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Deep Instinct Prevention Platform vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Deep Instinct Prevention Pl...
Ranking in Anti-Malware Tools
14th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd)
ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
13th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of November 2024, in the Anti-Malware Tools category, the mindshare of Deep Instinct Prevention Platform is 2.4%, down from 2.6% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Aaron Branson - PeerSpot reviewer
Bolsters prevention with great detection and response capabilities
Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time. The downside of its intelligence and automation is we could use more logging details of what happened behind the scenes. Enhancements for multi-tenant use cases will be a plus as we scale up usage. We're able to work around it within our own multi-tenant XDR platform, but the improved delineation of parties within an instance is beneficial. Continuous improvement to the admin UI naturally will help improve the experience and allow us to work faster. Sometimes it can be chalked up to training, however, great UX makes a big difference in saving time. Wider Linux flavors coverage also would be a plus.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have it side-by-side with other solutions. That makes it really easy to have an additional level of protection, rather than to hassle with doing solution migration."
"When we were looking at Carbon Black and Sophos, the prevention pieces weren't as strong when compared to DI, which is why we decided to go with DI... I would rather have a product that does the prevention up front and saves me the effort of having to wipe someone's workstation."
"I like the dashboard. It looks very simple."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"Deep Instinct was a strategic complement to our Open XDR platform."
"The support is very good. They reply and respond very quickly."
"It's just a single agent that has everything in it... With the EDR solutions, you have to install it, then you have another service history installed, and you have behavioral analytics, etc. With this, everything is in a single small "box," a small agent that has pretty much got everything."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"ESET PROTECT Enterprise is reliable."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"We can easily manage resources, disable or enable clients and update them."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The solution offers a lot of configuration capabilities."
 

Cons

"The Management Console is not localized."
"They have a manual, but it is not excessive."
"I would like a little more training for the admins."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"The interface on the endpoint could be a little more descriptive and more valuable. It doesn't always tell you the data you need to see. Improvement there would be very helpful."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"Its automation can be improved."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"I would like to see more features on the reporting side of things."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The tool is complex and expensive."
"Sometimes, the connection to the machine requires troubleshooting."
"The availability and sustainability could also be improved."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
 

Pricing and Cost Advice

"We are a nonprofit. The MSP had provides pretty decent nonprofit rates for us. This was one of the key factors that made us choose Deep Instinct over its competitors who were significantly more expensive."
"In comparison to the other products out there, it's exceptionally competitively priced. When you consider the lower administrative overhead that it facilitates, it's an absolute value."
"There are no additional costs on the price, and our company has a support contract, which bundles in those services anyway."
"The pricing is a little bit expensive but we are satisfied with DI's performance."
"One thing about their licensing program that I like is that just one covers the server as well as on the endpoint as well as mobile devices. There is no complexity in calculating how many SKUs I need for mobile, for laptop, for desktop, and for servers. It's very simple and that makes it much easier to budget."
"Its pricing is too high, but that is not because of the product. It is expensive because of the cost of the console. You need a console to control the whole thing, but the console is expensive. You have to split this cost among all possible users. Normally, to be able to make it economically attractive, you need at least 1,000 agents, PCs, or users. If you have a customer with 300 to 500 agents, PCs, or users, it becomes too pricey."
"Their pricing is very competitive. It is good, fair, and a lot cheaper than what we were doing with Cylance."
"There is a need for customers of the product to pay towards the licensing costs of the tool."
"ESET PROTECT Enterprise is affordable."
"The product is cost-effective compared to one of its competitors."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
12%
Healthcare Company
6%
Manufacturing Company
6%
Computer Software Company
20%
Comms Service Provider
13%
Government
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Deep Instinct?
The product offers integration capabilities and is also easy to use.
What is your experience regarding pricing and costs for Deep Instinct?
There is a need for customers of the product to pay towards the licensing costs of the tool.
What needs improvement with Deep Instinct?
The solution's stability is good. If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in th...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What is your primary use case for ESET Protect?
We use the solution to protect our clients' servers and endpoint devices.
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Overview

Find out what your peers are saying about Deep Instinct Prevention Platform vs. ESET PROTECT Enterprise and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.