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Visual Paradigm vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
Sentiment score
5.0
iGrafx Process360 Live Platform's customer service is praised for quick, effective support, though contract renewals occasionally cause dissatisfaction.
Sentiment score
8.1
Visual Paradigm's customer service is praised for quick, effective technical support and satisfactory assistance, even without premium licenses.
 

Room For Improvement

Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
Sentiment score
4.5
iGrafx Process360 Live Platform requires enhanced usability, diverse features, improved integration, cost reduction, and better support for global users.
Sentiment score
5.1
Visual Paradigm requires performance improvements, better integration, user-friendly pricing, intuitive design, framework support, and enhanced collaboration features.
 

Scalability Issues

Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
Sentiment score
8.4
The iGrafx Process360 Live Platform offers scalable, high-performance process management across various systems, leveraging Azure and Apache for support.
Sentiment score
8.4
Visual Paradigm is scalable for all company sizes, offering various versions despite mixed opinions on its learning curve.
 

Setup Cost

No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
Sentiment score
4.4
iGrafx Process360 Live Platform is valued for features and affordability but criticized for high single-license costs around $2,000.
No sentiment score available
Visual Paradigm provides flexible pricing options, including free community edition, subscriptions, and perpetual licenses for diverse enterprise needs.
 

Stability Issues

Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
Sentiment score
8.8
The iGrafx Process360 Live Platform is reliable and stable, supporting global operations efficiently with minimal outages and issues.
Sentiment score
8.3
Visual Paradigm is praised for reliable performance, minor bugs, stable updates, and high satisfaction ratings from organizations and users.
 

Valuable Features

Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
Sentiment score
8.1
iGrafx Process360 Live offers process mapping, simulation, and optimization tools, enhancing organization operations with extensive customization and analysis features.
Sentiment score
8.6
Visual Paradigm is preferred for its user-friendly interface, comprehensive features, and flexibility in business and system architecture.
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (19th), Process Mining (11th)
Visual Paradigm
Ranking in Business Process Design
8th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.2%, down from 1.4% compared to the previous year. The mindshare of Visual Paradigm is 6.6%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Vipin_Kumar - PeerSpot reviewer
Offers lot of training videos, intuitive and user-friendly
There is room for improvement in the licensing model. I would suggest implementing country-specific pricing, as many other products in India do. This would make Visual Paradigm more affordable and accessible. So, it's a small point for improvement: the pricing model should be more flexible. Every company, especially American companies, should have country-specific pricing for India. It's a huge market with a lot of potential, and having competitive pricing would encourage more people to use the product. Most other product managers, such as Microsoft, Oracle, and SAP, have country-specific pricing for India, and it's a strategy that Visual Paradigm should consider adopting as well.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
7%
Transportation Company
6%
Educational Organization
11%
Computer Software Company
11%
Financial Services Firm
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features a...
What needs improvement with Visual Paradigm?
Visual Paradigm's initial deployment was difficult since we did it for the first time. It is challenging to learn to ...
 

Also Known As

IBM Lombardi Blueprint
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Learn More

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Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Multinational Bank
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota
Find out what your peers are saying about Visual Paradigm vs. iGrafx Process360 Live Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.