Try our new research platform with insights from 80,000+ expert users
UlfWernersson - PeerSpot reviewer
Senior Infrastructure Consultant at Real Time Services AB
Real User
Top 5
Has a straightforward integration process and good technical support services
Pros and Cons
  • "The platform integration is straightforward, especially with recent updates, making connecting with various systems and streamlining workflows easier."
  • "Enhancing the platform's setup process intuitiveness and offering more flexible pricing options could further improve its accessibility across different company sizes."

What is our primary use case?

We extensively use vCenter Orchestrator for automating tasks across environments, particularly in managing server deployments and network configurations.

What is most valuable?

The product's integration capabilities are outstanding, facilitating seamless connections with tools like CyberArk for security management and Infoblox for DNS automation.

What needs improvement?

Enhancing the platform's setup process intuitiveness and offering more flexible pricing options could further improve its accessibility across different company sizes.

For how long have I used the solution?

I've been using it for several years, starting with earlier versions and now up to the latest updates, which have significantly improved automation capabilities.

Buyer's Guide
vCenter Orchestrator
October 2024
Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is very stable, rarely encountering issues that impact operations.

What do I think about the scalability of the solution?

The platform scales well for large enterprises, though initial setup complexity can present challenges.

How are customer service and support?

VMware's support has been excellent, consistently providing timely assistance when required. 

Which solution did I use previously and why did I switch?

Within the VMware ecosystem, it excels, particularly for organizations deeply integrated with VMware solutions.

How was the initial setup?

We deploy based on client needs, typically utilizing a hybrid model integrating on-prem infrastructure with cloud services like CloudHealth for cost management.

What other advice do I have?

The platform integration is straightforward, especially with recent updates, making connecting with various systems and streamlining workflows easier.

I would rate vCenter Orchestrator a nine. It's a robust tool offering extensive capabilities, ideal for organizations focused on strategic automation initiatives.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
MakrandTare - PeerSpot reviewer
Enterprise architect at Tech Mahindra Limited
Real User
Top 5
Has good DNS feature but needs to improve pricing
Pros and Cons
  • "I like the tool's DNS feature."
  • "The solution's price could be cheaper."

What is most valuable?

I like the tool's DNS feature. 

What needs improvement?

The solution's price could be cheaper. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

vCenter Orchestrator is scalable. The server is located in four to five locations. 

How was the initial setup?

vCenter Orchestrator's setup is very straightforward. If the setup is small, it can be completed in two days. 

What other advice do I have?

I would rate vCenter Orchestrator a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
vCenter Orchestrator
October 2024
Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Solution Architect at a manufacturing company with 11-50 employees
Reseller
Top 5
User-friendly product with an easy setup process
Pros and Cons
  • "The technical support services are excellent."
  • "The product’s cost needs improvement."

What is most valuable?

vCenter Orchestrator is a user-friendly and straightforward product.

What needs improvement?

The product’s cost needs improvement. Not all organizations can spend huge amounts of money to orchestrate the operation. In comparison, KVM is less expensive and has similar functionality. It could be integrated with other products and technologies than VMware.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

It is a scalable product.

How are customer service and support?

The technical support services are excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use Ansible to automate workload management for third-party products and heterogeneous environments. In comparison, vCenter Orchestrator can be used to manage only VMware infrastructure.

How was the initial setup?

The initial setup process is easy if you follow the proper procedure with the correct steps and prerequisites.

What other advice do I have?

I rate vCenter Orchestrator an eight out of ten. If you have only VMware cloud, then vCenter Orchestrator is the right fit for your business requirements. You should look for other compatible tools if you have a heterogeneous environment, including public clouds like OpenStack or OpenShift.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Assistant Manager System at Pro-Technic Machinery Ltd
Real User
Makes it easy to manage VMs, reasonably-priced, and the technical support is helpful
Pros and Cons
  • "The most valuable feature is how easy it makes it to manage the VM."
  • "When the SSO certificate needs to be renewed, the upgrading and testing are quite complicated."

What is most valuable?

The most valuable feature is how easy it makes it to manage the VM. In our case, that is quite good.

What needs improvement?

The product is not quite easy to use and needs improvement in that regard.

When the SSO certificate needs to be renewed, the upgrading and testing are quite complicated. We faced this issue just three months ago.

For how long have I used the solution?

I have been working with vCenter Orchestrator for between three and four years.

What do I think about the stability of the solution?

For what we use it for, it has been quite stable.

What do I think about the scalability of the solution?

It is a scalable product and we have between 60 and 70 end-users. We do not plan to increase usage within the new few years.

How are customer service and technical support?

Technical support is quite good and quite helpful.

Which solution did I use previously and why did I switch?

Prior to vCenter Orchestrator, we did not work with a similar solution.

How was the initial setup?

There are a lot of steps that have to be done using the command line and the documentation doesn't cover the entire process. The knowledge base was not open to the public so it was not easy to resolve the issue that we were having. We had to ask for support.

What about the implementation team?

We had support from the vendor for our deployment.

Two people are in place to support this product and perform maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable, and one of the reasons that this product was selected.

Which other solutions did I evaluate?

We evaluated Microsoft System Center Orchestrator at the same time, but vCenter is the solution that was chosen. One of the reasons that we chose it was the price.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enrico Boseli - PeerSpot reviewer
CTO at a tech services company with 501-1,000 employees
Real User
Top 10Leaderboard
A stable solution that can be used for process automation
Pros and Cons
  • "Because of the central management, the scripting engine and workflow engine are integrated with VMware without any burden to integrate different products."
  • "The response time of vCenter Orchestrator's support could be improved."

What is our primary use case?

Since we have a data center, we use vCenter Orchestrator for process automation.

What is most valuable?

vCenter Orchestrator is very integrated with VMware. Because of the central management, the scripting engine and workflow engine are integrated with VMware without any burden to integrate different products.

What needs improvement?

The response time of vCenter Orchestrator's support could be improved. You're good when you get a knowledgeable person who knows things, but their response time is slow.

For how long have I used the solution?

I have been working with vCenter Orchestrator for four or five years.

What do I think about the stability of the solution?

I rate vCenter Orchestrator a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate vCenter Orchestrator a nine out of ten for scalability. Around 10 people use the solution in our organization.

How are customer service and support?

vCenter Orchestrator technical support is not bad, but they have to improve their response time.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate vCenter Orchestrator an eight out of ten for the ease of its initial setup.

What about the implementation team?

Since we have a big environment, vCenter Orchestrator's deployment took a few days. Three people were involved in the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

vCenter Orchestrator is an expensive solution. I rate vCenter Orchestrator an eight out of ten for pricing.

What other advice do I have?

I use the latest version of vCenter Orchestrator.

I would recommend vCenter Orchestrator to other users. You have to understand beforehand what kind of processes you want to orchestrate and automate with it. If you think about what you'll do with it before you install it, you'll have a better view of how to implement it in the best way.

Overall, I rate vCenter Orchestrator an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Serhad Yıldız - PeerSpot reviewer
Founder and CEO at Zed
Reseller
Modernizes use of IT infrastructure and improves resource usage
Pros and Cons
  • "The product's integration is good, it works well with other programs and solutions."
  • "The price of this product is high and could be improved."

What is our primary use case?

My primary use of vCenter is to orchestrate virtual machines in the customer environment.

How has it helped my organization?

vCenter modernizes the way that organizations use IT infrastructure and improves how resources are used.

What is most valuable?

The product's integration is good, it works well with other programs and solutions.

What needs improvement?

The price of this product is high and could be improved.

For how long have I used the solution?

I've been familiar with this solution for a couple of years.

What do I think about the scalability of the solution?

vCenter is scalable.

How are customer service and support?

VMWare's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple, and I'd say everyone was satisfied with it.

What about the implementation team?

I used my in-house technical team to implement vCenter.

What other advice do I have?

I would rate this product as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
JulianLewis - PeerSpot reviewer
Senior Engineer at a educational organization with 5,001-10,000 employees
Real User
A stable, scalable solution with a quick deployment
Pros and Cons
  • "The solution's ability to template and easily implement are the most valuable features. It offers good replication as well."
  • "The solution needs to integrate with Cloud facilities like AWS and Azure."

What is our primary use case?

I primarily use the solution to run my monitoring tools. For the universities I work with, the primary use is to run everything and anything.

What is most valuable?

The solution's ability to template and easily implement are the most valuable features. It offers good replication as well. 

What needs improvement?

The solution needs to integrate with Cloud facilities like AWS and Azure. Containerization, which I believe they are working on, needs to improve too.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is pretty stable. As long as you look after the boxes it's running on, and ensure they're connected, then you're fine. We don't plan to increase usage at this time.

What do I think about the scalability of the solution?

The scalability of the solution is pretty good. We have about 100 or so users on the solution currently.

How are customer service and technical support?

I've never really had to use technical support, so I don't have any experience with them.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

Deployment took less than a day. However, I did not handle the implementation. We only require two people for maintenance.

What other advice do I have?

We're using the on-premises deployment model.

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Presales Engineer at a tech services company with 201-500 employees
Real User
Simple, ergonomic, and easy to use in a complex environment
Pros and Cons
  • "The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one."
  • "It is too expensive. One of the main issues is the price."

What is our primary use case?

We are a software IT provider. I work with vCenter. We use it for our clients. It's for customers and our customers who use VMware products. We are the implementation engineers. Most of our clients work with the traditional data counter.

Our primary use case of this solution is for virtualization management, so virtualizing the infrastructure, and optimizing IT workload.

What is most valuable?

The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one.

It's a single pane of glass. We can manage all the sectors on vCenter.

What needs improvement?

It is too expensive. One of the main issues is the price. 

I don't know if vCenter Orchestrator can automize the provisioning of other products and other virtualizing software besides for VMware. If it will develop the ability to be a multi-provider product it will be better for VMware.

I would it to become multi-platforming, like what vRealize does. 

For how long have I used the solution?

We have been using this solution for almost eight years.

What do I think about the stability of the solution?

It is stable. I didn't find any technical problems with any VMware products, including vCenter. They are stable products and the only problem is that they cost a lot of money. 

What do I think about the scalability of the solution?

In Tunisia, we don't have very big data country like in the UK, Europe, and other countries. The biggest data center in my country has maybe around 500 virtual machines. We don't have the problem of scalability in Tunisia. We're a small country with a small data center. For big companies in Tunisia, it's compared to a middle-sized company in Europe.

We don't have this problem and I know vCenter it's very scalable with how much you can manage and how many customers you can manage. We don't have this problem with scalability.

How are customer service and technical support?

We don't have a problem with VMware support. I would rate their support a nine out of ten. 

Which solution did I use previously and why did I switch?

We compared vCenter to Microsoft SCCM and other tools and I think vCenter is the most dynamic and the easier one to use in any complex environment.

How was the initial setup?

The initial setup is not complicated. The setup took around half a day. If we have all the requirement that we request it takes less than half a day.

What about the implementation team?

We do both. We implement and we do the support and maintenance tasks. We only require one staff member for the deployment. 

The setup depends on how the company has organized it. We have people who are responsible for the implementation and people who are responsible for the maintenance and support desk. But if you have a problem then just one person can fix that problem. 

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a yearly basis. We pay for the license and then we pay the support every year.

What other advice do I have?

I would rate it a nine out of ten. Not a ten because of the price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free vCenter Orchestrator Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Product Categories
Process Automation
Buyer's Guide
Download our free vCenter Orchestrator Report and get advice and tips from experienced pros sharing their opinions.