Microsoft Defender for Endpoint and ESET PROTECT Enterprise compete in the endpoint protection market. Microsoft Defender has the upper hand in integration within the Windows ecosystem, offering seamless integration with other Microsoft products, while ESET PROTECT is noted for its customizable management features and lower false positives.
Features: Microsoft Defender for Endpoint includes real-time protection, cloud analytics, and easy integration with Office 365. It also provides a seamless experience within the Windows environment. ESET PROTECT offers Zero-Day Protection and is known for its dynamic folders and easy management through a straightforward dashboard.
Room for Improvement: Microsoft Defender needs to enhance customer support, alert consistency, and console integration with other security products. Improvements in performance optimization and email scanning are also necessary. ESET PROTECT requires better troubleshooting processes, reduced endpoint notifications, and improved connectivity for a smoother customer experience.
Ease of Deployment and Customer Service: Microsoft Defender supports deployment in hybrid and public cloud environments, although its technical support is inconsistent. ESET PROTECT is mainly focused on on-premises deployment, offering reliable technical support but lacks scalability for larger environments, affecting ease of use.
Pricing and ROI: Microsoft Defender is bundled with Windows or Office 365, providing a cost-effective solution with significant ROI due to integration efficiencies. ESET PROTECT is generally more affordable for smaller setups, offering a reasonable ROI with strong security measures.
The return on investment is excellent due to its functionality and ease of installation.
The return on investment is primarily in time savings and better observability of what's happening.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
The level-one support seems disconnected from subject matter experts.
I rate Microsoft support 10 out of 10.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Microsoft Defender for Endpoint is scalable enough to handle various devices across environments, whether they are laptops, Android devices, or operating in hybrid environments.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
I haven't seen any outages with Microsoft.
I rate Defender 10 out of 10 for stability.
Defender for Endpoint is extremely stable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We use Microsoft partners to help govern the platform, and as part of an alliance, we want to gather data from each tenant and combine them for a complete view.
Providing more detailed information on how Microsoft Defender for Endpoint detects vulnerabilities.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
It costs $15 per VM for the P2 plan, which is seen as affordable for customers.
The pricing, setup, and licensing were very easy and simple.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Microsoft Defender for Endpoint provides a unified management interface allowing customers to manage their on-premises and hybrid infrastructures from a single pane.
Web filtering is the most valuable feature of Microsoft Defender for Endpoint because it effectively maintains security for website access.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Microsoft Defender for Endpoint is a comprehensive security solution that provides advanced threat protection for organizations. It offers real-time protection against various types of cyber threats, including malware, viruses, ransomware, and phishing attacks.
With its powerful machine-learning capabilities, it can detect and block sophisticated attacks before they can cause any harm. The solution also includes endpoint detection and response (EDR) capabilities, allowing organizations to quickly investigate and respond to security incidents. It provides detailed insights into the attack timeline, enabling security teams to understand the scope and impact of an incident.
Microsoft Defender for Endpoint also offers proactive threat hunting, allowing organizations to proactively search for and identify potential threats within their network. It integrates seamlessly with other Microsoft security solutions, such as Microsoft Defender XDR, to provide a unified and holistic security approach. With its centralized management console, organizations can easily deploy, configure, and monitor the security solution across their entire network.
Microsoft Defender for Endpoint is a robust and scalable security solution that helps organizations protect their endpoints and data from evolving cyber threats.
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