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CrowdStrike Falcon vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon enhances efficiency, reduces costs and resources, boosts security, and increases ROI by preventing breaches and downtime.
Sentiment score
8.4
ESET PROTECT Enterprise offers excellent ROI with superior ransomware, malware protection, high-value features, and easy installation.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for expertise and promptness but varies in responsiveness outside regular hours.
Sentiment score
8.8
ESET PROTECT Enterprise customer support is highly rated for being pleasant, helpful, responsive, and knowledgeable, with excellent partner feedback.
They were helpful with billing inquiries and offered promotions and discounts.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon offers scalable, cloud-based security, easily handling thousands of endpoints with efficient growth management and platform flexibility.
Sentiment score
7.8
ESET PROTECT Enterprise scales easily with extra licenses, ideal for workstations and servers, despite minor server vulnerability concerns.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is praised for stability and efficiency, with minor issues swiftly resolved, earning high user ratings.
Sentiment score
8.3
ESET PROTECT Enterprise boasts high reliability over five years, with minimal issues and strong user ratings for stability.
The solution is very, very stable.
 

Room For Improvement

Users desire improved integration, expanded features, user-friendliness, enhanced support, and competitive pricing for CrowdStrike Falcon.
ESET PROTECT Enterprise needs improvements in deployment, automation, device management, documentation clarity, and user experience due to complexity.
Threat prevention should be their first priority.
They need to reduce the number of notifications on the endpoints.
 

Setup Cost

CrowdStrike Falcon is viewed as expensive, yet justifiable for its strong security and flexible licensing options.
ESET PROTECT Enterprise is viewed as cost-effective with competitive pricing around $10 per license despite occasional increases.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
 

Valuable Features

CrowdStrike Falcon excels in threat detection, minimal system impact, continuous updates, and user-friendly features for seamless workflow.
ESET PROTECT Enterprise provides efficient security management, zero-day protection, and easy deployment with minimal resource usage and effective threat management.
Real-time response (RTR) is a feature of EDR.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
123
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (3rd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of February 2025, in the Extended Detection and Response (XDR) category, the mindshare of CrowdStrike Falcon is 16.9%, down from 17.8% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
832,138 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
19%
Comms Service Provider
14%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
They need to reduce the number of notifications on the endpoints.
What is your primary use case for ESET Protect?
We are using ESET PROTECT on our workstations. We previously used it on the servers, but now it is mainly implemented on the workstations.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
ESET Protect, ESET File Security
 

Overview

Find out what your peers are saying about CrowdStrike Falcon vs. ESET PROTECT Enterprise and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.