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Real User
Desktop automation features and API services are valuable features

What is our primary use case?

  • Accounts payable and accounts receivable
  • Automating the process of extracting data from vendor invoices and onboarding it to the company's financial application.

How has it helped my organization?

  • It's easy to use and develop the solution, and simple to deploy. 
  • It's way too expensive for small or mid-tier organisations.

What is most valuable?

  • Desktop automation features and API services
  • Email services
  • Third-party vendor integrations, and
  • The community.

What needs improvement?

Pricing and addition of new cutting edge features which it misses from its competitors. If the pricing of the tool is reduced, it would be a big sell for the company.

Buyer's Guide
UiPath
February 2025
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,319 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Managing Engineer at Carrilho Engineering
Real User
Lots of training and learning material are available, including an online academy

What is our primary use case?

UiPath has been working great for us in automating processes where data needs to be manually fed into one application and the result transposed to another one.

How has it helped my organization?

Data entry and data transfer between applications is a slow and error-prone process when done manually. RPA is a great solution to this problem. We're using attended automation for this, but productivity has increased by a factor of 10.

What is most valuable?

  • Ease of use
  • Lots of training and learning material available, including an online academy
  • Quick learning curve for developers, with great templates
  • Wide application support (both native and web-based)
  • Frequent delivery of new features and bug fixes
  • Great pricing when considering the productivity gains.

What needs improvement?

Developers complained about UiPath becoming slow when developing complex processes. This only happens when developing, not when running the automation, so we solved this by boosting developers laptops with more RAM.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
February 2025
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,319 professionals have used our research since 2012.
PeerSpot user
RPA Developer at TRIARQ Health
Real User
Enables us to easily fetch large data from the website

What is our primary use case?

We are developing automation for healthcare claims, insurances, and billing. We are using UiPath for Citrix cloud, web, and desktop automation. We saved 60% FTE by using UiPath.

How has it helped my organization?

UiPath is an RPA tool which provides rapid process automation development as compared to other tools and technologies. UiPath provided a platform for interoperability of web, desktop and cloud environment, so we are able to make connections using UiPath.

What is most valuable?

  • Data scraping is a rich feature UiPath provided: We can easily fetch large data from the website. 
  • Citrix automation allows us to automate cloud-based applications.

What needs improvement?

  • Provide detailed and prescribe 'Debug Mode' i.e Run from step like other debugger and Very useful 'Simulate click' needs to make more stable in next version.
  • Cognitive and machine learning features should add to make intelligent automation in Uipath.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
I.T. Manager at Universidade Aberta
Real User
Valuable drag-and-drop feature and no coding required for process setup

What is our primary use case?

  • Using it on internal processes.
  • Using it for the development of new processes, from an academic point of view.

How has it helped my organization?

It helped my students to understand what an RPA is.

What is most valuable?

Drag-and-drop, and no coding for process setup.

What needs improvement?

Cognitive services.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Easy to use and has saved time for the employees that are using attended robots

What is our primary use case?

We are using this solution to implement automations for the banking domain, in the back office as well as the front office.

How has it helped my organization?

UiPath's complete package (Studio, Robot, and Orchestrator plus Kibana) improved our organization by saving time for the employees that are using attended robots and helping the organization implement other activities with the use of the unattended robots.

What is most valuable?

The most valuable features that the UiPath package has are the ease of use and implementation of both Studio and Robot.

What needs improvement?

I would like to see periodic updates to activities and maybe new packages of activities. I also like the mobile Orchestrator, but I think it should be made in such a way that the user can create/update robots, processes, and queues.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director Departamento Data Analitics at a wellness & fitness company with 1,001-5,000 employees
Real User
Big increase in productivity, enables distribution of transfers to other departments for their control and management

What is our primary use case?

  • Downloading of the daily movements on the websites of the banks and the entry of them all in the ERP.
  • Distribution of transfers to other departments for their control and management.

How has it helped my organization?

The work of downloading movements of more than 100 accounts of the banks took several hours of work daily, but now it has been reduced to a few minutes of an unattended robot that sends all emails with the movements of the accounts of all the banks classified and ordered to users before their workday begins. The increase in productivity is maximum.

What is most valuable?

The developments with UiPath have been valid for the websites of all the banks which we work with. This with other RPA solutions has not been possible.

What needs improvement?

  • Financial.
  • It should be improved in such a way that the objects used in the designs should not be updated with the installation of new versions of UiPath as it happens right now.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ReviewerG277 - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 10,001+ employees
Real User
Good source for automation and RPA
Pros and Cons
  • "I find the most valuable features are automation and RPA."
  • "This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking."

What is most valuable?

I find the most valuable features are automation and RPA.

What needs improvement?

This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I have not had issues with the stability of the product.

What do I think about the scalability of the solution?

I have not had issues with the scalability of the product.

How was the initial setup?

The implementation is simple.

What other advice do I have?

It is a good product. I think if it could stream, rather than being stateless, it would be appreciated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Anchor base activity helps in achieving the PDF scraping

What is our primary use case?

  • Primary use case: Excel automation and email automation.
  • Secondary use case: PDF scraping and CSV management.

How has it helped my organization?

  • Excel automation: Reading Excel (read range) for values and visualizing on the dashboard.
  • Email automation: Daily updates from different channels require email monitoring.
  • PDF Scraping: Anchor base activity helps in achieving the PDF scraping.

What is most valuable?

  • Email automation
  • Excel integration
  • Data scraping and screen scraping
  • Orchestrator
  • UiPath forums.

What needs improvement?

UiPath Go! which is actually a growing store for RPA developers should be more popular and should have good acceptance rate for normal projects rather than industry based projects only.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

I have not used any RPA tool earlier. It is my first time that I have used RPA.

What's my experience with pricing, setup cost, and licensing?

I use the community edition which is actually a freeware version.

Which other solutions did I evaluate?

I researched about Blue Prism and Automation Anywhere, but the community was not as large as UiPath.

What other advice do I have?

It is one of the best tools which any RPA developer can use currently.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: February 2025
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.