Veeam provides cloud backups. These days, most people want to back things up on the cloud. All the work saved on various office workstations and file servers is backed up on the cloud.
Sales & Technical Director at a tech services company with 11-50 employees
It's more affordable than most, and end-to-end configuration is straightforward
Pros and Cons
- "Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
- "In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."
What is our primary use case?
How has it helped my organization?
Clients get peace of mind knowing their data is backed up somewhere else outside their office. If something goes wrong, they can retrieve their data and keep going. Their business operations aren't affected.
What is most valuable?
Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.
What needs improvement?
In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
For how long have I used the solution?
We have used Veeam for two years.
What do I think about the stability of the solution?
I rate Veeam eight out of 10 for stability.
What do I think about the scalability of the solution?
Veeam is scalable. If you have 20 users and you want to scale to 50 or 100, you only need to request it.
How was the initial setup?
I rate Veeam eight out of 10 for ease of setup. Setting up Veeam is straightforward because it's a cloud-based solution. When I did AWS Cloud backup for my personal laptop three or four years ago, someone walked me through it over the phone. phone, some two, three years ago, four years ago. It is simple for someone with IT skills.
The time needed to deploy depends on the organization's size and the amount of data being backed up. It typically takes between two weeks and a month for a medium-sized or large project.
What's my experience with pricing, setup cost, and licensing?
Veeam is more affordable than Veritas and Commvault. They might be the most affordable solution in this market, and it's also the best-known product for backup.
What other advice do I have?
I rate Veeam Backup for Office 365 eight out of 10. I recommend using Veeam if you care about your data. It's a good product if you want to do on-prem or cloud backup.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Versatile, easy to install and simple to use
Pros and Cons
- "It was easy to set up."
- "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."
What is our primary use case?
We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.
How has it helped my organization?
There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.
What is most valuable?
All the features are good.
There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.
It was easy to set up.
The solution can scale.
It is stable.
There is a free version available.
What needs improvement?
If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.
Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.
We have found the free version to be less stable.
For how long have I used the solution?
I've been using the solution for a year and a half.
What do I think about the stability of the solution?
While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently.
Which solution did I use previously and why did I switch?
I'm using both Druva and Veam, and I'm looking at Rubrik.
Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options. They have multiple solutions to choose from.
How was the initial setup?
The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it.
I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.
So far, we haven't really needed to handle maintenance. It's running well.
What about the implementation team?
I handled the initial setup in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I would rate it eight out of ten. We have just a standard license.
What other advice do I have?
I'm an administrator and an end-user.
It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Senior Sales Account Manager at a tech services company with 11-50 employees
A useful solution for backups and restoration from cloud to on-premises
Pros and Cons
- "The solution is stable."
- "If you use a device to back up with compression and duplication, the solution doesn't work."
What is our primary use case?
Our primary use case for this solution is to back up and restore from the cloud to on-premises.
What is most valuable?
The feature that helps keep data in the email and OneDrive is valuable.
What needs improvement?
When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.
For how long have I used the solution?
We have been using the solution for 14 years and are currently using the Enterprise Plus version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service and support team are good. I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at a tech services company with 501-1,000 employees
Reliable, easy to deploy, and offers good backup capabilities
Pros and Cons
- "The solution is stable and reliable."
- "Veeam is quite expensive."
What is our primary use case?
We are using Veeam for our customers. It's used for backups and disaster recovery.
What is most valuable?
It works well. It's very good for backups.
The solution is stable and reliable.
It's easy to deploy.
What needs improvement?
At this moment, I don't have any downsides to note.
Veeam is quite expensive. Often, clients are looking for a less expensive option.
For how long have I used the solution?
We've been dealing with the solution for three or four years.
What do I think about the stability of the solution?
The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability.
What do I think about the scalability of the solution?
I don't have too much information in regard to scaling.
How are customer service and support?
We've dealt with support in the past. They are helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.
Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks.
What about the implementation team?
One of our teams handles the deployment process.
What was our ROI?
We haven't calculated ROI for our clients.
What's my experience with pricing, setup cost, and licensing?
They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years.
Which other solutions did I evaluate?
I have compared Veeam to other products, and I found it to be more stable and reliable.
What other advice do I have?
We are service providers and a Veeam partner.
We're using the latest version of the solution.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Business Development Management at a tech services company with 1,001-5,000 employees
Flexible and easy to set up with a good knowledge center
What is our primary use case?
We use the solution primarily to protect data.
We were not aware of the fact that Microsoft was not engaged, could not be, or we were not aware of the fact that it was not possible to engage the responsibility of Microsoft in case we lose or face corrupt data. We thought Microsoft was in charge of all the security and the workload protection. Since we have learned we are not fully protected, and after hearing of some bad experiences from friends, we started using this solution to protect our data and to be sure that no matter what happens, we can get our data from Office 365, and especially, Teams.
How has it helped my organization?
In the past, when someone was leaving the company, it was really difficult to keep his data without decommissioning the license allotted to this employee. Today, we can reuse the license. We are assured that the data is already safe.
With Veeam Backup for Office 365, it is possible to save an employee's mailbox and decommission the license to reuse it for another person without losing the data.
What is most valuable?
The most valuable feature is flexibility. It offers good retention of policy features. We have a lot of flexibility in terms of scheduling or setting our data retention policy. We can retain our data at our convenience, which is really useful.
It is very easy to set up the solution.
The solution is very scalable.
The solution is stable.
It has a good help center.
What needs improvement?
The integration and the coverage of all the features related to the protection of Teams could be improved. With this solution, not all the elements of Teams are protected. You have all the data, however, since Teams interacts with many other pieces of software on the Office package, it's sometimes a bit complicated to recover all the functions simultaneously. For sure, you have the data, yet not all the functions. When you recover Teams, you have to, let's say, set some other settings manually. It would be really interesting to have all the processes automated since it's so time-consuming to do it manually.
For how long have I used the solution?
I've used the solution for just under two years. I've used it for about 19 months so far.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
It is a scalable solution.
The process of adding more users to extend your license is really easy. They're really reactive.
We have about 1,000 people on the solution right now.
How are customer service and support?
Technical support is really helpful and responsive. The only downside is sometimes it takes a bit of time when we need keys changed.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not previously used a different solution.
How was the initial setup?
The product is very straightforward and simple to set up. You do not even need to be an expert to set it up. While the design is another story, the installation is really easy.
How long it takes to deploy depends on your existing architecture. It depends on how you want to integrate the product. If you are in a company with, let's say, 100 users, it could take you one hour to put it in place, without the time consumed by the design, as the most important part of the deployment is the design. It is the phase that takes a lot of time. That said, setting it up is very easy as soon as everything has been designed.
What about the implementation team?
We did not need the help of any third party.
The local teams did it. However, we have leveraged the knowledge base part of Veeam, called the help center. They have a lot of information there, which was really useful for us.
What was our ROI?
We have seen an ROI. We have been saved from incidents by this solution many times. We've avoided corruption of data, and we are not losing time thinking about how data could be protected. It's agile and we are protected well.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing every year. The license is purchased for a specific number of users. You can have a license for one year or many years - up to five years, for example.
What other advice do I have?
We are a partner and customer.
We are not using the latest version of the solution. We haven't yet done the latest update.
I'd recommend the solution to other users and organizations.
This solution brought us a lot of flexibility on how we can manage and care about our data, as far as Office 365 is concerned.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
System Director at a tech services company with 11-50 employees
Performs well, reliable, and easy to use user interface
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
- "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.
What needs improvement?
Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately two months.
What do I think about the stability of the solution?
Veeam Backup for Office 365 is a stable solution, everything is running smooth.
What do I think about the scalability of the solution?
The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.
We have approximately 20 people using this solution in my company.
How are customer service and support?
We have not had the need to contact the support from Veeam Backup for Office 365.
How was the initial setup?
Veeam Backup for Office 365 is simple to set up.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Office 365 is a subscription-based solution.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Easy and quick to install, with responsive technical support
Pros and Cons
- "Technical support in Veeam is good."
- "They don't have native integration with deduplication of storage."
What is our primary use case?
We are distributors for Veeam.
The use case for this solution is for backup.
The challenging part is that people don't understand the importance of having a backup of Office 365. They think that their data is on the cloud and it's safe. They don't feel the need to back it up. Once they learn about the Microsoft shared responsibility model, they find out that Microsoft is not responsible for the data.
If, for example, an employee deletes his emails because he is angry with the management and leaves the company, the company will need a backup to restore at some point.
There are various reasons for backing up Office 356. There could be a cyberattack, and there are compliance requirements.
Even if Microsoft will protect their data, they will still need a copy of it, and the software will help with that.
Some people have a hybrid setup and will not only have Office 365, but they will be using a mix of Exchange on-premises and Office 365 that they need a backup of.
The most important part is to have your data accessible and restorable at any point.
What needs improvement?
The support for deduplication appliances is an area to consider for improvement.
They don't have native integration with deduplication of storage.
Also, they said that they were going to release a feature, with the ability to backup copies, having another copy of a backup is very much needed, rather than just one copy.
This feature is known in Veeam in their on-premises solutions but is not included in Office 365.
For how long have I used the solution?
I am an expert in Veeam Backup for Office 365.
I have been dealing with Veeam as a company for five years, and Veeam Backup for Office 365 as a product for three years.
What do I think about the scalability of the solution?
I am not able to tell you how many customers we have because we are in the distribution business, and there are many.
We mainly support an ecosystem of partners of no less than a thousand partners, who also sell this product to many customers. Veeam is the fastest, growing vendor in the backup industry, and it is difficult to keep track of how many customers are using the product.
How are customer service and technical support?
Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good and the engineers' quality is also good. Most of the time.
How was the initial setup?
Veeam Backup for Office 365 is a Windows software application, and you can install it on-premises or you can install it on the cloud.
As long as you have a Windows Server, the installation is really easy.
The download, installation, and configuration will not take more than 20 minutes.
What's my experience with pricing, setup cost, and licensing?
It is strictly subscribed on a per-user basis.
What other advice do I have?
I would recommend this solution. If you have Office 365 you should have a backup. Veeam will help you to do that.
I would rate Veeam Backup for Office 365 an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Consultant at a tech services company with 501-1,000 employees
Useful email restore feature, stable, but integration with other email provider needed
Pros and Cons
- "One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
- "We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
What is our primary use case?
We use this solution to backup our database of Office 365 users' information.
What is most valuable?
One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it.
What needs improvement?
We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup.
In an upcoming release, there should be backup support for other email providers, such as Gmail.
For how long have I used the solution?
I have been using this solution within the last 12 months.
What do I think about the stability of the solution?
The solution is stable, we have had no problems.
What do I think about the scalability of the solution?
We have approximately 50 users using this solution.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required and a per-user fee for this solution.
What other advice do I have?
We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions.
I rate Veeam Backup for Office 365 a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
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