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it_user382521 - PeerSpot reviewer
Enterprise Development and Deployment Support at a insurance company with 1,001-5,000 employees
Real User
It's user-friendly enough for our development team to access and use on a daily basis.

What is most valuable?

There are several most valuable features for us.

  1. Automation of deployment processes for all our projects;
  2. It's user-friendly enough for our development team to access and use on a daily basis; and
  3. The lead approval process is one of the unique features in it that can't be found in any other automation tool.

How has it helped my organization?

It's improved our organization's functions in a few ways.

  1. It has automated the manual deployment process for all Java, .NET, and C++ applications;
  2. It makes is easy to track production releases with date and time; and
  3. It's gotten rid of the manual errors for deployment that occurred from manual testing.

What needs improvement?

I think that the IBM support team needs to be more proactive in their responses to PMR tickets raised by customers. Also, the plugins for ServiceNow Integration need to be updated.

For how long have I used the solution?

I've used it for three years.

Buyer's Guide
UrbanCode Deploy
October 2024
Learn what your peers think about UrbanCode Deploy. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What was my experience with deployment of the solution?

We've haven't encountered any issues with deployment.

What do I think about the stability of the solution?

We haven't experienced any issues of instability.

What do I think about the scalability of the solution?

We've been able to scale sufficiently.

How are customer service and support?

Customer Service:

I'd rate customer service at a 5 out of 10.

Technical Support:

I'd rate technical support at a 6 out of 10.

Which solution did I use previously and why did I switch?

We previously used IBM Rational Build Forge and then migrated to UrbanCode Deploy, which has more flexibility and process-oriented features.

How was the initial setup?

The initial setup was pretty straightforward with the installation of agents and clients. The configuration process and specific jobs are dependent on the complexity of your application or project.

What about the implementation team?

Our client's in-house team helped with the implementation, and they had an expertise of about an 8 out of 10.

What was our ROI?

I can't say exactly what our ROI is, but as we're in the insurance sector, I know that this is a cost-efficient tool.

What's my experience with pricing, setup cost, and licensing?

It's available at a very reasonable price.

Which other solutions did I evaluate?

We evaluated OpenStack and Amazon Web Services.

What other advice do I have?

It's best to do a POC on the applications you're currently running to check the feasibility of using UrbanCode Deploy.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Systems Engineer at a tech company with 51-200 employees
Vendor
I like the web interface for deployment to various enviorments. Would like to have full blown support for repositories.

What is most valuable?

  • Automatic detection of new builds (via an agent on Nexus).
  • The ability to easily create a custom deployment workflow in the web interface.

How has it helped my organization?

Deployment to various environments can be done from a web interface without needing to manually copy files around or log into systems to run scripts.

What needs improvement?

Full blown support for repositories such a SonaType Nexus would be better than having to deploy an agent to watch particular filesystem paths.

For how long have I used the solution?

We've been using IBM UrbanCode for 3 months.

What was my experience with deployment of the solution?

No issues with deployment and the automatic deployment of agents and agent relay has proved very useful.

What do I think about the stability of the solution?

We have not encountered any issues with stability.

What do I think about the scalability of the solution?

Currently a single node is sufficient for our needs, so scalability has not been an issue.

How are customer service and technical support?

Customer Service:

There was no need to contact customer service.

Technical Support:

There was no need to contact technical support.

Which solution did I use previously and why did I switch?

The previous solution was a mix of manually copying files around and logging into systems to run scripts. IBM UrbanCode Deploy enabled us to easily take builds from SonaType Nexus and deploy them into the environments without needing manual steps.

How was the initial setup?

The initial setup was straightforward. It was very easy to install and configure IBM UrbanCode Deploy and remotely deploy its agents.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

Before chosing this product we also evaluated Midvision RapidDeploy, Thoughtworks Go and Xebia Labs XL Deploy.
Thoughtworks Go: the plugin to integrate with Sonatype Nexus is a thirdparty plugin and has been broken for sometime.
Xebia Labs XL Deploy: The set up of each app for deployment is overly complicated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Eric Minick - PeerSpot reviewer
Eric MinickWorks at a tech company with 10,001+ employees
Real User

Integration with Nexus has shipped. Hope it helps!
developer.ibm.com

Buyer's Guide
UrbanCode Deploy
October 2024
Learn what your peers think about UrbanCode Deploy. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
PeerSpot user
Computer Software Engineer at a financial services firm with 10,001+ employees
Real User
Its reusable templates make your life easier

What is most valuable?

Reusable templates make your life easier.

How has it helped my organization?

Using reusable templates (mainframe and middleware), you can force developers to use the same rules for deployment. Also, you have choice to break that rule.

For how long have I used the solution?

Since 2016.

What do I think about the stability of the solution?

In our implementation, we created 16 PMR for this product. 15 of them were solved.

How are customer service and technical support?

Customer Service:

Perfect. IBM has one of the best customer services.

Technical Support:

Perfect. IBM has one of the best technical supports.

Which solution did I use previously and why did I switch?

No.

What about the implementation team?

We implemented in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Specialist - DEVOPS at a financial services firm with 5,001-10,000 employees
Vendor
Gates help approvers provide their approvals without having to rely on when deployment happens.

What is most valuable?

Gates is one interesting feature, which will help approvers provide their approvals in advance, without having to rely on when deployment happens.

How has it helped my organization?

It has helped developers manage and deploy their own applications.

What needs improvement?

The Archiving policy is something which should be looked at.

The resource tree is pretty bulky and slow. Making a change to the resource tree manually is pretty difficult when size increases.

For how long have I used the solution?

I have been using it for more than six years.

What was my experience with deployment of the solution?

Sometimes logs were not returned back and answers were not found, but still re-executing them worked fine.

Also, when the application history grows and resource tags with component tags are used, actual deployment take-off occurs much later than when you start the deployment.

What do I think about the stability of the solution?

I have not encountered any stability issues, as such, in 6.1

What do I think about the scalability of the solution?

I have encountered scalability; the artifact's clean-up policy is not efficient, so it takes up a huge amount of storage.

Also, when you have a large number of components in the same application, the deployment take-off is very slow. I assume it fetches the current inventory and compares it against the requested version.

How are customer service and technical support?

Customer Service:

Customer service is good, as opposed to earlier products where recreating the problem on the IBM side used to take days.

Technical Support:

Support is great, I would say. They are very reachable, collaboratively connect and help solve the problem

Which solution did I use previously and why did I switch?

We had home-grown solutions different for different applications. We have standardized by adopting this solution.

How was the initial setup?

Initial setup was not that complex, but you need to work on integrating this with your company standards, and tools and policies supported.

What about the implementation team?

Implementation started initially with vendor support but post that, it was done on our own. This was when there were only a few members at the company when we started in 2010. So, not much documentation and help was available.

What was our ROI?

ROI is difficult to explain but it's provided huge savings.

What's my experience with pricing, setup cost, and licensing?

It is a bit costly but good ARA tools are not free, and this has competitive pricing.

Which other solutions did I evaluate?

Before we chose this solution, we evaluated other options.

What other advice do I have?

It is a good tool to use if you have a substantially big enterprise.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Systems Engineer at a tech services company with 10,001+ employees
Real User
It has flexible deployment options, allowing us to model our components as we want and need. More plugins are required.

Valuable Features

It has flexible deployment options, allowing us to model our components as we want and need, which is the most valuable feature we've found from our experience with it.

Improvements to My Organization

It reduced more than 70% of our manual effort when it automated deployment of both UNIX and Windows-based applications using UrbanCode Deploy. We used plugins available in the plugin center and used UNIX shell and powershell scripts to automate completely.

Room for Improvement

More plugins are required. There are also many bugs in UrbanCode Deploy. Finally, database deployment and rollback of databases needs to be worked on.

Use of Solution

I've used it for one year two months.

Deployment Issues

It does not support variable changes and utilizations while executing the application. We were setting the variable values in the application process and using it in the same process, but apparently that's not supported.

Stability Issues

There have been no issues with the stability.

Scalability Issues

We have had no issues scaling it.

Customer Service and Technical Support

Technical support is very good.

Initial Setup

Refer to the IBM Learning Center as that will help with the setup

Implementation Team

We used a vendor team for our implementation.

Other Solutions Considered

Rundeck is also a good option, but UrbanCode Deploy provides more features and is easier to use.

Other Advice

Before buying this, try the trial version and check if it serves your purpose.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Eric Minick - PeerSpot reviewer
Eric MinickWorks at a tech company with 10,001+ employees
Real User

Thanks for the feedback. Would love to know what plugins you are looking for. And for dynamically setting values during a process, look at capturing dynamic values as the output properties of one step and referring to them from another. That's a "chalk board" you can write to in flight. The app properties are not because each deployment uses a traceable version of the props for audit / repeatability purposes. When the process updates those properties it is creating a new, different version of the props. So I'm guessing you can get the dynamism you're looking for with a different approach.

Eminick@us.ibm.com

it_user401046 - PeerSpot reviewer
Sr. Systems Engineer at a tech services company with 501-1,000 employees
Consultant
It has out-of-the-box integration with source-code repositories, various ticketing systems, plus a wide variety of plugins to use during deployment.

What is most valuable?

It has out-of-the-box integration with source-code repositories, various ticketing systems, plus a wide variety of plugins to use during deployment. Custom plugin development was easy and the tools capability of keeping the version tracking of workflows were pretty good.

How has it helped my organization?

It provided a reduction in deployment time and lowered the application downtime.

What needs improvement?

More out of the box plugins are required though good number are avaialble at the moment.

For how long have I used the solution?

I've used it for one-and-a-half years. The sole purpose of the tool was to pick the application binaries from various sources and deploy them on target systems.

What was my experience with deployment of the solution?

There were some issues related to high memory consumption, but those were primarily due to the deployment workflows being developed incorrectly.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

The tool is capable of handling the load. The single application server was handling 50-70 applications which were quite complex in nature.

How are customer service and technical support?

Customer Service:

7/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

We used BMC BladeLogic previously. BladeLogic is more for automating tasks performed on servers like compliance, patching, and provisioning. It is not suited for devops/application deployment and hence the migration from BMC to IBM.

How was the initial setup?

It was fairly simple as the product is easy to install.

What about the implementation team?

We did it in-house with failover.

What's my experience with pricing, setup cost, and licensing?

For us, it was more about automating the complex application deployments which were manual for years. IBM products are expensive unless you can strike a deal. However, the tool did help us in automating the use cases and integrate with existing platforms via plugins.

Which other solutions did I evaluate?

We explored Ansible, Puppet and Chef. I worked on Chef for a few days and I am not a very big fan of it, probably due to my lack of interest.

What other advice do I have?

For DevOps, this tool is one of the best with all its integration capabilities for repositories and various systems. Perform the initial setup carefully, and probably with someone who has knowledge on the tool plus enough experience of designing infrastructure solutions. For me, the pain starts due to mostly incorrectly designed/implemented tools.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Eric Minick - PeerSpot reviewer
Eric MinickWorks at a tech company with 10,001+ employees
Real User

Thanks for the review! I'm glad you found custom plugin development easy! We'd love to have you join our open plugin development community. developer.ibm.com

PeerSpot user
Architect at a financial services firm with 10,001+ employees
Vendor
Automated deployment forces the organization to standardize runtimes. They could add support for some of the vendor's own middleware.

What is most valuable?

Ability to do automated deployments. It does what it promises: It helps you automate deployments. But, it works better for some application component types than for others.

How has it helped my organization?

Automated deployment forces the organization to standardize runtimes, development output and handling of platform provisioning.

What needs improvement?

They could add support for some of IBM’s own middleware. IBM is so big a company that the left hand doesn’t understand the right hand.

For how long have I used the solution?

I’ve been using UrbanCode Deploy for too long.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

Technical support is bad.

Which solution did I use previously and why did I switch?

We had various solutions before this one.

How was the initial setup?

Setup was complex because IBM started on the wrong foot.

What's my experience with pricing, setup cost, and licensing?

Don't use the tool in combination with IBM as datacentre manager.

Which other solutions did I evaluate?

We didn’t evaluate other tools. We were forced to use it by IBM as datacentre manager.

What other advice do I have?

Look for other tools if IBM runs your datacentre.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at a tech company with 10,001+ employees
Real User
Maintains historic versions of artifacts in multiple environments, but the database deployment needs to be more flexible
Pros and Cons
  • "The most valuable feature is the snapshot functionality, which allows us to access previous versions of the artifacts."
  • "I would like to have the agent up and running at all times, as opposed to only while it is in the DevOps pipeline."

What is our primary use case?

We use UrbanCode Deploy for storing the artifacts of the environment. 

In both our production and non-production environments, we rely on UrbanCode as an artifact repository. For example, if we want to deploy something in production then we take our usual steps, such as stopping what needs to be stopped, then we deploy using UrbanCode, and then we restart to make our production environment available again.

This solution is also useful for maintaining different versions of the artifacts because it has the capability of maintaining snapshots.

What is most valuable?

The most valuable feature is the snapshot functionality, which allows us to access previous versions of the artifacts. I can see what versions are there and it has helped a lot in one of my products that has many different artifacts that need to be managed. UrbanCode shows me which versions of which artifacts are in each environment.

What needs improvement?

This solution could be made more flexible with respect to deploying databases. Liquibase is a valuable feature but it is weak and could be better. I have just seen a video on a product called Datical, and the database workflows are easy to manage.

Not just anybody can use this tool without first taking at least the basic training online.

I would like to have the agent up and running at all times, as opposed to only while it is in the DevOps pipeline.

For how long have I used the solution?

I have been using UrbanCode Deploy for nearly four years.

What do I think about the stability of the solution?

The stability is good and we've had no issues with it. We use it on a daily basis in both non-production and production environments.

What do I think about the scalability of the solution?

This solution is very easy to scale. We have between 300 and 400 users and we have had no issues at all. Our development and support teams have access to this tool, although there are only four or five of us with administrator access.

How are customer service and technical support?

We have only contacted support one time and it was concerning a very minor issue. Currently, we are running this solution without a support contract from IBM, although we will be purchasing support the next time we upgrade UrbanCode.

Which solution did I use previously and why did I switch?

Before UrbanCode was implemented in the organization, we used to perform the basics using Jenkins. However, it was a very lengthy and difficult process.

For some of our products, we are not using UrbanCode. For example, we have implemented Ansible and we are looking forward to using it more as a Linux tool. The major difference between the two is that Ansible is agentless. I just need to log in to the server and do my deployments. The issue we are having with UrbanCode, where we want to keep the agent up and running at all times, is automatically resolved using Ansible.

We will continue to use multiple products for the time being.

How was the initial setup?

The initial setup is easy, although it depends on the tool that you are comparing it to. For example, Ansible is a similar tool that is not agent-based. Overall, I would rate the ease of setup a three out of five.

What about the implementation team?

When the product came in, one of my colleagues went for training and then assisted me with the implementation. I also took some online training and I think that anybody would need it before they can use UrbanDeploy.

What's my experience with pricing, setup cost, and licensing?

The licensing fees for this solution are based on the number of servers that are being deployed and the number of agents that you have. There is a separate charge if you want support from IBM, and the cost of support also varies depending on the number of agents.

What other advice do I have?

This is a solution that I recommend but I think that for anybody who is interested in implementing it, I would suggest that they start by reviewing the resources that IBM has online. It is not complicated, and they will be comfortable with how the variables are used and that kind of thing.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: October 2024
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Buyer's Guide
Download our free UrbanCode Deploy Report and get advice and tips from experienced pros sharing their opinions.