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it_user730206 - PeerSpot reviewer
Technical Team Lead at a consultancy with 1,001-5,000 employees
Consultant
Helps to utilize our resources by evaluating machine performance, but initial setup was complex

What is most valuable?

We use vROps a lot to do trouble shooting, especially in terms of performance. Also, it helps to utilize our resources, because we can help if the machine is oversized or if it's undersized.

How has it helped my organization?

We've gone from having no insight (into the type of resources which we're using) to a lot of insight. This provides a lot of different reports as to how to keep our business running efficiently.

What needs improvement?

Possibility getting the additional features onto physical boxes in the next release.

What do I think about the stability of the solution?

It's stable. It doesn't crash.

Buyer's Guide
VMware Aria Operations
January 2025
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What do I think about the scalability of the solution?

We like the scalability of the product so far.

How are customer service and support?

We're using another professional services group for this.

Which solution did I use previously and why did I switch?

We invested in this solution because them management team asked, "Why are you spending this much money on hardware when you're not using it?"

How was the initial setup?

I was involved in the initial setup. It was complex.

We have 11 different pieces of the VMR environment. We had to go through and upgrade them all getting everything done in the right order.

What other advice do I have?

The product is useful and it helps, especially going into a conversation with other IT staff and management.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730416 - PeerSpot reviewer
CIO at a legal firm with 201-500 employees
Vendor
Helps us determine how to scale properly, though automated reporting would be a good enhancement

What is most valuable?

Because we are implementing Workspace ONE and Identity Manager, it helps us figure out that process. To scale properly, we need to get proper measurements to know how much storage we need and how much processing we need from a retail perspective.

What needs improvement?

Better reporting functionality would help plus an automated reporting functionality, because we don't sit with the product all the time.

For how long have I used the solution?

It's very new to us.

What do I think about the stability of the solution?

Stability works fine.

How is customer service and technical support?

I have not used technical support.

How was the initial setup?

It wasn't very good.

What other advice do I have?

Important considerations: Support would probably be number one, then how much pertinent information is provided.

I also think it's important working with a partner. We didn't initially, but we did get involved with a partner that helped us to understand the products better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Operations
January 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
it_user509097 - PeerSpot reviewer
Enterprise Desktop Engineer at Christian Broadcasting Network
Vendor
I can drill down and figure out exactly where CPU and memory contention might be.

What is most valuable?

The most valuable feature is the ability to drill down and figure out exactly where CPU and memory contention could possibly be.

How has it helped my organization?

It helps with troubleshooting and figuring out where an issue actually could be, which helps us pinpoint what the issue might actually be.

What needs improvement?

I would like to see some ability for automatic mitigation or scripting. If we see an issue, I’d like to have automatic remediation for it, or be able to do a one-click or one-touch to remediate some issues that we see.

What do I think about the stability of the solution?

Stability is good.

How are customer service and technical support?

I have not used technical support.

Which solution did I use previously and why did I switch?

We're currently using vCOPS in our VDI environment. I guess we're just showcasing both of them at the same time to figure out weaknesses and issues. vROps is doing better than vCOps, I guess, with the ability to drill down and figure out granular issues.

When selecting a vendor like VMware, my most important criteria is stability, the length of time they've been around, as well who their current customers are.

What other advice do I have?

Demo it out first before you buy it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemsA9de7 - PeerSpot reviewer
Systems Administrator at a healthcare company with 10,001+ employees
Real User
Alerts about our environment are key for us though a focus on vSAN performance, dashboards, would help

What is most valuable?

The most valuable features are the alerts about the environment because that way, if we have a server that goes down, a cluster we know about, or if there's a performance issue, we'll be alerted about it.

How has it helped my organization?

If we have one server in a cluster that went down or if we lost a network adapter, we would be able to know.

What needs improvement?

Anything that is more helpful to vSAN performance, such as dashboards.

What do I think about the stability of the solution?

Stability's good, stays up and running all the time.

What do I think about the scalability of the solution?

I haven't really needed to scale, we have small companies.

How are customer service and technical support?

I haven't been too impressed. There seems to be a lot of running around or not hearing back.

Which solution did I use previously and why did I switch?

Our VMware salesperson recommended it.

How was the initial setup?

Somewhere in the middle of straightforward and complex. I remember setting it up and dashboards would have empty data, and I'd have to do Google searches to figure out how to fix it.

What other advice do I have?

Most important when selecting a vendor are support and performance.

It's a great product if you can get it to work properly and function according to your needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730212 - PeerSpot reviewer
VMware Administrator at a tech company with 10,001+ employees
Real User
Reclaimable Capacity feature helps us find over-provisioned VMs and reclaim that capacity

What is most valuable?

The reclaimable capacity feature. It makes it easy to go and find over-provisioned VMs and then reclaim that capacity for use in other areas.

How has it helped my organization?

We get better use out of our hosts.

What needs improvement?

I can't think of any, really. We've run into a some small issues with our storage, but I don't believe it's because of the storage. It's because of some issues we have in a couple of our datacenters.

What do I think about the scalability of the solution?

Seems okay. Just stand up data collectors or remote data collectors as you need them.

How are customer service and technical support?

I have not contacted technical support but I do have a VM team contact. They're knowledgeable and would be able to answer my questions, for sure.

Which solution did I use previously and why did I switch?

Well, we ran into an issue with the version we were running, and we found that that issue had been resolved in the newest revision. We found out through our EMC partner which is on the project.

How was the initial setup?

I installed it. It was fairly easy. We just upgraded and the user interface is much better.

What about the implementation team?

We have a team that is contracted to work on our project.

Which other solutions did I evaluate?

Dell, EMC.

What other advice do I have?

In our case, all our hardware is Dell, our storage is EMC and our software is VMware, so it's a one point of contact for all of our support.

Definitely take a look at Operations Manager. It seems to fit really well within the environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user540309 - PeerSpot reviewer
VMware Technical Consultant at a tech vendor with 10,001+ employees
Vendor
Includes a custom dashboard and capacity planner. There was a collection bug and some alert bugs.

What is most valuable?

  • Custom dashboard
  • Out-band (get alert in a text file)
  • Capacity planner

How has it helped my organization?

  • Capacity planning
  • Alerts dashboard
  • Get all the alerts from the external network and use ELK to show them in the production environment.

What needs improvement?

There was a collection bug and some alert bugs (didn’t show all the alerts and popped up fake alarms).

For how long have I used the solution?

I’ve used this for four years: three years with vCOps 5.x and one year with vROps 6.x.

What do I think about the stability of the solution?

We have encountered stability issues. I redeployed the cluster twice.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How is customer service and technical support?

Technical support is 8/10.

How was the initial setup?

Installation is simple.

Which other solutions did I evaluate?

We checked three solutions and we chose vROps for our environment.

What other advice do I have?

Read the installation guide and tech blogs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1944615 - PeerSpot reviewer
Infrastructure architect at a tech services company with 501-1,000 employees
Real User
Easy to set up with great integration
Pros and Cons
  • "vROps' best feature is the easy integration with the environment."
  • "In the next release, vROps should add integration with Apache OpenStack."

What is our primary use case?

I mainly use vROps for dashboards in our main IT screens to monitor the environment and track information.

What is most valuable?

vROps' best feature is the easy integration with the environment.

What needs improvement?

In the next release, vROps should add integration with Apache OpenStack.

For how long have I used the solution?

I've been using vROps for three to four years.

What do I think about the stability of the solution?

vROps is pretty stable.

How are customer service and support?

vROps' technical support is pretty good.

How was the initial setup?

vROps is easy to set up, deploy, and start using, with no need to spend time doing custom things.

What about the implementation team?

I used an in-house team.

What other advice do I have?

I completely recommend vROps to other users as it will make their lives much easier, and I would rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730368 - PeerSpot reviewer
Consultant
Vendor
Monitoring and performance analysis are among its strengths although more stable upgrades would be an improvement

What is most valuable?

The whole feature set, to be honest. Monitoring and, for me, the performance analysis.

How has it helped my organization?

It helps us to create better reports of historical analysis, of performance data, and do better capacity planning.

What needs improvement?

More stable upgrades, if that's a feature. Had some problems so far. Also, more reliable failure detection and more realistic out-of-the-box simplicity.

What do I think about the stability of the solution?

Quite good.

What do I think about the scalability of the solution?

Could be better, to be honest.

How are customer service and technical support?

It was okay. I'm not always able to get to the right person. It takes a while. Once I do reach the right person they are usually knowledgeable.

Which solution did I use previously and why did I switch?

I stumbled into VMware and never got out, to be honest. It's been cool technology for multiple years.

How was the initial setup?

It was straightforward.

What about the implementation team?

We are the partner so we implement.

Which other solutions did I evaluate?

Nutanix, Rubrik, Cohesity.

What other advice do I have?

When choosing a vendor the most important criteria are experience, maturity and, probably, documentation.

I would advise you get training because it's not so easy to start with and not get lost in vROps. Also, have everything ready the partner tells you to have and have straight expectations about what a solution does and does not do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.