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ESET PROTECT Enterprise vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers excellent ROI with superior ransomware, malware protection, high-value features, and easy installation.
Sentiment score
7.3
Trend Vision One delivers ROI by reducing costs, improving automation, and enhancing threat detection, despite challenging revenue impact quantification.
The return on investment is excellent due to its functionality and ease of installation.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
Trend Vision One has improved our ROI by 30 percent.
 

Customer Service

Sentiment score
8.8
ESET PROTECT Enterprise customer support is highly rated for being pleasant, helpful, responsive, and knowledgeable, with excellent partner feedback.
Sentiment score
7.4
Trend Vision One's service is praised for quick support but criticized for occasional delays and communication issues, varying by tier.
They were helpful with billing inquiries and offered promotions and discounts.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
To improve support, the company should streamline communication and reduce response times.
The engineers are not readily available.
 

Scalability Issues

Sentiment score
7.8
ESET PROTECT Enterprise scales easily with extra licenses, ideal for workstations and servers, despite minor server vulnerability concerns.
Sentiment score
8.0
Trend Vision One is praised for its scalability, seamless integration, cloud flexibility, and ability to handle diverse client requirements.
It is better suited for workstations rather than server environments.
We found that it scales easily.
 

Stability Issues

Sentiment score
8.3
ESET PROTECT Enterprise boasts high reliability over five years, with minimal issues and strong user ratings for stability.
Sentiment score
8.2
Trend Vision One is highly rated for stability, with minimal issues and strong performance across various environments.
The solution is very, very stable.
The stability is very high.
 

Room For Improvement

ESET PROTECT Enterprise needs improvements in deployment, automation, device management, documentation clarity, and user experience due to complexity.
Trend Vision One needs improved reporting, integration, usability, performance, support, and expanded features for user satisfaction.
They need to reduce the number of notifications on the endpoints.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Setup Cost

ESET PROTECT Enterprise is viewed as cost-effective with competitive pricing around $10 per license despite occasional increases.
Trend Vision One offers competitive pricing with flexible subscription options, despite perceived complexity from recent credit system changes.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is fair and not on the higher side.
Regarding the prices we've experienced, we consider Trend Micro to be competitive.
Trend Vision One is an expensive product.
 

Valuable Features

ESET PROTECT Enterprise provides efficient security management, zero-day protection, and easy deployment with minimal resource usage and effective threat management.
Trend Vision One excels in centralized management, threat detection, integration, and AI-enhanced security, offering comprehensive insights and automation.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
Anti-Malware Tools (12th)
Trend Vision One
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (2nd)
 

Mindshare comparison

As of December 2024, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.2% compared to the previous year. The mindshare of Trend Vision One is 5.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Jasneet Singh - PeerSpot reviewer
Makes data meaningful and helps to control an attack early on
Reporting could be a little bit better. They are working on it, and it is getting better. They have different development teams working on this product. Like any bigger organization, they have so many people working and fixing the product, and they have their own development routines and cycles and understanding of the code. It has gotten a lot better, but it has a long way to go. Recently, there were a couple of more reports. What I like is that they listen to the feedback. If we tell them that we need this reporting, they go back and do something about it. It does not get lost in emails or meetings.
report
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
15%
Government
7%
Financial Services Firm
5%
Educational Organization
29%
Computer Software Company
17%
Financial Services Firm
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What is your primary use case for ESET Protect?
We use the solution to protect our clients' servers and endpoint devices.
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What needs improvement with Trend Micro XDR?
An area for improvement is integrating more tools with Trend Micro's SIEM. Expanding compatibility to include currently unsupported security tools, such as firewalls, would be beneficial.
 

Also Known As

ESET Protect, ESET File Security
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Learn More

 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about ESET PROTECT Enterprise vs. Trend Vision One and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.