalable as we are able to reuse the workflow.

We have not reached out to customer service during the implementation.

From the start, we used UiPath in automating processes.

Installation of Studio is straightforward but the Orchestrator, we don't have visibility as the client's IT team performed the installation.

The implementation was performed by the in-house team.

We don't have visibility on the ROI, just feedback from the client to say they have seen reduction and savings in time and FTEs.

We did not evaluate other options prior to implementing UiPath. It was decided and chosen by the organization and recommended by the Business Analyst.

We have created a workflow that is dynamic and reusable.

Overall, UiPath Studio is easy to use and navigate.

The primary use case is for a medical claims process automation using UiPath RPA.

• Streamlined the medical claims process. It reduced errors by 30 percent.
• Improved user productivity by 50 percent.
• Turnaround time for claims payment has been reduced from 120 days to 30 days.

It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting.

Optical character recognition for hand written documents could be improved.

I'm not using it myself. I'm working around it with consultants. I am in network IT. I have seen the product at work and tried it myself. It is sort of easy to use.

From our main systems, it integrates a platform for our citizens, sending them notifications.

We have released on time from the staff for IOPS, which is what they are going to focus on. We are leading in our country in this area. It is supposed to change our thinking about how we should work with newer process and how systems are thinking.

You can integrate it to do many things. We have a lot of different data that comes into it.

Studio needs to be more user-friendly, maybe it could be integrated with an AI.

We want to see more ways that we can use the product. We want to see more actual cases.

We haven't had that many problems. We have had more issues with the products integrating into it.

It does what it is supposed to do. We haven't had any complications in the less than two years that we have used the application, which is quite good.

Scalability-wise, it should meet our needs going forward.

I am planning to use the UiPath Academy going forward.

The application setup is easy, but the process can vary. 

We only use the technical support when we were renewing our license. The process could be easier, as there are a lot of steps.

We are set up for annual licensing and will be taking the time to renew.