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ESET PROTECT Enterprise vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers valuable security and protection, recognized for excellent ROI due to effective features and easy installation.
Sentiment score
3.5
Wazuh offers rapid detection and response, reducing costs and ensuring high ROI for small to medium businesses without security compromises.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
8.9
ESET PROTECT Enterprise's customer service is highly rated for knowledgeable, responsive support, offering effective resolutions and valuable promotions.
Sentiment score
4.3
Wazuh's support is praised, but response times vary; satisfaction ranges from 7 to 9 out of 10.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
There is no dedicated technical support for Wazuh as it is open source.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
We use the open-source version of Wazuh, which does not provide paid support.
 

Scalability Issues

Sentiment score
8.0
ESET PROTECT Enterprise offers excellent scalability for large organizations, efficiently managing many users and endpoints across environments.
Sentiment score
7.4
Wazuh is scalable and adaptable but requires technical expertise for setup and may struggle with massive data handling.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
8.1
ESET PROTECT Enterprise is stable and reliable, with minimal issues, effective protection, and efficient support for occasional problems.
Sentiment score
7.0
Wazuh is generally stable and reliable for small to mid-level businesses, though updates and configuration errors can cause issues.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
The stability of Wazuh is largely dependent on maintenance.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
 

Room For Improvement

ESET PROTECT Enterprise struggles with deployment, performance impacts, integration, and user guidance, needing enhancements in management and detection features.
Wazuh needs scalability, user interface improvements, better AI, cloud integration, Unix support, and efficient threat detection features.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
An issue I noticed is with tag values in certain rules not functioning properly.
There is room for improvement by integrating more AI into Wazuh.
 

Setup Cost

ESET PROTECT Enterprise offers cost-effective pricing, competitive licensing, efficiency, and valued affordability compared to similar security solutions.
Wazuh provides cost-effective, open-source security with free software but may incur costs for support, storage, and Wazuh Cloud enhancements.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
Totaling around two lakh Indian rupees per month.
Since Wazuh is open source, the pricing for support could be applicable to medium-sized companies without much issue.
 

Valuable Features

ESET PROTECT Enterprise offers robust security, user-friendly management, and efficient performance, even on older hardware, with minimal intervention.
Wazuh provides comprehensive security features, scalability, and cost-effectiveness, supporting diverse environments and regulatory compliance with strong community support.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
It is not resource-intensive and is easy to configure and use.
Wazuh is a SIEM tool that is highly customizable and versatile.
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs.
We found the MITRE framework mapping and the agent enrollment service to be the most valuable features of Wazuh.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
Wazuh
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
46
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (2nd)
 

Mindshare comparison

As of March 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Wazuh is 12.8%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
13%
Government
12%
Financial Services Firm
11%
Computer Software Company
16%
Comms Service Provider
8%
University
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
It uses a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial.
What is your primary use case for ESET Protect?
ESET Protect is mainly an antivirus. It has evolved over the years, building in additional features such as a web component that analyzes websites and prevents infections from malicious websites. I...
What do you like most about Wazuh?
Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases.
What needs improvement with Wazuh?
There is room for improvement by integrating more AI into Wazuh. It requires constant nurturing, as I have to provide it with code and specific requirements. This maintenance can be quite labor-int...
What is your primary use case for Wazuh?
We use Wazuh as a SIEM solution because it is open source, highly customizable, and continually expanding. Our clients can request various solutions for their issues, which Wazuh is able to address.
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Wazuh and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.