To reduce or eliminate routine manual and clerical tasks, and to reduce manufacturing lead time.
System Analyst at Hexaware Technologies Limited
Citrix automation and computer vision are valuable features
What is our primary use case?
How has it helped my organization?
Increased labor productivity and reduced manufacturing lead time.
What is most valuable?
- Citrix automation
- Computer vision
- Data scraping
- API integration.
What needs improvement?
Orchestrator should be free of cost. Now the demo orchestrator gives to access to deploy one or two bots. It should be more. There should be a more graphical log inside it.There should be more click level reporting inside orchestrator
Buyer's Guide
UiPath
August 2024
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800,688 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Software Engineer at Costa Cloud
Recording and scrapping which directly extracts the data from the website and saves it into the excel sheet is valuable.
Pros and Cons
- "We are able to extract data from the PDF and website, then translate the data into different languages."
- "We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."
What is our primary use case?
I did many small projects in UiPath like PDF extraction, website automation, and translated the data into different languages.
How has it helped my organization?
We are able to extract data from the PDF and website, then translate the data into different languages.
What is most valuable?
Recording and scraping which directly extracts the data from the website and saves it into the excel sheet.
What needs improvement?
We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
UiPath
August 2024
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800,688 professionals have used our research since 2012.
RPA Developer & Consultant at a tech services company with 11-50 employees
Good OCR and computer vision features
Pros and Cons
- "OCR technologies and computer vision (CV) technologies work very well and produce quality results."
- "Technical support needs improvement because it takes too long to escalate when necessary."
What is our primary use case?
We are doing some RPA projects for our customers at my company. Our customers are really good in their area. We are using UiPath studio for creating robotic process automations and using the Orchestrator for monitoring processes.
How has it helped my organization?
UiPath is a company that quickly develops new features and constantly follows current technological trends. Working with this company has taken us far. Thanks to UiPath, we can develop new projects much faster. It is really easy to start using their products.
What is most valuable?
OCR technologies and computer vision (CV) technologies work very well and produce quality results. Thanks to these products, we have created very good automations. Many of our customers are delighted to be developing projects with these features.
What needs improvement?
The machine learning module can be made more usable, including the latest improvements in the field.
Technical support needs improvement because it takes too long to escalate when necessary.
For how long have I used the solution?
I have been using UiPath for developing RPA projects over the past year.
How are customer service and technical support?
When we open a case, they are very interested, but technically it takes some time to get in touch with higher-level people. I think this is an issue that needs improvement.
What other advice do I have?
Overall, this is a very good environment to work with.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Delivery Lead at a manufacturing company with 10,001+ employees
Highly versatile; offering multiple automation options for various applications but image processing could use improvement
Pros and Cons
- "UiPath is highly versatile, offering multiple automation options for various applications."
- "Excel automation and OCR require enhancements."
What is our primary use case?
We use UiPath to automate ERP and CRM portal processes, integrate them with SAP and various external applications, gather data, and perform functions to generate reports. UiPath enables us to carry out numerous activities, and its usage is not limited to a single variable but rather multiple ones.
UiPath's primary goal is to enhance the scalability and accuracy of daily tasks within any organization. The core concept behind UiPath is to boost productivity by mimicking human actions, automating repetitive tasks and freeing up time for individuals to focus on other activities.
How has it helped my organization?
Compared to other RPA tools in the market, such as Blue Prism, Automation Anywhere, Worksoft Certify for automation testing, and Selenium, which uses high-level coding, UiPath is a low-to-no-code automation platform. This makes it user-friendly and provides a comprehensive library built into the tool, enabling developers to automate various tasks and processes efficiently.
UiPath enables end-to-end automation. A negative side of this automation is that it replaces a human already doing that specific job. A human previously did any automation implemented through UiPath. However, by automating through UiPath, we free up that employee's bandwidth, enabling them to focus on other tasks or housekeeping activities instead of repeatedly performing the same repetitive task.
The UiPath user community is extremely active and knowledgeable.
I recall a situation where a business had to generate quarterly reports. Before automation, they could only produce 200 to 300 reports per quarter. However, after implementing bots, productivity increased to around 900 reports. Additionally, UiPath's logic query feature allows for Excel calculations to be done in a fraction of a second, a task that would typically take a human around an hour. Many bots have reduced business processing times from one hour to five minutes, and tasks that used to take one to two hours are now completed in five to ten minutes with high accuracy.
To learn UiPath effectively, we need a reliable source that provides accurate information. UiPath Academy serves as the ideal platform for this purpose—additionally, companies value certification as proof of UiPath proficiency. If we aim to become UiPath certified, UiPath Academy is our best option, as its courses are specifically designed to help us succeed in the certification exam. While other platforms like Udemy or Coursera offer UiPath courses, we may need more preparation for the certification, which involves a mix of theoretical, conceptual, and practical questions. We can learn practical skills elsewhere, but UiPath Academy is the best resource for mastering the theoretical and conceptual knowledge required for certification.
UiPath helps reduce the cost of digital transformation by around 30 percent.
UiPath helps reduce human error by 95 to 99 percent. The bot doesn't make mistakes. Because of the high accuracy, we started with ten bots and now use 200 bots.
A UiPath bot can save one full-time employee's time per year.
What is most valuable?
UiPath is highly versatile, offering multiple automation options for various applications. For example, UiPath can automate email, PDF invoices, images, Excel documents, and websites. This flexibility extends to its OCR feature, enabling the automation of any invoice or PDF invoice. Secondly, UiPath's exception-handling capabilities greatly simplify the automation process. Lastly, UiPath utilizes minimal code, making it a low-code or no-code platform. Consequently, even individuals with limited programming knowledge can automate tasks using UiPath after completing a basic course.
What needs improvement?
The Excel operation needs some modifications. Image processing is also crucial. For example, if the image is clear, UiPath can easily read it. If the image needs clarification, UiPath can't read the object easily. To some extent, Excel automation, especially handling macros, needs improvement. UiPath needs a comprehensive feature set for automating Excel and has limited options. In some cases, we must use macro-enabled Excel files. Therefore, Excel automation and OCR require enhancements.
For how long have I used the solution?
I have been using UiPath for four years.
What do I think about the stability of the solution?
Bots rely on numerous third-party applications, and several factors can impact their performance, including the virtual machine's capabilities and the responsiveness of the applications the bot interacts with. Therefore, UiPath isn't solely responsible for failures; issues could stem from your server or the third-party applications UiPath connects with. UiPath's stability is rated at eight point five out of ten.
What do I think about the scalability of the solution?
I'm a delivery lead. As organizations grow, they add technology and features to their ERP applications. This requires frequent modifications to automation bots developed for specific functions. UiPath's scalability feature allows me to implement change requests easily at any time. Instead of extensive development, I can lift and test the desired changes within the existing code. UiPath also incorporates AI/ML features, which are in high demand in this generation. This addition of AI/ML capabilities will likely enhance UiPath's scalability.
I would rate the scalability of UiPath seven out of ten.
Which solution did I use previously and why did I switch?
I used Worksoft Certify for automation testing, but it doesn't compare to UiPath due to its limited features. Exception handling is not well-defined in Worksoft Certify, and I find flowchart programming much more complex compared to UiPath. In many ways, UiPath is superior to Worksoft Certify, which has many limitations.
How was the initial setup?
The initial deployment is straightforward because the UiPath team will be available throughout the process, participating in calls and meetings to provide comprehensive assistance with the deployment.
The deployment takes one to two days, provided all approvals are in place. Approximately 12 people are involved, including five from our team, as well as members of the server and networking teams.
What about the implementation team?
We implemented it in-house with the help of UiPath.
What's my experience with pricing, setup cost, and licensing?
I don't handle the costing aspect as it's not within my scope. However, I understand that initially, businesses or clients might perceive UiPath as expensive. While this is true to some extent, the features and flexibility UiPath provides often lead clients to realize its value in the long run.
What other advice do I have?
I would rate UiPath seven out of ten.
We have 55 UiPath users in our organization.
Code maintenance is necessary for UiPath due to the bot's interaction with external applications and websites. The bot must be adjusted accordingly if any of these applications or websites are updated.
The primary challenge encountered during UiPath implementation is the disparity between development and production environments. Often, code is developed in a non-production system where access to certain applications, such as a client's portal, is limited. This necessitates dry runs in the non-production environment to ensure the bot functions correctly without making any unintended changes. Once the bot is moved to the production system, multiple controlled tests are required before it can be fully operational. The unavailability of a complete testing environment mirroring production conditions significantly hinders the development and deployment process.
I recommend UiPath to any user because it doesn't require a hard-code programmer to be an RPA developer. This makes it easier and more cost-effective to hire resources. Other tools on the market require good programming knowledge, which means you need to hire someone who knows both the tool and a programming language, making resource hiring expensive. Secondly, UiPath uses minimal coding, which makes debugging very easy. UiPath is also adding AI and ML features and upgrading the OCR features regularly.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 4, 2024
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