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it_user730359 - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees
MSP
Implementation is straightforward, especially if you utilize best practice guides

What is most valuable?

Being able to get detailed analysis on different applications.

How has it helped my organization?

We are able to do additional detailed reports for our customers, in terms of certain spikes in the environment, different loads, etc.

What needs improvement?

Possibly additional automation.

What do I think about the stability of the solution?

It's pretty good. 

Buyer's Guide
VMware Aria Operations
October 2024
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What do I think about the scalability of the solution?

It's good.

Which solution did I use previously and why did I switch?

We weren't using anything previously, but we're always looking at new technology, just to see if it might benefit the customer.

How was the initial setup?

I was involved in the initial setup. It was straightforward.

Before implementation, review best practice guides. There are a lot of them out there. It will make the process easier.

Which other solutions did I evaluate?

Hyper-V and Acropolis.

We went with VMware's vROps because the customer selected it.

What other advice do I have?

I would definitely recommend this solution.

Most important criteria when selecting a vendor: simplicity, functionality, but mainly simplicity. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730137 - PeerSpot reviewer
Senior Systems Admin at a comms service provider with 1,001-5,000 employees
Vendor
We can see real-time weekly updates and get microscopic histroical data.

What is most valuable?

The most valuable feature must be positive planning and the way you can see real-time weekly updates, these are the plus points of this solution. If there is any kind of business constraint going on and the users of the stakeholders are asking for updates such as why it is down, or why is the CPU percentage low or can we have a historical trend., then all of this information you can easily get from the solution. So, we mainly use this solution for getting this data and putting it on paper, such as what is the particular time that something happened or this time the server went down, etc. Hence, it can give you a brief idea of the microscopic data.

What needs improvement?

There is scope to improve the computing aspect.

What do I think about the stability of the solution?

It is one of the best stable solutions out there. I have used vCOps prior to vROps so I cannot judge as to how the stability was before and how it is now.

How is customer service and technical support?

We have Platinum Support so everything is in place, i.e., not only for vROps but for all the solutions that they provide, so their technical support is the best. The team is knowledgeable.

How was the initial setup?

An engineer came to us from their end to help us to install and deploy the solution for us; it was a piece of cake for us.

What other advice do I have?

I will definitely recommend vROps to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Operations
October 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user509175 - PeerSpot reviewer
Virtualization Engineer at a religious institution with 1,001-5,000 employees
Vendor
I can have one pane with everything that I want to see and not have to drill down every time.

What is most valuable?

The most valuable feature is being able to drill down and look at the health of my VMs when we're having issues with them. Lately, it's been our CPU ready time problems; getting ready times and CPU demand.

The dashboards are nice, because I can have one pane and have everything that I want to see and not have to drill into new things every time.

How has it helped my organization?

It has improved how my organization functions. It's not easy to do, but they are nice to have. It is fairly complex to get specific data in a dashboard.

What needs improvement?

Easier-to-create dashboards would be nice. Right now, it is complex because you have to know exactly the piece of data you're looking for. When you're looking through all the different levels, if you don't know exactly what you're looking for, then it takes a lot of time and research to get that data.

What do I think about the stability of the solution?

The upgrade process has been painful in the past.

What do I think about the scalability of the solution?

With about 7,000 VMs, I have not encountered any scalability issues thus far.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Get some training. Get trained on it and make sure that you build it out correctly in the beginning. Size it correctly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user509064 - PeerSpot reviewer
Infrastructure Manager at Quattro
Consultant
It helps us recover undersized infrastructure.

Valuable Features

For me, the most valuable feature is the efficiency area because vROps helps us to recover undersized infrastructure.

The other feature we use is the management packs for our storage, for our SQL servers. Even though it is very slow with the SQL servers, it works fine.

Improvements to My Organization

My company is small; we have around 600 VMs. Before vROps, we had a lot of problems with performance. The full vROps reports showed me which VMs were overstressed. We don't have customized reports, yet.

The capacity management has saved us more than 30% on storage. We are trying to be an efficient data center. After vROps, we work better.

Room for Improvement

Make it easier to get customized reports; right now, it's very difficult.

I’d also like to see more integration with the storage servers we have.

Stability Issues

Stability is better in this version than it was with vCOPS, which we came from.

Scalability Issues

We have only one vROps. We don't have a cluster. We know about the cluster, but we don't need it yet.

Customer Service and Technical Support

We have used their support page. They’re knowledgeable.

Initial Setup

Initial setup was pretty easy. It took couple of hours.

Other Solutions Considered

Before we chose vROps, we also looked at EMC. All of our infrastructure is based on EMC and their servers. We liked the integration between vROPs, Dell, and EMC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AmmarRasheed - PeerSpot reviewer
Principal Consultant at Systems Limited
Real User
Top 10
Beneficial reports, effective monitoring, and good support
Pros and Cons
  • "I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features."
  • "VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."

What is our primary use case?

We use VMware vRealize Operations (vROps) for IT administrators to monitor our environment.

What is most valuable?

I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features.

What needs improvement?

VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.

For how long have I used the solution?

I have been using VMware vRealize Operations (vROps) for approximately four years.

What do I think about the stability of the solution?

After three years of using the solution is started to have some operational issues. I was using version 6.5 or 6.7 and we had to restart the solution for it to function well. I believe the new version has fixed the issues we were facing.

What do I think about the scalability of the solution?

The scalability of VMware vRealize Operations (vROps) is limited. It should be open to any platform and handle hybrid deployments. For example, on-premise and cloud at the same time.

How are customer service and support?

The technical support has been good in our experience.

How was the initial setup?

The installation is a medium level of difficulty.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting. It is very useful.

I rate VMware vRealize Operations (vROps) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Solutionc8c3 - PeerSpot reviewer
Solution Engineer with 5,001-10,000 employees
Real User
The real-time notifications are the most valuable feature
Pros and Cons
  • "The initial setup is very straightforward. The platform and add-on solutions are straightforward."
  • "It was not intuitive and user-friendly in the versions leading up to 6.5."

What is our primary use case?

We use it to monitor applications, infrastructures, and operating systems.

What is most valuable?

The real-time notifications are the most valuable feature.

What needs improvement?

I would like to have external add-ons and third-party support added to the solution.

It was not intuitive and user-friendly in the versions leading up to 6.5. After version 6.5, it improved and has been user-friendly.

It has issues that require manual handling, such as the server allows metrics. However, this is difficult to set up.

What do I think about the stability of the solution?

I have never had stability issues with this platform.

What do I think about the scalability of the solution?

I haven't tested scalability.

How are customer service and technical support?

I have never needed to use technical support.

Which solution did I use previously and why did I switch?

I was holding the license, so I decided to give it a try. The solution proved itself.

How was the initial setup?

The initial setup is very straightforward. The platform and add-on solutions are straightforward.

What about the implementation team?

I implemented it on my own.

Which other solutions did I evaluate?

I have evaluated SolarWind and Microsoft SCOM. 

vROps's key value is its ability to have a hypervisor metrics of monitoring, which other products do not have.

What other advice do I have?

If your infrastructure is VMware-based, you will get the most value out of the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730464 - PeerSpot reviewer
Innovations Senior Manager
Vendor
Predictive analytics and reporting help reduce over-provisioning and eases billing

What is most valuable?

The predictive analytics and reporting.

How has it helped my organization?

It's been able to reduce our over-provisioning, help with ease of reporting, and billing.

What needs improvement?

Extendable API, for programming.

What do I think about the stability of the solution?

Had zero problems with stability.

What do I think about the scalability of the solution?

Easy, very easy.

How are customer service and technical support?

Very good. I've had no problems with support.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was intermediate. You had to understand exactly what you were deploying, so you could actually click all the right buttons.

What other advice do I have?

Looking at vendor selection, you want reputability, and make sure that they have a good background and history of support.

The most important areas to research before making your decision are price and scalability of the solution.

This is the whole package, it has everything that you need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Directoref96 - PeerSpot reviewer
Director of Infrastructure Operations at a sports company with 11-50 employees
Real User
Enables us to gather analytics and has reduced troubleshooting time
Pros and Cons
  • "I would rate this solution a seven. We don't use it enough for me to give it a ten. There's a lot of value to it but we don't fully exercise it. It's a great product depending on what everyone's needs are."

    What is our primary use case?

    Our primary use case of this solution is to gather analytics. We don't use it very often but it's working and collecting data. 

    How has it helped my organization?

    It has helped my organization by running analytics on use cases, performance, and by running clusters. It has also helped reduce the time it takes to troubleshoot issues for the VDIs. 

    What is most valuable?

    I find this solution to be intuitive and user-friendly, for the most part. It's the type of thing where if you don't use it, you lose it.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    I have found this solution to be stable. We have never had any downtime. 

    What do I think about the scalability of the solution?

    I've never had an issue with scalability. 

    How is customer service and technical support?

    We've had to use their technical support and we've found them to be great. 

    What other advice do I have?

    I would rate this solution a seven. We don't use it enough for me to give it a ten. There's a lot of value to it but we don't fully exercise it. It's a great product depending on what everyone's needs are. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2024
    Buyer's Guide
    Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.