UiPath Reviews

To automate existing mundane tasks in the current project.

Report automation, ticket automation, and browser automation are what we have achieved through this tool.

It has saved us 100 hours monthly. Employees are freer to take up challenging tasks and spend more time on productive work.

• The recording feature
• Data scraping
• Drag and drop
• Browser capabilities
• Help topics.

The community forum has really helped a lot.

• To be more cost-effective since Orchestrator is costly for mid-level markets and poor countries.
• To add more challenging automation tasks to overcome competitors.

Very stable and fast processing.

Nothing is impossible for UiPath. They will outrun AA/BP for sure.

Very good. Polite and helpful. Excellent service.

N/A.

Straightforward.

In-house, through the UiPath website.

100 hours saved, plus $1000 saved monthly.

Setup is really easy, and licensing is a bit on the higher side.

Yes, Automation Anywhere and Blue Prism.

Bring down the licensing costs.

Automating the manual work such as daily work like data entry jobs, accounting work, storing in Excel and filtering the mail.

By working fast and getting new knowledge of RPA with the help of this tool. It reduces the human cost. 

Getting the mails, filtering that and downloading the required PDF and scrapping the necessary details from that, then updating it into Excel. After that, the saved data is updated on the website using Excel. Then giving the acknowledgment to the client, the process is completed or not. Using this overall, three hours of work will be completed in half or one hour.

It can work with all the Microsoft solutions to automate the work without any problem. After a one-step installation and day-by-day automation, it is improving the process.

It has improved the Citrix environment with the introduction pre-release of computer vision which can manage the total control of the image to indicate as a text and all the content. But the OCR engine still needs improvement; it may be in the next release.

Use in a stable website.

than a human.

Easy to install the application using "creating an account"   website.

The license cost is has a community edition.

No.

Don't use the recording for full automation because the 1000-time process records will be developed too slow.

Organizational internal processes automation — especially in areas of operation and admin (back-office).

I believe that UiPath opened topics of RPA and AI/ML in our company (which consequently led to a shift and much stronger orientation of our company — globally — towards technologies and technological areas like software development, the blockchain, IoT, etc.). I believe that this role ("enabler" role) was crucial and also helped tremendously in raising overall 'digital'/'ICT' and 'programming/integration concepts' awareness company-wide. You might agree that the impact of this scale might be much higher and more important than any time and costs saved by actual automation.

UiPath Studio as a whole (the very 'core' component of the entire platform) allows you to concatenate all the different pieces/actions/sources you need — and doesn't matter which one that is (API, web, database, legacy system, OS application, email, or anything else like Excel, data transformation or even OCR).

Also, I'd like to highlight Academy (and e-learns) — it's very good and provides you with everything necessary you need to know.

2018.3 and 2018.4 releases made a huge leap in terms of functionality — we're not missing anything currently.

Good.

Very good (up to 10k robots — definitely OK).

Very good.

No.

The entire Orchestrator setup is a bit tricky (a lot of different components — Kibana, Elasticsearch, URL Rewrite, PowerShell scripts), but we had guidance and description on the web which is also very good.

In-house.

One year.

Strategic partnership might bring you a significant discount (it also depends on the size of your company and future potential of the vendor — your business cases).

Yes (Kofax, Blue Prism).

We use UiPath to test automation for asset management, wherein we found it can help us to reduce the time and increase data accuracy.

We have many manual processes internally, so we decided to start evaluating UiPath for automation. We know that automation will help us to be more efficient and accurate.

Browser automation and schedule jobs which are the main activities that require manual work or visual validations by the users.

When using UiPath Studio sometimes I felt lost when trying to locate specific activities, so probably will be a good idea to improve the icons beside the activities, so I can remember easily.

We primarily use the solution for interactions with customers. For those coming through the contact center, we are automating responses and actions.

The solution has improved the company in that when a customer needs to come in and have a consultation with an agent, it opens up a video conference to actually see the other end of the product, the full consultation, instead of being described over the phone. It makes the meetings much more effective.

One of the most valuable aspects of the solution is that we are able to automate a process that doesn't have an easy API or integration. It’s an easy way to complete an outcome without having to read another application.

I have seen a reduction in human error. The assumptions that agents were making previously via verbal communication compared to actually physically seeing something are now completely different.

UiPath has freed up employees' time. I don’t have the exact metric in relation to that, however. Also, this additional time has enabled employees to focus on higher-value work. We’re not chasing issues that can be seen physically, instead of trying to gain understanding by going back and forth via calling or email or chat.

It’s my understanding that UiPath has saved our organization money.

I have used UiPath's Academy courses. It has helped a lot in terms of helping users to understand the whole process. It goes under the hood to help users figure out how everything gets applied and then how we can write code as well. It gives a solid direction of what it takes to be a good developer.

There are definitely some changes I would like to see. I’d like to see, for example, more note code for applications. Some of the complexity of the scripting is hard. If note code was there, it would be easy to just scale it.

I've been using the solution for five to six months.

The stability so far has been good. We just have got to make sure that we don't change anything on the back end and adjust it. Right now, it's a critical path that we need to be aware of in needing adjustments. It offers a great interchange.

Scalability is good in terms of adding more RPA processes across the board. There's also a question of, when things change and adjust, how it reacts to those changes. Scalability can cause issues.

Right now, the number of people who use it in the organization is small. There are
maybe three or four engineers. It's used at a high level. There are more in-depth engineers that are involved with it.

Technical support has been pretty good for asking questions and giving responses. I'm not sure anyone would get a perfect ten out of ten, however, they are good. To be perfect, support would always have to have an answer and do all the work for me. 

The solution was chosen when I was brought on board. I'm not sure what was used previously.

That said, I am familiar with other RPA solutions. For example, Blue Prison is more foreign to me, compared to UiPath. Automation Anywhere seems very familiar from what I have seen, however, I don't really have a good understanding of all the theory, technically, except in terms of UiPath.

The initial setup started off as straightforward, however, it can easily get complex. For example, not knowing the other applications and what it takes to interact with them will make things a bit more complicated. Also, the APIs versus actually scripting information, especially when you're talking databases or backend reports, et cetera, gets complicated.

Our deployment took three months.

The CTO and development team were involved in the process of implementation.

We deployed the solution ourselves, internally.

We have yet to see an ROI, as we just started using the product.

The pricing, in comparison to others in the market, is fair. 

We don't scale that big. If we scaled larger, we might have different opinions about pricing. 

We have the solution on the cloud. It hasn't affected our footprint too much as we haven't really integrated too much at this point.

We use a mix of attended and unattended automation, however, for the most part, it's attended.

I would advise companies to train as many people as they can through the training portal and provide simple boxes and procedures to execute on things that are scalable components.

I'd rate the solution at a seven out of ten. A perfect ten can't happen. However, I'd rate it at a seven due to the fact that it's got the possibility of the cloud, which is great. While I don't have a problem with scalability, there's an issue around how much more it is going to cost. There's a question around scaling and ROI and if it is worth it. 

I actually went for a powerup automation hackathon conducted by UiPath, which gave me the idea to implement this in my organization. I used the product, experienced it, and I'm here. UiPath reduced a lot of manual work and I am getting positive reviews from the company.

UiPath has helped with automation to categorize emails, text capturing to get detailed information about the organization, and reduced manual work a lot which can't be said explicitly. We even tried to used UiPath as a testing tool, and it helped speed development for the project.

The most valuable features are Excel Sheet manipulation operations and the Data Scrapping Wizard.

It provides for easy implementation of the project, where we can easily develop without coding, and there is well-defined process management in the orchestrator.

I can easily get support from the UiPath forum and through the mail.

I would suggest that UiPath be released for use on other platforms.

Almost a year I am using UiPath, well developed.

Previoiusly, we did not use any other solution, this is the first.

The new version is good. It met all of the requirements and more features have been added.

UiPath Studio has improved a lot, testing the custom activity. Previously, UiPath would get a few errors while developing the project, but now it's completely gone.

The new user interface is integrated with Orchestrator and it is awesome.

Our primary use is RPA in insurance.

This solution has given us the fast automation of processes.

The most valuable features of this solution are that it is powerful and easy to use.

The operations need to be improved.

I have been using this solution for two years.

I have tried the RPA tool for the first time and I already love it. How easy it is: you can do all of the daily tasks which you repeat at one click. 

Primary use case: educational purpose and automation for content writing.

Secondary use case: additional content writing and data scraping.

 In our institution, we have to submit a weekly report for the tasks we perform daily. It is very easy to scrape the tasks we do from our academic portal and embed to the report.

Now we can make more assignments and content. On running a robot with a keyword, it writes the content and we just have to sit back.

• Data scraping and web automation
• Citrix automation
• Easy integration with all windows applications.

1. Community
2. Own software stack exchange platform
3. UiPath Go! should be more reachable to developers.
4. Incentives should be given on publication on UiPath Go!