ESET PROTECT Enterprise and Microsoft Defender XDR compete in the cybersecurity solutions category. ESET PROTECT Enterprise is preferred for its affordability, while Microsoft Defender XDR stands out for its advanced integrations and comprehensive features.
Features: ESET PROTECT Enterprise offers comprehensive security measures, effective threat detection mechanisms, and reliable protection qualities. Microsoft Defender XDR integrates advanced analytics, supports a seamless ecosystem for security operations, and provides extensive data integrations.
Room for Improvement: ESET PROTECT Enterprise could improve its reporting tools, streamline updates, and enhance user experience. Microsoft Defender XDR could work on simplifying complex features, improving the learning curve, and refining user education.
Ease of Deployment and Customer Service: ESET PROTECT Enterprise is known for its straightforward deployment process and responsive customer service. Microsoft Defender XDR users may find deployment challenging due to complexity, but benefit from a knowledgeable support team.
Pricing and ROI: ESET PROTECT Enterprise is praised for a favorable cost structure and solid ROI, appealing to budget-conscious buyers. Microsoft Defender XDR, with higher setup costs, is still considered a good ROI due to its extensive capabilities, making it appealing for those seeking comprehensive feature sets.
The return on investment is excellent due to its functionality and ease of installation.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
There are no issues with pricing, but sometimes, the clarity in licensing is a concern.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
The Email Explorer feature has proven invaluable, offering a broader perspective than automated alerts and incidents alone.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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