Our primary use case of this solution is to gather analytics. We don't use it very often but it's working and collecting data.
Director of Infrastructure Operations at a sports company with 11-50 employees
Enables us to gather analytics and has reduced troubleshooting time
Pros and Cons
- "I would rate this solution a seven. We don't use it enough for me to give it a ten. There's a lot of value to it but we don't fully exercise it. It's a great product depending on what everyone's needs are."
What is our primary use case?
How has it helped my organization?
It has helped my organization by running analytics on use cases, performance, and by running clusters. It has also helped reduce the time it takes to troubleshoot issues for the VDIs.
What is most valuable?
I find this solution to be intuitive and user-friendly, for the most part. It's the type of thing where if you don't use it, you lose it.
For how long have I used the solution?
One to three years.
Buyer's Guide
VMware Aria Operations
November 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have found this solution to be stable. We have never had any downtime.
What do I think about the scalability of the solution?
I've never had an issue with scalability.
How are customer service and support?
We've had to use their technical support and we've found them to be great.
What other advice do I have?
I would rate this solution a seven. We don't use it enough for me to give it a ten. There's a lot of value to it but we don't fully exercise it. It's a great product depending on what everyone's needs are.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Systems Engineer at a tech services company with 501-1,000 employees
We implemented a solution in software that we were unable to achieve using the physical devices.
What is most valuable?
What's valuable to us is that we can create virtual routers and NICs. We setup multiple vROps for virtual routers within our Ericson cluster, as well as multiple NICs. Also, scalability is very good and deployment was relatively easy using templates.
Additionally, deploying vROps allowed us to implement a solution in software that we were unable to achieve using the physical devices.
It was also an advantage that we could stay with one platform and one vendor.
How has it helped my organization?
We really benefited by using templates, which made deployment much quicker.
What needs improvement?
Integration with OpenStack would be a very useful improvement.
What do I think about the stability of the solution?
We did not encounter any issues with stability.
What do I think about the scalability of the solution?
vROps can scale quickly and easily. We have around 20-30 hosts running really large applications.
How is customer service and technical support?
We used technical support quite a lot. They worked hard to find solutions to our problems and helped us with product updates. But, I think they need to improve.
Which other solutions did I evaluate?
We were using VMware for a long time, so we just continued with their products.
What other advice do I have?
If you scale out the environment and want to use vROps, this is a tool you should look at.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Aria Operations
November 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Network Engineer 4 at a healthcare company with 501-1,000 employees
It allows us to determine trends to assess and resolve system issues and provides us with trouble-free monitoring capabilities.
Valuable Features
I like the reporting capabilities.
Improvements to My Organization
Being able to figure out trends, i.e. somebody reports issues and uses vROps to figure what’s going on.
Room for Improvement
There's none that I can think of, but I don't think I've used it enough to offer an opinion.
Stability Issues
From a monitoring perspective, it's stable, and seems to always run.
Scalability Issues
I expect it to scale, being a VMware product. They seem to be good at that. I haven’t run into products that have limited scalability.
Customer Service and Technical Support
I've not had to use it.
Initial Setup
I wasn't involved in the setup.
Other Advice
It's solid and gives us the info we need, and are looking for. Learn about it before you implement it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
Helps us troubleshoot CPU and memory issues, to be proactive before an outage occurs
Pros and Cons
- "I can go back a little bit, a week or a month, look at the history, to troubleshoot."
What is our primary use case?
We use it to monitor performance.
How has it helped my organization?
It's been helpful in troubleshooting certain CPU and memory issues. In terms of uptime, it helps us to keep a better eye on our infrastructure, to be proactive before an outage occurs.
What is most valuable?
I can go back a little bit, a week or a month, look at the history to troubleshoot.
It's also intuitive and user-friendly.
What needs improvement?
It's pretty user-friendly, but it could always be better as far as the interface goes, clicking around, and having to go back to different screens. The navigation could be better.
What do I think about the stability of the solution?
The stability has been pretty good.
How are customer service and technical support?
I have not had to use the technical support.
Which solution did I use previously and why did I switch?
We used SCOM, Microsoft's Operations Manager, and we still use it in a supplemental way. vROps is a little easier to use, it's easier to get the information.
What other advice do I have?
Figure out what you need, what your requirements are, and see if the product meets that.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Virtualization Engineer at Probity
Provides a single pane of glass for metrics and helps us troubleshoot issues more quickly
What is most valuable?
Single pane of glass for metrics. This helps us see if we have issues with network storage, compute.
How has it helped my organization?
It's enabled us to more quickly troubleshoot end user problems.
What needs improvement?
Being able to take and work off activity between it and other products.
What do I think about the stability of the solution?
Being an all-inclusive appliance, it's been very stable for us.
What do I think about the scalability of the solution?
We haven't had to scale.
How are customer service and technical support?
I haven't used it for vROps.
Which solution did I use previously and why did I switch?
We've spent far too much time troubleshooting datacenter issues and once we implemented vROps we were able to save a lot of time.
How was the initial setup?
I was involved and it was very straightforward.
Which other solutions did I evaluate?
No.
What other advice do I have?
Looking for vendors, the most important thing to consider is their support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administrator
The capacity planning helps us see down the road, but we lacked documentation at deployment which affected usage
What is most valuable?
The capacity planning: Purchasing hardware takes a long time for us. This way you can get where you're actually going to be at six months down the road.
How has it helped my organization?
We are on an older version. It hasn't improved any mission critical systems.
What needs improvement?
Lack of documentation.
What was my experience with deployment of the solution?
I wish the documentation was better for the solution. When we first deployed it, there were very few resources online. That's why we don't use it that much.
What do I think about the stability of the solution?
It's fine. It's stable.
How are customer service and technical support?
We have a contact, but we have never used him/her.
Which solution did I use previously and why did I switch?
We weren't using a different solution.
How was the initial setup?
It was easy to set up.
What other advice do I have?
Use the community. I find it helpful.
I would tell others to avoid version 6.0.2 and go for 6.6. It seems a lot nicer.
Most important criteria when selecting a vendor: reputation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Analyst
Easy to use interface when you login, but installation was not straightforward
What is most valuable?
The blueprint catalog. It's easy to use the interface when you login.
How has it helped my organization?
For doing automation.
What needs improvement?
I would like to see the UI improved.
For the next release, I would like to see:
- Easier setup
- Easy installation
- Easier configuration.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
We had a central cloud platform and also the old vCenter cloud.
We moved to vROps because of the technology trend. Everybody was going to private cloud and public cloud. We wanted to have a private cloud and public cloud that we could hook with a public cloud.
How was the initial setup?
I was involved in the initial setup. It wasn't straightforward. They need to make it more user-friendly.
Which other solutions did I evaluate?
Citrix.
What other advice do I have?
Most important criteria when selecting a vendor: initial cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Analyst with 201-500 employees
The most valuable features are recommendations on CPU memory and utilization
What is most valuable?
- Recommendations on CPU memory
- Utilization
How has it helped my organization?
It helps us to stay on top of recent risk allocation based on a recommendation from what we're reviewing.
What do I think about the stability of the solution?
It's pretty stable.
What do I think about the scalability of the solution?
We haven't scaled it out, but it seems pretty scalable.
How is customer service and technical support?
We haven't used it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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