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SeniorAp12d7 - PeerSpot reviewer
Senior Application Engineer at a healthcare company with 10,001+ employees
Real User
Saves us significant time in terms of both coding and provisioning
Pros and Cons
  • "Right now I'm working with a lot of other products. We're in the process of flushing out our old HPE system and moving everything over. A lot of the automation that we do, and emailing, sending out customer notices, we've been able to take that over from the HPE Operations Orchestration, and the old stack, and automate it into vRO very quickly."
  • "I get in to code whatever I need and then get out. So perhaps they could support different coding languages. I know that JavaScript is their primary "cash cow" but I'd like to see c#, personally. I'd like to see different capabilities for adding code."

How has it helped my organization?

It is faster than HPE Operations Orchestration. I also think that it is comparatively easier to program.

For us, it's predominately a back-end system so I don't expect to see that much in terms of cost savings, with respect to end-users. But I think that there will be a huge saving in terms of time. With HPEOO we're talking 45 minutes, at least, for provisioning of a VDI. For the VMware stack, with vRA and vRO, we've cut that down to about 12 minutes.

What is most valuable?

I definitely love the feature richness and the ability to cross over any platform that I need. Right now I'm working with a lot of other products. We're in the process of flushing out our old HPE system and moving everything over. A lot of the automation that we do, and emailing, sending out customer notices, we've been able to take that over from the HPE Operations Orchestration, and the old stack, and automate it into vRO very quickly.

It was user-friendly after training. There is a lot to it.

Also, integration seems to seamless, as far as I know.

What needs improvement?

I get in to code whatever I need and then get out. So perhaps they could support different coding languages. I know that JavaScript is their primary "cash cow" but I'd like to see c#, personally. I'd like to see different capabilities for adding code.

What do I think about the stability of the solution?

So far it hasn't failed us. Once in a great while it will crash, but it's just a restart of the system and it's good to go.

Buyer's Guide
VMware Aria Operations
January 2025
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What do I think about the scalability of the solution?

It seems to be as scalable as we need it to be.

How are customer service and support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We chose to move from HPE to VMware because the HPE was end-of-life. We were looking for a new product that was easier to use.

Also, it is a matter of the length of time it takes to get done what you want to do within the product. In order to get down to where I'm able to actually code script into HPEOO takes well over 10 minutes, just to get to that point. The library within our Dev environment was just massive and crawled. Whenever it would try to do callbacks, with HPEOO, it would have to go back to the server. Callbacks took forever. It was clear that the solution just did not want to work the way that we needed it to work.

What other advice do I have?

After training, it is worth the effort.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. System Engineer at a tech services company with 5,001-10,000 employees
Real User
Quick script deployment , high performance, and good support
Pros and Cons
  • "The performance for monitoring the VM is very good. Additionally, the solution is flexible."
  • "The solution could improve by having more APIs, customized alerts, and documentation."

What is our primary use case?

I use VMware vRealize Operations for troubleshooting, monitoring the storage and network.

How has it helped my organization?

VMware vRealize Operations has helped our organization by providing troubleshooting our systems.

What is most valuable?

The performance for monitoring the VM is very good. Additionally, the solution is flexible.

What needs improvement?

The solution could improve by having more APIs, customized alerts, and documentation.

In the next release, there should be better integration with microservices.

For how long have I used the solution?

I have used VMware vRealize Operations within the last 12 months.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

VMware vRealize Operations is scalable.

We have one team in my organization that uses this solution.

How are customer service and support?

The VMware support is very good. I had a great experience with them, they are the best.

Which solution did I use previously and why did I switch?

I have used Grafana and Prometheus. Each solution has its use case, you need to know what use case you have to know what solution would be best.

How was the initial setup?

I have previously worked with VMware, the installation was not difficult, I did not have any problems.

We have our partial script to repair and deploy the solution in the environments quickly.

What about the implementation team?

I did the implementation myself.

We have a three-person team that handles the maintenance of the solution.

What other advice do I have?

VMware vRealize Operations has very useful technology. We can deploy it on Amazon, but we didn't use the solution on the cloud yet.

I rate VMware vRealize Operations an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Operations
January 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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PeerSpot user
IT Systems Specialist at ALMA Observatory
Real User
Enables me to forecast solution needs in our organization so that they work throughout our five-year budget cycle
Pros and Cons
  • "The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed."
  • "There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that."

What is our primary use case?

It's typically used for our interactions with our software engineers, especially when we are configuring or assigning resources to them. It is the way we get the virtual machine to be right-sized. They usually ask for more resources than they need and with this tool I can manage the resources.

How has it helped my organization?

There was a system with a Docker cluster that was having really bad issues. A server would go down and the machine would move to another server, in this case a virtual machine, bringing down the whole cluster. Thanks to vROps I was able to closely check the resource usage to spread the load, so instead of having three servers we moved to a more stable solution using eight servers.

vROps has helped to decrease overall downtime by about 20 percent.

In addition, we work here with a five-year budget and we need to have a really good forecast to design solutions because those solutions must last for five years. It's not easy to increase the resources of a solution in the middle of this five-year cycle. So vROps helps a lot in seeing how the load is increasing over time. In that way, I can forecast for more than a two-year period and do so for five years, at least.

What is most valuable?

The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed.

It's also user-friendly. One of the things that I really like are the ready-to-use dashboards. You can get them from a dashboard marketplace where dashboards are contributed by other people. You can use them in your facility without any problem, and some of them are really useful.

The solution also provides proactive monitoring. It's good to have a baseline of how the machine is normally working. After that you can check if it has gone beyond this baseline. If something goes away from this baseline, it usually means you have a problem and you need to fix it.

What needs improvement?

There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that.

For how long have I used the solution?

I used vROps a lot about two years ago and I started with it again about two months ago. I'm the person who designed the whole VMware solution at ALMA Observatory and I support all of it and administer the VMware platform, among other things.

What do I think about the stability of the solution?

It's quite a stable solution. I have never had a problem with the solution. Every time I want to see something or check something, it's always there.

How are customer service and technical support?

I have not needed to call VMware for technical support for this solution.

Which solution did I use previously and why did I switch?

We did not have a previous solution. We only used the typical solution in vCenter for checking performance.

I wouldn't say that vROps replaced a lot of other tools but that's because there aren't too many products that are similar to vROps.

How was the initial setup?

We were already customers for vROps, but at first we were not using a lot. Then we needed to do an upgrade and it was not an easy path to follow. But in terms of the setup and configuration, it was straightforward and much better than the old versions. The last version I used was v4 and, compared to that, it was completely easy.

The deployment, even though I was doing other stuff, took one or two days.

What was our ROI?

I don't think the solution saves us money, but with it I can better say how the money is spent.

We provide services to our scientists. I can say, "I will provide you with 20 virtual machines, 20 TB of disk, bandwidth, and I know it costs X. The biggest impact is the way I can see where the resources are that we are using. That makes it worth the cost.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive.

Licensing is an issue because there are always changes, and by that I mean cost increases. And that's not only for vROps but for VMware, vSphere, and all the products that are involved.

Which other solutions did I evaluate?

I used Turbonomic a long time ago, but only as a test.

What other advice do I have?

The implementation is easy. You just need to assign resources to install all the virtual machine requirements, but the process is straightforward. My biggest advice is to check the dashboard marketplace because you can find dashboards that are useful to you too. The dashboards are produced by the community. They are free, although some of them need container packs that you need to pay for, or you may need a licensee to use some of them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer925089 - PeerSpot reviewer
Systems Engineer at a university with 10,001+ employees
Real User
More complex than it seems but it troubleshoots quickly which allows us to take care of problems right away
Pros and Cons
  • "The alerting feature would be the most valuable feature for us. It gathers more metrics. In the latest versions, there are metrics that are being exactly captured with vCenter which are a bit better. Aside for that it provides a historical analysis of metrics over time."
  • "There's a lot of stuff we want to do that we can't. I would advise someone considering this solution to take classes and get a lot of information because this solution may look simple but it's a lot harder than it seems."

What is our primary use case?

Our primary use case of this solution is to monitor the server and desktop environment. We've never had a performance issue.

How has it helped my organization?

It has helped our organization because we can keep the metrics within our ratios. In this way, if something jumps out we can be on it right away. It has also helped to reduce troubleshooting time. 

What is most valuable?

The alerting feature would be the most valuable feature for us. It gathers more metrics. In the latest versions, there are metrics that are being exactly captured with vCenter which are a bit better. Aside for that it provides a historical analysis of metrics over time. 

What needs improvement?

We did not find this solution to be intuitive and user-friendly compared to other options. We actually ended up paying for something else to use in conjunction with vRealize. 

I would like the ability to edit more stuff in the standard version. The way it is now really limits the usability, especially because the dashboards don't fit everybody. Aside for that, creating reports and views needs to be more intuitive. Right now it's too hard without having had a lot of training. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's pretty stable, we've never had any issues with it. 

How are customer service and technical support?

Their technical support is okay, it could be better. 

Which solution did I use previously and why did I switch?

The main points that we look at are the costs and ease-of-use. Ease-of-use is the main thing for us because if we can't get the data we need it's not going to be helpful to us. 

Which other solutions did I evaluate?

We looked at Foglight, vRealize, and Veeam. The main reason we chose vRealize is because it's included in our license. 

What other advice do I have?

I would rate this solution a five. There's a lot of stuff that we'd like to do that we can't. 

I would advise someone considering this solution to take classes and get a lot of information because this solution may look simple but it's a lot harder than it seems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Architect at BTC Networks
Reseller
Its trend analysis gives us insights into problems which will happen in future
Pros and Cons
  • "It removes the guess work. It gives me real data and analysis in a very user-friendly way that I can show to my management without going deep into numbers."
  • "It would be nice if it could tell me more about my hardware, if there were any updates on the network that should be deployed, if some firmware needs to be deployed on the server, etc."

What is our primary use case?

We use it to obtain an overview of what is happening in our cloud infrastructure, e.g., our utilization, trends, and how long before I need to upgrade my hardware,

How has it helped my organization?

It removes the guess work. It gives me real data and analysis in a very user-friendly way that I can show to my management without going deep into numbers. It hides all the complex numbers and visualizes them into very nice, full-looking colors and graphs. So, it makes it easy to use.

What is most valuable?

Trend analysis: It gives us insights into problems which will happen in future.

What needs improvement?

It would be nice if it could tell me more about my hardware, if there were any updates on the network that should be deployed, if some firmware needs to be deployed on the server, etc.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is excellent. It has never crashed, so I have no complaints there. It just works forever.

What do I think about the scalability of the solution?

We have a small setup. So far, I haven't tested it on a large networks. However, for our setup, which is a couple of servers, it works fine.

How are customer service and technical support?

I haven't called the support for this solution.

Which solution did I use previously and why did I switch?

I was not using a solution previously. We got a recommendation from VMware to try this product, and we loved it.

How was the initial setup?

It is very easy to set up.

What about the implementation team?

As integrators, we deployed it ourselves.

What was our ROI?

We have seen good ROI results. It has made our lives easier. We have a 100TB storage, and it gives us an overview, including databases, how the storage is being utilized, etc. It makes it very easy to find information out.

Which other solutions did I evaluate?

I haven't used a competitor's product.

Only VMware was on our list because we were already using all the other VMware solutions, like vSphere, NSX, and vCenter. Therefore, we wanted something to run on top of those products, preferably from VMware, so it could integrate in a better way.

What other advice do I have?

I'm happy with it. It does all what it promises and helps us.

We are a VMware partner and integrator, so we deploy it to a lot of our customers. We love promoting this product to all of our customers.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
PeerSpot user
Virtualization Consultant at Vantage ad technologies Ltd
Reseller
It displays on the dashboard what our support technicians can do to resolve issues
Pros and Cons
  • "Its ability to resolve an issue from within the application rather than going somewhere else to resolve it."
  • "In the beginning, I picked up an implementation that had been designed wrong from the ground up."

What is our primary use case?

We use it for proactive and reactive monitoring. 

How has it helped my organization?

I just came off a contract where capacity management was a major issue. They hadn't planned for it or made any provisions for it. So, they were looking at the operations teams to sort of do capacity management for them. This project came along, I picked it up, used vROps, and was able to say, "This is what's going on. This is what we are going to have to do. This is what we need to do to be where we want be."

What is most valuable?

Its ability to resolve an issue from within the application rather than going somewhere else to resolve it.

The dashboard is a single pane of glass for troubleshooting.

What do I think about the stability of the solution?

I've never had an issue with stability.

What do I think about the scalability of the solution?

It is very easy to scale. However, in the beginning, I picked up an implementation that had been designed wrong from the ground up.

How is customer service and technical support?

Ideally, somebody using the technical support when I found out the configuration was incorrect.

I still received a lot of help from the support agent who dealt with my case. What he couldn't do was tell me what to do to bring it back into line. However, he told me what it needed to look like, which was very well documented anyway. Though, having someone point you in the right direction can be a good thing.

How was the initial setup?

The initial setup can be complex, but it is not too complex for me. I consider it straightforward.

What about the implementation team?

We are an integrator.

What was our ROI?

We have seen huge ROI. 

It has certainly reduced troubleshooting, especially when we have less experienced support technicians than engineers looking at it. It guides them as to where to find the solution. Now, I have a lot less junior staff coming up to me asking what has gone wrong because it displays on the dashboard what they can do to resolve it.

Which other solutions did I evaluate?

In terms of integration, between this product and everything else in the VM product line, it is very easy to just pick this up as opposed to looking elsewhere.

What other advice do I have?

Use it! It makes perfect sense.

It is very intuitive and user-friendly. The solution is a lot more intuitive and user-friendly these days than it was before.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
PeerSpot user
Managing Director at Vleet GmbH
Real User
It's user friendly. You can easily add more nodes to on-premise.
Pros and Cons
  • "It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions."
  • "We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore."

What is our primary use case?

We use it to optimize and scale directory infrastructures from our customers.

How has it helped my organization?

Our customers have found the solution to be intuitive and user-friendly in the newest version. It is better than versions 5.0 and 6.0.

What is most valuable?

  • VMware Infrastructure Planner
  • VMware Capacity Planner, which provides a capacity planning overview.

What needs improvement?

We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore.

What do I think about the stability of the solution?

The stability could be better. We run into issues when the database is temporarily full.

What do I think about the scalability of the solution?

With the newest version, it's user friendly. You can add easily more nodes to on-premise. It's better than 6.0.

How is customer service and technical support?

Technical support could be better. This has been a problem with many VMware products in the last few years, the support has not been good.

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

The predictive analysis of the infrastructure helps our customers to reduce downtime and improve capacity planning. Issues are fixed faster with vROps.

Which other solutions did I evaluate?

Other competitive tools are not as good. The whole stack with VMware is a complete solution to use.

What other advice do I have?

It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
SeniorAnb1c9 - PeerSpot reviewer
Senior Analyst at a manufacturing company with 10,001+ employees
Real User
If there is an issue, I can show users exactly what's happening over time and at that moment
Pros and Cons
  • "The most valuable feature is performance monitoring. It's much easier to show problems to users. If someone comes and says, “My server is slow,” I can show them exactly what's happening with the server over time and at that exact moment as well."
  • "In vROps, I would like to have both automation and monitoring together, not two separate things you have to buy. I want them included in one package, one installation."
  • "The only problem we have is monitoring of the disk space used by the program."

What is our primary use case?

We are using vROps for checking performance and trends in the future, so we can plan our departments correctly, and make the correct calculation for new hardware, etc., for the future. The solution is performing very well for us.

How has it helped my organization?

It's much easier to show problems to users. If someone comes and says, “My server is slow,” I can show them exactly what's happening with the server over time and at that exact moment as well. It's very good.

The solution has helped to reduce time to troubleshoot issues and has definitely helped improve the quality of service to users.

What is most valuable?

Performance monitoring.

What needs improvement?

The first impression is that it is not that easy to find everything. But after two or three times, you will find everything you like.

In vROps, I would like to have both automation and monitoring together, not two separate things you have to buy. I want them included in one package, one installation.

Also, there is a good page showing what happens, the performance over time. I would like to have that in a good report, to be able to print it out or to send as a PDF to customers. The page today is very good, but I would like to be able to send this report every week to customers.

What do I think about the stability of the solution?

The stability is very good. The only problem we have is monitoring of the disk space used by the program.

What do I think about the scalability of the solution?

Scaling is easy.

How are customer service and technical support?

I have not needed to use tech support. It has run smoothly for the last three years.

Which solution did I use previously and why did I switch?

We didn't really have anything previously. The only things we had before were SCOM and the normal monitoring tool in vCenter. We needed something else that showed us everything in one picture, that showed what's happening to one server or a cluster, or whatever we needed to look at. We needed one good tool.

We went with vROps because of our good relations with VMware and good pricing.

For me, the most important criteria when selecting a vendor are that the solution is

  • easy to use
  • easy to integrate with VirtualCenter.

How was the initial setup?

The initial setup was straightforward, very easy.

What was our ROI?

We bought it because we wanted to have good monitoring. The return on investment is fewer people calling us about performance issues.

Which other solutions did I evaluate?

On our shorlist, beside vROps, were vFoglight and one other that I don't remember.

What other advice do I have?

Look for ease of use. The first program you should have is one that you find easy to use. Today, vROps is easy to use. Back in the time, the first time we looked at it, it was fairly complicated to set up; the rules, etc. But today it's very easy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.