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reviewer1039119 - PeerSpot reviewer
Works at a financial services firm with 5,001-10,000 employees
Real User
It can input and retrieve data in and from the UI of almost all the desktop and browser-based applications

What is our primary use case?

The primary use case would be automating repetitive human tasks: read emails to get data, then login to the specific application and select other data based on the email received and reply to the initial email.

The secondary use case would be integration between legacy software.

How has it helped my organization?

It has given back time to the employees, to focus more on tasks that would require creativity and decisions that are not binary.

What is most valuable?

It can input and retrieve data in and from the UI of almost all the desktop and browser-based applications. This feature would give you a way of interacting with applications that would trigger all the logic behind the user data, compared to DB integration, which would require more effort to have the same result.

What needs improvement?

They should define a yearly baseline build version that would support the next features without having to upgrade all the time.

Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

What you can observe is the stability of UiPath Studio. Sometimes, there are issues with debugging or changing Windows sessions between devices, but the robot running is not affected.

What do I think about the scalability of the solution?

There are no differences in using one robot or 70 so far.

How are customer service and support?

The support response time is good for critical issues.

Which solution did I use previously and why did I switch?

UiPath is our only solution for RPA from the beginning.

How was the initial setup?

It was easy to set up in terms of high-density robots and disaster recovery. Everything is "click to install".

What about the implementation team?

Development is done in-house.

What was our ROI?

I don't have access to this information.

What's my experience with pricing, setup cost, and licensing?

Easy to set up, and now the licensing is more straightforward.

Which other solutions did I evaluate?

We were looking into UiPath, Blue Prism and Automation Anywhere to start RPA development.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1031583 - PeerSpot reviewer
Works at a comms service provider with 10,001+ employees
Real User
Easy installation, maintenance, and competitive cost

What is our primary use case?

Reformulate simple processes such as API access and virtual environments, e-mail access, spreadsheet completion and systems.

How has it helped my organization?

  • Positive impact on ROI
  • Process control and integrity of information
  • Reduction of expenses and reduction of procedural errors.

What is most valuable?

  • Easy installation, maintenance, and competitive cost
  • Active community, forum, and academy with resources for individual user development.

What needs improvement?

- Arguing between scopes and activities is still confusing.

The mode of argument transfer of a scope (or activity) is done by a screen where a variable is indicated as output to which the subsequent activity (or scope) is indicated as input. In large projects, these arguments need to be identified in an easy, fast and unquestionable way. Assigns a variable value to then assigns that variable to the output argument, and then assigns an argument as input to another activity. I think this transfer should be done in the panel of variables and not in the properties of the activity



REFramework is good, but still very rigid.

REframework is a good template but besides being very generic it is also rigid with respect to error handling. Basically follows the default entry> processing> output which does not encompass part of the applications in RPA, we must remember that the tool is for scripting and falling into the programming vices is a mistake. Overall it is a good way to start processes but during development it will be completely changed

For how long have I used the solution?

Less than one year.

Which solution did I use previously and why did I switch?

We used a free application with few features.

What was our ROI?

A complete and agile solution for companies of any size.

What's my experience with pricing, setup cost, and licensing?

Easy installation and maintenance with lower costs than practiced in the market.

Which other solutions did I evaluate?

I studied all three major RPA markets, "Automation Anywhere" and "Blue Prism".

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Real User
It can work with all the Microsoft solutions to automate work

What is our primary use case?

Automating the manual work such as daily work like data entry jobs, accounting work, storing in Excel and filtering the mail.

How has it helped my organization?

By working fast and getting new knowledge of RPA with the help of this tool. It reduces the human cost. 

Getting the mails, filtering that and downloading the required PDF and scrapping the necessary details from that, then updating it into Excel. After that, the saved data is updated on the website using Excel. Then giving the acknowledgment to the client, the process is completed or not. Using this overall, three hours of work will be completed in half or one hour.

What is most valuable?

It can work with all the Microsoft solutions to automate the work without any problem. After a one-step installation and day-by-day automation, it is improving the process.

What needs improvement?

It has improved the Citrix environment with the introduction pre-release of computer vision which can manage the total control of the image to indicate as a text and all the content. But the OCR engine still needs improvement; it may be in the next release.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Use in a stable website.

What do I think about the scalability of the solution?

than a human.

How was the initial setup?

Easy to install the application using "creating an account"   website.

What's my experience with pricing, setup cost, and licensing?

The license cost is has a community edition.

Which other solutions did I evaluate?

No.

What other advice do I have?

Don't use the recording for full automation because the 1000-time process records will be developed too slow.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
RPA Developer at a tech vendor with 51-200 employees
Real User
Its forum is awesome, and we can find solutions to every problem from there

What is our primary use case?

I'm working in the banking sector, and as we all know, there exist many repetitive tasks which are actually done by human workforces. I'm automating them with UiPath

Accuracy, time and cost are the benefits I've figured out from my experience.

How has it helped my organization?

UiPath is a wonderful platform which helped me with automating many of the repetitive tasks including data entry, file processing, document classification, and many more like that.

What is most valuable?

As a software engineer, the features I felt the most valuable are given below:

  • Version control
  • Python support
  • Time-saving
  • The wide knowledge base on the internet. 
  • The UiPath forum is awesome; we can find solutions to every problem from there. 
  • It has nice support too.

What needs improvement?

The product and its documentation are very easy to understand and helpful, but I found some difficulties when dealing with the licensing. I hope they would make that clear as soon as possible. 

Then next thing to improve is the option to add activities into the work pane without using a mouse — actually, via real coders like keyboards only. So, adding more shortcuts would be helpful.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Highly stable.

What do I think about the scalability of the solution?

It has a very scalable and easy solution, both in licensing and infra setup.

How are customer service and technical support?

Support with a good knowledge base.

Which solution did I use previously and why did I switch?

No, this is our first solution, and we chose it after a long time market study.

How was the initial setup?

They are providing full support for setup, which includes Webex support too.

What about the implementation team?

In-house.

What was our ROI?

I think the ROI is more than 100%.

What's my experience with pricing, setup cost, and licensing?

I think when comparing with other products, UiPath has a flexible and simple licensing option, and their pricing is also good.

Which other solutions did I evaluate?

Yes, we have tried some proof of concepts with other software like Automation Anywhere, Kryon, etc.

What other advice do I have?

They are also introducing AI/ML to the product. It's time to start using this so we can grow with them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1000650 - PeerSpot reviewer
Works at a tech services company with 10,001+ employees
Real User
Invoking VB.NET/C# code is one of the major features over other RPA tools

What is our primary use case?

I have been working as a UiPath RPA developer for two years and three months. Using UiPath, I have provided more than 20 solutions over six different projects. UiPath was one of the leading RPA tools and it will be easier to develop when compared to other RPA tools.

How has it helped my organization?

UiPath has done a huge impact for our customers by replacing the linear jobs with robots. Tasks done by robots were fast and highly efficient.

What is most valuable?

Invoking VB.NET/C# code is one of the major features over other RPA tools. And recently, UiPath has implemented Citrix native automation for virtual machine automation which is an exceptionally great feature.

What needs improvement?

So far, UiPath has been good in every area. I would like to get more features in ML-related activities. ML will be the future for processing free text. Like for example , while processing free text from the customer comments, using uipath we cant extract the required data from the free text. Incase if you got ML related activities then it will be easier to provide the solution using UiPath

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Analyst and Process Consultant, Test Lead at a tech services company
Real User
Enables flexibility to use attended or unattended robots on desktops and cloud

What is our primary use case?

  • Automatic filling of web forms for request of services
  • Searching customers' and providers' information on government websites (to validate registration numbers and expiration date).

How has it helped my organization?

It offered us a new perspective for business processes improvement, looking not only for cost reduction but better accuracy and customer experience.

What is most valuable?

  • The Studio tool: an environment for development with a lot of components.
  • Easy to test or simulate the process.
  • Flexibility to use attended or unattended robots on desktops and cloud.

What needs improvement?

The solution architecture should be reviewed to offer more opportunities to small companies or small entry level projects. For example, they could accept SQL Server Express Edition or other open software database engine; and allow all components installed in only one server, at least up to 10 robots.

For how long have I used the solution?

Still implementing.

What do I think about the scalability of the solution?


How are customer service and technical support?

They offer a lot of resources before you have to call them: great written material, videos, training courses and a forum.

Which solution did I use previously and why did I switch?

No, only evaluate.

How was the initial setup?

Initial setup is not complex. You can start learning to use the Community version of Uipath  Studio, before deploy production environment.

What about the implementation team?

In-house.

What was our ROI?

The ROI was not calculated.

What's my experience with pricing, setup cost, and licensing?

Uipath is competitive when you have hundreds of robots, but it is expensive to small companies or entry level projects up to 10 robots.

Which other solutions did I evaluate?

WDG (Brazilian solution)

YANK (Brazilian solution)

AUTOMATE

What other advice do I have?

The Community Forum and the Academy are great resources to get users experiences and support and should be consulted before starting new projects. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Consultant at a tech services company with 10,001+ employees
Real User
It's easy to use and easy to pick up due to the low code functionality

What is our primary use case?

Creating proof of concepts for Oracle product integrations and form filling for clients. We are also in the works of using it to automate expenses in-house.

How has it helped my organization?

UiPath has helped us link legacy Oracle systems that have little connectivity through other integration methods. We are on our way to being able to link UiPath with machine learning and artificial intelligence to automate expenses.

What is most valuable?

The ease of use and how easy it is to pick up due to the low code functionality. The Orchestrator is also invaluable.

What needs improvement?

Making variables easier to find, perhaps integrating a "recommended variable" section for functions, and to filter variables better.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer991953 - PeerSpot reviewer
Consultant at a financial services firm with 10,001+ employees
Real User
The features of this tool are really awesome to use and very helpful to automate tasks

What is our primary use case?

To automate the manual tasks at my workplace. Using this tool, we can quickly develop automations.  

How has it helped my organization?

At my workplace, I developed three automations which saved a lot of efforts and avoided manual interventions. We saved thousands of manual efforts.

What is most valuable?

  • Screen scraping
  • Data scraping
  • Web recording, etc. 

The features of this tool are really awesome to use and very helpful to automate tasks.

What needs improvement?

There are no cons I found in this tool. A free license would help everyone to learn about this tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.