ESET PROTECT Enterprise vs Microsoft Defender XDR comparison

ESET and Microsoft are both solutions in the Extended Detection and Response (XDR) category. ESET is ranked #19 with an average rating of 8.7, while Microsoft is ranked #5 with an average rating of 8.4. ESET holds a 0.7% mindshare in XDR, compared to Microsoft’s 9.8% mindshare. Additionally, 100% of ESET users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

ESET PROTECT Enterprise

Read 11 ESET PROTECT Enterprise reviews

341 Views
276 Comparison Views

100% willing to recommend

Microsoft Defender XDR

Read 95 Microsoft Defender XDR reviews

7,088 Views
5,406 Comparison Views

97% willing to recommend

ESET PROTECT Enterprise

Microsoft Defender XDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

ESET PROTECT Enterprise and Microsoft Defender XDR compete in the cybersecurity solutions category. ESET PROTECT Enterprise is preferred for its affordability, while Microsoft Defender XDR stands out for its advanced integrations and comprehensive features.

Features: ESET PROTECT Enterprise offers comprehensive security measures, effective threat detection mechanisms, and reliable protection qualities. Microsoft Defender XDR integrates advanced analytics, supports a seamless ecosystem for security operations, and provides extensive data integrations.

Room for Improvement: ESET PROTECT Enterprise could improve its reporting tools, streamline updates, and enhance user experience. Microsoft Defender XDR could work on simplifying complex features, improving the learning curve, and refining user education.

Ease of Deployment and Customer Service: ESET PROTECT Enterprise is known for its straightforward deployment process and responsive customer service. Microsoft Defender XDR users may find deployment challenging due to complexity, but benefit from a knowledgeable support team.

Pricing and ROI: ESET PROTECT Enterprise is praised for a favorable cost structure and solid ROI, appealing to budget-conscious buyers. Microsoft Defender XDR, with higher setup costs, is still considered a good ROI due to its extensive capabilities, making it appealing for those seeking comprehensive feature sets.

To learn more, read our detailed ESET PROTECT Enterprise vs. Microsoft Defender XDR Report (Updated: October 2024).

Buyer's Guide

ESET PROTECT Enterprise vs. Microsoft Defender XDR

October 2024

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Categories and Ranking

ESET PROTECT Enterprise

Ranking in Extended Detection and Response (XDR)

19th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Anti-Malware Tools (12th)

Microsoft Defender XDR

Ranking in Extended Detection and Response (XDR)

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (5th), Microsoft Security Suite (2nd)

Mindshare comparison

As of December 2024, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.2% compared to the previous year. The mindshare of Microsoft Defender XDR is 9.8%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Cees Van Den Haak

ICT Manager at Bouwbedrijf de Vries en Verburg BV

A reliable solution that offers enterprise protection

Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable. The tool is complex and expensive. I have been using the product for 10 years. The tool is stable. The product is scalable. My company…

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Gabor Nyerd

Enterprise mobility and security evangelist at a financial services firm with 5,001-10,000 employees

Includes four services and four products, which can help organizations a lot

We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."

"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."

"ESET PROTECT Enterprise is reliable."

"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."

More ESET PROTECT Enterprise pros

"The integration, visibility, vulnerability management, and device identification are valuable."

"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."

"It reduces the risk of users accidentally clicking on phishing emails."

"From an attack chain perspective, Defender XDR handles phishing and spam emails easily, while Defender for Endpoint manages endpoints effectively. We've drastically improved our user experience."

"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."

"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."

"Microsoft Defender XDR is a complete package of different Defender solutions, including Defender for Endpoint, Defender for Office 365, Defender for Cloud, and Sentinel SIEM, among others."

"It has great stability."

More Microsoft Defender XDR pros

Cons

"Its automation can be improved."

"Sometimes, the connection to the machine requires troubleshooting."

"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."

"I would like to see more features on the reporting side of things."

"The availability and sustainability could also be improved."

"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."

"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."

"The tool is complex and expensive."

More ESET PROTECT Enterprise cons

"The support could be more knowledgable to improve their offering."

"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."

"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."

"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."

"We should be able to use the product on devices like Apple, Linux, etc."

"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."

"The licensing is a nightmare and has room for improvement."

"The technical support from Microsoft Defender XDR has been disappointingly slow, to the point that I am considering not renewing my unified support contract."

More Microsoft Defender XDR cons

Pricing and Cost Advice

"The product is cost-effective compared to one of its competitors."

"ESET PROTECT Enterprise is affordable."

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

"The solution is affordable, and we haven't been hit with any hidden costs. The subscription model is straightforward, and it's easy to understand how much additional features cost. If we need to cancel a license or feature, we do that well in advance to avoid being charged for it, but overall, the pricing and licensing are simple and easy."

"Sometimes 365 Defender is expensive, but it can be moderate, depending on the organization's size and the license type. We're satisfied with the cost because it gives us a product that protects our entire environment with DLP. To compromise some cost, of course, we are to complete the most secure environment."

"They have moved from a licensing model to pay-per-use... The question is: What happens if, for any reason, there's not enough budget to accept this model? That could be a great problem."

"I believe that the pricing of the licensing is fair."

"With the little idea I have about the costs, I can say that XDR tools tend to be a bit expensive. If you are using Microsoft Defender XDR, then you need to go for a subscription-based pricing model."

"Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft."

"365 Defender is billed per account. I don't know the exact price, but my supervisor told me that Microsoft Defender is cheaper than the alternatives. It's bundled, so you get all the features in one place."

"Microsoft 365 Defender offers competitive pricing."

More Microsoft Defender XDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

15%

Government

Educational Organization

Computer Software Company

17%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ESET Protect?

The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.

See all answers

What needs improvement with ESET Protect?

The solution could be cheaper.

See all answers

What is your primary use case for ESET Protect?

We use the solution to protect our clients' servers and endpoint devices.

See all answers

What do you like most about Microsoft 365 Defender?

Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Defender?

The pricing is a little high, however, it is on par with other competitive tools in the market.

See all answers

What needs improvement with Microsoft 365 Defender?

Microsoft could improve on threat hunting and build more on threat detection and handling. The cybersecurity and cloud security posture features are a bit lesser than standard security products.

See all answers

Comparisons

Wazuh vs ESET PROTECT Enterprise

Compared 31% of the time

F-Secure Total vs ESET PROTECT Enterprise

Compared 17% of the time

Microsoft Defender for Endpoint vs ESET PROTECT Enterprise

Compared 14% of the time

ESET Endpoint Protection Platform vs ESET PROTECT Enterprise

Compared 11% of the time

CrowdStrike Falcon vs ESET PROTECT Enterprise

Compared 9% of the time

More ESET PROTECT Enterprise Competitors

CrowdStrike Falcon vs Microsoft Defender XDR

Compared 35% of the time

Wazuh vs Microsoft Defender XDR

Compared 8% of the time

Microsoft Defender for Cloud vs Microsoft Defender XDR

Compared 8% of the time

Trend Vision One vs Microsoft Defender XDR

Compared 4% of the time

Microsoft Purview Compliance Manager vs Microsoft Defender XDR

Compared 4% of the time

More Microsoft Defender XDR Competitors

Product Reports

Buyer's Guide

ESET PROTECT Enterprise

December 2024

Download ESET PROTECT Enterprise product report

Buyer's Guide

Microsoft Defender XDR

November 2024

Download Microsoft Defender XDR product report

Also Known As

ESET Protect, ESET File Security

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender

Learn More

ESET

Microsoft

Overview

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Cloud-based console with the possibility of an on-premises deployment
Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
Enables full reporting for ESET security solutions
Controls endpoint prevention, detection & response layers across all platforms
Connect anytime, anywhere from your favorite web browser

Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.

It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.

Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.

Watch the Microsoft demo video here: Microsoft Defender XDR demo video.

Sample Customers

Information Not Available

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.

Buyer's Guide

ESET PROTECT Enterprise vs. Microsoft Defender XDR

October 2024

Free Report: ESET PROTECT Enterprise vs. Microsoft Defender XDR

Find out what your peers are saying about ESET PROTECT Enterprise vs. Microsoft Defender XDR and other solutions. Updated: October 2024.

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See our ESET PROTECT Enterprise vs. Microsoft Defender XDR report.

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We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.