VMware Aria Operations Reviews

Because we are implementing Workspace ONE and Identity Manager, it helps us figure out that process. To scale properly, we need to get proper measurements to know how much storage we need and how much processing we need from a retail perspective.

Better reporting functionality would help plus an automated reporting functionality, because we don't sit with the product all the time.

It's very new to us.

Stability works fine.

I have not used technical support.

It wasn't very good.

Important considerations: Support would probably be number one, then how much pertinent information is provided.

I also think it's important working with a partner. We didn't initially, but we did get involved with a partner that helped us to understand the products better.

The most valuable feature is the ability to drill down and figure out exactly where CPU and memory contention could possibly be.

It helps with troubleshooting and figuring out where an issue actually could be, which helps us pinpoint what the issue might actually be.

I would like to see some ability for automatic mitigation or scripting. If we see an issue, I’d like to have automatic remediation for it, or be able to do a one-click or one-touch to remediate some issues that we see.

Stability is good.

I have not used technical support.

We're currently using vCOPS in our VDI environment. I guess we're just showcasing both of them at the same time to figure out weaknesses and issues. vROps is doing better than vCOps, I guess, with the ability to drill down and figure out granular issues.

When selecting a vendor like VMware, my most important criteria is stability, the length of time they've been around, as well who their current customers are.

Demo it out first before you buy it.

Our primary use case is to automate redundant tasks. We're limited to two guys, so automation is beneficial. We'd eventually like an implementation of ServiceNow later down the road.

The most valuable features for us would be the automation of the redundant tasks. The implementation of ServiceNow is huge for us as we are essentially a cloud provider to the campus. It'll allow us to automate a lot of tasks that constituents need done.

I have found it to be intuitive and user-friendly. From what I've used it, it's been easy.

ServiceNow implementation is rough. 

Stability so far has been good.

Scalability is one of the reasons we really like this solution. It's very good and it scales great. 

I rated this solution an eight because it's intuitive and easy to use. The features that it'll bring us are tremendous. It's going to be like having extra people on hand. Automation is a powerful tool that we're looking to use that'll make everything a lot easier. 

The most valuable features are the alerts about the environment because that way, if we have a server that goes down, a cluster we know about, or if there's a performance issue, we'll be alerted about it.

If we have one server in a cluster that went down or if we lost a network adapter, we would be able to know.

Anything that is more helpful to vSAN performance, such as dashboards.

Stability's good, stays up and running all the time.

I haven't really needed to scale, we have small companies.

I haven't been too impressed. There seems to be a lot of running around or not hearing back.

Our VMware salesperson recommended it.

Somewhere in the middle of straightforward and complex. I remember setting it up and dashboards would have empty data, and I'd have to do Google searches to figure out how to fix it.

Most important when selecting a vendor are support and performance.

It's a great product if you can get it to work properly and function according to your needs.

We use vROps a lot to do trouble shooting, especially in terms of performance. Also, it helps to utilize our resources, because we can help if the machine is oversized or if it's undersized.

We've gone from having no insight (into the type of resources which we're using) to a lot of insight. This provides a lot of different reports as to how to keep our business running efficiently.

Possibility getting the additional features onto physical boxes in the next release.

It's stable. It doesn't crash.

We like the scalability of the product so far.

We're using another professional services group for this.

We invested in this solution because them management team asked, "Why are you spending this much money on hardware when you're not using it?"

I was involved in the initial setup. It was complex.

We have 11 different pieces of the VMR environment. We had to go through and upgrade them all getting everything done in the right order.

The product is useful and it helps, especially going into a conversation with other IT staff and management.

It's valuable because it helps us look at our performance statistics for our environment.

Where the product could improve would be the UI. They just changed the UI on it in this last version, but they could always expand on that, make it a little bit more in depth.

Very stable product, no downtime.

It's very scalable and it will meet our needs going forward.

The tech support is good. I haven't actually had to call tech support on the product as of yet.

We were previously using SolarWinds and we switched to this because it's made by VMware and it works better with VMware than our SolarWinds solution did.

It's simple to deploy, it's an appliance. You just go into your vCenter and deploy it and it's up and going pretty much. You go in and you put in your information for your vCenters, it goes out and collects the data and you're off and going.

I rate it an eight out of 10, because there's always room for improvement, but overall I'm very happy with it.

The whole feature set, to be honest. Monitoring and, for me, the performance analysis.

It helps us to create better reports of historical analysis, of performance data, and do better capacity planning.

More stable upgrades, if that's a feature. Had some problems so far. Also, more reliable failure detection and more realistic out-of-the-box simplicity.

Quite good.

Could be better, to be honest.

It was okay. I'm not always able to get to the right person. It takes a while. Once I do reach the right person they are usually knowledgeable.

I stumbled into VMware and never got out, to be honest. It's been cool technology for multiple years.

It was straightforward.

We are the partner so we implement.

Nutanix, Rubrik, Cohesity.

When choosing a vendor the most important criteria are experience, maturity and, probably, documentation.

I would advise you get training because it's not so easy to start with and not get lost in vROps. Also, have everything ready the partner tells you to have and have straight expectations about what a solution does and does not do.

• Custom dashboard
• Out-band (get alert in a text file)
• Capacity planner

• Capacity planning
• Alerts dashboard
• Get all the alerts from the external network and use ELK to show them in the production environment.

There was a collection bug and some alert bugs (didn’t show all the alerts and popped up fake alarms).

I’ve used this for four years: three years with vCOps 5.x and one year with vROps 6.x.

We have encountered stability issues. I redeployed the cluster twice.

We have not encountered any scalability issues.

Technical support is 8/10.

Installation is simple.

We checked three solutions and we chose vROps for our environment.

Read the installation guide and tech blogs.