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ESET PROTECT Enterprise pros and cons

Vendor: ESET
4.4 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

ESET PROTECT Enterprise offers extensive configuration capabilities and is efficient in resource management, with low memory usage.
The security feature for online transactions, including an isolated secure browser for banking, is highly valuable.
ESET provides dynamic groups that filter endpoint machines by various parameters, enabling automated security responses like isolating compromised devices.
Zero-Day Protection is effective, with strong threat detection capabilities and reliable real-time analytics.
ESET has excellent technical support and provides ease of maintenance, with simple installation and updates.

CONS

ESET PROTECT Enterprise is challenging for new users due to its technical nature.
The software can cause slow performance on home computers and laptops because of its heavy load, and a lighter version could reduce the impact on hardware.
Managing mobile devices on-premise is limited, as ESET moves development to the cloud, affecting vulnerability management and app control.
ESET PROTECT Enterprise triggers many notifications on endpoints and consumes significant processing power during startup.
Updates may lead to unexpected computer restarts, disrupting users' work without their intervention.
 

ESET PROTECT Enterprise Pros review quotes

RW
Assistant Manager at HUDSON
Aug 16, 2023
The solution offers a lot of configuration capabilities.
it_user1348077 - PeerSpot reviewer
Technical Specialist at a tech services company with 51-200 employees
Nov 19, 2020
The solution doesn't have high memory usage.
PG
Director of Business Development at a financial services firm with 11-50 employees
May 9, 2022
The most valuable features of ESET File Security are the performance and it doesn't take too many resources.
Learn what your peers think about ESET PROTECT Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,711 professionals have used our research since 2012.
MN
IT Manager at a energy/utilities company with 5,001-10,000 employees
Sep 15, 2022
The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful.
MuhammadAlix2 - PeerSpot reviewer
Senior Manager Systems and Application at Reliance Aviation Tech Services
Dec 20, 2025
We can easily manage resources, disable or enable clients and update them.
ML
Help Desk Manager
Jan 6, 2023
It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict.
DD
ESET Support at a computer software company with 11-50 employees
May 29, 2023
I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found.
MD
General Manager at SFT
Nov 1, 2023
ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products.
reviewer2314842 - PeerSpot reviewer
Senior Manager - IT at a tech vendor with 1,001-5,000 employees
Nov 27, 2023
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
Cees Van Den Haak - PeerSpot reviewer
ICT Manager at Bouwbedrijf de Vries en Verburg BV
Dec 5, 2023
ESET PROTECT Enterprise is reliable.
 

ESET PROTECT Enterprise Cons review quotes

RW
Assistant Manager at HUDSON
Aug 16, 2023
The solution can be quite technical and therefore is challenging for new users.
it_user1348077 - PeerSpot reviewer
Technical Specialist at a tech services company with 51-200 employees
Nov 19, 2020
In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing.
PG
Director of Business Development at a financial services firm with 11-50 employees
May 9, 2022
In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine.
Learn what your peers think about ESET PROTECT Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,711 professionals have used our research since 2012.
MN
IT Manager at a energy/utilities company with 5,001-10,000 employees
Sep 15, 2022
ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware.
MuhammadAlix2 - PeerSpot reviewer
Senior Manager Systems and Application at Reliance Aviation Tech Services
Dec 20, 2025
Its automation can be improved.
ML
Help Desk Manager
Jan 6, 2023
The availability and sustainability could also be improved.
DD
ESET Support at a computer software company with 11-50 employees
May 29, 2023
I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect.
MD
General Manager at SFT
Nov 1, 2023
I would like to see more features on the reporting side of things.
reviewer2314842 - PeerSpot reviewer
Senior Manager - IT at a tech vendor with 1,001-5,000 employees
Nov 27, 2023
Sometimes, the connection to the machine requires troubleshooting.
Cees Van Den Haak - PeerSpot reviewer
ICT Manager at Bouwbedrijf de Vries en Verburg BV
Dec 5, 2023
The tool is complex and expensive.