ESET PROTECT Enterprise and Microsoft Defender XDR compete in the cybersecurity solutions category. ESET PROTECT Enterprise is preferred for its affordability, while Microsoft Defender XDR stands out for its advanced integrations and comprehensive features.
Features: ESET PROTECT Enterprise offers comprehensive security measures, effective threat detection mechanisms, and reliable protection qualities. Microsoft Defender XDR integrates advanced analytics, supports a seamless ecosystem for security operations, and provides extensive data integrations.
Room for Improvement: ESET PROTECT Enterprise could improve its reporting tools, streamline updates, and enhance user experience. Microsoft Defender XDR could work on simplifying complex features, improving the learning curve, and refining user education.
Ease of Deployment and Customer Service: ESET PROTECT Enterprise is known for its straightforward deployment process and responsive customer service. Microsoft Defender XDR users may find deployment challenging due to complexity, but benefit from a knowledgeable support team.
Pricing and ROI: ESET PROTECT Enterprise is praised for a favorable cost structure and solid ROI, appealing to budget-conscious buyers. Microsoft Defender XDR, with higher setup costs, is still considered a good ROI due to its extensive capabilities, making it appealing for those seeking comprehensive feature sets.
The return on investment is excellent due to its functionality and ease of installation.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
They were helpful with billing inquiries and offered promotions and discounts.
It's critical to escalate SEV B issues immediately to a domestic engineer.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
The technical support from Microsoft Defender XDR has been disappointingly slow.
It is better suited for workstations rather than server environments.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
The solution is very, very stable.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
They need to reduce the number of notifications on the endpoints.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
It would be better if much of that information were immediately visible, especially when looking at endpoints or users.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
The Email Explorer feature has proven invaluable, offering a broader perspective than automated alerts and incidents alone.
The email protection feature is the most valuable because our risks primarily lie there, and it seems to be the most popular target.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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