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ESET PROTECT Enterprise vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers excellent ROI with superior ransomware, malware protection, high-value features, and easy installation.
Sentiment score
6.7
Trend Vision One delivers ROI by reducing costs, improving automation, and enhancing threat detection, despite challenging revenue impact quantification.
The return on investment is excellent due to its functionality and ease of installation.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
Trend Vision One has improved our ROI by 30 percent.
 

Customer Service

Sentiment score
8.8
ESET PROTECT Enterprise customer support is highly rated for being pleasant, helpful, responsive, and knowledgeable, with excellent partner feedback.
Sentiment score
7.0
Trend Vision One's service is praised for quick support but criticized for occasional delays and communication issues, varying by tier.
They were helpful with billing inquiries and offered promotions and discounts.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
To improve support, the company should streamline communication and reduce response times.
The engineers are not readily available.
 

Scalability Issues

Sentiment score
7.8
ESET PROTECT Enterprise scales easily with extra licenses, ideal for workstations and servers, despite minor server vulnerability concerns.
Sentiment score
7.9
Trend Vision One is praised for its scalability, seamless integration, cloud flexibility, and ability to handle diverse client requirements.
It is better suited for workstations rather than server environments.
We found that it scales easily.
 

Stability Issues

Sentiment score
8.3
ESET PROTECT Enterprise boasts high reliability over five years, with minimal issues and strong user ratings for stability.
Sentiment score
8.2
Trend Vision One is highly rated for stability, with minimal issues and strong performance across various environments.
The solution is very, very stable.
The stability is very high.
 

Room For Improvement

ESET PROTECT Enterprise needs improvements in deployment, automation, device management, documentation clarity, and user experience due to complexity.
Trend Vision One needs improved reporting, integration, usability, performance, support, and expanded features for user satisfaction.
They need to reduce the number of notifications on the endpoints.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Setup Cost

ESET PROTECT Enterprise is viewed as cost-effective with competitive pricing around $10 per license despite occasional increases.
Trend Vision One offers competitive pricing with flexible subscription options, despite perceived complexity from recent credit system changes.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is fair and not on the higher side.
Regarding the prices we've experienced, we consider Trend Micro to be competitive.
Trend Vision One is an expensive product.
 

Valuable Features

ESET PROTECT Enterprise provides efficient security management, zero-day protection, and easy deployment with minimal resource usage and effective threat management.
Trend Vision One excels in centralized management, threat detection, integration, and AI-enhanced security, offering comprehensive insights and automation.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
Anti-Malware Tools (11th)
Trend Vision One
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
66
Ranking in other categories
Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of February 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.6%, up from 0.2% compared to the previous year. The mindshare of Trend Vision One is 4.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
DavidBowman - PeerSpot reviewer
It improves the detection speed, but it could be more customizable
They need to stop changing Vision One once a week. They're in a hurry to change things so badly and so fast that I can't find where stuff is half the time, which is a challenge sometimes. I've given one piece of feedback to their product guys. One thing that they're trying to make is a SIEM. It's a product where you input all the logs from your tools, and it creates additional insights into how things look. They've been kind of playing the "me too" game on that, even though that's not what I bought the product for. They have a new gateway where I can take my firewall of email logs and send it over there. In theory, it's supposed to do a more comprehensive evaluation of all my stuff to improve that risk index score. I'm not impressed with it, and I've told them as much. I feel if you're good at something, you should keep working on that and not try to be all the things to all the people. I bought a different email solution even though it would have been 10 times easier to just stay with their email solution because they aren't great at it. They are great at other things, but they're playing the "me too" game with some of their products. Their competitors do this, so they should be doing this, too. They need to pick a product and keep being good at that. If they're going to roll new things out, they should do it but do it right. They have a button to isolate an endpoint because it looks bad, but it doesn't usually work. I've had no chance to argue with the product guys to show them examples of how their button doesn't work. You think it does, but it doesn't work in a real environment. That can be a challenge sometimes. I can see in the data showing what is a false positive. But it doesn't save me time helping them figure out how to fix the problem in their engine. It can help me identify it as a false positive, but it doesn't apply that consistently. It will ignore the false positive for that device, but if they start detecting a false positive on Apple devices, I have eight thousand Apple devices and get 8,000 alerts. I can tell that specific false positive, but it doesn't learn from that particularly well. We use the executive dashboards, but I don't find them particularly useful. One is the ability to customize. That has gotten a little better, and it'll be better in the future. Most of what they have on there are data points that are generic and not particularly actionable. That's why it's called an executive dashboard. Executives want to see if we are secure, but it's hard for me to find out why our attack surface risk went down by x percentage. I don't know. It says that on the dashboard, but it doesn't give me specific details about why. I find it confuses my executives, and it's not useful for me because it doesn't give me things to work on. It will give me generic things on the executive dashboard like you have a thousand accounts with an old password. Those are big generic things, but I also can't tell it that our password policy is different from what your automatic detection model means, and I don't have a problem with that, so quit lowering my risk score. The risk score is useless. In theory, it's based on the random intelligence they're getting from their various customers. I'm in K-12 education, so they have a decent amount of K-12 customers, but it's a subset, and the baseline of what's common in K-12 education is not the same. There's not enough data to make that particularly clean or useful. Vision One is not custom, and that's part of my beef. That index score is based on whatever random report they're looking at from their data sources at any given moment in time. It's nice, but I'd rather have one that's based on your particular circumstances. Instead, it's saying that the number one attack threat surface for school districts is email phishing. It's too generic.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
14%
Financial Services Firm
10%
Government
6%
Educational Organization
29%
Computer Software Company
17%
Financial Services Firm
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
They need to reduce the number of notifications on the endpoints.
What is your primary use case for ESET Protect?
We are using ESET PROTECT on our workstations. We previously used it on the servers, but now it is mainly implemented on the workstations.
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is cost-effective because it offers detailed reporting and environment control features.
What needs improvement with Trend Micro XDR?
Trend Micro could improve its support for non-third-party products and product integrations. Technical support in our region needs improvement.
 

Also Known As

ESET Protect, ESET File Security
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about ESET PROTECT Enterprise vs. Trend Vision One and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.