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DevOps Engineer at a insurance company with 5,001-10,000 employees
Real User
A handy interface that includes buttons or drag-and-drop options for all functionality
Pros and Cons
  • "The solution handles complex deployments very efficiently."
  • "The interface allows access in a number of ways but that can be confusing."

What is our primary use case?

Our company uses the solution for standard, blue-green, and complex deployments. We have 250 users throughout our company. 

What is most valuable?

The solution handles complex deployments very efficiently. 

The user interface includes buttons or drag-and-drop options for all functionality. It is easy to create component processes and application or process flows. 

What needs improvement?

The interface allows access in a number of ways but that can be confusing. For example, driving to your home from the office is easy when there are one or two routes. With twenty routes, there is some initial confusion. 

For how long have I used the solution?

I have been using the solution for three years. 

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What do I think about the stability of the solution?

The solution is stable. 

When multiple deployment jobs are triggered at once, the solution logs the second job until the first is completed. This could impact performance or progress because the solution gets stuck in a holding pattern. 

What do I think about the scalability of the solution?

We use the solution on-premises so there is no need for scaling. 

How are customer service and support?

The Community is good because it includes a lot of documentation that is quite clear and understandable. In particular, the Community includes a lot of deployment-related documentation. 

I have not needed technical support. 

How was the initial setup?

The setup is very easy so I rate it an eight out of ten. 

What about the implementation team?

Our five-member team handles all implementations. 

Deployment does not take much time compared to GitLab. If everything technical is set up on the platter, then creating components or application processes might take a day or less. 

Which other solutions did I evaluate?

I use the solution for deployment and GitLab for entire development operations life cycles.

What other advice do I have?

The solution is a great tool for hands-on deployment that is straightforward. It is easy to get exposure in terms of real-time work. 

I recommend the solution and rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at a tech company with 10,001+ employees
Real User
Maintains historic versions of artifacts in multiple environments, but the database deployment needs to be more flexible
Pros and Cons
  • "The most valuable feature is the snapshot functionality, which allows us to access previous versions of the artifacts."
  • "I would like to have the agent up and running at all times, as opposed to only while it is in the DevOps pipeline."

What is our primary use case?

We use UrbanCode Deploy for storing the artifacts of the environment. 

In both our production and non-production environments, we rely on UrbanCode as an artifact repository. For example, if we want to deploy something in production then we take our usual steps, such as stopping what needs to be stopped, then we deploy using UrbanCode, and then we restart to make our production environment available again.

This solution is also useful for maintaining different versions of the artifacts because it has the capability of maintaining snapshots.

What is most valuable?

The most valuable feature is the snapshot functionality, which allows us to access previous versions of the artifacts. I can see what versions are there and it has helped a lot in one of my products that has many different artifacts that need to be managed. UrbanCode shows me which versions of which artifacts are in each environment.

What needs improvement?

This solution could be made more flexible with respect to deploying databases. Liquibase is a valuable feature but it is weak and could be better. I have just seen a video on a product called Datical, and the database workflows are easy to manage.

Not just anybody can use this tool without first taking at least the basic training online.

I would like to have the agent up and running at all times, as opposed to only while it is in the DevOps pipeline.

For how long have I used the solution?

I have been using UrbanCode Deploy for nearly four years.

What do I think about the stability of the solution?

The stability is good and we've had no issues with it. We use it on a daily basis in both non-production and production environments.

What do I think about the scalability of the solution?

This solution is very easy to scale. We have between 300 and 400 users and we have had no issues at all. Our development and support teams have access to this tool, although there are only four or five of us with administrator access.

How are customer service and technical support?

We have only contacted support one time and it was concerning a very minor issue. Currently, we are running this solution without a support contract from IBM, although we will be purchasing support the next time we upgrade UrbanCode.

Which solution did I use previously and why did I switch?

Before UrbanCode was implemented in the organization, we used to perform the basics using Jenkins. However, it was a very lengthy and difficult process.

For some of our products, we are not using UrbanCode. For example, we have implemented Ansible and we are looking forward to using it more as a Linux tool. The major difference between the two is that Ansible is agentless. I just need to log in to the server and do my deployments. The issue we are having with UrbanCode, where we want to keep the agent up and running at all times, is automatically resolved using Ansible.

We will continue to use multiple products for the time being.

How was the initial setup?

The initial setup is easy, although it depends on the tool that you are comparing it to. For example, Ansible is a similar tool that is not agent-based. Overall, I would rate the ease of setup a three out of five.

What about the implementation team?

When the product came in, one of my colleagues went for training and then assisted me with the implementation. I also took some online training and I think that anybody would need it before they can use UrbanDeploy.

What's my experience with pricing, setup cost, and licensing?

The licensing fees for this solution are based on the number of servers that are being deployed and the number of agents that you have. There is a separate charge if you want support from IBM, and the cost of support also varies depending on the number of agents.

What other advice do I have?

This is a solution that I recommend but I think that for anybody who is interested in implementing it, I would suggest that they start by reviewing the resources that IBM has online. It is not complicated, and they will be comfortable with how the variables are used and that kind of thing.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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UrbanCode Deploy
December 2024
Learn what your peers think about UrbanCode Deploy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
it_user585882 - PeerSpot reviewer
Release Manager at a financial services firm with 5,001-10,000 employees
Vendor
It helps us create a detailed, accurate implementation plan. Pricing is on the higher side.

What is most valuable?

The most valuable feature is auto-deployment of application versions through direct connectivity with UrbanCode Deploy.

How has it helped my organization?

Previously, for a planned release, an Excel-based implementation plan had to be created and validated beforehand in a production-like environment. On the go-live date, a high number of resources were required to run that implementation plan and perform a high number of deployments and validations. This eventually takes almost a day for a release leading to business impact and high release cost. The Excel implementation plan size climbs to 2000+ lines depending on the size of the release, which is prone to errors.

UrbanCode Release is used to run deployment from non-production environments and hence the plan continues to mature until we reach the go-live day. It is run through the non-production releases a number of times and hence is validated beforehand. With the usage of UrbanCode Release, we are able to save on efforts required to create a detailed, accurate implementation plan. Also, as it has direct connectivity with UrbanCode Deploy, we can schedule automatic deployments and hence save on time and cost of resources. The overall release efficiency has improved multifold.

What needs improvement?

Performance of the tool is quite slow. It takes a lot of time to load a plan if the plan size is bigger. Also, the reporting feature needs to be strengthened to provide more valuable real-time reports.

For how long have I used the solution?

I’ve used UrbanCode for 1.5 years.

What do I think about the stability of the solution?

Sometimes the tool gets hung while running a plan. Also, sometimes the deployment status is not accurate with regard to UrbanCode Deploy.

What do I think about the scalability of the solution?

The tool's performance goes down when the number of simultaneous users increases.

How are customer service and technical support?

Technical support for us is good as we are one of the initial big customers for this tool. The tool has developed in consultancy with us.

Which solution did I use previously and why did I switch?

We were completely manual before this.

How was the initial setup?

Initial setup was complex, as providing user privileges, environment-application mapping, and environment release allocation are some of the pre-install tasks to be completed for creating a plan. Creating a long plan is also complex.

What's my experience with pricing, setup cost, and licensing?

Pricing is on the higher side. Individual licenses for each user is not an expected model for a tool like UrbanCode Release. It should have group licensing.

Which other solutions did I evaluate?

We evaluated Nolio by CA for release management.

What other advice do I have?

It’s a must have. UrbanCode Deploy provides great advantages.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user382521 - PeerSpot reviewer
Enterprise Development and Deployment Support at a insurance company with 1,001-5,000 employees
Real User
It's user-friendly enough for our development team to access and use on a daily basis.

What is most valuable?

There are several most valuable features for us.

  1. Automation of deployment processes for all our projects;
  2. It's user-friendly enough for our development team to access and use on a daily basis; and
  3. The lead approval process is one of the unique features in it that can't be found in any other automation tool.

How has it helped my organization?

It's improved our organization's functions in a few ways.

  1. It has automated the manual deployment process for all Java, .NET, and C++ applications;
  2. It makes is easy to track production releases with date and time; and
  3. It's gotten rid of the manual errors for deployment that occurred from manual testing.

What needs improvement?

I think that the IBM support team needs to be more proactive in their responses to PMR tickets raised by customers. Also, the plugins for ServiceNow Integration need to be updated.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

We've haven't encountered any issues with deployment.

What do I think about the stability of the solution?

We haven't experienced any issues of instability.

What do I think about the scalability of the solution?

We've been able to scale sufficiently.

How are customer service and technical support?

Customer Service:

I'd rate customer service at a 5 out of 10.

Technical Support:

I'd rate technical support at a 6 out of 10.

Which solution did I use previously and why did I switch?

We previously used IBM Rational Build Forge and then migrated to UrbanCode Deploy, which has more flexibility and process-oriented features.

How was the initial setup?

The initial setup was pretty straightforward with the installation of agents and clients. The configuration process and specific jobs are dependent on the complexity of your application or project.

What about the implementation team?

Our client's in-house team helped with the implementation, and they had an expertise of about an 8 out of 10.

What was our ROI?

I can't say exactly what our ROI is, but as we're in the insurance sector, I know that this is a cost-efficient tool.

What's my experience with pricing, setup cost, and licensing?

It's available at a very reasonable price.

Which other solutions did I evaluate?

We evaluated OpenStack and Amazon Web Services.

What other advice do I have?

It's best to do a POC on the applications you're currently running to check the feasibility of using UrbanCode Deploy.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Systems Specialist, Development, D2C DevOps Architecture at a retailer with 1,001-5,000 employees
Real User
The gating and approval workflows are valuable.

What is most valuable?

  • The gating and approval workflows.
  • The udclient.jar API calls are relatively easy to understand.

How has it helped my organization?

  • Centralization of our deployment process
  • Unification of our nonprod and production deployment process

What needs improvement?

It makes it easier to create new resources, especially new components, and to import new servers into uDeploy Environments.

For how long have I used the solution?

I have used it for six months.

What was my experience with deployment of the solution?

Once I understood the API, deployment was reliable.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

N/A: I have not had to invoke technical support.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

I was not involved in the initial setup & configuration.

What about the implementation team?

We use IGS on site to assist our IT staff as needed.

Which other solutions did I evaluate?

We are still evaluating competitors like XebiaLabs Release, Puppet and Chef Automate. There is a chance we could move to Chef Automate

What other advice do I have?

Learn the API and automate common tasks from your CI|CD pipeline

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user401046 - PeerSpot reviewer
Sr. Systems Engineer at a tech services company with 501-1,000 employees
Consultant
It has out-of-the-box integration with source-code repositories, various ticketing systems, plus a wide variety of plugins to use during deployment.

What is most valuable?

It has out-of-the-box integration with source-code repositories, various ticketing systems, plus a wide variety of plugins to use during deployment. Custom plugin development was easy and the tools capability of keeping the version tracking of workflows were pretty good.

How has it helped my organization?

It provided a reduction in deployment time and lowered the application downtime.

What needs improvement?

More out of the box plugins are required though good number are avaialble at the moment.

For how long have I used the solution?

I've used it for one-and-a-half years. The sole purpose of the tool was to pick the application binaries from various sources and deploy them on target systems.

What was my experience with deployment of the solution?

There were some issues related to high memory consumption, but those were primarily due to the deployment workflows being developed incorrectly.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

The tool is capable of handling the load. The single application server was handling 50-70 applications which were quite complex in nature.

How are customer service and technical support?

Customer Service:

7/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

We used BMC BladeLogic previously. BladeLogic is more for automating tasks performed on servers like compliance, patching, and provisioning. It is not suited for devops/application deployment and hence the migration from BMC to IBM.

How was the initial setup?

It was fairly simple as the product is easy to install.

What about the implementation team?

We did it in-house with failover.

What's my experience with pricing, setup cost, and licensing?

For us, it was more about automating the complex application deployments which were manual for years. IBM products are expensive unless you can strike a deal. However, the tool did help us in automating the use cases and integrate with existing platforms via plugins.

Which other solutions did I evaluate?

We explored Ansible, Puppet and Chef. I worked on Chef for a few days and I am not a very big fan of it, probably due to my lack of interest.

What other advice do I have?

For DevOps, this tool is one of the best with all its integration capabilities for repositories and various systems. Perform the initial setup carefully, and probably with someone who has knowledge on the tool plus enough experience of designing infrastructure solutions. For me, the pain starts due to mostly incorrectly designed/implemented tools.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Eric Minick - PeerSpot reviewer
Eric MinickWorks at a tech company with 10,001+ employees
Real User

Thanks for the review! I'm glad you found custom plugin development easy! We'd love to have you join our open plugin development community. developer.ibm.com

it_user459012 - PeerSpot reviewer
Co-founder at ClarityWorks BV
Consultant
Enables the creation of reusable component templates. WebSphere deployments do not work out-of-the-box.

What is most valuable?

The valuable features are “scriptability” and customizing the deployment processes.

How has it helped my organization?

It’s not necessarily the product, but more the drive to automate deployment that results in improvements.

UCD gives the freedom to create reusable component templates. You set up a process for deploying something once, such as a standalone Java application, and then that is “templetized” and can be reused.

In these templates, you can:

  • Standardize the used repositories, such as Nexus
  • Standardize how an install.sh script must be made
  • Determine how staging parameters must be stored in a config file.

Many of the improvements are, therefore, based around automating the deployments. They are automated in such a way that no more "screwdrivers under the hood" are allowed in any stage.

This saves time, and makes the process much more reliable, reversible, repeatable, and traceable. In the beginning, this is painful. I can’t stress enough how much effort should go into getting this right.

What needs improvement?

WebSphere deployments, for some reason, don’t work out-of-the-box. We have worked on the Websphere issue with the IBM uDeploy development team a lot more now. What we want to be able to do is apply configurations to the Websphere using the standard plugin. This can be done by creating json snippets that must be parsed with the large json files of the cell, the node and the server that have been created during the mandatory initial configuration discovery of the target machine. We have had lots of difficulties getting the parsing to work, now a new version of the config plugin has been released which is an improvement. 

However, what we want to be able to do with our CICD automation is to create configurations paired with the EAR files so that we can start doing partial updates, of only the parts that have changed. Also rollbacks will this way be much easier to accomplish. uDeploy can not work like this to date, the plugins do not allow it.

UCD needs to perform a discovery of the environment. This would not be needed if it would understand more about WebSphere environments and releases.


For how long have I used the solution?

We have used this solution for one year.

What was my experience with deployment of the solution?

In terms of deployment for WebSphere, the configure plugin didn’t do what we wanted. The plugin requires a discovery of the target WebSphere environment. For some reason, applying changed configurations via the plugin doesn’t work for us.

In itself, UCD is a stable tool. Once something works, it continues to work.

How are customer service and technical support?

I would give customer support a rating of 6/10. The customer is expected to bring a significant amount of knowledge to be able to configure component templates, resource tree, etc.

Customer support is available, but it is remote and only acts upon raised incidents. At our own cost, we have hired IBM specialists on premise to solve the WebSphere issue.

Which solution did I use previously and why did I switch?

We didn’t have a previous solution. This was our first real attempt to introduce one central deployment tool to automate and standardize deployment processes for all techniques, such as Linux, IIB, IIS, and WebSphere.

We chose the product because we have a long-lasting relationship with IBM.

How was the initial setup?

Initial setup was done on only one environment. Even then, UCD has a quite complex setup due to a needed high-available setup with load balancers, queue managers, license servers, and databases.

Depending on the size and complexity of the organization, you need at least three environments:

  • To develop and test new versions of UCD
  • To build reusable deployment solutions
  • To execute them

What about the implementation team?

IBM did the implementation. Unfortunately, they did it without considering that deployment automation is not just about a tool, but much more about standardizing and optimizing the deployment landscape and the processes.

It was done as a remote implementation, which of course didn’t fit. It had to be changed in numerous ways.

What was our ROI?

I have no knowledge on the ROI. In the end, I think the costs must be seen in the light of the objective you want to achieve. If you’re considering release management, CICD processes, and want to be a DevOps organization, then the costs for the tool don’t matter much.

What other advice do I have?

Think about what deployment automation really is. It means no tweaking throughout the stages whilst applying changes. Everything must be code. That is the most important step; having everything as code.

Once that is done, then probably all of the good deployment tools in the upper-right corner can do the job.

In the end, deployment should be something that runs in the background; getting a signal to deploy something that has been created.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user375798 - PeerSpot reviewer
Coordinator-Release Management at a healthcare company with 501-1,000 employees
Real User
We like a few things, such as the calendar, the permissions model, and the process editing. Sometimes the deployment process reports are faulty.

What is most valuable?

We like a few things, such as the calendar, the permissions model, and the process editing. The component template and deployment interface are very good.

How has it helped my organization?

Our organization has already improved by quite a bit by taking out so much manual intervention from multiple people doing the deployments. We've simplified our process and the deployments are now much faster.

What needs improvement?

Sometimes the deployment process reports are faulty. I've run into situations where the job says it was successful but it really erred-out. It would be nice if the reports are correct all the time.

The configurations tab takes forever to load. It doesn't work very well so that needs to be improved. Also, you can't filter by resource tag, which would be useful.

For how long have I used the solution?

We've used it for six months.

What was my experience with deployment of the solution?

The deployment reports are faulty.

What do I think about the stability of the solution?

So far, the product has been very stable.

What do I think about the scalability of the solution?

We're in the process of moving pretty much most of our codes to run through it one way or another. I anticipate it will scale well.

How are customer service and technical support?

So far, we haven't had an issues with support so it seems okay.

Which solution did I use previously and why did I switch?

Our existing solution was mostly manual deployments so that, of course, is very error-prone. We looked at several different solutions to try to see what we could implement quickly and what would have the most impact, the most return on investment in a relatively quick amount of time. This was the tool we decided to try out and so far it's working pretty good.

How was the initial setup?

It's very time consuming, the setup of the solution. We ended up scripting a lot of it, so that it was quicker. There's a lot of pieces that you have to set up for one particular job to run on it. You can actually make steps and end up having to sit there and figure out what you missed, so we ended up scripting a lot of it so that we wouldn't miss pieces, which made it also quicker to set up new applications, to be able to get all the way through deployment.

What about the implementation team?

We implemented it with our in-house team.

What other advice do I have?

It's a pretty straightforward tool for straightforward deployments. If they have many complicated deployments, they're going to really want to look at the plugins and what's out of the box to make sure that it's going to be able to do what they need to do, and that they need to make sure that they have the resources and time to spend setting it up.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
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