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ESET PROTECT Enterprise pros and cons

Vendor: ESET
4.4 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

ESET PROTECT Enterprise offers numerous configuration capabilities and supports efficient resource management.
ESET File Security is valued for its performance and low resource consumption.
Security features enhance online transaction safety with additional secure browser options for sensitive tasks like banking.
The dynamic groups feature allows filtering of endpoint machines by various parameters, enabling automated security responses.
ESET PROTECT Enterprise is easy to install and maintain, with excellent tech support rated ten out of ten.

CONS

ESET PROTECT Enterprise can be challenging for new users due to technical complexity.
There is confusion in the management accounts due to mixed manuals.
Performance issues slow down home computers and laptops.
Mobile device management is moving to the cloud, leaving on-premise solutions lacking.
There is a need to reduce the number of endpoint notifications.
 

ESET PROTECT Enterprise Pros review quotes

ML
Jan 6, 2023
It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict.
DD
May 29, 2023
I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found.
RW
Aug 16, 2023
The solution offers a lot of configuration capabilities.
Learn what your peers think about ESET PROTECT Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
reviewer1348077 - PeerSpot reviewer
Nov 19, 2020
The solution doesn't have high memory usage.
AK
Mar 13, 2025
The technical support of ESET is very good.
JV
Dec 19, 2024
It is easy to patch, update, and set up scheduled scans.
MD
Nov 1, 2023
ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products.
MuhammadAli3 - PeerSpot reviewer
Jun 20, 2024
We can easily manage resources, disable or enable clients and update them.
TR
Feb 15, 2025
ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution.
reviewer2314842 - PeerSpot reviewer
Nov 27, 2023
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
 

ESET PROTECT Enterprise Cons review quotes

ML
Jan 6, 2023
The availability and sustainability could also be improved.
DD
May 29, 2023
I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect.
RW
Aug 16, 2023
The solution can be quite technical and therefore is challenging for new users.
Learn what your peers think about ESET PROTECT Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
reviewer1348077 - PeerSpot reviewer
Nov 19, 2020
In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing.
AK
Mar 13, 2025
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
JV
Dec 19, 2024
They need to reduce the number of notifications on the endpoints.
MD
Nov 1, 2023
I would like to see more features on the reporting side of things.
MuhammadAli3 - PeerSpot reviewer
Jun 20, 2024
Its automation can be improved.
TR
Feb 15, 2025
When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial.
reviewer2314842 - PeerSpot reviewer
Nov 27, 2023
Sometimes, the connection to the machine requires troubleshooting.