I am in a presales role, selling the VMware solution. The typical use case is vague due to the wide range of institutions that make up our customer base.
Presales Solutions Architect at Freelance
Mastered virtual networking enhances confidence despite upgrade challenges
Pros and Cons
- "They have a lot of support and specialists who can meet with the customer."
- "Migrating from V to T is very tricky, complicated, and there are a lot of parameters to account for."
What is our primary use case?
How has it helped my organization?
VMware NSX has impacted overall operational costs by 80%.
What is most valuable?
I feel confident when I work with NSX since I have mastered the solution. It is good for all virtualization and networking.
What needs improvement?
If you had asked when it was NSX V, which was dedicated only for Hyper-V and VMware, I would have said they could open the door for all partners. At the moment, NSX T is complete. Migrating from V to T is very tricky, complicated, and there are a lot of parameters to account for. The pricing is also an issue; it's very expensive and changes all the time. VMware is not easy to negotiate with.
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For how long have I used the solution?
I have been working with VMware NSX since 2011.
What do I think about the stability of the solution?
I would say the stability of the solution is a nine out of ten.
What do I think about the scalability of the solution?
The scalability is rated at eight out of ten.
How are customer service and support?
I would rate technical support as ten as they have a lot of support and specialists who can meet with the customer.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, some of the customers chose Nutanix and a few other solutions.
How was the initial setup?
I think the initial setup is complex. You need knowledge of both networking and virtualization. It's complex for everyone, although I have experience with it.
What's my experience with pricing, setup cost, and licensing?
The pricing is another discussion. The pricing is rated three because it's very expensive, changes often, and isn't easy to negotiate.
Which other solutions did I evaluate?
We did evaluate Nutanix.
What other advice do I have?
The main challenge is upgrading from NSX V to NSX T. This upgrade requires considering many parameters that are not known by everyone.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Oct 21, 2024
Flag as inappropriateSenior Solution Architect at BARQ Systems
I like the micro-segmentation features
Pros and Cons
- "NSX has excellent security features like virtual firewalls. I also like the micro-segmentation features, which are useful for the virtual machines inside the servers."
What is our primary use case?
Our clients are moving from traditional to virtual infrastructure, so we sold them vSphere, vSAM, and NSX to manage all the workloads inside VMware. All the VMs work just like traditional infrastructure inside an appliance.
What is most valuable?
NSX has excellent security features like virtual firewalls. I also like the micro-segmentation features, which are useful for the virtual machines inside the servers.
For how long have I used the solution?
I started working with Nutanix NSX last year.
What do I think about the stability of the solution?
I rate NSX eight out of 10 for stability.
What do I think about the scalability of the solution?
NSX is easy to scale.
Which solution did I use previously and why did I switch?
We sell Nutanix, Dell EMC, HPE, and IBM. Right now, I'm working with IBM Storage and Power Servers. We have Pure Systems, too, but I'm still new. It's my first week at the company, so I'm still studying other vendors that I'm unfamiliar with.
How was the initial setup?
I'm not implementing. I am selling the solution. You can use it on-prem or in the cloud. If you are using SRM, including NSX in your workloads makes things easier. You can easily move everything, including the network security and several layers inside the appliance, to the cloud or any other site.
What's my experience with pricing, setup cost, and licensing?
VMware has a subscription and perpetual license. In the New Year, they're changing many things about the licensing model. Previously, NSX was licensed according to the number of sockets inside the appliance, so we bought VMware licenses based on that. However, that may have changed this year. We are still contacting the vendors to understand the new licensing strategy.
What other advice do I have?
I rate VMware NSX nine out of 10. I recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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October 2024
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Sr. vRA Consultant at VMware
It extends Layer-2 scalability on Layer 3
Pros and Cons
- "NSX extends Layer-2 scalability on Layer 3, covering the vRO and extending the capability on Layer 3 by decapsulating using a new mechanism. NSX-V was designed to use with VMware products and Success 360, providing more flexibility toward different levels of cloud, containers, and components. NSX-T gives you the ability to stretch your network across different view locations. If you have multiple sites, you can connect them using NSX-T."
- "In the next release, they should enhance the visual interface. With NSX-T, it's difficult to communicate between the public cloud and the container."
What is our primary use case?
NSX is used with vCloud Director to provide networking as a service or extend the capabilities of the load balancer, VPN, firewall, etc. There are two types of NSX. VMware's latest version is a product called NSX-T. It's a universal solution used across the VMware lineup and products like Hyper-V or the public cloud. You can use it on-prem or public cloud as well. NSX is used by the operations team, architects, and engineers. There are maybe 20 to 30 people using it.
What is most valuable?
NSX extends Layer-2 scalability on Layer 3, covering the vRO and extending the capability on Layer 3 by decapsulating using a new mechanism. NSX-V was designed to use with VMware products and Success 360, providing more flexibility toward different levels of cloud, containers, and components. NSX-T gives you the ability to stretch your network across different view locations. If you have multiple sites, you can connect them using NSX-T.
What needs improvement?
In the next release, they should enhance the visual interface. With NSX-T, it's difficult to communicate between the public cloud and the container.
For how long have I used the solution?
I have been using NSX for three or four years.
What do I think about the stability of the solution?
NSX is stable.
What do I think about the scalability of the solution?
NSX is scalable. You can deploy it on one node or a three-node cluster.
How are customer service and support?
I rate VMware support six out of 10 for NSX-V and seven out of 10 for NSX-T.
How was the initial setup?
Deploying NSX is difficult. VMware NSX has three components: management, controller, and database. You have to understand each of them and where to deploy them. There are lots of logs as well. The deployment varies whether you are deploying on a VM, public cloud, or standalone hardware. Each has its own prerequisites.
First, you have to enable features on your physical equipment, enabling you to install NSX. You have to deploy the dependencies and fix the board. The deployment time depends on the equipment, whether it's from Cisco, Jupiter, or another vendor. They have different approaches to enabling NSX.
What's my experience with pricing, setup cost, and licensing?
The licensing is based on the CPU or the physical unit.
What other advice do I have?
I rate NSX nine out of10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/reseller
Senior Solution Architect at Danske
Scalable, problem-free and very stable
Pros and Cons
- "Overall, I would say the solution has been quite stable."
- "Our technical team is always looking for the solutions that they work with to offer more convenient integrations."
What is our primary use case?
We primarily use the solution in order to build a private cloud.
What is most valuable?
I'm not using it directly. Basically, for me, this is just another tool in the portfolio. I'm not the engineering staff that are next to the console and doing configurations.
Overall, I would say the solution has been quite stable.
The solution is likely scalable.
I haven't heard of any problems with the solution.
What needs improvement?
Any technical product has its own limitations in one place or another.
Our technical team is always looking for the solutions that they work with to offer more convenient integrations.
For how long have I used the solution?
I've been using the solution for around a year or so.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
There are some limitations in terms of scaling. It depends on how you would like to scale. Our engineers are using it and they don't see any problems with the scaling, however, it doesn't mean the same will work for any other organization.
Currently, we have more than 10,000 end-users. Our technical team isn't really that big. However, I can't say the exact number.
We do plan to continue to use the solution, however, we don't have plans for any big expansion.
How are customer service and technical support?
I do not have any personal experience with technical support. I can't speak to how helpful, knowledgeable, or responsive they are.
Which solution did I use previously and why did I switch?
I cannot say if there was a different solution used in our organization. It had been implemented before I arrived.
How was the initial setup?
I didn't handle the initial installation. I can't speak to how easy or difficult it was to implement, or how long it took to deploy. I wasn't a part of the process.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in the licensing process at all. I have no knowledge of how long our licenses last or how much it costs the company.
What other advice do I have?
We are just a customer and end-user. We don't have a business relationship with VMware.
We use a few different VMware products, not just NSX.
We aren't necessarily using the latest version of the solution. We usually use the latest minus one or two versions.
In general, I would rate the solution at an eight out of ten. We've been mostly quite please with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a financial services firm with 1,001-5,000 employees
Stable, reasonable support, and it is priced well compared to some products
Pros and Cons
- "The most valuable features are stability and low cost."
- "There are always issues integrating with Cisco."
What is our primary use case?
This is a product for network security, and network management.
We don't use it at the production level. I am conducting a PoC.
We are using this in our testing data center and not in our live data center. This infrastructure contains many security devices from other vendors such as Palo Alto.
We are also using vSAN and vCenter.
What is most valuable?
The most valuable features are stability and low cost.
What needs improvement?
There are always issues integrating with Cisco.
Switching is always a big problem for us because our switch is not supported.
If the integration was more open, then it would be good.
For how long have I used the solution?
I have been using VMware NSX for three years.
We are using the latest version, and we already want to upgrade it.
What do I think about the stability of the solution?
It's a stable solution. We plan to continue using it.
What do I think about the scalability of the solution?
There are three users in our organization who are using this solution.
How are customer service and technical support?
VMware technical support is good but we find that the Cisco support is better for us.
Which solution did I use previously and why did I switch?
This product is better for network security than Cisco ASA and Firepower.
How was the initial setup?
The initial setup is straightforward but still takes time.
It takes longer to deploy than Cisco products. It takes between three and seven days to deploy,
We had a team of five for deployment. Two are from our company and three were from the vendor.
What's my experience with pricing, setup cost, and licensing?
We have a license.
It is an expensive product, but cheaper than some competing solutions.
What other advice do I have?
It's a good product.
This is a solution that I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Data Centre at a consultancy with 51-200 employees
Efficient IT management with automatic VM configuration and room for improved support
Pros and Cons
- "NSX helps us by making IT management and operations more efficient. When VMs spin off from the DC to the DR site, all required settings on the network level are handled automatically."
- "The ticket support response time from VMware could be improved. Often, callbacks are delayed, which can be problematic if the servers are in production."
What is our primary use case?
We host citizen-centric portals. They are web portals where citizens can enter and fetch data. For example, we have tax-related portals, health-related portals, and education-related portals. These are social welfare portals, and for that, we use AWS services.
How has it helped my organization?
NSX helps us by making IT management and operations more efficient. When VMs spin off from the DC to the DR site, all required settings on the network level are handled automatically.
What is most valuable?
The most valuable feature of NSX is the ease of configuration. It handles automatic configuration of IP addresses and network settings during VM migrations between data centers.
What needs improvement?
The ticket support response time from VMware could be improved. Often, callbacks are delayed, which can be problematic if the servers are in production.
For how long have I used the solution?
We have been using NSX for almost one year.
What do I think about the stability of the solution?
NSX is stable and reliable. I would rate its stability between eight or nine out of ten.
What do I think about the scalability of the solution?
NSX is quite scalable. I would rate its scalability as eight out of ten.
How are customer service and support?
The customer support from VMware could be more responsive, as sometimes callbacks are delayed, causing delays in addressing critical issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not switch from another solution to NSX. We have been using VMware products, including vSphere, for many years.
How was the initial setup?
The initial setup of NSX was complex, but with the help of an experienced vendor and support from VMware, we managed to configure it successfully in a short time.
What about the implementation team?
We had an experienced vendor help with the implementation and received good support from VMware during the setup.
What's my experience with pricing, setup cost, and licensing?
VMware has moved to a bundled pricing model, which means we are sometimes forced to pay for features we don’t use. This has increased our overall costs.
Which other solutions did I evaluate?
What other advice do I have?
I recommend NSX because it simplifies IT operations and management, especially for data center network configurations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 17, 2024
Flag as inappropriateVMware Administrator at Ryanair Holdings
Microsegmentation makes our life easier as far as PCI and auditing are concerned
Pros and Cons
- "The microsegmentation is great, and the security team thinks it is great."
- "The solution is robust as it covers everything we want to do and is stable, so we're happy enough with it. We have had no problems so far. Everything is great."
- "The solution is quite complex. You need to keep your thinking cap on and know what you are doing: Go to the training and listen to the solution architects when they come in because they have a lot of knowledge."
What is our primary use case?
We use it for microsegmentation. We're still in the middle of the project. We have 70 or 80 apps to microsegment and have only done about ten so far. We have a long way to go.
How has it helped my organization?
It makes our life easier as far as PCI and auditing are concerned. We have been audited over the last few years, which has brought up concerns and issues. The easiest resolution for this was to put NSX into place and use microsegmentation. So, that's what we did.
What is most valuable?
The microsegmentation is great, and the security team thinks it is great.
What needs improvement?
The solution is quite complex. You need to keep your thinking cap on and know what you are doing: Go to the training and listen to the solution architects when they come in because they have a lot of knowledge.
There is a concern and some confusion around who owns NSX in the end, whether it's the network team or the VMware team. There is not much confusion about this anymore, but there was at the start. Would it be owned by the network team, who might never even have seen VMware before, but would understand firewall rules? Or would it be owned by your average VMware person? As far as someone else putting it in, make sure you know who is going to own it, and they have the staff and the capabilities to cover it.
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
The solution is robust as it covers everything we want to do and is stable, so we're happy enough with it. We have had no problems so far. Everything is great.
What do I think about the scalability of the solution?
We have not seen any problems, but we are only at 10 applications though. There is still a long way to go.
How are customer service and technical support?
We haven't had any problems to contact tech support about yet.
Which solution did I use previously and why did I switch?
We didn't have anything before. The solution was highlighted by audits, which is why we decided to put it in.
How was the initial setup?
The initial setup was simple. We started probably in December of last year and did a lot of prep: A lot of VMware upgrades, licensing upgrades, etc. All this was done in advance with VMware's help. The project came in for install in June and it took about two weeks. It was great, and we did not have problems.
What about the implementation team?
VMware came on site and did the install with us, then handed it over, not transferred. They did the first two apps, then we have done the next eight. So, we haven't had to contact them for support yet.
Which other solutions did I evaluate?
We deal directly with Dell EMC and VMware via Dell. This solution was the only thing on our radar. We didn't even look at anything else.
What other advice do I have?
If a colleague was to ask me if it was a good idea to go ahead and put it this solution in, I would say, "Straightaway." I wouldn't have any doubts.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Joint Staff Officer at Hellenic National Defence General Staff
Micro-segmentation and automation enhance application security and efficiency
Pros and Cons
- "The most powerful feature of VMware NSX is the micro-segmentation that allows us to separate the different protocols our application works with."
- "The most powerful feature of VMware NSX is the micro-segmentation that allows us to separate the different protocols our application works with."
- "I have no complaints regarding the user interface or any technical issues."
What is our primary use case?
Usually, when we are deployed for a period of two months, we have to program VMware NSX from the beginning and set up all the security measures.
How has it helped my organization?
VMware NSX has helped by saving time. A task that would typically take a man several days can now be done in one or two days.
What is most valuable?
The most powerful feature of VMware NSX is the micro-segmentation that allows us to separate the different protocols our application works with. We also benefit from automation capabilities using Python scripts.
What needs improvement?
I cannot think of something specific that needs improvement since our needs are currently covered by VMware NSX. I have no complaints regarding the user interface or any technical issues.
For how long have I used the solution?
I have been working with VMware NSX for two years. That said, it is not part of my everyday work.
What do I think about the stability of the solution?
No stability issues were mentioned.
What do I think about the scalability of the solution?
No scalability issues were mentioned.
How are customer service and support?
Our technicians have a good support experience from the company. I would rate customer service eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have to follow specific rules and use accredited tools like VMware and have not used anything else.
How was the initial setup?
We underwent training first, which made the deployment process not very difficult.
What was our ROI?
The primary benefit is time-saving for my organization.
What's my experience with pricing, setup cost, and licensing?
VMware NSX is a little higher in price compared to the competition. I haven't gone through the internal analysis.
Which other solutions did I evaluate?
There are other solutions available, however, we are required to go with specific vendors due to accreditation and our organizational requirements.
What other advice do I have?
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 7, 2024
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