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Robert Hill - PeerSpot reviewer
Director at MITS Institute (Pty) Ltd
Real User
Top 5
A scalable solution useful for process modeling and system architecture modeling
Pros and Cons
  • "It is a scalable solution since it can be used at an individual level as well as for enterprise-sized businesses."
  • "The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."

What is our primary use case?

My company uses Visual Paradigm for process modeling, system modeling, and, basically, for any system or IT-related system that requires some modeling or for analysis and design.

What is most valuable?

The solution's most valuable feature stems from its process modeling being good apart from its system architecture modeling.

What needs improvement?

Visual Paradigm provides many modeling tools and methods, but one requires modeling knowledge to achieve the product's high-level purpose. It's not quite a seamless process for an enterprise architecture or for an application architecture to arrive at a deliverable since it requires the modeler to know what techniques to opt for and select instead of the system guiding it.

The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges.

For how long have I used the solution?

I have been using Visual Paradigm for eight years. My company has a partnership with Visual Paradigm.

Buyer's Guide
Visual Paradigm
November 2024
Learn what your peers think about Visual Paradigm. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a fairly stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution since it can be used at an individual level as well as for enterprise-sized businesses. Personally, I feel the solution is expensive and better suited for enterprise-sized businesses. Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Visual Paradigm was fairly straightforward.

The solution is deployed on the cloud and on-premises.

The solution's deployment phase can be done within a day.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive.

What other advice do I have?

I think that it is important for those planning to use the solution to define the reason for what they want to use the tool for in their IT environment while also considering what type of modeling is required to be done since the tool is very flexible and provides a wide range of functionalities. The aforementioned reasons why a person should narrow down on what that person wants to do with the product.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
PeerSpot user
Owner at BPAS
Real User
A beautifully stable process modeling tool
Pros and Cons
  • "Some of the most valuable features of this process modeling tool are process simulation and process animation."
  • "It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."

What is our primary use case?

My primary use case of this tool is for process modeling. It's not a fully BPM tool, it's just for process modeling. I use it for as-is and to-be process modeling. 

What is most valuable?

Some of the most valuable features of this process modeling tool are process simulation and process animation. 

What needs improvement?

It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved. 

An additional feature I would like to see is a publishing feature. If they created a much better publishing feature, it would be better. 

For how long have I used the solution?

I have been working with this solution for two months. 

What do I think about the stability of the solution?

The stability and performance are beautiful. This product doesn't require any maintenance. It has two modes, so you can have some information on a local repository. If you have a local repository, you need to maintain that, but otherwise there's no required maintenance. 

What do I think about the scalability of the solution?

Scalability isn't an issue with this solution because it's on a modeling framework. It has all the features required. My customers are medium-sized companies, around three to four hundred people. 

How are customer service and support?

My experience with customer support was fantastic. 

Which solution did I use previously and why did I switch?

I have also worked with SAP Signavio and IBM Blueworks Live. In comparison, Visual Paradigm is very comprehensive since all the BPM and 2.0 modeling processes are available. Blueworks Live is not as complete when compared to Visual Paradigm, which is a very mature product. 

How was the initial setup?

The initial setup was very simple. It barely took twenty minutes. 

What about the implementation team?

I implemented through an in-house team. My company is partnered with Visual Paradigm Software and an authorized reseller.

What's my experience with pricing, setup cost, and licensing?

The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved. 

What other advice do I have?

If you are considering implementing Visual Paradigm, you should have a thorough knowledge of BPM and 2.0. If you're looking for a real comprehensive modeling software, more than just a process mapping tool, this is one of the best solutions. 

I rate Visual Paradigm a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Visual Paradigm
November 2024
Learn what your peers think about Visual Paradigm. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Consultant at Dikstra Cipta Solusi
Real User
Easy to learn because of its simple GUI and has a bridging feature, but its cheapest licensing package could use more features because it's currently too limited feature-wise
Pros and Cons
  • "What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
  • "For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software."

What is most valuable?

What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me.

I also find the bridging feature in the tool valuable.

What needs improvement?

For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software.

For how long have I used the solution?

I've been using Visual Paradigm for two years now.

What do I think about the stability of the solution?

So far, Visual Paradigm has been stable in the two years I've been using it. It's great stability-wise because it has weekly updates. When I turn on Visual Paradigm, it updates itself, so it's stable.

How are customer service and support?

I never had any issues with Visual Paradigm, so I didn't contact the technical support team. If I come across an issue, I'll search for answers on the internet first.

What's my experience with pricing, setup cost, and licensing?

Visual Paradigm costs $99 per license. I chose the cheapest option from the pricing list.

Which other solutions did I evaluate?

I evaluated Sparx, but Visual Paradigm is the best choice for me, budget-wise. When I'm looking for new modeling software, I'd rather get the cheapest pricing with fewer features than worry about higher pricing.

What other advice do I have?

I use Visual Paradigm for work, in particular, the application, not the online version.

My advice to anyone looking into using Visual Paradigm is to compare prices with competitors first. Before I decided to go with Visual Paradigm, I compared it with Sparx and other UML software online. Pricing is important because I belong to a small company with a limited operating budget. I prefer Visual Paradigm over others because it has a bridging feature and it's cheaper. I'd recommend it to friends, colleagues, or anyone else because of its pricing.

At the moment, my rating for Visual Paradigm is seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
JunePark - PeerSpot reviewer
Chairman and CEO at JPIS, Co. Ltd.
Real User
Easy to use and affordably priced
Pros and Cons
  • "The initial setup is extremely straightforward."
  • "The solution can improve by updating the user interface, and graphics."

What is our primary use case?

The solution is used to help teach software engineering.

What is most valuable?

The most valuable feature is the software modeling for UML, BPMN, and SoaML.

What needs improvement?

The solution can improve by updating the user interface and graphics. The solution also supports a few glitches in the methodologies that need to be corrected.

For how long have I used the solution?

I have been using Visual Paradigm for 15 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution appears to be scalable but I have limited experience using it with large groups.

How was the initial setup?

The initial setup is extremely straightforward. You just need to download the solution and install it on your device.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions such as IBM Rational which is expensive, Visual Paradigm is priced low.

What other advice do I have?

I give the solution a nine out of ten.

I recommend the solution to everyone. It is easy to use and priced well.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Radosław Żak-Brodalko - PeerSpot reviewer
Chief Enterprise Architect at a tech services company with 51-200 employees
Real User
Stable, easy to set up, and has a diagramming feature that's easy and convenient even for complex models
Pros and Cons
  • "What I found most valuable in Visual Paradigm is diagramming. I had a great user experience as diagramming in the tool is easy and convenient, even for complex diagrams or models. Visual Paradigm is the perfect tool for me, and I prefer it over Sparx Systems Enterprise Architect. Visual Paradigm is better for collaboration if you consider, for example, versioning, so this is another valuable tool feature that's simple and embedded in the solution. In Visual Paradigm, it's also easy to set up the project with team members and collaborate, and it's also a pro of the tool."
  • "In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools. For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm. TOGAF support is an additional feature I'd like to see in the next release of Visual Paradigm. I'd also like the tool to have ArchiMate support. If both TOGAF and ArchiMate could be supported in Visual Paradigm and made part of a lower level of licensing or cheaper licensing models, that would be best for me."

What is most valuable?

What I found most valuable in Visual Paradigm is diagramming. I had a great user experience as diagramming in the tool is easy and convenient, even for complex diagrams or models. Visual Paradigm is the perfect tool for me, and I prefer it over Sparx Systems Enterprise Architect.

Visual Paradigm is better for collaboration if you consider, for example, versioning, so this is another valuable tool feature that's simple and embedded in the solution. In Visual Paradigm, it's also easy to set up the project with team members and collaborate, and it's also a pro of the tool.

What needs improvement?

In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools.

For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm.

Another point is that TOGAF and ArchiMate could be supported in Visual Paradigm as part of a lower level of licensing or cheaper licensing models, that would be best for me.

For how long have I used the solution?

I've used Visual Paradigm for fifteen years. I had an excellent experience with this tool. I'm still using it, but only a little.

What do I think about the stability of the solution?

In general, Visual Paradigm is a stable solution. Every new release of the tool is smooth, so I found that Visual Paradigm is okay stability-wise.

How are customer service and support?

I've contacted the technical support for Visual Paradigm, and it's okay in terms of giving quick answers and being helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

At first, I was using just one solution, Visual Paradigm. I'm happy with it, but because Sparx Systems Enterprise Architect is a standard in my country, I also started using Sparx Systems Enterprise Architect. I prefer Visual Paradigm, though.

Regarding which solution is better, that would depend on your main project goal. If you're more oriented to modeling and modeling itself is most valuable to you, Sparx Systems Enterprise Architect is a bit better because you have better control of the models you create, so that's a plus. If you're into modeling for your programming project, I'd prefer Visual Paradigm over Sparx Systems Enterprise Architect. Visual Paradigm is best for programming-oriented architects rather than for enterprise architects.

How was the initial setup?

The initial setup for Visual Paradigm is effortless.

What's my experience with pricing, setup cost, and licensing?

Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing.

What other advice do I have?

I'm using both Sparx Systems Enterprise Architect and Visual Paradigm.

I prefer the desktop version of Visual Paradigm, so it's the one I'm using.

My previous company had about twenty to thirty users of Visual Paradigm who used the tool simultaneously for small, distributed projects. My current company prefers Sparx Systems Enterprise Architect because it has a different versioning type than Visual Paradigm. Still, I'm using both Visual Paradigm and Sparx Systems Enterprise Architect.

My rating for Visual Paradigm is ten out of ten. I'm a devoted user of the solution and have nothing negative to say about it.

My company has no partnership with Visual Paradigm, and I'm just a tool user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1417575 - PeerSpot reviewer
Data Architect at a financial services firm with 1,001-5,000 employees
Real User
Data modeling through an interface that makes it easy-to-use and understand
Pros and Cons
  • "The pricing model is attractive."
  • "The initial setup is straightforward."
  • "It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
  • "There are some connectivity issues that crop up rarely when used with SQL Server."
  • "The solution can be heavy on resource usage."

What is our primary use case?

I used the product because I needed to do data modeling for financial services, risk management, and investment activities.  

What is most valuable?

I guess the most valuable feature is that I find it easy-to-use and understand its data modeling structure and user interface. It does database reverse engineering. It does database forward engineering. It tended to be quite good at all of those things.   

What needs improvement?

I do not think I really used it enough to find a lot of things that I did not like. It really did what I expected it to do. I did have some connectivity issues between Visual Paradigm and SQL Server in one instance but that would be the only thing that I think might need to be addressed as an issue. It is hard to tell if it was the product or something else within SQL Server.  

For how long have I used the solution?

I used Visual Paradigm in a previous organization for some time. On and off for maybe five years. I would not say I made extensive use of it as in I did not work with it every day, but I first started using it about five years ago and had to be relatively proficient with it.  

What do I think about the stability of the solution?

There was one particular bug that caused some instability issues. I can not remember what the cause of it was exactly, but Paradigm was having trouble with Microsoft SQL Server system versioning tables. It was only one of the tables that it had trouble with, and I do not know why. I actually never worked out why but I managed to work around the issue. It would just lock up in that one particular instance. That was the only problem with it that I had.  

What do I think about the scalability of the solution?

We did not really test out the scalability because it was just me using it. I did not roll it out to teams or anything like that. So it was just me. I also did the maintenance on my own.  

Which solution did I use previously and why did I switch?

In a previous organization, I had been using Visual Paradigm. I switched what I was using because I came to this organization and they are using ERwin. I did a little research into both the products for the sake of comparison and to see what the differences are and to gauge familiarity.  

How was the initial setup?

The initial installation was very easy and straightforward.  

What about the implementation team?

I did not use the help of any consultants or tech support and got it up and running on my own pretty easily.  

What's my experience with pricing, setup cost, and licensing?

You can use Paradigm on a subscription basis and you can choose from different tiers of subscription. If you do not use the product much, you can only pay as little as $6 US a month. If you want to use some of the very advanced features for it, you pay as much as $197 a month. One of the nice things is that you can move between the tiers from month to month so you are not restricted to one pricing model.  

What other advice do I have?

The advice I would give to people looking into this product is that I would suggest for them to try it. It is priced really well with an attractive pricing model.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Visual Paradigm by giving it eight-out-of-ten. It could not really be any higher because of the connectivity issues I experienced with SQL Server. Also, I had a pretty good machine at the time and I got the impression that Paradigm could be quite a heavy user of resources. It took a lot of memory when it ran.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2067375 - PeerSpot reviewer
Enterprise Architect at a comms service provider with 1,001-5,000 employees
Real User
Top 20
More tool integration needed, but useful organizational chart creations, and simple initial setup
Pros and Cons
  • "The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together."
  • "Visual Paradigm can improve by having better process mining tools and model integration."

What is our primary use case?

We are using Visual Paradigm as a VPM process model and enterprise architect.

What is most valuable?

The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together.

What needs improvement?

Visual Paradigm can improve by having better process mining tools and model integration.

For how long have I used the solution?

I have been using Visual Paradigm for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Visual Paradigm an eight out of ten.

What do I think about the scalability of the solution?

We have 10 people using this solution in my organization.

How are customer service and support?

The community support is very helpful.

How was the initial setup?

The initial setup of Visual Paradigm was simple.

I rate the setup of Visual Paradigm an eight out of ten.

What about the implementation team?

We did the implementation of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

This is an open-sourced solution, it is free to use.

What other advice do I have?

I would advise new users of this solution to watch the introduction videos.

I rate Visual Paradigm a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Of Research Department at a tech services company with 51-200 employees
Real User
Allows teams to model business information systems and manage the development process
Pros and Cons
  • "I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
  • "From time to time, we experience some troubles when we work as teams."

What is our primary use case?

We use Visual Paradigm to create and manage development processes.

We have a license for 12 users, but in reality, there are more than 30 employees using this solution.

What is most valuable?

I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram. We've had a lot of great experiences with BPMN diagrams. We like that we can add extra layers of documentation and notes.

Also, the simulation feature is great. It allows us to analyze processes before really implementing them.

What needs improvement?

From time to time, we experience some troubles when we work as teams. When two users work on the same diagram, it can be difficult. Changes appear in the diagrams which can be difficult to resolve.

In the next edition, they mentioned that they will be including some new diagrams relating to infographics. If they can improve the infographics and they're backed by a database, it would be very useful.

What do I think about the stability of the solution?

Visual Paradigm is stable.

What do I think about the scalability of the solution?

Visual Paradigm is very scalable. We can easily increase the number of servers and users.

How are customer service and technical support?

Their support team is great. They are very responsive and are always quick to help us when needed. 

How was the initial setup?

Visual Paradigm was very easy to install on our servers. We have two types of software; I installed both of them. It was very easy.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Visual Paradigm Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Visual Paradigm Report and get advice and tips from experienced pros sharing their opinions.