I've found that the most valuable feature is the Server/Agent architecture. In most cases, once you install the agent onto a machine, you rarely (if ever) need to log on to the agent machine itself to diagnose issues with most scripted deployment tasks.
Engineer at a tech services company with 501-1,000 employees
Import/Export of application automation data has room for improvement but Server/Agent architecture is valuable.
What is most valuable?
How has it helped my organization?
Urbancode Deploy allowed us to implement a nearly-complete Continuous Delivery solution for one of our web applications - builds were deployed and promoted straight through from a development environment all the way to a Staging/UAT environment with little to no engineer interaction.
What needs improvement?
Upgrade & Migration from older versions, as well as Import & Export of application automation data between multiple environments has some room for improvement.
For how long have I used the solution?
2.5 years.
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November 2024
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What was my experience with deployment of the solution?
Installation into a clean environment is easy and straightforward. Upgrading an existing Urbancode Deploy server is unfortunately quite tricky, as many of the migration scripts for the database need patching and fixes based on the specific customer install.
What do I think about the stability of the solution?
Only on a couple of very rare occasions, and IBM Tech Support was very responsive in all of those.
What do I think about the scalability of the solution?
Yes, with this particular product it is important to heed the provided best practices for inventory management and server specs - the larger the installation footprint, the more quickly the internal database size and repository size will grow if not managed appropriately.
How are customer service and support?
Customer Service:
Their sales and licensing support seems adequate. I would encourage any potential customer to make sure they accurately forecast their licensing needs as the PO process seems to take weeks rather than days.
Technical Support:IBM's Technical support is fantastic when you are in a "down" state - unfortunately I feel it drops off quite quickly from there. If the application is not entirely non-functional, their capacity for working through functional issues does not seem very deep.
Which solution did I use previously and why did I switch?
Yes, I have used FinalBuilder for deployment automation - which did not use a Server/Agent model or offer any sort of repository management or inventory tracking, which were the major selling points for Urbancode Deploy.
How was the initial setup?
Initial setup in a clean environment is very straightforward.
What about the implementation team?
In-house.
What was our ROI?
Urbancode Deploy allowed our group to go from managing deployment of two enterprise applications to fifteen, over the course of 18 months, with no increase in staffing or increase in system downtime. The number of deployments performed by our group increased exponentially and our deployment success rate went up by quite a bit.
Which other solutions did I evaluate?
Yes, we evaluated Thoughtworks GO and Nolio alongside this product.
What other advice do I have?
Be sure to budget for/ accommodate a demo/dev/test environment for uDeploy as well as a production environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Professional Services Leader at a tech services company with 11-50 employees
Automates application deployment through your environments
Pros and Cons
- "The stability is good. I haven't experienced any issues."
- "I would like to see more reporting for container architecture."
What is our primary use case?
We use UrbanCode Deploy for deploying containers and Kubernetes.
Within our organization, there are roughly 20 people using this solution.
What is most valuable?
It helps us orchestrate enterprise applications that need to be coordinated.
What needs improvement?
I would like to see more reporting for container architecture.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
The stability is good. I haven't experienced any issues.
What do I think about the scalability of the solution?
If you really want to scale up, it's going to get a little complicated. You'll have to do some configurations to make it work. High scalability is a little complex with UrbanCode Deploy.
Overall, the scalability is good, but it's complex.
How are customer service and technical support?
IBM recently sold the solution to HQL. Today, communication is not as fast as it was with IBM.
Currently, the support right now is HQL, but through the IBM systems.
How was the initial setup?
Deployment times vary. It took us between five to six hours.
What's my experience with pricing, setup cost, and licensing?
Considering COVID-19, the price is too high.
What other advice do I have?
If you are deploying independent components that are not involved in an enterprise scenario, then maybe this solution could work; however, if you have a complex scenario with multiple components and multiple complications, then it's better to choose a more powerful solution.
On a scale from one to ten, I would give this solution a rating of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
UrbanCode Deploy
November 2024
Learn what your peers think about UrbanCode Deploy. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Consultant at a tech services company with 501-1,000 employees
Reliable deployments from one environment to the next.
Valuable Features:
Repeatable, reliable deployments from one environment to the next.
Improvements to My Organization:
We are able to help customers automate deployments reliably.
Use of Solution:
I've used it for eight months.
Deployment Issues:
No issues encountered.
Stability Issues:
No issues encountered.
Scalability Issues:
No issues encountered.
Customer Service:
The IBM Urbancode team is a great bunch of people and they are extremely knowledgeable.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an IBM business partner.
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Updated: November 2024
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Curious what version you are on at time of review. I know there were substantial improvements in the Import/Export capabilities in June '14.