VMware Aria Operations Reviews

• Performance bottlenecks and the entire IT infrastructure, on the storage side and the virtualization side. That helps us out a lot.

We are partners of a lot of vendors out there. We also do management services. That helps a lot of our end customers resolve any of their bottlenecks on the storage side or virtualization side or the VM specifically. So that helps us out.

At my previous job, not at this location, vROps helped avoid outages and shorten outage times. It clearly projected what the growth pattern looks like on a specific data store. So it really helped us. If we didn't have that report from vROps, the data store would have probably filled up and would probably have gone down; that would have been a lot more impactful. Luckily, vROps did trigger that alert for us. Then, we were able to act on it. It helped us out in avoiding a big outage, I would say.

It does a really good job of capacity management, as well, because we have automatic reports that we trigger every week. We compare it with the previous week. It does a good job of capturing the capacity management metrics.

The performance management features have also helped. We have taken the recommendations from vROps. We have seen performance go up. Definitely, it helped.

I've heard certain improvement ideas from certain customers. There are certain issues with capturing the information on vSphere application metrics. vROps doesn't clearly capture those metrics. That is what I heard. I still have to play with it. I've not gotten a chance to play with that piece of it, but I've heard from customers about it. If at all, if they could improve that on vROps side, that would be helpful.

It's perfectly stable.

It's scalable. We have done a lot of upgrades and we didn't have any issues moving them around onto a different server as well; no issues.

We have used a lot of technical support for vROps. We have had a lot of custom-built tabs for our vROps environment. Technical support was awesome. We are business critical customers. We are on the BCS support. It's awesome.

Initial setup was pretty straightforward. It wasn't a big deal. Just getting it installed, pointing vCenter to it and then monitoring and capturing all the information. It was pretty straightforward. It didn't take us that long.

We have an ELA with VMware, and vROps is part of the ELA.

We were not looking at other vendors to provide a similar solution.

VMware is one of our big partners. That's the reason we go with them.

Just go get it.

I've been using it for a long time. I know the ins and outs about it. I've been happy with it because there's no other solution which can really do end-to-end, that kind of stuff. That's the reason I'm in. This is the only product that's out there that can really do end-to-end monitoring, management, and at the same time, capacity management. That's the simple reason for my perfect rating.

Our primary use case is to automate redundant tasks. We're limited to two guys, so automation is beneficial. We'd eventually like an implementation of ServiceNow later down the road.

The most valuable features for us would be the automation of the redundant tasks. The implementation of ServiceNow is huge for us as we are essentially a cloud provider to the campus. It'll allow us to automate a lot of tasks that constituents need done.

I have found it to be intuitive and user-friendly. From what I've used it, it's been easy.

ServiceNow implementation is rough. 

Stability so far has been good.

Scalability is one of the reasons we really like this solution. It's very good and it scales great. 

I rated this solution an eight because it's intuitive and easy to use. The features that it'll bring us are tremendous. It's going to be like having extra people on hand. Automation is a powerful tool that we're looking to use that'll make everything a lot easier. 

The predictive analytics and reporting.

It's been able to reduce our over-provisioning, help with ease of reporting, and billing.

Extendable API, for programming.

Had zero problems with stability.

Easy, very easy.

Very good. I've had no problems with support.

No.

It was intermediate. You had to understand exactly what you were deploying, so you could actually click all the right buttons.

Looking at vendor selection, you want reputability, and make sure that they have a good background and history of support.

The most important areas to research before making your decision are price and scalability of the solution.

This is the whole package, it has everything that you need.

I like the reporting capabilities.

Being able to figure out trends, i.e. somebody reports issues and uses vROps to figure what’s going on.

There's none that I can think of, but I don't think I've used it enough to offer an opinion.

From a monitoring perspective, it's stable, and seems to always run.

I expect it to scale, being a VMware product. They seem to be good at that. I haven’t run into products that have limited scalability.

I've not had to use it.

I wasn't involved in the setup.

It's solid and gives us the info we need, and are looking for. Learn about it before you implement it.

It's valuable because it helps us look at our performance statistics for our environment.

Where the product could improve would be the UI. They just changed the UI on it in this last version, but they could always expand on that, make it a little bit more in depth.

Very stable product, no downtime.

It's very scalable and it will meet our needs going forward.

The tech support is good. I haven't actually had to call tech support on the product as of yet.

We were previously using SolarWinds and we switched to this because it's made by VMware and it works better with VMware than our SolarWinds solution did.

It's simple to deploy, it's an appliance. You just go into your vCenter and deploy it and it's up and going pretty much. You go in and you put in your information for your vCenters, it goes out and collects the data and you're off and going.

I rate it an eight out of 10, because there's always room for improvement, but overall I'm very happy with it.

Single pane of glass for metrics. This helps us see if we have issues with network storage, compute.

It's enabled us to more quickly troubleshoot end user problems.

Being able to take and work off activity between it and other products.

Being an all-inclusive appliance, it's been very stable for us.

We haven't had to scale.

I haven't used it for vROps.

We've spent far too much time troubleshooting datacenter issues and once we implemented vROps we were able to save a lot of time.

I was involved and it was very straightforward.

No.

Looking for vendors, the most important thing to consider is their support.

The blueprint catalog. It's easy to use the interface when you login.

For doing automation.

I would like to see the UI improved.

For the next release, I would like to see:

• Easier setup
• Easy installation
• Easier configuration.

The stability is good.

The scalability is good.

The technical support is good.

We had a central cloud platform and also the old vCenter cloud.

We moved to vROps because of the technology trend. Everybody was going to private cloud and public cloud. We wanted to have a private cloud and public cloud that we could hook with a public cloud.

I was involved in the initial setup. It wasn't straightforward. They need to make it more user-friendly.

Citrix.

Most important criteria when selecting a vendor: initial cost.

• Recommendations on CPU memory
• Utilization

It helps us to stay on top of recent risk allocation based on a recommendation from what we're reviewing.

It's pretty stable.

We haven't scaled it out, but it seems pretty scalable.

We haven't used it.