Our primary UiPath use case is reconciling data and getting data from the web and writing to either Excel or our system. The automations are very reliable.
Co-Founder at Beta Edge Technology Limited
Easily pick out process bottlenecks, inefficiencies and areas that can be automated.
Pros and Cons
- "Transformational processes are well managed, including exceptions, so that adds to the stability. Also, you can scale out from one bot to tens of thousands, so automation is quite easy with UiPath."
- "It would also be great to have UiPath Insights included in the free Orchestrator. The Insights module is currently only available for paid licenses. It would be great for developers to have it included in the free version, because then we could try it out."
What is our primary use case?
What is most valuable?
Task Capture is quite a helpful feature because it is easy to design a process flow with it. All you have to do is just capture it and then do the manual process. It then gives you the process flow and the process definition document, PDD, so it saves you a lot of time.
What needs improvement?
The database connectors I found are not fully free and expire after 30 days. That is something I would like looked at for MongoDB specifically. With regards to this, I was working on a project that needed a robot to read data from a MongoDB database. To achieve this, I used the CDATA ODBC driver because I couldn't find a direct Activity to achieve this from Studio. See the link to the CDATA ODBC driver for UiPath here https://www.cdata.com/kb/tech/...
It would also be great to have UiPath Insights included in the free Orchestrator. The Insights module is currently only available for paid licenses. It would be great for developers to have it included in the free version because then we could try it out.
For how long have I used the solution?
I have been using UiPath since May 2018, and have recently worked with UiPath Process Mining. I am currently not very actively using this tool because the projects I'm on at the moment are using Power Automate. However, I do look at it once in a while.
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UiPath
December 2024
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What do I think about the stability of the solution?
UiPath is quite stable. I have not seen any inconsistencies come up because even exception handling is well set up in case of bad themes. Transformational processes are well managed, including exceptions, so that adds to the stability. Also, you can scale out from one bot to tens of thousands, so automation is quite easy with UiPath.
What do I think about the scalability of the solution?
Very scalable
How was the initial setup?
The initial UiPath setup is straightforward. You just go on the cloud, create an account, and you get the Orchestrator right away. From there, you can download the Studio. So once you build the automation, you just publish it from the Studio and you can run it. It's a very seamless process.
What about the implementation team?
There is no need to hire an external team. You can do everything yourself. Also, the forum is quite busy and active. You can get a lot of helpful material there.
What was our ROI?
I cannot give actual figures, but I have seen a return on investment especially in processing invoices. It used to take us a week to read certain invoices into Excel but now it takes us only a day. So we are saving five Mondays in a week and 30 or 40 a month.
What's my experience with pricing, setup cost, and licensing?
From what I hear, UiPath's licensing costs are a bit high, but I can't evaluate that information because I haven't actually experienced the cost. We are using a free version at the moment. A good thing about the Community Edition is that they allow you to deploy even as a company as long as revenues are below $5 million I think.
What other advice do I have?
I recommend automating the small processes in the Community Edition. This is the best way to evaluate how scaling would go within your organization.
It is also important to fully understand what you want to automate. I also recommend trying the Process Mining feature to make sure you are able to pick up areas of automation within the organization's processes before committing to paying for automation.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Writer at a cloud solution provider with 51-200 employees
Saved me significant time on a weekly basis and averted the need to hire someone to do mundane tasks
Pros and Cons
- "The desktop Assistant tool provides a personal automation launchpad so that you can easily access and run automations. That's important because you don't have to go to someone every time you face a problem, or every time you have to run an automation process. It helps make you independent so that you can do your own tasks."
- "It was quite new for me and it took time to adjust to it and understand it. At times, some processes took longer with the tool, initially. But when you do them on a regular basis, you understand it better and it takes much less time. Setting up the systems could be difficult initially. It would be better if it were more user-friendly for non-technical users."
How has it helped my organization?
We used to maintain a lot of Excel sheets for lead generation and other activities. UiPath helped us to automate those processes and clear our workloads so that we could focus on other main tasks.
It saved a lot of time on tasks that could be quite redundant. Fetching data and maintaining the machines and regularly updating them. That's the only thing that I was using it for. Using UiPath saved me about 10 to 12 hours on a weekly basis.
It allowed me to delegate mundane tasks to personal automations and to focus on more important tasks. By not having to do tasks that don't add value or skills, I could focus on tasks that were more important and that added value to my skills or targets. That brings much more satisfaction.
Also, the ability for employees to delegate mundane tasks to personal automations meant that we did not have to hire a person dedicated to doing those particular tasks. We could use the tool to do those tasks. It helped save those costs. On that front it helped in business operations.
UiPath was quite useful in terms of getting data from thousands of webpages online and arranging it in a predefined format. You can easily create robots and define operations in UiPath.
What is most valuable?
I come from a non-technical background. You need a little bit of technical knowledge to use it. We had a demonstration of how to use the platform, but it's easy to use. It helps in automating tasks which otherwise you would have to do manually.
The desktop Assistant tool provides a personal automation launchpad so that you can easily access and run automations. That's important because you don't have to go to someone every time you face a problem, or every time you have to run an automation process. It helps make you independent so that you can do your own tasks.
Other things I like about it include:
- Its dashboard is quite easy to use and you don’t need to have a programming background to understand it.
- You can record screens in Excel and download it from the cloud.
- You can also get quite a load of data from the web and use it for your processes without any manual effort.
What needs improvement?
For me, it was quite an effective tool because I hadn't used any automation tool previously. It was quite new for me and it took time to adjust to it and understand it. At times, some processes took longer with the tool, initially. But when you do them on a regular basis, you understand it better and it takes much less time. Setting up the systems could be difficult initially. It would be better if it were more user-friendly for non-technical users.
For how long have I used the solution?
I used UiPath for less than one year.
What do I think about the stability of the solution?
It's quite stable and reliable. We had no issues.
How was the initial setup?
I wasn't involved in the initial setup of UiPath in our organization, but I think it took less than a month to deploy it. It's also an ongoing process after deployment. There are a lot of things that need to be done.
About 10 to 15 people were using it in our organization. The users were mainly in IT where they were using it for central management and other automation purposes.
What was our ROI?
The fact that we didn't have to hire a resource specifically for doing certain tasks is how the ROI could be calculated. It also saved time for the existing employees.
What other advice do I have?
There is a trial version available. You can go for the trial version first and then buy it and scale it per your needs. Try this tool. Go for it. It's definitely worth a try. If yours is a large organization, try the Community Edition first to get the hang of it. After that, move on to its Enterprise version.
What I learned from using UiPath is that there are tools available in the market that can essentially make your life a lot easier. You don't have to worry about doing certain tasks, maintaining them, continuously updating them. Their backups are always available, even if you lose something. They are always easily accessible on any device.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
UiPath
December 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
825,661 professionals have used our research since 2012.
Works at a consultancy with 501-1,000 employees
Easy to use and proficient at extracting structured data, saving us from wasting time on manual review
Pros and Cons
- "The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create."
- "The ease of sharing the bot to different users is something that should be improved."
What is our primary use case?
We work with third-party recruiting software to organize candidates and track applicants. We utilize the bot to pull information from these pages and organize it and run actions.
Utilizing the bots to screen resumes helps prevent time being wasted on initial tasks around recruitment.
How has it helped my organization?
It has saved countless hours of manual review which frees up resources for other internal initiatives. We are able to better recruit candidates, which makes us a more efficient organization from the ground up, with better resources at our disposal for different projects.
What is most valuable?
The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create.
UiPath is intuitive and easy to use. Other systems don't have the ease of use that UiPath has. My organization has worked with its competitors and have not liked the results.
What needs improvement?
The ease of sharing the bot to different users is something that should be improved.
Something of "cloud" capabilities would be a useful inclusion. We live in a time where remote work is essential and we should be able to access and run the bot from anywhere.
Typically, you can run these processes in the background but it slows down the computer.
For how long have I used the solution?
We have been using UiPath for less than a year.
What do I think about the stability of the solution?
There are lots of updates but it is a stable solution.
What do I think about the scalability of the solution?
In terms of scalability, this is the best automation system I have worked with so far.
How are customer service and technical support?
My suggestion is to use the forums at https://forum.uipath.com/
Which solution did I use previously and why did I switch?
We did use another solution prior to UiPath but it didn't have the functionality that we were looking for. Also, it was not intuitive.
How was the initial setup?
The initial setup is straightforward. Buy the license, download the software.
What's my experience with pricing, setup cost, and licensing?
My advice is to try the system out with the Community Edition first.
Which other solutions did I evaluate?
We have looked at a wide variety of automation tools.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Robotics & Process Efficiency Manager at Ageas
A powerful and easy-to-use solution for fast process automation
Pros and Cons
- "The most valuable features of this solution are that it is powerful and easy to use."
- "The operations need to be improved."
What is our primary use case?
Our primary use is RPA in insurance.
How has it helped my organization?
This solution has given us the fast automation of processes.
What is most valuable?
The most valuable features of this solution are that it is powerful and easy to use.
What needs improvement?
The operations need to be improved.
For how long have I used the solution?
I have been using this solution for two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head RPA and Quality Engineering
Improves our organization with efficient and accurate data processing
Pros and Cons
- "UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing."
What is our primary use case?
The primary use case of this solution is to generate a report by scraping data, filtering it and combining the data for input to another system.
How has it helped my organization?
UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing.
What is most valuable?
The most valuable feature is the unattended robot, it adds a lot of value. Besides, there are certain situations where attended robots are employed to perform specific tasks.
What needs improvement?
Making improvements in the processing speed would be a good idea. I have experienced that sometimes during the development of robots, it becomes prolonged and unresponsive. Also, sometimes errors pop out of nowhere for already working simulations. This is not a significant limitation, but it would be nice if these instances can be eradicated.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CISO at Siminj
The product is easy to use and has exceed our expectations
Pros and Cons
- "The most valuable feature is its time savings."
- "They need to improve features around legacy systems."
What is our primary use case?
We use it for customer-facing and internal processes.
What is most valuable?
The most valuable feature is its time savings.
The product is easy to use and has exceed our expectations. We have a mixture of technical and non-technical people.
What needs improvement?
They need to improve features around legacy systems.
We currently lack in experience. Hopefully, after another year, we will be more experienced with the product.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
UiPath has been stable all the way through. We have not experienced any issues.
What do I think about the scalability of the solution?
It scales very well.
How are customer service and technical support?
The technical support has been good to work with for the few cases that we had to raise.
How was the initial setup?
The initial setup was pretty straightforward. Including the Orchestrator, the setup took one to two months.
What was our ROI?
We have seen ROI. It has eliminated human errors and saved time for other teams at the company.
Which other solutions did I evaluate?
We looked at Blue Prism and two other vendors. Based on our comparison, UiPath was the better solution with better licensing.
What other advice do I have?
My team uses the UiPath Academy and find it good and helpful.
Automation in our business is a new thing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
Web scrapping for us is the best tool so far
What is our primary use case?
We use it for price quotes on the internet, looking for the best cost benefits for our customers after researching our thefts, creating a table and sending the data by email to the customer.
How has it helped my organization?
With the creation of the project mentioned above, we were able to reduce the cost of our client to acquire materials, besides the agility of being able to do everything very fast.
What is most valuable?
Web scrapping for us is the best tool so far, as well as data scraping. We have obtained many good results, and in the near future with these databases, we have the intention to move towards some possible interaction with big data.
What needs improvement?
Unfortunately, the work with PDFs that contain an image still has very bad recognition and needs to be studied for a way to improve this function which is very important for anyone who works with files of that format.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech consulting company with 1-10 employees
The web recorder has been a great help when it comes to automating tasks over the internet
What is our primary use case?
The main request of our clients is the integration with the SAP system and specific tasks of email, like sending and downloading of NFS.
How has it helped my organization?
With the automation of the tasks, we have significantly increased the production of our clients, with robots running 24/7.
What is most valuable?
The web recorder has been a great help when it comes to automating tasks over the internet. The selector is perfect, and it recognizes with mastery all the information that is shown.
What needs improvement?
I think they should give a review on the recognition of text in the PDF files. It can not read a whole file, and that delays the work it has too much.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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