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ESET PROTECT Enterprise vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers excellent ROI with superior ransomware, malware protection, high-value features, and easy installation.
No sentiment score available
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
8.8
ESET PROTECT Enterprise customer support is highly rated for being pleasant, helpful, responsive, and knowledgeable, with excellent partner feedback.
Sentiment score
6.1
VirusTotal's customer service is responsive but needs improvement in case handling time and email response, with adequate community support.
They were helpful with billing inquiries and offered promotions and discounts.
 

Scalability Issues

Sentiment score
7.8
ESET PROTECT Enterprise scales easily with extra licenses, ideal for workstations and servers, despite minor server vulnerability concerns.
Sentiment score
7.1
VirusTotal is scalable with integration capabilities, but has limitations like file size and batch-scanning in its free version.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.3
ESET PROTECT Enterprise boasts high reliability over five years, with minimal issues and strong user ratings for stability.
Sentiment score
8.5
VirusTotal is praised for exceptional stability, reliability, and consistent performance, despite occasional minor unresponsiveness, according to users.
The solution is very, very stable.
 

Room For Improvement

ESET PROTECT Enterprise needs improvements in deployment, automation, device management, documentation clarity, and user experience due to complexity.
VirusTotal should enhance its interface, improve AI and API support, refine detection, and promote globally, especially in the Middle East.
They need to reduce the number of notifications on the endpoints.
We need to guess which one is infected.
VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the category of websites.
 

Setup Cost

ESET PROTECT Enterprise is viewed as cost-effective with competitive pricing around $10 per license despite occasional increases.
VirusTotal's pricing is customizable with trials, negotiations encouraged, and costs vary by usage, considered economical but investment-worthy.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing can be quite expensive, and it is dependent on usage.
 

Valuable Features

ESET PROTECT Enterprise provides efficient security management, zero-day protection, and easy deployment with minimal resource usage and effective threat management.
VirusTotal provides extensive malware analysis, threat intelligence, and integration with antivirus scanners to enhance security through detailed insights.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
It is developed by Google, which means its search algorithm and efficiency are higher than other tools.
Compared to others, it provides comprehensive details, such as the first creation, first submission, and last analysis dates.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
Extended Detection and Response (XDR) (19th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of December 2024, in the Anti-Malware Tools category, the mindshare of ESET PROTECT Enterprise is 1.5%, down from 2.0% compared to the previous year. The mindshare of VirusTotal is 6.9%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
15%
Government
7%
Financial Services Firm
5%
Computer Software Company
16%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What is your primary use case for ESET Protect?
We use the solution to protect our clients' servers and endpoint devices.
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Learn More

Video not available
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. VirusTotal and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.