Vicarius vRx Reviews

Name: Vicarius vRx
Brand: Vicarius
Rating: 4.3 (13 reviews)

4.3 out of 5

13 reviews
100% willing to recommend

What is Vicarius vRx?

Vicarius vRx supports managed service providers and partners with compliance packages, vulnerability management, and patching for PCI, HIPAA, and cybersecurity needs, focusing on third-party and OS patching, especially on Microsoft Windows.

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Vicarius vRx is the #7 ranked solution in top Risk-Based Vulnerability Management solutions, #10 ranked solution in top Patch Management solutions, and #18 ranked solution in top Vulnerability Management solutions. PeerSpot users give Vicarius vRx an average rating of 8.6 out of 10. Based on the analysis of the 13 most recent Vicarius vRx reviews, the overall sentiment is positive, with a sentiment score of 7.7. Vicarius vRx is most commonly compared to Tenable Nessus: Vicarius vRx vs Tenable Nessus. Vicarius vRx is popular among the small business segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 816,406 peers since 2012

Featured reviews

Navdeep Saini

Principal Engineer at Blue HERON Technologies

Vicarius vRx helps consolidate multiple tools for patching and remediation. It's critical that Vicarius combines vulnerability discovery, prioritization, and remediation in a single platform. We selected it for that reason. It protects us well. We use other tools, but we always go back to Vicarius to ensure everything's in line. It reduces the time needed to detect and remediate threats by about an hour. I would estimate it saves us about 20 hours each month that we can allocate to something else.

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Billy-Turner

Vice President , Managed Technology and Security Operations at NovaCopy, Inc.

Vicarius' ability to consolidate vulnerability discovery, prioritization, and remediation in one platform is extremely important and a fantastic time saver. We have automated third-party patching on specific software, improving efficiency by 80 percent. We saw the benefits of Vicarius vRx during our 30-day POC. Vicarius is a critical layer in our cybersecurity strategy. The patchless protection feature works well. Vicarius' scripting engine enables us to create custom scripts to mitigate configuration-based vulnerabilities. The ability to mitigate custom scripts has allowed for flexibility in some of the automation processes. Vicarius has helped reduce our mean time to remediate by 80 percent. Vicarius has reduced our patching time, which has improved our operations. Vicarius is more robust than other solutions because it offers better third-party remediation.

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Jeremy Herman

Security Engineer at NovaCopy, Inc.

My favorite feature is patchless protection. It's the primary reason we decided to use Vicarius. It can block malware for applications that don't have current patches. We were less interested in having a solution that could do multiple features simultaneously because we already have existing solutions for vulnerability scanning. We were looking for something that could patch a wide variety of applications easily. I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers.

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Valuable Features

Key features of Vicarius vRx include automated patching, patchless protection for unpatched software, and a simplified vulnerability dashboard. Users value its ability to manage third-party software updates and prioritize vulnerabilities. The platform offers vulnerability discovery, prioritization, and remediation in one place, enhancing efficiency. The agent-based scanning provides consistent data collection, and the scripting engine facilitates custom script deployment. The user community and support are appreciated for providing additional resources and assistance.

"The ability to consolidate vulnerability discovery, prioritization, and remediation in one platform is crucial."
"The other products we looked at had patching tagged on another product, whereas this solely looked after the patching and vulnerabilities, which is good. We did not see any other products with such capability."
"Vicarius vRx's automation feature is its most valuable, allowing us to automate manual tasks, receive automated reports, and easily check device update status."

Room for Improvement

Vicarius vRx could improve its manual patchless application process by automating implementations. Some users experience challenges with the multi-step reporting configuration. Confusion arises from inconsistent naming and a complex login process. Enhancements in network vulnerability scanning, more login options, scripting capability, and filtering are needed. Users desire a virtual testing environment, direct application management in the GUI, and vulnerability management for mobile devices. Improved vendor collaboration for patching apps is also requested.

"Based on the request from our clients, it would be great to have an MDM solution. If they can manage vulnerabilities on mobile devices too, that would be great. Having scripting capabilities on mobile devices would be very useful. That was the request we had from lots of clients."
"It would be good if there were more login options. At the moment, it sends you an email to verify your email address, and then you can log in. It would be beneficial to have other options for signing in, like MFA or maybe security keys, especially since it is a security product."
"Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process."

ROI

Vicarius vRx showed significant cost savings by reducing manual vulnerability management efforts and preventing potential breaches. Users experienced enhanced system security and operational efficiency, translating to long-term financial benefits. Automated patching and threat intelligence helped streamline workflows, saving time and resources. The proactive approach to cybersecurity led to minimized downtime and protected crucial assets, yielding a notable return on investment.

Pricing

Vicarius vRx's per-asset pricing is considered fair and scalable, appealing to resellers and enterprises alike. While some find it slightly expensive, most agree it offers good value without a tiered system, providing comprehensive access. The solution presents a competitive price point compared to alternatives, though small organizations and educational institutions may struggle with costs. Engaging with account reps can lead to better pricing. Clients find the overall cost justified given the features provided.

"The pricing is great because we are a reseller of the product. It is really up to us and Vicarius, and they are very easy to work with."
"The pricing was very reasonable and fair compared to other products.I liked that there was no tiered system. One price gave access to everything, which is nice. It is not something you get too often with enterprise IT."
"Vicarius vRx offers a competitive price point for the features it provides."

Popular Use Cases

Managed service providers and organizations use Vicarius vRx for compliance, vulnerability management, and patching. They integrate it into packages for PCI and HIPAA compliance, use it for third-party and OS patching, vulnerability scanning, and addressing malware threats. Some utilize it in lab environments for demonstrations, while others appreciate its reporting capabilities for system updates. Companies manage vulnerabilities with vRx's efficient interface and network functionality, offering a comprehensive view of security status and patch needs.

Service and Support

Vicarius vRx customer service and support are praised for being responsive, professional, and thorough. Support staff resolves issues quickly, often within hours and provides excellent communication through phone, chat, and tickets. Users frequently commend their promptness and kindness during interactions. Many rate them highly, with scores ranging from eight to ten out of ten. Support is particularly noted for addressing feature requests swiftly and facilitating smooth system operations and implementations.

Deployment

Many found Vicarius vRx's initial setup simple and quick, often completing deployment in a day. Users appreciated the cloud-based setup, intuitive process, and minimal maintenance. Support from Vicarius was helpful, though some preferred doing it themselves. A few noted minor complexities with Linux deployments. Typically, installation required minimal personnel, sometimes just one person. Automated scripts and RMM tools facilitated easy deployment across endpoints, and the process was often described as straightforward and user-friendly.

Scalability

Vicarius vRx is praised for its scalability, being easy to scale with a clear pricing structure. Users appreciate its seamless deployment across multiple tenants and endpoints, without encountering issues even at significant scales. Its cloud-based architecture supports extensive growth, easily accommodating larger deployments. With ongoing improvements and easy management of multiple clients from one dashboard, users find the expansion process straightforward. There’s confidence in its capability to exceed current scales effortlessly.

Stability

Vicarius vRx has generally been stable. Users mention initial deployment issues that resolve with auto-upgrade and occasional minor problems quickly fixed by support. It operates without significant resource usage, delays, lags, or crashes, maintaining its reliability. Concerns include slight delays in Microsoft patch deployments. Certain users experienced a temporary system outage due to token issues. Agents remain stable on endpoints, and users report no significant issues accessing data through the portal.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Vicarius vRx Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Media Company

16%

Computer Software Company

16%

Non Profit

14%

Insurance Company

10%

Comms Service Provider

Manufacturing Company

Wholesaler/Distributor

Financial Services Firm

Healthcare Company

University

Educational Organization

Transportation Company

Government

Hospitality Company

Legal Firm

Construction Company

Agriculture

Non Tech Company

Real Estate/Law Firm

Recruiting/Hr Firm

Retailer

Venture Capital & Private Equity Firm

Compare Vicarius vRx with alternative products

Learn more about Vicarius vRx

Vicarius vRx automates patching, virtualized patching, and severity prioritization through its cloud-based, agent-based approach which enhances consistency and flexibility. It includes patchless protection to block malware in unpatched software and features simplified dashboards for integrated vulnerability discovery and remediation. Users appreciate the user-friendly scripting engine, efficient third-party software patching, and real-time cybersecurity updates. Community support and customizable deployment options further add value. However, users find name changes and login difficulties confusing and report tediousness when configuring multiple reports. Desired improvements include virtual environment for patch testing, enhanced network device vulnerability scans, and better Microsoft Endpoint Manager interactions.

What are the key features of Vicarius vRx?

Automated patching: Streamlines the process of patching applications and operating systems.
Virtualized patching: Enables patching in a virtual environment to prevent disruptions.
Severity prioritization: Helps prioritize vulnerabilities to address the most critical issues first.
Patchless protection: Blocks malware in software that hasn't been patched yet.
User-friendly scripting engine: Simplifies the creation and execution of scripts for automation.
Integrated vulnerability discovery: Combines detection and remediation in a single dashboard.
Real-time updates: Provides immediate cybersecurity updates and notifications.
Community support: Offers robust support from the user community.
Customizable deployment options: Allows tailoring to fit specific requirements.

What benefits and ROI can users expect?

Time-saving: Reduces the time required for software patching and management.
Vulnerability reduction: Decreases the number of vulnerabilities through automated processes.
Enhanced security: Provides patchless protection and real-time updates to improve security postures.
Flexibility: The cloud-based, agent-based approach adapts to various environments and needs.
Simplified management: User-friendly interfaces and streamlined processes offer easier administration.
Improved compliance: Helps meet PCI, HIPAA, and cybersecurity regulatory requirements.

Among managed service providers, Vicarius vRx is implemented for updating systems, showing capabilities to customers in lab environments, and securing endpoints through agent-based patching. These providers use vRx to efficiently manage third-party software patching and to maintain cybersecurity standards across industries.