What is most valuable?
Gates is one interesting feature, which will help approvers provide their approvals in advance, without having to rely on when deployment happens.
How has it helped my organization?
It has helped developers manage and deploy their own applications.
What needs improvement?
The Archiving policy is something which should be looked at.
The resource tree is pretty bulky and slow. Making a change to the resource tree manually is pretty difficult when size increases.
For how long have I used the solution?
I have been using it for more than six years.
What was my experience with deployment of the solution?
Sometimes logs were not returned back and answers were not found, but still re-executing them worked fine.
Also, when the application history grows and resource tags with component tags are used, actual deployment take-off occurs much later than when you start the deployment.
What do I think about the stability of the solution?
I have not encountered any stability issues, as such, in 6.1
What do I think about the scalability of the solution?
I have encountered scalability; the artifact's clean-up policy is not efficient, so it takes up a huge amount of storage.
Also, when you have a large number of components in the same application, the deployment take-off is very slow. I assume it fetches the current inventory and compares it against the requested version.
How are customer service and technical support?
Customer Service:
Customer service is good, as opposed to earlier products where recreating the problem on the IBM side used to take days.
Technical Support:
Support is great, I would say. They are very reachable, collaboratively connect and help solve the problem
Which solution did I use previously and why did I switch?
We had home-grown solutions different for different applications. We have standardized by adopting this solution.
How was the initial setup?
Initial setup was not that complex, but you need to work on integrating this with your company standards, and tools and policies supported.
What about the implementation team?
Implementation started initially with vendor support but post that, it was done on our own. This was when there were only a few members at the company when we started in 2010. So, not much documentation and help was available.
What was our ROI?
ROI is difficult to explain but it's provided huge savings.
What's my experience with pricing, setup cost, and licensing?
It is a bit costly but good ARA tools are not free, and this has competitive pricing.
Which other solutions did I evaluate?
Before we chose this solution, we evaluated other options.
What other advice do I have?
It is a good tool to use if you have a substantially big enterprise.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Thanks for the feedback. Would love to know what plugins you are looking for. And for dynamically setting values during a process, look at capturing dynamic values as the output properties of one step and referring to them from another. That's a "chalk board" you can write to in flight. The app properties are not because each deployment uses a traceable version of the props for audit / repeatability purposes. When the process updates those properties it is creating a new, different version of the props. So I'm guessing you can get the dynamism you're looking for with a different approach.
Eminick@us.ibm.com