UiPath Reviews

We used UiPath to improve PMO efficiency internally. We programmed the bot to match receipts to expense report listings based out of Excel in order to confirm accuracy for client billing. This was a process that previously required two levels of review and about seven hours per person to complete.

UiPath eliminated the need for two levels of review in our PMO process. This has significantly reduced the time it took to complete this activity and ensures the accuracy of billing. 

The training has been the most valuable to me. As a new user, I have found it easier to come up with ideas than it is to actually implement them. I have also used Blue Prism and have found that UiPath has been less difficult to use for me (probably because of the SharePoint base).

UiPath should work to improve the scalability of the operation. While I have not directly experienced issues in this area, colleagues of mine have mentioned that this has been an issue for an accounting reconciliation report they are working to implement UiPath into. The data was very large and the bot ended up crashing while they had ran it.

• Financial domain
• Excel automation
• SAP automation
• Citrix automation
• Usage of Orchestrator queues
• RE framework
• Automating password resets
• Security and governance
• Highly elastic scalability
• Work queues
• Rules-based exception handling
• Large group deployment
• Rapid development support
• Centralized repository for version control
• Execution logs and credentials.

• We have a lot of processes to be automated. UiPath helped us to be cost effective and time effective.
• UiPath provides us with high speed in case of implementation.
• Implementation speed which helps how fast can you automate
• Reusability and extensibility which is used to build modular automation and reuse at the workflow level, plus it extends UiPath's functionality via custom activities or various integration.

• Citrix recorder
• UI Explorer
• I used to connect using remote desktop and automated it using image automation. 
• The cloud deployment option is particularly attractive to some customers for its flexibility and scalability, along with customary thin client advantages. 

Those customers should determine if the RA provider offers a cloud service that scales automatically. The customer should go beyond that minimum and look for a provider whose architecture provides a proven integration track record with Citrix (including Xen) and other virtualization technologies, enterprise applications such as SAP (GUI and web), Oracle, Siebel, PeopleSoft, Salesforce.com.

Sometimes when working with operation leads, it’s hard to get them to focus on the concept, and also believe in the concept. For approval, it should run through all of your company’s major departments, ranging from investor groups to operation floor leads to finance to management. Processes that will be affected by the RPA should all be consulted as well, and all departments should be considered in the RPA implementation process.

Business solutions, not only IT related.

Improvement on repetitive activities, boring tasks, and error handling reduction.

A user interface for developers: You can develop something without being a programmer!

Typically, the best improvement of Microsoft tools embedded (as for Excel), and SAP could be very useful (but in 2018.4 there is an improvement on SAP BAPI).

Training with automation use cases including files manipulation, web automation and various desktop applications in the supply chain, HR activities, tax, and financial activities.

UiPath created many opportunities for our company to provide automation solutions for customers due to its powerful set of activities and features.

The Orchestrator and many activities such as those related to web automation and information identification within images (OCR), as well as the possibility of integrating external scripts and libraries within the software.

• Adding a "goto" feature
• Adding "run from this activity"
• Logging events/warnings to log files in order to follow the execution
• Simplify Orchestrator.

• Automation of a range of processes (35 at the time of writing).
• Utilizing UiPath in a banking environment. 

Processes include areas such as payments, financial crimes, HR, and customer service (middle office).

• Currently, 10 FTE of work has been moved to robots (nearly 10% of operations).
• The staff has been retrained from operations into RPA development roles.
• Improved consistency and cost-effectiveness of those processes.

Combination of the free academy and the graphical IDE with a large number of built-in activities. This creates a low bar to entry, allowing technically minded business users to get involved with the initiative.

UiPath is experiencing some growing pains in their support at the moment (some of this is due to the rapid progress of the tool, I suspect). From our timezone (GMT+10), support expertise has always been a bit of an inconvenience, with the best staff only coming online after our work hours.

We use it across all functions, but our major groups right now are accounting followed by tax.

There are man-hour savings. Some of that equals headcount reduction, but we've also been able to redeploy people to more value-add activities. It has met our expectations. We wanted to automate manual tasks and it has successfully done that, across multiple systems. I would rate the performance benefits at nine out of ten.

The most valuable feature is automating tasks that are highly repetitive, such as Accounts Payable. It is also easy to use.

I would like it to better handle updates from other systems, whether it's SAP or a website. That's the thing that we struggle with. Anytime a system changes, we have to go in and modify the code.

Stability has been an issue. It has taken about three months for a task to become stable. That was not a huge surprise, but anytime there's an upgrade of a website, things change on a website that we're using as part of the automation task, we have to go in and make those changes to the code.

It's very scalable. That's been a nice feature of the tool.

We have not used technical support.

Dive in and get going.

We have used UiPath RPA Academy training and we like it. It gets us about 80 percent of the knowledge that we need, and then we have a group of in-house folks that will teach people who complete a class how our policies and our procedures are rolled into the tool.

It's changing daily but we have about five developers. We have business users who are now being trained to do development. They're actually working on developing their own task now. In just a few months, we'll probably have 15 to 20 developers.

We've been pretty pleased with the product. The lack of stability is our biggest issue. There are external issues that cause that, so we're not surprised by it. We were expecting it, but that's the biggest issue.

Our primary UiPath use case is reconciling data and getting data from the web and writing to either Excel or our system. The automations are very reliable. 

Task Capture is quite a helpful feature because it is easy to design a process flow with it. All you have to do is just capture it and then do the manual process. It then gives you the process flow and the process definition document, PDD, so it saves you a lot of time.

The database connectors I found are not fully free and expire after 30 days. That is something I would like looked at for MongoDB specifically. With regards to this, I was working on a project that needed a robot to read data from a MongoDB database. To achieve this, I used the CDATA ODBC driver because I couldn't find a direct Activity to achieve this from Studio. See the link to the CDATA ODBC driver for UiPath here https://www.cdata.com/kb/tech/...

It would also be great to have UiPath Insights included in the free Orchestrator. The Insights module is currently only available for paid licenses. It would be great for developers to have it included in the free version because then we could try it out. 

I have been using UiPath since May 2018, and have recently worked with UiPath Process Mining. I am currently not very actively using this tool because the projects I'm on at the moment are using Power Automate. However, I do look at it once in a while.

UiPath is quite stable. I have not seen any inconsistencies come up because even exception handling is well set up in case of bad themes. Transformational processes are well managed, including exceptions, so that adds to the stability. Also, you can scale out from one bot to tens of thousands, so automation is quite easy with UiPath.

Very scalable

The initial UiPath setup is straightforward. You just go on the cloud, create an account, and you get the Orchestrator right away. From there, you can download the Studio. So once you build the automation, you just publish it from the Studio and you can run it. It's a very seamless process.

There is no need to hire an external team. You can do everything yourself. Also, the forum is quite busy and active. You can get a lot of helpful material there.

I cannot give actual figures, but I have seen a return on investment especially in processing invoices. It used to take us a week to read certain invoices into Excel but now it takes us only a day. So we are saving five Mondays in a week and 30 or 40 a month. 

From what I hear, UiPath's licensing costs are a bit high, but I can't evaluate that information because I haven't actually experienced the cost. We are using a free version at the moment. A good thing about the Community Edition is that they allow you to deploy even as a company as long as revenues are below $5 million I think.

I recommend automating the small processes in the Community Edition. This is the best way to evaluate how scaling would go within your organization. 

It is also important to fully understand what you want to automate. I also recommend trying the Process Mining feature to make sure you are able to pick up areas of automation within the organization's processes before committing to paying for automation. 

I have worked in many industries and domains like healthcare and finance. I have automated web-based applications and Email automation.

Automated an end-to-end process that starts with the user raising a request in BMC Remedy. It handles requests for respective Roles in the GRC System of SAP. This process includes identifying the Request number from the BMC remedy Ticket. The BOT identifies respective control owners for requested roles and requests the controlling owner for their approval. Then BOT performs the Approval/Rejection process accordingly.

UiPath has improved my organization in many ways. With the help of UiPath, we were able to automate our mundane and repetitive tasks and this has saved us lots of time. Also, it has enhanced our productivity and reduces the error rate. We were able to complete our tasks as per client requirements.

Orchestrator is the feature that allows making use of robots for remote location systems. The work queue is the added advantage to maintain the bot data.

The inbuilt RE Framework makes development easier and fast.

UiPath helped me to automate the various complex and mundane processes. You can also run your Python and .NET code in UiPath, which makes the development easy.

The UiPath interface is very user-friendly and also it is easy to learn and use.

There are many online certifications in the UiPath Academy, so it helps the user to become a certified developer and learn everything from the online courses.

Support from the UiPath community is very good.

There are some problems with selectors and in PDF extraction so it could be improved a little bit.

There is a bug in UiPath that occurs when the URL of the web page changes. We are unable to scrap the data from that application page.

The Community Edition is not stable, so end-users working on the Community version may find some errors or issues when using this tool. Also, debugging is not as expected. A lot of issues occur during debugging.

I have been working on UiPath for one and a half years.

UiPath is good stability-wise. I have had a great experience with UiPath.

I find that the scalability of this tool is very good.

Support from UiPath technical community is very good and the response time, I would like to say, is very prompt.

We did not use another RPA solution prior to UiPath.

I was not involved in the Setup part. I had a team for this but as per my understanding, this tool is easy to setup.

I have implemented this through the in-house team.

We did not evaluate other options.

UiPath is a very complete software and allows you to make different robots depending on the system. Its main function is to save time and automate project management, which it does very well. It allows you to remove software and in this way, you will return to Create them but automated so that artificial intelligence (AI) can work correctly. It collaborates with employees.

It is possible to automate, for example, Excel files so that the forms can be filled automatically and not manually.

Overall, I am very happy and I recommend it.