VirusTotal Reviews

There are a lot of different use cases. For example, for research on malware or phishing websites, we can use VirusTotal to check if a file is malicious or a website is phishing. 

In my personal work, I also use the VirusTotal API to collect information to build a platform. We integrate VirusTotal in other productions.

For detection, we only care about the detection result. However, in another use case, we care more about the behavior, such as malicious behavior when doing some deep research. 

For different use cases, we focus on different features.

VirusTotal has different versions, and sometimes the parameters of the API are not very clear. So, when I try it, I have to understand what it is really doing.

I've been using VirusTotal for many years. It has been about 15 years since I started while working at Fortinet.

It should be stable. There have been some cases where it doesn't respond, but most of the time, it is okay.

Scalability is based on the quota when you sign the contract with VirusTotal. If you have enough quota, it should be okay. In one case, I sent a lot of URLs for phishing detection, and it stopped working because the quota was exceeded.

I don't have any direct experience with their support team. However, some people have told me that when they tried to sign with VirusTotal, getting API tokens took several days, and they were not very satisfied.

Positive

The initial setup is easy. You set up a contract with VirusTotal and then you can use it. However, some APIs are not very clear.

I highly recommend VirusTotal. It's a pretty good level.

I'd rate the solution nine out of ten.

I use VirusTotal to examine and manually investigate data leaks, compromised information, and malware. If some malware is targeted at our region, I try to find that with the hash in IoC and create alerts. For example, if some attacker creates ransomware and targets Turkey's financial sector, I write a query for that. After that, Google will show me the hash related to my research. After that, I add this hash to create alerts if a customer gets mail attacks related to this cache.

With VirusTotal, you can do a competitive landscape. For example, I use Kaspersky Endpoint solution antivirus. With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean. I can see if Kaspersky misses attacks.

VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that. If you write a specific query, you can find data leaks, mail issues, and incident responses. Google has three billion data for IP and domain. It's a huge database. Google doesn't have any understandable documentation for how to create queries.

I have been using VirusTotal for six months.

VirusTotal has amazing stability.

I rate VirusTotal ten out of ten for stability.

Around five people are using the solution in our organization.

I rate VirusTotal ten out of ten for scalability.

I was not 100% happy with VirusTotal's technical support because they don't have a solid structure. Two weeks ago, I needed a use case for the financial sector, and they couldn't share the use case.

Neutral

The solution's initial setup is easy, and I can do API integration with solutions.

VirusTotal is an expensive solution.

Overall, I rate VirusTotal ten out of ten.

Our primary use case is for information regarding malware and analyzing our samples once we are found in a cybersecurity forensic case.

The most valuable feature is the worldwide malware information database.

I would like to see an improved user interface and some automation.

I have been working with VirusTotal for the past two years.

Technical support is good but they could improve the time in handling cases.

Neutral

The initial setup was straightforward and easy. The implementation took about three days.

There is definitely a return on investment.

The pricing is very economical.

Everyone who works with malware, cybersecurity, or related fields should use VirusTotal. On a scale of one to ten, I would rate VirusTotal an eight.