Vicarius vRx Reviews

I use Vicarius vRx to deploy software and Windows updates on endpoints and servers. It is also my preferred solution for deploying new software to specific departments or groups of computers.

We implemented Vicarius VRX to ensure users had the latest updates and patches on their devices.

Vicarius's consolidation of vulnerability discovery, prioritization, and remediation in a single platform is crucial. While it provides comprehensive visibility of vulnerabilities, including those without patches, addressing all of them may not be feasible. The platform excels at enabling swift patching for vulnerabilities with available solutions, but the persistence of unpatchable vulnerabilities on the dashboard can be disconcerting. Despite this, the ability to efficiently manage and remediate patchable vulnerabilities makes it a valuable tool.

We can automate manual tasks using scripts or automation. Vicarius collaborates directly with vendors to obtain updates for every operating system version. Our platform supports various scripting languages, including PowerShell, CMD for Windows, and Bash for Linux and Mac, providing flexibility to execute scripts based on the specific environment.

The time saved by automation depends on the organization's size and the number of employees. In smaller branches with fewer employees, the time saved may not be significant, but in larger branches with more employees, automation can significantly impact efficiency and productivity. While the impact of automation may vary depending on the specific needs and circumstances of each branch, it can be a valuable tool for saving time and improving overall workflow.

Once we configure Vicarius vRx and fine-tune the automation to our desired workflow, we can leave it to run independently without needing to access the system daily or even weekly.

Vicarius vRx completes tasks more quickly than I can. While I can manually update each employee's computer, it would be time-consuming. Additionally, I am unsure when the official vulnerability update will be released. Vicarius vRx automates this process, providing a layer of protection more efficiently.

Vicarius vRx's scripting engine allows for the creation of custom scripts to mitigate vulnerabilities stemming from configuration issues. These scripts can be tailored to specific needs, utilizing either pre-built scripts provided by Vicarius or entirely custom scripts. This functionality allows for actions such as disabling vulnerable services or uninstalling software known to have vulnerabilities, ultimately aiding in mitigation efforts.

Vicarius vRx has significantly reduced our mean time to remediate and patch by over 50 percent.

Vicarius vRx's primary strength is its user-friendly interface. The straightforward and intuitive design ensures effortless navigation and comprehension, allowing users to locate and utilize all available features easily.

The patchless protection feature is currently difficult to understand and could be made more user-friendly.

I have been using Vicarius VRX for almost three years.

There were issues initially because I was one of the first customers to use the solution. However, there are no problems with stability now.

I would rate the stability of Vicarius vRx nine out of ten.

The customer service and support are great. Whenever I've contacted them, they respond promptly with a callback or by email.

Positive

I previously managed updates and patches manually.

The initial setup was straightforward. Deploying it took only hours, and I used scripts to do so through the Visual Studio dashboard.

I rate Vicarius vRx an eight out of ten because, while there's always room for improvement, it meets my needs and provides good support.

We have Vicarius vRx in multiple locations with around 200 devices.

Maintenance is required to keep the automation working correctly.

I recommend Vicarius vRx because it makes our work easier.

I am the security manager of the company, and we have a system communications department and IT. They manage the platform in order to monitor some PCs and servers to have them updated and patched.

We wanted to save time by implementing Vicarius vRx. Before vRx, we spent a lot of time searching for vulnerabilities that came out and patching them manually. With Active Directory integration and many other things, we now have it all centralized in the vRx Console.

Vicarius vRx consolidates vulnerability discovery, prioritization, and remediation in a single platform. This is very important for us. We are spending less time on these tasks. Previously, we had a team of three people for these tasks. After implementing Vicarius vRx, thanks to the vRx Console, we only have one person.

We have done some automation for vulnerability management. For some devices, we have automation to patch critical and high vulnerabilities in less than an hour of being discovered by Vicarius vRx. Previously, we had three people, whereas we now have only one person handling the work. It has saved about 1,800 hours a year.

After implementing Vicarius vRx, we realized that we were not aware of all the vulnerabilities. We did not know how insecure our systems were, whereas now, we know that our systems are not affected by so many CVEs. This knowledge of how secure we are is a major benefit of Vicarius vRx.

Vicarius vRx assists us in spending less time discovering vulnerabilities and knowing whether we are affected or not.

Patchless Protection is helpful in some cases, such as some critical zero-day vulnerabilities. We do not know if it works very well or not, but we activate Patchless Protection until the official patch is released.

We have one script to roll back the changes of our update. We have some automated tasks to apply patches. In case the patching makes a platform unstable, we have a script to go back to and recover a previous version.

Before Vicarius vRx, we were not aware of some vulnerabilities, so our meantime to remediate them was essentially infinite because we never patched them. Previously, it would take us a week to apply a patch for Microsoft vulnerabilities after they came out, whereas now, we can apply them on the same day as they are published.

The prioritization of the vulnerabilities and patches that we must apply immediately is valuable. The automation of the tasks allows us to spend less time in that area.

The support they provide is very good. They answer quickly in the chat and by email.

I would like to see more network architecture elements with patches. We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities. Additionally, an agent for mobile phones would allow us to monitor corporate mobile devices.

We have been using Vicarius vRx for three years, more or less.

It is a stable product, and I would rate its stability as eight out of ten.

Vicarius vRx is scalable. 

We are a medium-sized organization with 250 people. We have multiple locations because we have a lot of people working at home with corporate laptops and PCs. We have four offices in different cities.

We have some clients with up to a thousand agents.

Their support is very good, and they respond quickly. I would rate them a nine out of ten.

We sometimes use the Vicarius vRx user community to find more information about CVEs that are out. We try to read comments and other inputs to understand what is happening and how we can remediate or patch a vulnerability. We only read; we do not contribute anything because most of the CVEs have a lot of information from administrators or security managers in large companies.

Positive

We did not use a similar solution. The systems department had an open-source solution to make scripts for us to run. With these scripts, we could run a command asking for a version of some application. If you know that version is affected by many vulnerabilities, we could download the package with another command and apply the update on those machines. This solution frequently failed and had issues requiring manual intervention.

The initial setup was simple and probably took a few hours. 

It is deployed on the cloud. It does not require any maintenance from our side.

The initial implementation had a team of three people involved.

We now have one person working with Vicarius vRx but not full-time. I also sometimes check things, but most of the time, there is only one person.

Vicarius vRx has saved us time, money, and resources over the past three years. It saved 50% of the time for at least one person.

In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs. We have had some conversations with them regarding a smaller jump in the renewal cost.

I would recommend Vicarius vRx to others. I would advise giving it a try with a proof of concept to ensure it suits your requirements. You can compare it with your existing solution to understand the time and resources that you are going to save. Also, compare budgets, as Vicarius vRx might be cheaper.

I would rate Vicarius vRx an eight out of ten.

We are using Vicarius vRx for managing vulnerabilities, including patch management and managing updates on any of the software we have running in the company.

Previously, we did not have any solution for managing vulnerabilities. We had to go computer by computer to check whether any updates were due, and then we would update. We got to know that there is a solution like this one, so we implemented it so that we do not have to do all the manual work moving from computer to computer. It is all centrally managed.

Our audits are now smoother due to the automated implementation of patches. It is key for us because our audits are based on when a patch was launched and when it was implemented in our network. With this particular solution, it is easy. We are flying through the audits because it is automated. It will simply apply the necessary fix.

We do not have 100% automation, but we are able to check which updates are due. The only part where we come into play is to launch the updates. What we are preventing with that is that we do not want to put in a patch that is troublesome or that people have flagged as troublesome. That is why we have not fully automated it.

It has saved a lot of our time. Previously, we had to go from computer to computer, and we have branches. The IT team is based in the headquarters. Going to the branches to check for updates, maybe through AnyDesk or any other remote software, was taking a lot of our time. It has saved about 50% of our time.

Vicarius vRx has improved the network speed. If we are struggling with some apps, that tends to slow down the network speed. Because it is all automated, our security posture looks good, and our network runs smoothly.

We are very happy with the solution. We do not see ourselves functioning without the solution as the IT team. It helps us a lot.

Vicarius vRx has reduced our mean time to remediate vulnerabilities. It has saved about 70% of the time.

Vicarius vRx has affected our operations greatly. It means our focus can be on other things, and we do not have to worry about patch management all the time. It has increased our efficiency as a team.

Vicarius vRx has reduced 70% of the time we spend on patching. The only thing that we do is to check which patches are there. We do not have to run around looking at each computer.

We no longer have to do the remote sessions. Everything is in place.

The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications. It allows us to focus on high-risk applications and do the updates.

The second advantage is that we can do the automation. It simply looks for apps that have got updates. It then updates them without user interaction. That saves time for us. We do not have to go through each computer.

The user interface for deploying patches can be improved, as it appears complicated when launching patches. We can launch it for apps or OS, but the steps to get there are a bit tedious. This is the only thing. I am happy with the rest.

We started using Vicarius vRx in 2022.

I would rate the stability a seven out of ten. There were times when the system was not accessible, possibly due to the site being down, but this happened rarely.

I would rate the scalability an eight out of ten. It is very simple; you just script it, and then the computers connect themselves.

We have the head office, and then we have three branches. Our solution is running on about 110 computers. Our IT team consists of three users.

We used their technical support when we started, but it is now running by itself.

The response time was good, but we communicated through a service provider who connected us to Vicarius. Help was received in a matter of three days.

We do not use their community. We simply engaged with their support team.

Positive

We were managing everything manually and had no solution for patch management or vulnerability management before using Vicarius vRx.

The initial setup was straightforward, taking approximately two weeks with the help of scripting to automate software deployment across multiple computers.

It does not require any maintenance. Because it is on the cloud, Vicarius is responsible for it. We just use it.

I am not sure how much it costs, but it would have saved us some costs.

I would recommend Vicarius vRx. A solution like Microsoft WSUS is specific to certain apps, but Vicarius vRx manages all of them. I would advise going for it because it consolidates all the apps.

I would recommend it due to the time savings and scalability. I would rate Vicarius vRx an eight out of ten. It has been extremely helpful and effective for our organization. It has saved us a lot of time.