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CrowdStrike Falcon vs ESET PROTECT Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Cortex XDR delivers cost savings, reduces security incidents, and attracts customers by replacing multiple solutions, offering high ROI.
Sentiment score
6.8
CrowdStrike Falcon Insight XDR boosts efficiency, reduces costs, and improves security with faster threat detection and minimized efforts.
Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
Catching issues early enough saves us from having to disable multiple users, which may be part of a later phishing event or disruption event in our environment.
Director, Information Security Services at a university with 10,001+ employees
We have to have cyber liability insurance, and knowing that we have CrowdStrike Falcon definitely helps when it comes to the bottom line and helping our insurance rates stay at a fair level.
Information Security Manager Iam at ExactCare Pharmacy
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
The return on investment is excellent due to its functionality and ease of installation.
Director, Information Technology at Premier Realty Group
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
IT Manager at R K Khanna and Associates
 

Customer Service

Sentiment score
7.0
Cortex XDR's support is fast and knowledgeable, highly rated despite some regional and process-related challenges.
Sentiment score
7.1
CrowdStrike Falcon Insight XDR's strong technical expertise is praised but variability in service quality is noted, especially for non-premium tiers.
Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Cyber Security Architects at VaporVM
Everybody is friendly, knowledgeable, and wants to help, and you can feel that they want to keep your business.
Information Security Manager Iam at ExactCare Pharmacy
The onboarding team deserved a ten.
IT Support Engineer at a media company with 51-200 employees
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Owner at Octo-Xpressions
They are very responsive and help in solving issues quickly.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
IT Manager at R K Khanna and Associates
 

Scalability Issues

Sentiment score
7.4
Cortex XDR offers strong scalability and flexibility, managing thousands of endpoints efficiently while simplifying cloud-based expansion and integration.
Sentiment score
7.7
CrowdStrike Falcon Insight XDR efficiently scales for varied business sizes with easy deployment and minimal performance impact.
Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Cyber Security Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
It can efficiently scale up to thousands of devices in an organization without issues.
Owner at Octo-Xpressions
I have used many products before, and this solution is definitely scalable.
IT Manager at R K Khanna and Associates
It is better suited for workstations rather than server environments.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for stability, reliability, minimal bugs, and superior performance, despite occasional false alerts and update issues.
Sentiment score
8.1
CrowdStrike Falcon Insight XDR is reliable, resource-light, and consistently stable, with quick resolutions to occasional issues.
Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I have not experienced any downtime, crashes, or performance issues with CrowdStrike Falcon.
IT Security Analysts at Royal Business Bank
I have not experienced any downtime, crashes, or performance issues during my time using the platform.
IT Security Engineer at a healthcare company with 10,001+ employees
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
IT Manager at R K Khanna and Associates
The solution is stable, and I have not encountered any glitches.
Owner at Octo-Xpressions
The solution is very, very stable.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

Cortex XDR needs interface improvements, better integrations, cost-effectiveness, enhanced automation, real-time monitoring, and ease of use.
CrowdStrike Falcon Insight XDR faces dashboard, compatibility, support, integration, pricing, and false positive challenges, needing enhanced flexibility and training.
ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
It would be helpful if it actually provided a full, detailed analysis.
System Administrator at a consultancy with 51-200 employees
Documentation is abysmal and needs to be improved dramatically.
Senior Security Engineer at a financial services firm with 10,001+ employees
If I bring up a device, I want a quick button there to contain it because if I'm clicking on that device, there's something I'm looking into and most likely I've been alerted of something, so I should probably contain it first and then ask questions later.
Network Security Engineers at Silver State Schools Credit Union
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
They need to reduce the number of notifications on the endpoints.
Director, Information Technology at Premier Realty Group
It takes a lot of processing power when the machine is initially booted.
Owner at Octo-Xpressions
 

Setup Cost

Cortex XDR offers advanced features with perceived high costs, pricing varies by organization size, subscription, and potential extra feature charges.
CrowdStrike Falcon Insight XDR is pricey but valued for its excellent security, with flexible pricing and straightforward setup.
ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
It is approximately 60 dollars per endpoint at MSRP.
Senior Secops Engineer at a program development consultancy with 1,001-5,000 employees
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Director, Information Technology at Premier Realty Group
Comparing it to other solutions in the market, it was slightly higher.
IT Manager at R K Khanna and Associates
 

Valuable Features

Cortex XDR excels in threat detection and response with AI integration, multi-layered security, and user-friendly automation features.
CrowdStrike Falcon Insight XDR offers lightweight, AI-driven threat detection with seamless integration and minimal impact on system performance.
ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Cyber Security Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Director, Information Technology at Premier Realty Group
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
Owner at Octo-Xpressions
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
176
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd)
ESET PROTECT Enterprise
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (11th), Extended Detection and Response (XDR) (17th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.7%
Microsoft Defender for Endpoint6.5%
SentinelOne Singularity Endpoint4.5%
Other83.3%
Endpoint Protection Platform (EPP)
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
ESET PROTECT Enterprise1.7%
Microsoft Defender for Endpoint6.0%
SentinelOne Singularity Endpoint3.1%
Other89.2%
Anti-Malware Tools
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
8%
Comms Service Provider
14%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise46
Large Enterprise84
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional com...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely o...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
ESET Protect, ESET File Security
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
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Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: August 2026.
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