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ESET PROTECT Enterprise vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.8
VirusTotal's customer service is praised for support options, though response times and specific issue handling vary among users.
 

Room For Improvement

No sentiment score available
Sentiment score
6.0
VirusTotal should improve its interface, API functionality, AI integration, threat intelligence, and offer more features in non-paid versions.
VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the category of websites.
 

Scalability Issues

No sentiment score available
Sentiment score
6.4
VirusTotal offers scalable solutions, though satisfaction varies due to resource limitations, quotas, and free version constraints.
 

Setup Cost

No sentiment score available
Sentiment score
6.0
VirusTotal pricing varies based on needs; some find it economical, others expensive, with options for free trials and negotiations.
 

Stability Issues

No sentiment score available
Sentiment score
7.8
VirusTotal users praise its excellent stability and reliable performance, despite infrequent minor glitches and occasional responsiveness issues.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
VirusTotal delivers robust threat detection and analysis with integration of 70+ scanners, API systems, and detailed threat intelligence.
Compared to others, it provides comprehensive details, such as the first creation, first submission, and last analysis dates.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
13th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Extended Detection and Response (XDR) (19th)
VirusTotal
Ranking in Anti-Malware Tools
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Threat Intelligence Platforms (5th)
 

Mindshare comparison

As of November 2024, in the Anti-Malware Tools category, the mindshare of ESET PROTECT Enterprise is 1.5%, down from 2.0% compared to the previous year. The mindshare of VirusTotal is 6.8%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
13%
Government
7%
Educational Organization
6%
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What is your primary use case for ESET Protect?
We use the solution to protect our clients' servers and endpoint devices.
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I'm unsure about the pricing. I focus on the operational aspects of VirusTotal.
What needs improvement with VirusTotal?
VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region. Additionally, integrating advanced AI features c...
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Learn More

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Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. VirusTotal and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.