We use the product as a main server for deploying mid-range applications, including critical national-wide residence services, onto a hyper-converged infrastructure. Our banking sector client has a system, typically comprising three or four servers in a block, where virtualization and storage pooling are utilized for recovery purposes.
Deputy Manager at Data Edge Limited
Easy-to-deploy platform with efficient capabilities to manage virtual machines and storage
Pros and Cons
- "We can manage and relocate resources easily."
- "We encounter challenges related to the renewal of support subscriptions."
What is our primary use case?
What is most valuable?
The most valuable feature of vCenter is its capability to manage virtual machines and storage. Moreover, integrating storage management on top of vCenter enhances its utility. We can manage and relocate resources easily. Additionally, it provides a valuable fault-storage data center feature.
What needs improvement?
We encounter challenges related to the renewal of support subscriptions. Their technical support team reports the queries within an hour or two, according to SLA. However, they take six hours or even the next business day to resolve the issues.
For how long have I used the solution?
We have been using vCenter Orchestrator for the last four years.
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vCenter Orchestrator
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What do I think about the stability of the solution?
The platform needs to work more efficiently for critical applications within VMware platform. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Our organization caters to various sectors, including banks, corporate houses, and governance industries. From a global perspective, the product is scalable to meet the needs of SMBs. I rate the scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We used Microsoft Hyper-V before. VMware has its terminal to function independently without relying on additional operating systems to initiate or manage the server pool. The platform is more self-sufficient, allowing for easier server boot-up than compared to Microsoft's Hyper-V, which required a server-first approach and dealt with hypervisors separately.
How was the initial setup?
vCenter Orchestrator is easy to deploy and maintain. It takes a day to complete the setup for one or two virtual machines. The number of deployment executives depends on the client's requirements. We have three designated engineers monitoring the project remotely and from the site. We require more than five executives to work on a larger site. The overall complexity depends on client requirements and the technical expertise of the vendors and resellers.
What's my experience with pricing, setup cost, and licensing?
The product is expensive, and the pricing needs improvement. They provide licenses every year.
What other advice do I have?
I rate vCenter Orchestrator an eight out of ten. I advise others to evaluate the solution depending on the client's ecosystem. For critical applications, it is advisable to opt for hypervisor products. However, less critical applications like email or ERP systems with HCI solutions with converged features could be suitable. Ensure it has a fault tolerance system and administrative servers to prevent downtime.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Application Developer at teleyemen
The network configuration features are also helpful because we can migrate entire networks
Pros and Cons
- "The most crucial feature of vCenter is its scalability. We can use it to expand our network, so we don't have to report our client devices. The network configuration features are also helpful because we can migrate entire networks."
- "VMware tools would benefit from more automation. When installing our devices and servers, we often need to install the VMware tools manually. This process should be automated during the VM installation process."
What is our primary use case?
In our first program, we used the VCF to provide searches for our clients, then we opened our service to the public, so we changed from VCF to a VC and VCB program. We have an infrastructure software data center that we need to manage and handle all our clients' requests.
We use PCD and vCenter. On top of that, we provide the PCD as a service for our clients. We give them a portal to access the resources they request. The services include site recovery, policy updates, etc.
What is most valuable?
The most crucial feature of vCenter is its scalability. We can use it to expand our network, so we don't have to report our client devices. The network configuration features are also helpful because we can migrate entire networks.
For example, we have a disaster recovery site that stores all our network configurations, so our clients can move from one site to another. We can use load balancing for the same problem. If the server or hypervisor is fully loaded, we can easily move some devices or VMs to another site.
We use the VLS Orchestrator with vCenter and create templates, allowing our clients to access and collect administration for their services. They manage the IT-critical stuff they implement, so we can provide them with pre-built solutions and templates.
What needs improvement?
VMware tools would benefit from more automation. When installing our devices and servers, we often need to install the VMware tools manually. This process should be automated during the VM installation process.
For how long have I used the solution?
We've been using Orchestrator for seven or eight months.
What do I think about the stability of the solution?
Orchestrator is stable, but we have some problems with access. There are some performance issues when we use the VMs. For example, there is some latency when I access the management device, but the device itself is stable and working very well.
How are customer service and support?
I rate VMware support four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
VMware is the first virtual solution, system, or ecosystem that we used.
How was the initial setup?
The installation process was smooth except for a few complications with DNS and the certificate, but you typically need a lot of staff to help you install it. We don't need a dedicated person to perform maintenance. When a problem happens, we can call support to fix it, or we do it ourselves remotely if we have experience.
What about the implementation team?
We used a third-party consultant to help us implement the solution.
What's my experience with pricing, setup cost, and licensing?
The licensing module is somewhat complex. Calculating the cost is complicated. Many of our clients are unclear about the billing system and the traffic metering. I think we pay for revenue sharing on the VCB program, but we had a VCF program in the beginning. I don't have enough information about licensing. But when we converted from the VCF to the VCB program, the licensing module changed to revenue sharing.
What other advice do I have?
I rate vCenter Orchestrator nine out of 10. It's a great solution that can help any starting company that needs to provide vCloud to their customers. It's scalable, stable, technical, and responsive. If you're deploying vCenter, you need to understand the infrastructure.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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vCenter Orchestrator
December 2024
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IT Manager at Zaki Hashem & Partners
Powerful, stable, and very reliable
Pros and Cons
- "vCenter Orchestrator is very reliable and stable."
- "I did not do the initial setup. However, it was complex at the beginning."
What is our primary use case?
I used vCenter Orchestrator for our servers, such as database, Active Directory, and antivirus servers. Our internal servers have approximately five hosts and we are hosting approximately 19 servers on them.
For how long have I used the solution?
I have been using the vCenter Orchestrator for approximately 10 years.
What do I think about the stability of the solution?
vCenter Orchestrator is very reliable and stable.
What do I think about the scalability of the solution?
The scalability of the vCenter Orchestrator is not easy to do because it is depending on the hardware that is used. You cannot scale the solution easily.
We have approximately 150 people in my organization using this solution. Our company is a law firm, people from multiple roles are using it, such as administrative lawyers, attorneys, IT, sales, HR, and accounting. All departments are using the solution because all our servers are deployed using VMware. We don't have any standalone service. The solution is widely used in our company and we have plans to expand.
How are customer service and support?
I have used the support a couple of times in the online communities. I have not used professional support from VMware.
Which solution did I use previously and why did I switch?
I have used Hyper-V previously.
How was the initial setup?
I did not do the initial setup. However, it was complex at the beginning.
What's my experience with pricing, setup cost, and licensing?
The concept of hyper-convergence is smart. I don't know if it can be applied with less cost to be more affordable for small or medium-sized companies. The cost is a very important factor for it. We are currently depending on SAN storage. However, the hyper-converged solutions are depending on the storage within the hosts, such as vSAN in the VMware. It is a smart solution.
What other advice do I have?
I am looking to expand our operation. However, approximately two years ago I was searching for a flexible solution and I came to the hyper-converged solution. I was doing some comparisons, but as it was very expensive to replace our current environment. I'm searching for a solution to somehow expand our environment or do another environment parallel to our current one.
I would advise others to try solutions, such as Hyper-V. I have tried it in a test environment and I think it is very promising and it is easy to use. However, VMware is very powerful, stable, and very reliable, but I advise them to try Hyper-V and VMware.
I rate vCenter Orchestrator a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at Tech Data GmbH
Provides good stability and availability
Pros and Cons
- "The most valuable feature of the solution is availability."
- "The solution’s pricing and integration could be improved."
What is most valuable?
The most valuable feature of the solution is availability.
What needs improvement?
The solution’s pricing and integration could be improved.
For how long have I used the solution?
I have been working with vCenter Orchestrator since 2014.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
How was the initial setup?
Installing the solution is very easy if you have experience with the tool.
What's my experience with pricing, setup cost, and licensing?
vCenter Orchestrator is a very expensive solution. If you talk with customers about other solutions like Nutanix, their prices are also very high.
What other advice do I have?
If you have an existing VMware solution, integrating it into another solution is not easy. However, if you have a small company with a VMware solution, you can easily change it because you also need experience with other solutions.
I would recommend the solution to other users because VMware is a big company with very good licensing. More people can choose VMware as it provides good features available to new customers.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: May 16, 2024
Flag as inappropriateSenior Engineer at Spacertron
Excellent for managing virtual machines but costly
Pros and Cons
- "The most valuable feature for us is the performance stability of vCenter Orchestrator, especially in complex situations, making it excellent for managing virtual machines."
- "We would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable."
What is our primary use case?
We operate two critical data centers, Data Center A and Data Center H, in an active-active setup. These centers serve 300 remote sites, with all our applications and local servers sending data to both. We prioritize data security using protections like IPS, IDS, and XDR. Data distribution is handled by load balancers through DNSX in our virtual cloud, connecting to application servers. We also have Backup Data Centers ready to take over if A and H encounter issues, ensuring uninterrupted data services.
What is most valuable?
The most valuable feature for us is the performance stability of vCenter Orchestrator, especially in complex situations, making it excellent for managing virtual machines. For smaller to medium-sized data centers, we also use Proxmox, a German software for server virtualization. Additionally, we prioritize data backup and recovery, with independent data centers located about 200 kilometers away from our main centers, Data Center A and Data Center H. These main centers operate in an active-active mode, while B and C serve as backups.
What needs improvement?
There are a few areas that could use improvement. Firstly, the pricing could be more competitive. Secondly, we would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable. The management of vCenter could be less automatic and more transparent for our experienced technicians. Lastly, our data stores could be better integrated with third-party options, as they don't fully meet our high-end requirements. vCenter has limited management capabilities, causing problems when you have plenty of space and memory but can't monitor their usage well. The main issues revolve around data storage and management, driven by an overly automatic and simplistic approach that is not ideal for complex or expanding setups.
For how long have I used the solution?
I have been using vCenter Orchestrator for two years.
What do I think about the scalability of the solution?
It is a scalable solution. We have approximately 4,000 users of the solution. We also have a team of five people who maintain the solution 24/7.
How are customer service and support?
The technical support is customer-oriented but not excellent in terms of speed and knowledge. It is reasonably good but not outstanding. I would give it a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have previously used Proxmox but switched to vCenter because Proxmox is not suitable for larger applications. In addition to using vCenter, nowadays we also use OpenStack.
How was the initial setup?
The initial setup was extremely easy because vCenter handled many things automatically. However, it is not ideal when you need specific configurations, as it may not give you the level of control you require. We obtain licenses through a digital locker or VMware purchase orders, and deploying them is easy. However, there are some issues with data store management. While the system is generally stable, it lacks flexibility for configuration and monitoring. This can be problematic when adding many VMware machines and increasing data store capacity, as it doesn't provide clear warnings or limits.
What was our ROI?
I have definitely seen ROI with vCentre.
What's my experience with pricing, setup cost, and licensing?
VMware's licensing can be complex with many products, making it hard to find a cost-effective solution. Handling costs, support, and efficiency can be expensive and challenging, so it is an important aspect to think about. Sometimes it seems like VMware offers many products just to generate more revenue, even if some of them end up being unnecessary.
What other advice do I have?
My recommendation for those starting with vCenter is that once the automatic installation is complete, the graphical user interface is user-friendly and easy to use. Overall, I would rate vCenter a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Infrastructure Support at Al Jaber Group
Creates efficient workflows, but its analytics feature needs improvement
Pros and Cons
- "It has the best workflow feature."
- "Its technical support team takes a long time to escalate the issues."
What is our primary use case?
I use the solution for automation purposes.
What is most valuable?
The solution has the best workflow creation feature.
What needs improvement?
The solution's analytics feature could be better.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
The solution's scalability is a seven or eight out of ten.
How are customer service and support?
The solution's technical support team takes a long time to escalate the issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution's initial setup process is a seven or eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing an eight or nine.
What other advice do I have?
I recommend the solution to others and rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Development Manager at a comms service provider with 10,001+ employees
Workflow automation will make your daily tasks easier, but it needs bulk deployment capabilities
Pros and Cons
- "The most valuable feature is workflow automation."
- "This solution needs to have more built-in workflows."
What is our primary use case?
I have used this solution through all of the generations from 4.1, 5, 5.1, 5.5, 6, 6.5, and 6.7.
Our primary use case was for the deployment of a virtual machine with a specific naming convention. I have my own naming convention for applications such as Active Directory.
The deployment model depends on the environment. For VMware, I have only used it in private cloud deployments. In Asia, it is a public cloud using Microsoft Azure.
What is most valuable?
The most valuable feature is workflow automation. I was interested in data and provisioning servers.
What needs improvement?
The migration from site-to-site needs to be improved.
It should be easier to automate tasks in bulk, such as instantiating several VMs.
I would like to be able to automate RDMs for clusters.
This solution needs to have more built-in workflows.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
For many of the algorithms it was stable, but we had some problems. I think that it is more of a management issue, so I would rate it at eighty percent stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
The technical support for this solution is good.
Which solution did I use previously and why did I switch?
I used another solution prior to this one, but it was not for VMware. It was for Microsoft VMM.
We also use an Oracle solution for private clouds. We did not switch. It depends on the user environment.
How was the initial setup?
When you initially set up this solution, you implement your own workflows. It would be easier if they had more built-in.
The deployment takes not longer than thirty minutes.
What other advice do I have?
My advice is that Orchestrator will ease your life in your tasks. Once you teach yourself this product, it will make difficult jobs relatively easy.
It is a good solution, but it needs the capability of bulk deployment.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Healthcare Specialist at Irish Government
Has good scalability and an easy initial setup process
Pros and Cons
- "The solution is stable."
- "It could be integrated with third-party hypervisors."
What is most valuable?
The solution manages workloads and templates very well.
What needs improvement?
The solution could be integrated with third-party hypervisors.
For how long have I used the solution?
I have used the solution for many years.
What do I think about the stability of the solution?
I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
It is a highly scalable solution. I rate its scalability a ten.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy. It takes an hour or two to complete.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
We renew the solution's license every one or two years.
What other advice do I have?
I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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