We are partners of a lot of vendors out there. We also do management services. That helps a lot of our end customers resolve any of their bottlenecks on the storage side or virtualization side or the VM specifically. So that helps us out.
At my previous job, not at this location, vROps helped avoid outages and shorten outage times. It clearly projected what the growth pattern looks like on a specific data store. So it really helped us. If we didn't have that report from vROps, the data store would have probably filled up and would probably have gone down; that would have been a lot more impactful. Luckily, vROps did trigger that alert for us. Then, we were able to act on it. It helped us out in avoiding a big outage, I would say.
It does a really good job of capacity management, as well, because we have automatic reports that we trigger every week. We compare it with the previous week. It does a good job of capturing the capacity management metrics.
The performance management features have also helped. We have taken the recommendations from vROps. We have seen performance go up. Definitely, it helped.
I've heard certain improvement ideas from certain customers. There are certain issues with capturing the information on vSphere application metrics. vROps doesn't clearly capture those metrics. That is what I heard. I still have to play with it. I've not gotten a chance to play with that piece of it, but I've heard from customers about it. If at all, if they could improve that on vROps side, that would be helpful.
It's scalable. We have done a lot of upgrades and we didn't have any issues moving them around onto a different server as well; no issues.
We have used a lot of technical support for vROps. We have had a lot of custom-built tabs for our vROps environment. Technical support was awesome. We are business critical customers. We are on the BCS support. It's awesome.
Initial setup was pretty straightforward. It wasn't a big deal. Just getting it installed, pointing vCenter to it and then monitoring and capturing all the information. It was pretty straightforward. It didn't take us that long.
We have an ELA with VMware, and vROps is part of the ELA.
We were not looking at other vendors to provide a similar solution.
VMware is one of our big partners. That's the reason we go with them.
Just go get it.
I've been using it for a long time. I know the ins and outs about it. I've been happy with it because there's no other solution which can really do end-to-end, that kind of stuff. That's the reason I'm in. This is the only product that's out there that can really do end-to-end monitoring, management, and at the same time, capacity management. That's the simple reason for my perfect rating.
