The ability to deploy as often as possible allows a number of people to work on it at the same time.
Senior Release Engineer at a retailer with 501-1,000 employees
The ability to deploy as often as possible allows a number of people to work on it at the same time.
What is most valuable?
How has it helped my organization?
It's provided us with more reliable and faster deployments, as well as the ability and flexibility to create and modify deployment applications to meet the needs of the ping.
What needs improvement?
We're running version 4.8.4, which isn't the latest version. This version lacks reporting, which may be improved in the latest version.
For how long have I used the solution?
I've used it for four years.
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What do I think about the stability of the solution?
It's been a very stable product. We've had a few performance issues, but they haven't been serious. I'd say we've been going for a couple of years without having any issues or needing any support or assistance.
What do I think about the scalability of the solution?
It's absolutely scalable. We have gone from about 17 products to 32, maybe it was 42 since we've gotten uDeploy. Before it could take a couple of days and we could only do a few deployments, just barely a few in a month. Now we can do multiple deployments in a day, we can get hotfixes out very quickly, and we can easily modify and customize processes as the needs of the teams change. It scales very well for us. We also, for instance, have needed to improve our security and all that is there in uDeploy. We don't have to do anything other than figure out how to configure it.
How are customer service and support?
Technical support is always very knowledgeable and proactive. In contacting different people, we've always had very good responses.
Which solution did I use previously and why did I switch?
We weren't using anything before and we had to get something up and running quickly. It did take us a little longer to get the uDeploy up and running than we'd hoped, but once we did it certainly met all of our needs.
How was the initial setup?
It was complex at times. It took us a while to come up with the standard process that we needed, but then once we had it it also took a while to actually get all of our projects up and running. We didn't know how to use the CLI at that time. We might have been able to do better if we knew that.
What about the implementation team?
It was all done in-house. I'll add a comment that the learning curve for uDeploy is high. Even now there's a couple of us who know it well, but being able to bring somebody else on-board and explain it to them would take a little time. Of course, now that we know what we're doing, we have somebody so we can explain it to somebody else, but at the time when we started and since we didn't know what we were doing, and it took a lot of trial and error to figure out how to use it.
What other advice do I have?
Standardize processes as much as possible so that you can re-use them. Don't be afraid to create multiple applications when that reduces the complexity. Don't make applications really complex to try and do all these things all at once. If you can, break it down into smaller apps because they're easier to manage. Generally the more independent things are then the fewer things break at any one time.
If you have problems, it doesn't affect more than just the particular instance that you're looking at. Our developers have done a lot to break down our projects into smaller and smaller pieces so that they help with that. We can deploy an application, but if it's only got three modules that are changed, then we only need to deploy three modules. Breaking it down into independent pieces and reusing them, I think, is really important.
Integrating it with an automated build system, I highly recommend that. We use Jenkins. We can easily connect our Jenkins artifacts and push them to uDeploy so that they can be deployed. We have some interaction between the two so that we have good auditing and knowing which build is the one that got deployed. In fact, using versions that relate to the build version, so that when you go into uDeploy and you look at a version then you can see that that version came from specific build and the build tool, that's really helpful.
It just changed my whole job and made it easier. I'm sure that some people might have different opinions on that, but coming from where we were and getting to where we are was just never could have been done without uDeploy and it's just incredibly powerful for us.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Systems Specialist, Development, D2C DevOps Architecture at a retailer with 1,001-5,000 employees
The gating and approval workflows are valuable.
What is most valuable?
- The gating and approval workflows.
- The udclient.jar API calls are relatively easy to understand.
How has it helped my organization?
- Centralization of our deployment process
- Unification of our nonprod and production deployment process
What needs improvement?
It makes it easier to create new resources, especially new components, and to import new servers into uDeploy Environments.
For how long have I used the solution?
I have used it for six months.
What was my experience with deployment of the solution?
Once I understood the API, deployment was reliable.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
Customer Service:
Customer service is good.
Technical Support:N/A: I have not had to invoke technical support.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
I was not involved in the initial setup & configuration.
What about the implementation team?
We use IGS on site to assist our IT staff as needed.
Which other solutions did I evaluate?
We are still evaluating competitors like XebiaLabs Release, Puppet and Chef Automate. There is a chance we could move to Chef Automate
What other advice do I have?
Learn the API and automate common tasks from your CI|CD pipeline
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Coordinator-Release Management at a healthcare company with 501-1,000 employees
We like a few things, such as the calendar, the permissions model, and the process editing. Sometimes the deployment process reports are faulty.
What is most valuable?
We like a few things, such as the calendar, the permissions model, and the process editing. The component template and deployment interface are very good.
How has it helped my organization?
Our organization has already improved by quite a bit by taking out so much manual intervention from multiple people doing the deployments. We've simplified our process and the deployments are now much faster.
What needs improvement?
Sometimes the deployment process reports are faulty. I've run into situations where the job says it was successful but it really erred-out. It would be nice if the reports are correct all the time.
The configurations tab takes forever to load. It doesn't work very well so that needs to be improved. Also, you can't filter by resource tag, which would be useful.
For how long have I used the solution?
We've used it for six months.
What was my experience with deployment of the solution?
The deployment reports are faulty.
What do I think about the stability of the solution?
So far, the product has been very stable.
What do I think about the scalability of the solution?
We're in the process of moving pretty much most of our codes to run through it one way or another. I anticipate it will scale well.
How are customer service and technical support?
So far, we haven't had an issues with support so it seems okay.
Which solution did I use previously and why did I switch?
Our existing solution was mostly manual deployments so that, of course, is very error-prone. We looked at several different solutions to try to see what we could implement quickly and what would have the most impact, the most return on investment in a relatively quick amount of time. This was the tool we decided to try out and so far it's working pretty good.
How was the initial setup?
It's very time consuming, the setup of the solution. We ended up scripting a lot of it, so that it was quicker. There's a lot of pieces that you have to set up for one particular job to run on it. You can actually make steps and end up having to sit there and figure out what you missed, so we ended up scripting a lot of it so that we wouldn't miss pieces, which made it also quicker to set up new applications, to be able to get all the way through deployment.
What about the implementation team?
We implemented it with our in-house team.
What other advice do I have?
It's a pretty straightforward tool for straightforward deployments. If they have many complicated deployments, they're going to really want to look at the plugins and what's out of the box to make sure that it's going to be able to do what they need to do, and that they need to make sure that they have the resources and time to spend setting it up.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Application Developer at a healthcare company with 10,001+ employees
Prior deployments and logging stored in a web GUI can now be accessed by any member of the team.
What is most valuable?
There are three main valuable features for us:
- The ability to deploy objects consistently to any of our multiple environments;
- Prior deployments and logging stored in a web GUI which can be accessed by any member of the team; and
- Flexibility of the plugin system to use features supplied by IBM or the ability to write our own.
How has it helped my organization?
Teams are now able to schedule deployments to any environment and watch in a screen the deployment occur. This has allowed teams to reduce the number of staff online when a deployment occurs.
Tracking and audit-ability of the deployments are easy and allow teams to research any issues quickly and resolve the issue with little assistance.
What needs improvement?
The reporting functionality is limited and it is difficult to retrieve information from the database due to the table structure.
For how long have I used the solution?
We've used it for about one year.
What was my experience with deployment of the solution?
We encountered no issues with deployment.
What do I think about the stability of the solution?
We have occasional minor issues with stability.
What do I think about the scalability of the solution?
We've had no issues scaling it.
How are customer service and technical support?
Customer Service:
6/10
Technical Support:7/10
Which solution did I use previously and why did I switch?
The prior solution was created by our company. We determined that to add the features required to expand our solution, it was better to use a vendor product.
How was the initial setup?
The initial setup was straightforward and well-documented.
What about the implementation team?
We implemented it through our in-house team.
What was our ROI?
I'm not able to answer this.
What's my experience with pricing, setup cost, and licensing?
Cost is based on the number of agents installed. This is normally one agent per target box/system.
Which other solutions did I evaluate?
Yes, we evaluated Jenkins.
What other advice do I have?
This product is excellent for deploying components and running processes related to deployments. It is not intended to be a build system, but is easy enough to incorporate into any CI Build system. The tool has two "sister" products which work well with UrbanCode Deploy. It is intended for this tool to be used for larger companies.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Software Engineer at a insurance company with 1,001-5,000 employees
Getting the deployments automated adds a lot of value. We use it to reproduce deployments and for the traceability aspect.
Valuable Features
Getting the deployments automated adds a lot of value. Before we automated deployments, there was a big problem with manual intervention and people making changes on production services and forgetting what they did. It was just impossible to reproduce deployments.
Then there's the traceability aspect -- you can trace back to the code which is stored in ClearCase through the build. All the deployment artifacts can be traced back to the original source.
Room for Improvement
The biggest area of improvement that I would suggest is in the upgrade process. We started 2015 with uDeploy 4.7, and in order to get the latest version, we had to upgrade first to version 5, which was introduced for the IBM branding. That was straightforward enough, but the jump from version 5 to version 6.1.2 was enormous. We had to focus on testing the security model because it was completely new. We documented and tested it in a production environment. Once we did the upgrade, we found another big change in the version implemented, which we didn't anticipate and which caused problems in our production environment. We re-architected the implementation and there were 4-5 failings we had to work through. Future upgrades probably won't be this difficult, but this one was tough.
In terms of functionality, the reporting could be improved a bit. It seems like the new version has better reporting capability, but data visualization would be nice to have.
Use of Solution
We first started using uDeploy around 2011 or 2012, but when we started to automate our deployments in 2010, we used Anthill Pro. When we started using uDeploy, we kept Anthill Pro as a backend for the builds. We now are on version 6.1.2 of uDeploy.
Stability Issues
It's less stable than our other IBM products. We have ClearCase, and it rarely is unstable as it's designed for devops work and can deal with the development process on the product itself. There have been a lot of broken stoppages in uDeploy 6.1.2, particularly in the upgrade. We installed the newer 6.2.01 in our sister environment and actually had some regressions in the interface. It seems to have the stability level of open-source products.
Scalability Issues
It's scaled fine for what we need it to do. We have over a hundred applications configured in it.
Customer Service and Technical Support
They're always knowledgeable, but it seems they're overwhelmed. They're great and deal with our issues, but it seems the hurdle is their other customers who also need help. There aren't enough resources available.
Other Advice
It's really good if you have a lot of applications that need to be deployed in different environments. You need to have a team to support it because there's a lot of different pieces and it's a really deep solution. There are many features, only some of which we've been using. It's not the kind of thing that only one person can work on. It's not for a small shop; it's for an enterprise.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
We focused on testing the security model before the UCD upgrade since that was known a big change. But after the production upgrade we found that the version imports from Anthill Pro were also breaking... that is another part of the UCD product that was substantially rearchitected. We had to spend a lot of time and effort addressing that issue.
IT Technical Analyst at a insurance company with 1,001-5,000 employees
It doesn't support build automation however we are able to follow the whole release cycle for more than 700 diverse apps
What is most valuable?
Plugin-based architecture.
How has it helped my organization?
It has provided a platform for traceability across the whole release cycle for more than 700 diverse applications.
What needs improvement?
- Licensing structure - pay per machine deployed to.
- Additional integrations with ALM solutions.
- Unclear why it doesn't support build automation, which is covered by a separate product.
For how long have I used the solution?
3 months.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No - scalability is handled via client relays which offload the server's work to proxies.
How are customer service and technical support?
Customer Service:
Good.
Technical Support:Good so far. Not a lot of history there.
Which solution did I use previously and why did I switch?
Yes, we used Build Forge. It's a build tool that was being re-purposed for deploy and it was beginning to fail often.
How was the initial setup?
Very straightforward. Command line prompts to install all components, and hook into enterpriseDB. Trial version will use its own Derby DB.
What about the implementation team?
TBD. Have handled most of this in-house so far, but we have a service contract available. No info on expertise.
What was our ROI?
No specific numbers right now, but we're saving the deploy team, the infrastructure team, the help desk team, and the development teams many hours. Results are variable based on how much automation was already done, and the quality of the legacy code.
Which other solutions did I evaluate?
Evaluated Automic, CA product offerings. Also kept tabs on the Serena offering.
What other advice do I have?
- Start with small wins to build momentum towards the larger applications.
- Align with the compliance team from the beginning. We had compliance and internal audit in the room for the PoC to run through concerns up front.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AIX Build&Deployment Specialist at a financial services firm with 1,001-5,000 employees
It has automated the deployment of tasks to different environments which we were previously only able to do manually. They need to reduce the footprint and improve the performance of UD agent.
Valuable Features
- Rich plugins
- Visualized process design
- Visualized approval process
Improvements to My Organization
It has automated the deployment of tasks to different environments which we were previously only able to do manually.
Room for Improvement
They need to reduce the footprint and improve the performance of UD agent. If the agent runs for too long it can cause a memory issue on the production server. We must keep the agent offline and only enable them during deployment.
Use of Solution
We've used it for three years.
Deployment Issues
There have been no issues with the deployment.
Stability Issues
There was no issues with the stability of UD agent.
Scalability Issues
We have had no issues scaling it for our needs.
Customer Service and Technical Support
In my experience, I'd say that technical support has been good so far.
Initial Setup
The initial setup is easy and straightforward.
Implementation Team
We implemented it with our in-house team.
Other Solutions Considered
We compared UrbanCode Deploy with XebiaLabs XL. We chose UCD because of the process design function.
Other Advice
The product became more complex after IBM acquired it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-founder at ClarityWorks BV
Enables the creation of reusable component templates. WebSphere deployments do not work out-of-the-box.
What is most valuable?
The valuable features are “scriptability” and customizing the deployment processes.
How has it helped my organization?
It’s not necessarily the product, but more the drive to automate deployment that results in improvements.
UCD gives the freedom to create reusable component templates. You set up a process for deploying something once, such as a standalone Java application, and then that is “templetized” and can be reused.
In these templates, you can:
- Standardize the used repositories, such as Nexus
- Standardize how an install.sh script must be made
- Determine how staging parameters must be stored in a config file.
Many of the improvements are, therefore, based around automating the deployments. They are automated in such a way that no more "screwdrivers under the hood" are allowed in any stage.
This saves time, and makes the process much more reliable, reversible, repeatable, and traceable. In the beginning, this is painful. I can’t stress enough how much effort should go into getting this right.
What needs improvement?
WebSphere deployments, for some reason, don’t work out-of-the-box. We have worked on the Websphere issue with the IBM uDeploy development team a lot more now. What we want to be able to do is apply configurations to the Websphere using the standard plugin. This can be done by creating json snippets that must be parsed with the large json files of the cell, the node and the server that have been created during the mandatory initial configuration discovery of the target machine. We have had lots of difficulties getting the parsing to work, now a new version of the config plugin has been released which is an improvement.
However, what we want to be able to do with our CICD automation is to create configurations paired with the EAR files so that we can start doing partial updates, of only the parts that have changed. Also rollbacks will this way be much easier to accomplish. uDeploy can not work like this to date, the plugins do not allow it.
UCD needs to perform a discovery of the environment. This would not be needed if it would understand more about WebSphere environments and releases.
For how long have I used the solution?
We have used this solution for one year.
What was my experience with deployment of the solution?
In terms of deployment for WebSphere, the configure plugin didn’t do what we wanted. The plugin requires a discovery of the target WebSphere environment. For some reason, applying changed configurations via the plugin doesn’t work for us.
In itself, UCD is a stable tool. Once something works, it continues to work.
How are customer service and technical support?
I would give customer support a rating of 6/10. The customer is expected to bring a significant amount of knowledge to be able to configure component templates, resource tree, etc.
Customer support is available, but it is remote and only acts upon raised incidents. At our own cost, we have hired IBM specialists on premise to solve the WebSphere issue.
Which solution did I use previously and why did I switch?
We didn’t have a previous solution. This was our first real attempt to introduce one central deployment tool to automate and standardize deployment processes for all techniques, such as Linux, IIB, IIS, and WebSphere.
We chose the product because we have a long-lasting relationship with IBM.
How was the initial setup?
Initial setup was done on only one environment. Even then, UCD has a quite complex setup due to a needed high-available setup with load balancers, queue managers, license servers, and databases.
Depending on the size and complexity of the organization, you need at least three environments:
- To develop and test new versions of UCD
- To build reusable deployment solutions
- To execute them
What about the implementation team?
IBM did the implementation. Unfortunately, they did it without considering that deployment automation is not just about a tool, but much more about standardizing and optimizing the deployment landscape and the processes.
It was done as a remote implementation, which of course didn’t fit. It had to be changed in numerous ways.
What was our ROI?
I have no knowledge on the ROI. In the end, I think the costs must be seen in the light of the objective you want to achieve. If you’re considering release management, CICD processes, and want to be a DevOps organization, then the costs for the tool don’t matter much.
What other advice do I have?
Think about what deployment automation really is. It means no tweaking throughout the stages whilst applying changes. Everything must be code. That is the most important step; having everything as code.
Once that is done, then probably all of the good deployment tools in the upper-right corner can do the job.
In the end, deployment should be something that runs in the background; getting a signal to deploy something that has been created.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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There has been one manual change I've needed to make so far. Some components reported having version import failures. Our artifacts are pushed from Jenkins and should not be imported automatically. I went to each component and unchecked the option to import versions automatically.