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ESET PROTECT Enterprise vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
11th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Extended Detection and Response (XDR) (20th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of ESET PROTECT Enterprise is 1.7%, down from 1.9% compared to the previous year. The mindshare of VirusTotal is 5.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support of ESET is very good."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The solution doesn't have high memory usage."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"It is easy to patch, update, and set up scheduled scans."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"ESET PROTECT Enterprise is reliable."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"It allows us to see if there have been previous reports on certain indicators of compromise, providing insights from other security professionals."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"I have never had any problems with stability or bugs while using VirusTotal."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
"VirusTotal provides 95% to 98% accurate information."
"It is quite simple for anyone if they just want to check some suspicious URLs."
 

Cons

"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"They need to reduce the number of notifications on the endpoints."
"They need to reduce the number of notifications on the endpoints."
"Sometimes, the connection to the machine requires troubleshooting."
"I would like to see more features on the reporting side of things."
"The tool is complex and expensive."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region."
"I would like to see an improved user interface and some automation."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"I would like to see improved correlation with other threat intelligence sources, not just reliant on its own database, to enhance the database of threat intelligence that VirusTotal offers."
"The platform could improve in the areas of endpoints and networks."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"I would like to see improvements in the score consistency and accuracy."
"There should be room for improvement, particularly in the API side of things."
 

Pricing and Cost Advice

"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The pricing is reasonable."
"VirusTotal is an expensive solution."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"The pricing is very economical."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Government
12%
Financial Services Firm
10%
Computer Software Company
17%
Financial Services Firm
10%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. VirusTotal and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.