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Senior Presales Engineer at a tech services company with 201-500 employees
Real User
Simple, ergonomic, and easy to use in a complex environment
Pros and Cons
  • "The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one."
  • "It is too expensive. One of the main issues is the price."

What is our primary use case?

We are a software IT provider. I work with vCenter. We use it for our clients. It's for customers and our customers who use VMware products. We are the implementation engineers. Most of our clients work with the traditional data counter.

Our primary use case of this solution is for virtualization management, so virtualizing the infrastructure, and optimizing IT workload.

What is most valuable?

The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one.

It's a single pane of glass. We can manage all the sectors on vCenter.

What needs improvement?

It is too expensive. One of the main issues is the price. 

I don't know if vCenter Orchestrator can automize the provisioning of other products and other virtualizing software besides for VMware. If it will develop the ability to be a multi-provider product it will be better for VMware.

I would it to become multi-platforming, like what vRealize does. 

For how long have I used the solution?

We have been using this solution for almost eight years.
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What do I think about the stability of the solution?

It is stable. I didn't find any technical problems with any VMware products, including vCenter. They are stable products and the only problem is that they cost a lot of money. 

What do I think about the scalability of the solution?

In Tunisia, we don't have very big data country like in the UK, Europe, and other countries. The biggest data center in my country has maybe around 500 virtual machines. We don't have the problem of scalability in Tunisia. We're a small country with a small data center. For big companies in Tunisia, it's compared to a middle-sized company in Europe.

We don't have this problem and I know vCenter it's very scalable with how much you can manage and how many customers you can manage. We don't have this problem with scalability.

How are customer service and support?

We don't have a problem with VMware support. I would rate their support a nine out of ten. 

Which solution did I use previously and why did I switch?

We compared vCenter to Microsoft SCCM and other tools and I think vCenter is the most dynamic and the easier one to use in any complex environment.

How was the initial setup?

The initial setup is not complicated. The setup took around half a day. If we have all the requirement that we request it takes less than half a day.

What about the implementation team?

We do both. We implement and we do the support and maintenance tasks. We only require one staff member for the deployment. 

The setup depends on how the company has organized it. We have people who are responsible for the implementation and people who are responsible for the maintenance and support desk. But if you have a problem then just one person can fix that problem. 

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a yearly basis. We pay for the license and then we pay the support every year.

What other advice do I have?

I would rate it a nine out of ten. Not a ten because of the price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
System Admin at Institute of Space Technology (IST)
Real User
Good management tools and distributed resource scheduler, but the GUI should be enhanced
Pros and Cons
  • "The backup and recovery times are very quick."
  • "The GUI should be enhanced in the future."

What is our primary use case?

We recently deployed a SAN in our office and the servers deploy on vCenter Orchestrator.

We also have a wireless deployment for different controllers, and we have many ERD solutions in our office that are hosted on VMware technology.

Many of our older, physical servers are being converted into VMs, and then we use vCenter Orchestrator with them as well.

What is most valuable?

The most valuable feature is the Distributed Resource Scheduler (DRS).

The backup and recovery times are very quick.

The management tools are very good.

What needs improvement?

I think that vSAN can be improved.

The GUI should be enhanced in the future. 

For how long have I used the solution?

I have been working with vCenter Orchestrator for probably three years.

What do I think about the stability of the solution?

vCenter Orchestrator is a stable product.

What do I think about the scalability of the solution?

Scalability has not been an issue. In one project, we have between 2,500 and 3,000 users.

How are customer service and technical support?

The VMware technical support is good.

How was the initial setup?

The initial setup is straightforward. Including the training that we had from the training center, our deployment took place over about six months.

Which other solutions did I evaluate?

We evaluated and analyzed several similar products and we selected VMware as being most suitable for our requirements.

What other advice do I have?

My advice for anybody who is considering vCenter Orchestrator is to first collect all of their requirements or the requirements of the client. These are the basic steps and once everything is understood, the products can be properly selected.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Creative Head/Director at WitBuz
Real User
Stable and easy to install and use
Pros and Cons
  • "The solution was easy to install."
  • "I would like to see better performance."

What is our primary use case?

The version we use is not updated. 

The solution allows us to manage multiple VMware in a single, vCenter, console. It is very useful.

What is most valuable?

The solution is easy to use.

What needs improvement?

I would like to see better performance. 

For how long have I used the solution?

We have been using vCenter Orchestrator for around six years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

I do not have knowledge of the technical support. 

How was the initial setup?

The solution was easy to install. 

The implementation process takes between 30 to 43 minutes. 

What about the implementation team?

When it comes to the deployment, they have an administrator. We will provide them with support should an issue arise. 

What's my experience with pricing, setup cost, and licensing?

We provide the VMware solution to our clients, for which they pay a perpetual license. 

What other advice do I have?

We have around 10 customers making use of the solution.

My recommendation is that one solely go with vCenter.

I rate vCenter Orchestrator as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Tchl832 - PeerSpot reviewer
Technical Specialist at a tech services company with 10,001+ employees
Real User
Hardware abstraction layer makes VMs portable when moving to a different platform
Pros and Cons
  • "The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN."
  • "I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution."

What is our primary use case?

Primary use would be consolidation into a smaller footprint and its performance is pretty good.

How has it helped my organization?

It allows us to maintain an offline catalog of a bunch of product configurations that can be powered on remotely, so they don't use any resources while they are off.

What is most valuable?

The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN.

What needs improvement?

I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is an eight out of 10.

What do I think about the scalability of the solution?

Scalability is an eight out of 10.

Which solution did I use previously and why did I switch?

There was no previous solution. It was all bare metal hardware.

When selecting a vendor the most important criteria are time in the industry and cost.

How was the initial setup?

The initial setup was very simple.

Which other solutions did I evaluate?

I looked at Zen, VMware, Microsoft Hyper-V, and the free Linux solution. My decision was made by the fact that our product support team only specifically supports virtualization on VMware.

What other advice do I have?

I rate this solution a nine out of 10 because of its simplicity, scalability, and availability. The one ding would be the need for better manageability of VM sprawl, that would be nice.

In terms of advice, I would tell people that this is VMware's only business, or primary business. That's longevity in your investment, as opposed to going with a Microsoft or a Linux that may or may not continue the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at a manufacturing company with 11-50 employees
Reseller
Top 5
User-friendly product with an easy setup process
Pros and Cons
  • "The technical support services are excellent."
  • "The product’s cost needs improvement."

What is most valuable?

vCenter Orchestrator is a user-friendly and straightforward product.

What needs improvement?

The product’s cost needs improvement. Not all organizations can spend huge amounts of money to orchestrate the operation. In comparison, KVM is less expensive and has similar functionality. It could be integrated with other products and technologies than VMware.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

It is a scalable product.

How are customer service and support?

The technical support services are excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use Ansible to automate workload management for third-party products and heterogeneous environments. In comparison, vCenter Orchestrator can be used to manage only VMware infrastructure.

How was the initial setup?

The initial setup process is easy if you follow the proper procedure with the correct steps and prerequisites.

What other advice do I have?

I rate vCenter Orchestrator an eight out of ten. If you have only VMware cloud, then vCenter Orchestrator is the right fit for your business requirements. You should look for other compatible tools if you have a heterogeneous environment, including public clouds like OpenStack or OpenShift.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Customer Success Engineer at Digital Network Solution (DNS)
Real User
Top 5Leaderboard
The tool's high performance ensures great stability in its overall functioning
Pros and Cons
  • "The implementation phase for vCenter Orchestrator was easy."
  • "The snapshot technology of VMware is not good compared to other solutions in the market, like Nutanix."

What is most valuable?

The most valuable feature of the solution is that it offers a single dashboard, so you don't have to go to multiple places to do multiple things.

What needs improvement?

The snapshot technology of VMware is not good compared to other solutions in the market, like Nutanix. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using vCenter Orchestrator for a year or two. I recommend vCenter Orchestrator to my company's customers. I am unsure of the version I use.

What do I think about the stability of the solution?

Performance-wise, vCenter Orchestrator is a very good solution since it remains very stable.

What do I think about the scalability of the solution?

In my company, we have one data center with two or three data servers that manage the solution. One administrator is required to look after the solution.

How are customer service and support?

In my company, we haven't used the technical support provided by VMware. I believe our clients will need help from VMware's technical support.

Which solution did I use previously and why did I switch?

I use products similar to vCenter Orchestrator from Nutanix.

With VMware, you need to purchase each of their solutions separately. When it comes to Nutanix, everything comes under a single bundle, making it a very good solution requiring very little licensing, even though the price may fall in the upper end of the spectrum. The aforementioned details of Nutanix make it easy for my company to propose it to our customers.

The problem with vCenter Orchestrator is that our company has to pay more since we have to buy it as a separate product from VMware. Our customers wonder why our company proposes to them to buy too many solutions when there are alternatives in the market, allowing them to buy or choose a single solution with everything they need. Though we end up proposing vCenter Orchestrator to our customers, they ultimately end up buying three or four products along with it, and it becomes difficult for our company to give an explanation.

How was the initial setup?

The implementation phase for vCenter Orchestrator was easy.

The solution is deployed on-premises mostly since our customers use it in banks.

What other advice do I have?

A trial version of the solution would be good since it can showcase those features that can be utilized and how everything can be made available on a single dashboard. Once a customer gets a hands-on experience with the solution, they will start feeling comfortable and may start liking the product.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Hany  Magdy - PeerSpot reviewer
Enterprise Solutions Consultant at Interact Technology Solutions
Real User
Reliable, easy to set up, and offers good features
Pros and Cons
  • "We can scale the solution."
  • "The cost of the solution is high."

What is our primary use case?

We are using the solution for multiple companies. 

What is most valuable?

There are a lot of features in VMware that are very useful, actually. 

The initial setup is not very complex. 

It is stable and reliable. 

We can scale the solution. 

What needs improvement?

In the last few months, I've heard rumors that ransomware has been gaining the ability to attack VMware, which has us worried. 

The cost of the solution is high.

For how long have I used the solution?

I've been using the solution for five or six years. 

What do I think about the stability of the solution?

The solution has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

We've had customers with up to 7,000 employees. 

The solution scales well. It's not a problem to expand it. 

I'm just doing implementations for my customers, not my company. I'm not sure if my customers have plans to increase usage. 

How are customer service and support?

I've only used technical support two or three times. They have very good support and we are quite satisfied with the level of support we offer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and simple. It's not difficult. How long it takes to deploy depends on the number of hosts on vCenter. It might take one to two hours. 

Sometimes a customer requires a more complex setup, and that can take a few days.

What about the implementation team?

We are able to handle the initial setup in-house. We did not need any outside help from integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

There are multiple licenses available so customers can choose what makes sense based on their needs. 

The pricing could be a bit less between the pandemic and the war. It's also expensive as it is in dollars, which is higher than a lot of other currencies. Lowering the price would encourage more customers to sign on.

What other advice do I have?

I am an integrator.

I'm using multiple versions, including versions five, six, and seven.

It's a perfect solution. I'd rate it eight out of ten. I'm worried about the potential for being targeted by this new ransomware.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 5Leaderboard
Easy to use, stable, and has good technical support
Pros and Cons
  • "vCenter Orchestrator is easy to use."
  • "The interface could be improved to bring greater user-friendliness and ease of use."

What is our primary use case?

We primarily use this solution for automation.

We have an on-premises deployment, and we do not plan on using the cloud.

What is most valuable?

vCenter Orchestrator is easy to use.

What needs improvement?

The interface could be improved to bring greater user-friendliness and ease of use.

For how long have I used the solution?

We have been using this solution for more than eight years.

What do I think about the stability of the solution?

This is a stable platform.

What do I think about the scalability of the solution?

This solution is scalable.

We have ten users, including system administrators and end-users.

How are customer service and technical support?

Their technical support engineers were quite capable of dealing with any issues that we have had. Luckily, since the platform is stable enough, we haven’t had to open many cases. There was only one that we had in the initial phase.

How was the initial setup?

The initial setup of this solution is straightforward.

What other advice do I have?

I definitely recommend this solution. As a whole, it is quite good. It is difficult to pick a single aspect that I would recommend. You have to use the whole thing.

From what I have been told, the newer versions have already addressed some of the issues that we have identified. We are planning on upgrading to the most recent version, and I am waiting to see what the differences are.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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