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CrowdStrike Falcon vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon enhances ROI by improving productivity, reducing costs, minimizing downtime, and effectively preventing cyber threats.
Sentiment score
8.4
ESET PROTECT Enterprise offers excellent ROI with superior ransomware, malware protection, high-value features, and easy installation.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for prompt support but needs improvement in personalized attention and communication depth.
Sentiment score
8.8
ESET PROTECT Enterprise customer support is highly rated for being pleasant, helpful, responsive, and knowledgeable, with excellent partner feedback.
They were helpful with billing inquiries and offered promotions and discounts.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon is cloud-based, highly scalable, supports numerous endpoints, and easily adapts to businesses, ensuring extensive protection scalability.
Sentiment score
7.8
ESET PROTECT Enterprise scales easily with extra licenses, ideal for workstations and servers, despite minor server vulnerability concerns.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is stable and reliable, effectively managing endpoints with minimal issues, though minor update bugs may occur.
Sentiment score
8.3
ESET PROTECT Enterprise boasts high reliability over five years, with minimal issues and strong user ratings for stability.
The solution is very, very stable.
 

Room For Improvement

Users highlight needs for better dashboard, integration, performance, reporting, threat detection, pricing, and support in CrowdStrike Falcon.
ESET PROTECT Enterprise needs improvements in deployment, automation, device management, documentation clarity, and user experience due to complexity.
They need to reduce the number of notifications on the endpoints.
 

Setup Cost

Enterprise buyers find CrowdStrike Falcon's robust security services offer great value despite slightly higher pricing compared to some alternatives.
ESET PROTECT Enterprise is viewed as cost-effective with competitive pricing around $10 per license despite occasional increases.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
 

Valuable Features

CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat intelligence, minimal impact, AI-driven detection, and 24/7 monitoring.
ESET PROTECT Enterprise provides efficient security management, zero-day protection, and easy deployment with minimal resource usage and effective threat management.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
122
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (3rd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (2nd)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
Anti-Malware Tools (12th)
 

Mindshare comparison

As of December 2024, in the Extended Detection and Response (XDR) category, the mindshare of CrowdStrike Falcon is 21.3%, down from 22.7% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
20%
Comms Service Provider
15%
Government
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What is your primary use case for ESET Protect?
We use the solution to protect our clients' servers and endpoint devices.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
ESET Protect, ESET File Security
 

Learn More

 

Overview

Find out what your peers are saying about CrowdStrike Falcon vs. ESET PROTECT Enterprise and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.