We're moving towards hyper-converged solutions with VMware, including NSX and vSAN. This direction has promising prospects in the market.
Senior Consultant at Arwentech Private Limited
Has the ability to provide advanced security at the micro-level, focusing on securing applications and workloads
Pros and Cons
- "One significant advantage of VMware NSX is the ability to provide advanced security at the micro-level, focusing on securing applications and workloads rather than just the network structure or virtualization-based network security."
- "The feature it can improve is essentially application-based load balancing with intelligent load distribution for applications that require redundancy and high availability."
What is our primary use case?
What is most valuable?
One significant advantage of VMware NSX is the ability to provide advanced security at the micro-level, focusing on securing applications and workloads rather than just the network structure or virtualization-based network security.
What needs improvement?
I believe we need to attain a certain level of maturity and work closely with multiple customers to make substantial improvements and achieve notable results. The feature it can improve is essentially application-based load balancing with intelligent load distribution for applications that require redundancy and high availability. This feature operates at a micro-level, specifically focusing on the payloads of applications.
To clarify further, I believe that if NSX offers this functionality along with robust security measures for application payloads, it would greatly benefit customers. Instead of investing in additional devices or appliances for load balancing and security, organizations would likely prefer to leverage NSX's integrated capabilities in this regard.
For how long have I used the solution?
We have been using this solution for the past six months.
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November 2024
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What do I think about the stability of the solution?
As for stability, the customer I mentioned earlier is extremely satisfied with the product's stability.
How are customer service and support?
VMware doesn't have a physical presence in Pakistan. They recently initiated their operations here. However, we do have interactions with their team based in Singapore, and I must say they are quite supportive. The customer hasn't raised any complaints regarding their support. The time required for deployment can vary based on the size of the infrastructure, but typically, it can be accomplished within a two-week timeframe.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
One of our prominent clients is a major university in Pakistan, and they expressed dissatisfaction with their current solution, Sentra for SCI. They expressed a desire to transition to VMware, specifically NSX, as they are seeking hyper-converged integrations with both cloud and on-premises solutions.
How was the initial setup?
Regarding the initial setup, VMware products, including NSX, are generally straightforward to set up and deploy, so complexity hasn't been an issue.
What's my experience with pricing, setup cost, and licensing?
The implementation of VMware NSX can be cost-intensive, especially if an organization is looking for a comprehensive solution. The costs can vary based on factors like the level of conversation and discounts obtained during negotiations. Some government organizations, for instance, may find the prices relatively high, leading to concerns about budget hikes, especially when deploying the solution across the entire organization.
Regarding maintenance and support, they are typically included in the standard licensing costs for enterprise-level businesses. While these costs can be significant, many companies opt for standard licensing to ensure they have access to necessary support and maintenance services.
What other advice do I have?
The deployment of NSX security can be somewhat challenging, and it requires a thorough understanding of the organization's specific needs and objectives. To effectively implement NSX security measures, it's crucial to have a clear understanding of the applications, payloads, and various components within the network environment.
As external service providers, it's essential to work closely with the organization and gain a deep understanding of their deployment requirements. This includes identifying the specific areas and layers where NSX security measures need to be implemented. By having a comprehensive grasp of each aspect and layer of the network, we can ensure a more effective and tailored security deployment.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Executive Officer 1B at Commercial Bank of Ceylon PLC
Good firewall integration, stable, and scalable
Pros and Cons
- "The most valuable feature is the integration with the firewall."
- "The cost of the solution has room for improvement."
What is our primary use case?
We use the solution for our DMC firewall to micro-segment the networks for the CRUD matrix.
What is most valuable?
The most valuable feature is the integration with the firewall.
What needs improvement?
The cost of the solution has room for improvement.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have around 4,000 people using the solution.
How are customer service and support?
The technical support is sometimes delayed but they always resolve our issues.
How would you rate customer service and support?
Positive
What about the implementation team?
The implementation was completed by a vendor.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is a bit high.
What other advice do I have?
I give the solution an eight out of ten.
The maintenance is done by our vendor.
The solution is great and I recommend it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware NSX
November 2024
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824,053 professionals have used our research since 2012.
Information Security Engineer at CEntral bank of Libya
Scalable, stable, and has a high bandwidth
Pros and Cons
- "The most valuable feature of VMware NSX is the high bandwidth."
- "A room for improvement in VMware NSX is that it has some security vulnerabilities, which means my company has to apply the patches every once in a while."
What is our primary use case?
I use VMware NSX for virtualizing networks for VMware virtual machines.
How has it helped my organization?
VMware NSX improved my organization because it's more flexible than network hardware and provides many solutions, such as firewalls and load balancers.
What is most valuable?
The most valuable feature of VMware NSX is the high bandwidth.
What needs improvement?
A room for improvement in VMware NSX is that it has some security vulnerabilities, which means my company has to apply the patches every once in a while.
For how long have I used the solution?
I have two years of experience with VMware NSX, and I've worked with the solution in the last twelve months.
What do I think about the stability of the solution?
VMware NSX is a stable solution.
What do I think about the scalability of the solution?
VMware NSX is a scalable solution.
How are customer service and support?
I have no experience contacting VMware NSX technical support.
Which solution did I use previously and why did I switch?
I didn't use a previous solution before I used VMware NSX.
My company went with VMware NSX because the infrastructure within the company is VMware.
How was the initial setup?
The initial setup for VMware NSX is not that complex. It's in the middle, so I'd rate it as five out of ten.
I'm trying to remember how long the deployment of the solution took, but it didn't take up a lot of time.
What about the implementation team?
A third party helped my company with VMware NSX implementation.
What other advice do I have?
I have experience with VMware NSX.
I'm using the latest version of the solution.
Sometimes, VMware NSX requires maintenance. The third-party was responsible for the first time, and then the vendor took over the subsequent maintenance activities.
VMware NSX has about three hundred users in the company.
I don't know if there's any plan to increase usage for the solution.
My rating for VMware NSX is nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Infrastructure Engineer at a retailer with 10,001+ employees
Feature rich, distributing routing useful, but expensive
Pros and Cons
- "This is a good firewall and overall it is rich in features."
- "There are sometimes mismatch in the control, the details and what you actually see on the transport note."
What is our primary use case?
Have used this solution to implement PAS (PCF) and have also used it for Native Datacenter networking as part of DC refresh.
How has it helped my organization?
Have worked on multiple organizations with VMware NSX. It heavily depends on the use case of the solution and how well you are able to use all the features of the product. When using for K8s container platforms or a networking backed for on premises cloud using a CMP(VRA, VIO) then VMware NSX is the best SDN solution but If an organization is not able to use NSX to its full potential (Switching, Routing, Load-balancing, Firewall, IDS, IPS etc.) then its not worth it.
What is most valuable?
Logical routing, switching are overall good feature of this SDN solution especially when using CMP's and distributed firewall is very attractive features for micro-segmentation.
What needs improvement?
In rare situation there are mismatch in the control plane data and dataplane data i.e. the details and what you actually see on the transport note. This is rare but time consuming to troubleshoot . Additionally, there could be better integration between VMware Cloud Federation (VCF) and NSX-T. Currently, there are some limitations, for example, VCF allows just one overlay transport zone. Also there is not upgrade path from VCF 3(NSX-T 2.5.x) to VCF 4 (NSX-T 3.x)
For how long have I used the solution?
I have been using the solution for approximately five years.
What do I think about the stability of the solution?
The stability is good and is getter better after each new release.
What do I think about the scalability of the solution?
The solution is scalable. In the 2.4 version, the controller got merged to create the cluster manager, it now is even better.
How are customer service and technical support?
The technical support was pretty good, but recently I have had quite a few bad experiences with the support. But that really depends on the account and geographic location and multiple other factors
Which solution did I use previously and why did I switch?
We have using Cisco ACI and it is a strong competitor. When you are not using NSX NCP then everything that you need from SDN prospective can be done in Cisco ACI except for the distributed firewall at the vnic level.
How was the initial setup?
The initial installation feels at first a little complex because there are a lot of components, but when you get the understanding after a short time, it is fine.
What's my experience with pricing, setup cost, and licensing?
I was not involved in the purchase of the solution but I hear it is on the expensive side. That is why quite a few companies are moving towards open source because there are multiple solutions such as NginX, that can do the load balancing, and Calico and Flannel can do your logical switching routing.
Which other solutions did I evaluate?
If there is already VMware environment then it makes sense to use NSX-V, NSX-T as it can be integrated with other VMware automation products. But if approach it towards opensource then other SDN solutions like flannel, Nginx etc. can be evaluated depending on the use case.
What other advice do I have?
If you are wanting to implement this solution I would advise if your project supports it then definitely. You should have a solid use case, the solution is rich in feature sets and you should use all of them. Then only is it worth the money, if you are just buying it for your logical switching and routing, then it is not worth it.
I rate VMware NSX a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Solutions Architect for Cloud and Data Center Group at Hitachi Systems Micro Clinic
Easy setup but stability could be improved
Pros and Cons
- "The initial setup is easy and takes between one and five days."
- "I would rate NSX's stability eight out of ten - there's room for improvement."
What is our primary use case?
I primarily use NSX for micro-segmentation, security, and load-balancing.
What needs improvement?
NSX's stability could be improved.
For how long have I used the solution?
I've been working with NSX for six years.
What do I think about the stability of the solution?
I would rate NSX's stability eight out of ten - there's room for improvement.
What do I think about the scalability of the solution?
I would rate NSX's scalability eight out of ten.
How was the initial setup?
The initial setup is easy and takes between one and five days.
What other advice do I have?
I would give NSX a rating of seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Competency Leader - Virtualization at a tech services company with 1,001-5,000 employees
End-to-end visibility, good integration, and highly scalable
Pros and Cons
- "The most valuable features of VMware NSX are the tight integration with the VMware Hypervisor natively and the management console. We have a lot of other integrations where you are able to see the virtual machine's end-to-end visibility."
- "VMware NSX can improve the migration tools from the older environments to the new environment. For example, the NSX-V has become a legacy solution, it's out of support, but customers are able to keep using it. For migration purposes, it's better for them to provide a proper tool. It will be easy to migrate from an old environment to a new one."
What is our primary use case?
We use VMware NSX for micro-segmentation.
What is most valuable?
The most valuable features of VMware NSX are the tight integration with the VMware Hypervisor natively and the management console. We have a lot of other integrations where you are able to see the virtual machine's end-to-end visibility.
What needs improvement?
VMware NSX can improve the migration tools from the older environments to the new environment. For example, the NSX-V has become a legacy solution, it's out of support, but customers are able to keep using it. For migration purposes, it's better for them to provide a proper tool. It will be easy to migrate from an old environment to a new one.
For how long have I used the solution?
I have used VMware NSX within the last 12 months.
What do I think about the stability of the solution?
The stability of VMware NSX is very high.
What do I think about the scalability of the solution?
VMware NSX can scale to any sized organization, small or large.
Our recent clients had approximately 1,000 users using this solution.
How are customer service and support?
I have not had any problems with the support from VMware NSX.
I rate the support from VMware NSX a four out of five.
Which solution did I use previously and why did I switch?
I have used other network virtualization tools and the main difference is VMware NSX is tightly integrated with the Hypervisor layer. We've been able to have end-to-end visibility of the virtual machine traffic, and we have been able to see the flow. The other solution will be agent-based.
How was the initial setup?
The setup of VMware NSX is very easy.
I rate the setup of VMware NSX a four out of five.
What's my experience with pricing, setup cost, and licensing?
The price of VMware NSX is very good compared to other solutions.
I rate the price of VMware NSX a five out of five.
What other advice do I have?
I rate VMware NSX an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator
IT Manager at Cobantur
Easy-to-use security and management solution
Pros and Cons
- "The solution is easy to use and is good for management control."
- "It isn't easy to deploy."
What is our primary use case?
We use NSX as a security solution. The solution is deployed on-premise. We are using version 6.4 of NSX.
What is most valuable?
The solution is easy to use and is good for management control.
What needs improvement?
It isn't easy to deploy.
For how long have I used the solution?
I have been using VMware NSX for almost 10 years.
What do I think about the stability of the solution?
We currently have 2,000 users.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I haven't used technical support. If I have a problem, I find out what the best practice is.
Which solution did I use previously and why did I switch?
We previously used a different solution for server virtualization, but we switched to NSX.
How was the initial setup?
The solution was easy to install but not easy to deploy.
What about the implementation team?
We have a technical team. The time it takes and the amount of people needed for maintenance depends on the solution that is deployed. Sometimes it is easy, and sometimes it takes more than one day.
What's my experience with pricing, setup cost, and licensing?
The subscription is on a yearly basis.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Executive Officer at a computer software company with 11-50 employees
Enables us to identify problems before they manifest, but they should develop more advanced features
Pros and Cons
- "The stability is great. That's one of the things that we can quantify and leverage through NSX, because it's less complex. We have the availability to manage multiple things at the same time. You can identify problems before they manifest."
- "The engineering team has room for improvement. They should have have more of a Knowledge Base about different case studies and should develop more advanced features. These kinds of improvements will change the way things get done."
What is our primary use case?
Our primary use case is the integration with the platform, so we can use it to orchestrate everything from a single console. That's the magic of having everything in one single dashboard.
How has it helped my organization?
Our customers can see how much easier having multiple integrations on a single dashboard can be for them. The speed and agility of the implementations is another way it has helped improve our clients' organizations. It's easy to monitor exactly what is missing and the speed of implementation.
We can manage and interact with different network devices, not just the local environment but also in the remote environments. It's very effective in how easy it is to manage and orchestrate all the different devices with the different types of requirements we have. NSX is a great platform to have everything in one single pane of glass.
What is most valuable?
The easy integration and management are the two most valuable features.
In regards to Layer 4 and 7 load balancing with a solution, for us, it's about the continuity. We look for different ways to create something similar while making improvements. We like to include different services and make sure that we have high availability, not just in our closer environment but also around multiple environments.
Microsegmentation is important. We cap it depending on the compliance and regulations that are in the systems for every single company's requirements. It depends on the size of the customer, but I don't see a reason not to use it. We cap it based on industry, size of a company, and the compliance regulations that the company requires. Also, we consider the nature of the industry, although the reality is that security applies to everybody. Some industries take it more seriously than others because of their policies, rules, and regulations that they have to comply with. Ultimately, security is an issue that affects everybody and is important for all to have.
What needs improvement?
The engineering team has room for improvement. They should have more of a Knowledge Base about different case studies and should develop more advanced features. These kinds of improvements will change the way things get done.
What do I think about the stability of the solution?
The stability is great. That's one of the things that we can quantify and leverage through NSX, because it's less complex. We have the availability to manage multiple things at the same time. We can identify problems before they manifest.
How are customer service and technical support?
Their technical support is great but I believe that it also has to do with the relationship that we've built with the technical support staff. We're not afraid to have conversations. Most people try to figure things out by themselves but we don't hesitate to reach out to technical support. They have an intelligent team.
Which solution did I use previously and why did I switch?
We based our decision to switch solutions on an analysis we did. We based this analysis on what we are missing and what the impact is of not having it.
How was the initial setup?
In the beginning, implementation was quite challenging. Once you know your way around it, it becomes a lot easier to navigate. Every master was once a disaster. The beginning stages are the most challenging but as you pass through the initial starting point, you begin to realize how easily it can be integrated with multiple devices.
I have been in technology for 23 years and I see the constant evolution of not just the portable technology but also the management. I believe that adapting to the multiple levels of security inside of the business management is a challenge for different vendors.
Which other solutions did I evaluate?
We look at different vendors for our customers. It depends on the compliance and regulations that are in the systems for every single company's requirements. Every company will have specific needs for certain features that other options do or don't have.
What other advice do I have?
This solution has helped our clients save CapEx. The agility and speed of the implementation offer CapEx savings.
It does and doesn't prolong software refresh. It does because there is better integration with the product. It doesn't because there are new features developing and people like to replace their hardware. They will have better chances of getting more value out of their software solutions because now they can reach more control of multiple functionalities. I would approximate that it saves the hardware for around two to three years.
I have rated this product a seven because this product still needs to evolve. It's a good product but it's not great.
If you are considering NSX or a similar solution I would advise that you have to adapt or die. Technology is emerging with different features. It is important to be in that conversation. You've got to move into the new trends. There are multiple solutions, and there will be different brands with different features but ultimately you have to find a solution that will meet your exact needs.
To those who say NSX is complex, I would say that every master was once a disaster. In the beginning, it's going to be challenging. When you start something new, it very might well be a disaster and you will probably find it hard to navigate. Once you overcome the complexity issue, it's just a matter of perception. It's not really complex, despite what you may think. The solution is evolving, getting better. This is a smarter way to do things. This solution is at another level.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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