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Veeam Data Cloud for Microsoft 365 vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Organizations benefit from Veeam Data Cloud for Microsoft 365, enhancing data protection, efficiency, and cost savings with improved data integrity.
Sentiment score
7.3
Zerto offers reduced downtime, cost savings, and operational efficiency, enhancing security and peace of mind for users.
Veeam is a good investment in general.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
Having seen the product and how it works and its reliability, it seems it will pay for itself.
 

Customer Service

Sentiment score
7.4
Veeam Data Cloud for Microsoft 365 support is praised for quick, knowledgeable service with high user satisfaction despite minor complaints.
Sentiment score
7.8
Zerto's support is praised for expertise and resolution speed, though initial support depth varies, affecting satisfaction.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
We receive support around the clock, which is excellent.
 

Scalability Issues

Sentiment score
7.4
Veeam Data Cloud for Microsoft 365 offers scalable, flexible solutions for easy user expansion, efficient management, and minimal resource demands.
Sentiment score
7.6
Zerto effectively scales by easily adapting to growing virtual environments and workloads, enhancing integration and performance capabilities.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
 

Stability Issues

Sentiment score
8.1
Veeam Data Cloud for Microsoft 365 is highly rated for its stability, reliability, and consistent performance, despite minor issues.
Sentiment score
8.0
Users highly rate Zerto for its rock-solid stability and reliability, with issues usually linked to external factors.
I have not faced any issues impacting my operations or my customers' operations.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box.
It is 100% stable.
 

Room For Improvement

Veeam Data Cloud for Microsoft 365 needs improvements in backup granularity, cost efficiency, integration, scalability, support, and feature coverage.
Zerto needs improvements in documentation, backup, reporting, licensing, integration, automation, user interface, alerting, and support.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
If one administrator wants to delete something in 365, another admin must approve it.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
The main issue with Zerto is its user interface, which lacks flexibility and presents a steep learning curve.
 

Setup Cost

Enterprise users find Veeam Data Cloud for Microsoft 365 pricing reasonable but complex, with scalable and affordable options needing improved transparency.
Enterprise buyers find Zerto's pricing competitive with scalable VM costs, though sometimes expensive compared to specific competitors.
Transitioning to a cloud solution was not cost-effective for us.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding.
 

Valuable Features

Veeam Data Cloud for Microsoft 365 offers easy use, secure backups, fast recovery, seamless integration, and robust data protection.
Zerto ensures seamless integration, fast recovery, and high reliability for data migration and protection with near-zero RPOs.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
 

Categories and Ranking

Veeam Data Cloud for Micros...
Ranking in Cloud Backup
6th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
69
Ranking in other categories
SaaS Backup (2nd)
Zerto
Ranking in Cloud Backup
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
298
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (4th), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of March 2025, in the Cloud Backup category, the mindshare of Veeam Data Cloud for Microsoft 365 is 5.5%, down from 7.3% compared to the previous year. The mindshare of Zerto is 4.2%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
6%
Government
5%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I am not very involved with the pricing, but from my understanding, it is fairly expensive for us. This is why we limit its use to our tier-one customers. We have other disaster recovery solutions ...
 

Also Known As

Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
Zerto Virtual Replication
 

Overview

 

Sample Customers

Information Not Available
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Veeam Data Cloud for Microsoft 365 vs. Zerto and other solutions. Updated: March 2025.
841,164 professionals have used our research since 2012.