The most valuable features are the custom dashboard, the management pack, reports, and policy.
Systems Engineer - VMware at a comms service provider with 1,001-5,000 employees
The custom dashboard, the management pack, reports, and policy are valuable.
What is most valuable?
How has it helped my organization?
vROps propose some scheduled reports on the resource consumption for each VM.
What needs improvement?
The policy and some few metrics are not very clear. More explanations would be great.
For how long have I used the solution?
I have been using this product for 2 years.
Buyer's Guide
VMware Aria Operations
January 2025
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Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
I haven’t had any issues with stability.
What do I think about the scalability of the solution?
I haven’t had any issues with scalability.
How are customer service and support?
Technical support was excellent.
Which solution did I use previously and why did I switch?
We used vCOPS, but vROps is the new version of vCOPS. vROPS has more scalability and more features.
How was the initial setup?
The initial setup was very simple. Tuning it is harder.
What's my experience with pricing, setup cost, and licensing?
It’s better to buy vROps as part of the vRealize Suite package or vCloud Suite.
Which other solutions did I evaluate?
We evaluated VMTurbo and Foglight.
What other advice do I have?
The design is very important for flows and rules. It is better if you have good vSphere skills.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Consultant with 51-200 employees
It’s very simple to deploy but has some problems with scalability
What is most valuable?
Real time analytics and reporting plus integration with Log Insight and vRealize Configuration Manager.
How has it helped my organization?
I’m a consultant who delivers this product as well as numerous other VMware products. For the organizations I have deployed it for, and on projects where it has been deployed, it has certainly aided in operating expenditure, better management and reporting of current and future metrics and values.
What needs improvement?
The solution is growing and starting to have more custom dashboards into existing reporting systems which will make it fit better into organisations who have existing solutions that they need to integrate with in an interim manner or permanently.
For how long have I used the solution?
Three years.
What was my experience with deployment of the solution?
No, it’s an OVA and is now only one machine so it’s very simple to deploy.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
Only on a very large scale and this is continually being expanded with new releases of vRealize Operations.
How are customer service and technical support?
Customer Service:
Hard to say I am normally part of that customer service.
Technical Support:If someone needed to contact VMware Global support which I have done on behalf of clients before I can say they are very capable.
Which solution did I use previously and why did I switch?
Some customers use SCOM as this monitors the OS's on the VMs being monitored by vRealize Operations.
How was the initial setup?
Straightforward, as stated before it is one appliance you deploy.
What about the implementation team?
I am normally doing this as either my current company Xtravirt or as VMware PSO.
What was our ROI?
Customers normally save on operating expenses due to monitoring and future planning being made easier as well as savings due to reporting of wasted resources that they can claim back or at least plan better in the future for deployments.
Which other solutions did I evaluate?
I’m not an end user but customers normally evaluate others like SCOM.
What other advice do I have?
Do it as it’s a brilliant product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Aria Operations
January 2025
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Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
Technical Consultant at a retailer with 10,001+ employees
We were able to downsize workloads and our hardware
What is most valuable?
Capacity management.
How has it helped my organization?
We were able to downsize workloads and our hardware.
What do I think about the stability of the solution?
It really helps with stability. Overall, it is a stable product.
What do I think about the scalability of the solution?
It's been great, but we have a small department.
How is customer service and technical support?
Very good.
How was the initial setup?
It was very easy. They installed it using the vROps Wizard.
What other advice do I have?
I think it's a good product.
Most important criteria when selecting a new vendor:
- Overall support for the product
- Response to support tickets
- Product features
- New feature roll-outs
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Server Support at a consumer goods company with 10,001+ employees
Rightsizing of VMs is a key feature that helps reduce expenses
What is most valuable?
Doing the rightsizing of the VMs themselves, telling me whether to add more memory or take away some.
How has it helped my organization?
Rightsizing reduces expenses.
What needs improvement?
In terms of rightsizing the VMs, I'd like to actually see vROps do that for me but currently it doesn't. I'd like to be able to schedule it for a certain time and date.
What do I think about the stability of the solution?
Seems to be pretty stable.
What do I think about the scalability of the solution?
We haven't had any issues with it.
How are customer service and technical support?
I've used technical support, and it's great.
Which solution did I use previously and why did I switch?
We weren't previously using anything else. We went with vROps after our TAM and our SE suggested it would be good for our environment.
How was the initial setup?
I was not involved in it.
Which other solutions did I evaluate?
No.
What other advice do I have?
When considering vendors, the most important issue is support.
Also, be patient. It collects a lot of information
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administrator
The capacity planning helps us see down the road, but we lacked documentation at deployment which affected usage
What is most valuable?
The capacity planning: Purchasing hardware takes a long time for us. This way you can get where you're actually going to be at six months down the road.
How has it helped my organization?
We are on an older version. It hasn't improved any mission critical systems.
What needs improvement?
Lack of documentation.
What was my experience with deployment of the solution?
I wish the documentation was better for the solution. When we first deployed it, there were very few resources online. That's why we don't use it that much.
What do I think about the stability of the solution?
It's fine. It's stable.
How are customer service and technical support?
We have a contact, but we have never used him/her.
Which solution did I use previously and why did I switch?
We weren't using a different solution.
How was the initial setup?
It was easy to set up.
What other advice do I have?
Use the community. I find it helpful.
I would tell others to avoid version 6.0.2 and go for 6.6. It seems a lot nicer.
Most important criteria when selecting a vendor: reputation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator
Gives us more details which we can't get on the dashboard, but the alerts are somewhat hard to manage
What is most valuable?
- Alerts
- The insight as to what is going on in the environment.
If there is something wrong with a particular VM, we can see what's going on. It alerts on disk space, memory, etc. to what is going on. Then we also use it for our Horizon View environment. It gives us more details which we can't get on the dashboard from the canned Horizon View Administration consult.
How has it helped my organization?
It's mostly from the administrative side for us. It has helped us stay on top of issues in our environment, less downtime, etc.
What needs improvement?
It is somewhat hard to manage the alerts. Granted, that is probably training on my side. But I would like to actually do more custom alerts for our environment. I know you can do it. It is just hard to intuitively figure it out. You've got to dig into it. It would be nice for VMware to simplify it.
For how long have I used the solution?
Last six to 12 months.
What do I think about the stability of the solution?
I haven't had any issues with it.
What do I think about the scalability of the solution?
It's been fine.
How is customer service and technical support?
We haven't used it.
How was the initial setup?
I was not involved with the initial setup for this organization, but I have set it up in other organizations.
It is really easy to set up. You just deploy the OVA, and it's done. Give them an IP address, point it at your environment, and you're good.
What other advice do I have?
I really like the new version. Better interface.
If you are looking at the solution, I say, "Go for it." It has been good for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Leads System Administrator
Provides insight into our environment and allows us to more easily rightsize virtual machines
What is most valuable?
The most valuable features would be the insight into our operating environment. It lets us see what's going on with our virtual infrastructure, with our virtual machines, with our hardware, with everything.
How has it helped my organization?
It makes it easier to manage. It streamlines our operations. We don't have to go digging around a dozen different places to find out performance statistics or performance information. It allows us to more easily rightsize virtual machines.
What do I think about the stability of the solution?
It never goes down.
What do I think about the scalability of the solution?
Easily scalable.
How are customer service and technical support?
I haven't used technical support for this solution. I do have a contact within the dealer who is knowledgeable. We just haven't had any issues with it.
Which solution did I use previously and why did I switch?
No, we didn't really have one beforehand. We just needed performance statistics, to quantify how our VMs are operating, and vROps is a logical solution for that.
How was the initial setup?
It was easy. It was simple. It took an hour to install one of our virtual machines, tied into our vCenter server, and that's it. It's a straightforward product. It's really easy to use.
We upgraded and that was really easy, too. Just a couple of clicks and it goes through.
Which other solutions did I evaluate?
There weren't any. There's nobody else that can do what it does.
What other advice do I have?
In terms of criteria when selecting a vendor the important criteria are cost, reliability, and reputation. They're the top three. Perhaps community feedback plays a role as well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator with 1,001-5,000 employees
Improves ability to provision and acquire hardware, though could use more data for their Blast Extreme protocol
What is most valuable?
For vRealize Operations, we use it a lot for capacity planning and our VDI environment.
How has it helped my organization?
It improves our ability to provision and acquire hardware when we run out of capacity for our VDI environment.
What needs improvement?
More data, at least in the VMware, for their Blast Extreme protocol that they use now.
What do I think about the stability of the solution?
Stability of vROps is good. We have no issues with it.
What do I think about the scalability of the solution?
We haven't had a problem with scalability for vROps. No issues.
How are customer service and technical support?
We haven't used technical support.
Which solution did I use previously and why did I switch?
We weren't using something previously.
We needed the feature set that vRealize Operations had. It was already included in the horizon licensing that we purchased.
How was the initial setup?
I was involved in the initial setup. Part of the initial purchase was to have VMware come on site to help install vRealize. An in-house team was sent too.
Which other solutions did I evaluate?
Just VMware.
What other advice do I have?
Have VMware come onsite to help with the install and knowledge transfer. Also, make sure to research all the different features to use with vRealize Operations.
Most important criteria when selecting a vendor: Ease of use in the product you are looking to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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